Hotel Tankah Cancun

Such poor attention from the receptionist, terrible attitude and very rude treatment, if they don't want to work, they don't want to, they have to send for customer service training.

1. The attitude of the receptionist who on arrival sent us to a room where neither the air nor the TV worked 2. They have no TV channel system, only an open signal, the signal is weak and does not work, the TV is outdated with a kinescope and is less than 20 inches and Does not work properly. 3. They did not clean the room 4. Apparently the area is not very safe, the entrance is always with the cage door closed

i arrived at the hotel and at the reception there was no one there, like a bell rang and no one came, I sat down to wait in their room there, a girl comes and not even out of politeness she greets and asks much less if I have a reservation, and he left 5 minutes later, I rang the bell again and the network already told me that I was not going to stay at the hotel, but hey, you get what you pay for

Complete lack of cleanliness, room and bathroom full of hair and hair, also hair on towels. They ask to clean it better but there is still hair and hair in the bathroom.

It's located in an ugly sector, the bathroom was dirty, there was sand on the beds, they don't accept credit card payment and the app doesn't say it, it's very rundown and somewhat old. I don't recommend it. and the air conditioning is broken and the tv is very old.