Forte Village Resort - Il Borgo

dilapidated parking lots, disturbed 3 times to move the car as a matter of urgency, also contacting you by email, the car did not disturb anyone, even granted by an employee (paradox). they make me out of the shower to move the car, non-existent upgrade by mistake arrives at our departure by chance (checkout) room cleaning enough . dust in the wardrobes, only 2 pillows, the third in the wardrobe without plastic protection, non-existent bathrobes, there was no replacement of towels, room tidying up .... the small room insufficiently furnished sofa stained. dirty narrow patio with diseased plants of which 2 trees completely burnt with soot with leaves falling everywhere, ants everywhere, mosquitoes in the room, the very dirty shower with black grout from the tiles. ugly to look at.. at 2 o'clock in the night we ask for 2 pillows, the attendant arrives with 2 pillows with wrinkled, ugly, flat covers and more, he arrives just as the watering had started and did not stop for 20 minutes, with the risk of slipping on the wet, to go from the entrance to the bougainvillea a mess for the plants. neglect of the garden, burnt plants.. , unkept lawn, it was just a deck chair thrown under the poor dying trees that were losing their sick and burnt leaves. lighting at night non-existent or sufficient, there are no illuminated signs with the numbers of the rooms we made a mistake three times to find our bougainvillea. then we witnessed a live video of the boy who brought the requested pillows, started screaming because he was late, obviously if the watering didn't end, he would throw the pillows from me down the hall? a very kind boy educated and then reproached directly in front of us hotel customers. a room that is not even worth €250 but we paid €1164 to feel bad. stuck in the parking lot because of a car in the middle of the lane ....