The hotel offers air-conditioned rooms with a desk, kettle, minibar, safe, flat-screen TV and private bathroom with shower. Rooms at Reyna Hanoi Spa Hotel include bed linen and towels.
The daily breakfast consists of buffet, à la carte or continental options.
None at all.
1. The window of the room is covered by a wall. 2. At the time of reservation, it was said that it was necessary to apply for the use of the parking lot, and left the car on the roadside for 2 days. 3. No apologies for that. 4. It was my third visit, but I will not go again and I will never recommend it to all customers reading this. 5. The front desk and manager are not friendly at all, only the bellboy is friendly. 6. In a word, it is a beggarly hotel.
Nice hotel in a remote area of the city, but it was what we needed. One of the few hotels where one of the pillows is medium soft, and you can sleep normally without "sinking your nose in the featherbeds." Complimentary water and all toiletries in a spacious, bright room.
Upon check-out, the hotel was unable to process the payment from the card, and I had to circle the nearby areas in the early morning in search of an ATM. And all this could lead to being late for the plane, because there were no warnings about the inability to accept transactions from foreign cards. Tried 2 different cards including the card of the international giant Citibank.
Welcome and availability of staff
The only thing I could blame is the cleanliness of the room and poor wifi.
Mid-way position new and clean friendly staff
Bad breakfast
Room types available for booking at Reyna Hotel Hanoi & Spa:
There are 88 rooms in Reyna Hotel Hanoi & Spa
Check-in at Reyna Hotel Hanoi & Spa starts at From 14:00 to 00:00, check-out before Available 24 hours
Reyna Hotel Hanoi & Spa accepts Maestro, Mastercard, Visa, UnionPay credit card, UnionPay debit card, Discover, JCB, Diners Club, American Express
At Reyna Hotel Hanoi & Spa the staff speaks English and Vietnamese.
Yes, Reyna Hotel Hanoi & Spa has Secured parking
The cost of living in Reyna Hotel Hanoi & Spa depends on the conditions of the trip: dates of the trip, how many guests and what type of room. Choose dates, to see prices and availability.
For example, the minimum cost of living in the Reyna Hotel Hanoi & Spa is about $43 per night.