Mas Angoustrine

The management of temperature and hot water. I think it should be improved and that makes the experience go from excellent to average. They have an automated system that manages when the radiators are turned on and when the hot water is turned on. We believe that it is not very good, despite the fact that they told us that they went to turn on the heating a day before, when we arrived we found the house at 7 degrees, almost colder than on the street, with its efficient system it was achieved at 10 p.m. At night the dining room was at 16 degrees, which is already beginning to be somewhat acceptable, however, there was a room that was not well optimized and at bedtime it was frozen. On the other hand, we were told that if we wanted to shower in the afternoon, we would have to manipulate the electrical panel to put the water on manual in the morning, which we did not do because we understood that then the radiators would not work the same and therefore we would have a cold house. in the afternoon. As I say, the house is great, but they have not managed the heat management well and that makes the experience bad. On the other hand, despite having a barbecue and fireplace, we were only left with 4 sticks and we had to go buy firewood. It is the first time that this has happened to me in a farmhouse.

When we arrived, no wood for the fireplace and no towels even though the host had confirmed to us that it was included in the rental. For 2 days the host told us he was bringing them to us. In the end, he never came… Forced to manage without wood and especially without towels for 3 days!!!

Any

The agency that runs the establishment is underdeveloped and in bad faith. It's a shame for the owner. At 3 pm. When we arrive, we have no one to give the keys to. Had to wait 1:30 until the owner arrived. Besides, nothing was ready. No cleaning and no bedding. The owner just didn't know about our arrival !!! We entered the premises at 18.30. For customs clearance. The agency replied that the arrival was scheduled for 4:00 pm, which is true. In any case, this does not change the problem, because the owner was not aware of our arrival. Thanks to the owner, not congratulating the agency. Since the accommodation was not prepared or heated when we arrived, we were cold on the first evening and could no longer go to fetch wood after 18:00 (curfew).

The photographs show the gardens, which are actually common areas, but the house has its own garden.