Apartment Villa Orsan

The apartment was not cleaned, the air conditioner was only in the large room. The bedrooms were unbearably hot. There was such a stench in the oven that my daughter vomited when she opened it. There were broken furniture on the unclean terrace. There was a leaking water tank in the dirty bathroom, so it was always wet there. Internet was not working. The contact with the staff was the worst I have ever encountered. There were clouds of dust and used panties under the sofa in the living room. The refrigerator was not removed. Our family could not bear it, so we left earlier. Worst vacation of our life. Booking.com should not offer this apartment .. NOT RECOMMENDED!

After collecting the keys and a quick tour to show us around the apartment, we realize the shower head is not working, but we only realized this the next morning, obviously wanting to take a good shower. I call the agency, he sends us back the person we signed up with, and there is surprise, he takes us for liars and accuses us that we may have broken it, we were in shock and of course nothing happened ... Was renovated, we spent 3 nights and 4 days without a shower, we had to tinker to wash and of course the agency did nothing, so we paid full pans for the shower, which didn't work. In short, be careful, this is an agency that manages multiple apartments, so they don't care about you. Another very negative point, this is the first time it happened to me when booking, the indicated price of the apartment is unrealistic, after payment, he sends you an email with a cleaning fee of 15 euros, and of course, they were debited automatically.

The landlord couldn't be reached by phone. Fortunately, he came to deliver things to other residents, otherwise we don't know how long we would have to wait at the door. No one came when I checked out, I just left the keys and money on the table. You have to cover the quilt cover yourself! There is nothing for washing hair and bathing in the room, and the washing machine is also broken. It takes about 20 minutes to walk to the beach.

* The apartment is in a building and there is a racist person who is not treated with respect on the ground floor * There is a Nespresso device, but there are no capsules, unfortunately 😔 I looked for them in Dubrovnik and did not find them. * There is no soap and these are the things you need. You must bring everything you need yourself The dishwasher is a bit dirty