Good
Nothing
spacious, airy, clean room Na receptionist is friendly, enthusiastic, customer support ok
The bathroom door is broken so it's a bit inconvenient
favorable
Good location and helpful staff. Renting a scooter was easy
-
Large room with two double beds, very friendly staff
Breakfast with little continental offer. They left the passports when we came check in
near the center
ok
ok
Super nice room
Breakfast is delicious and varied
Are not
airy
What's wrong with it?
Everything is ok, but maybe due to regional differences, I haven't checked in to the hotel yet, but the staff entered the room and checked the whole session before going out for myself. Very enthusiastic but a little shy.
I told the place in advance that I thought I would stay after 2 hours on the last day and then checked out, made up for more money, the place thought it was ok, but at 2 o'clock, I said I had to check out for fear of not being able to clean the room for the next guest. In general, I was lucky that I went to the street to rent another apartment for a while, otherwise I would be sad
The front of the hotel is a bit narrow, but when entering the lobby, it is very spacious. The security guard enthusiastically moved the luggage from the taxi to the room. The friendly staff guided us to the sights and quality food. Room was clean. We were fortunate to be upgraded to a room with a balcony.
The hotel is in the front, convenient to move, the bell man is very active in supporting guests
very bad staff attitude: - The room set up lacks towels, but the check-out room reported that the guest lost it and the room staff had an unpleasant attitude, our side allowed to check the luggage, but the hotel did not dare to check. - My 9-month-old baby had a little dirt on the blanket when changing diapers, the hotel charged 300,000 cleaning fees, I don't agree to say that when I wash myself, I bring the blanket to the ground and tell me to wash it myself and then dry it all. pay, I took it to the laundry for 60,000vnd and then brought it to the hotel to check, there was a night shift receptionist who told me not to wait for the inspection room, asked again when I could check the blanket again, let me know when to check I just checked out of the room and the attitude was a bit uncomfortable, when I checked out there was a feed back with the manager, you said when the laundry didn't come out, I would charge 300,000vnd while at first I asked for a direct charge and called it a cleaning fee. , if at that time I accept the charge of 300,000vnd, will that money go to the room or the reception or the hotel?
Central location, friendly staff
Broken bathroom door
Extremely friendly and hospitable staff
The room smelled of cigarettes
Clean comfortable place, good food
There is no shower outside, you have to sit in the tub
The staff is very enthusiastic, the hotel has a delicious and rich breakfast buffet. Room clean and tidy. The experience here was very good and will come back to support next time!
The bad point is that there is a damaged internal radio room so it can't be used to communicate. A minus point unrelated to the hotel, is Hue tourism in the summer (June) hot weather.
The staff is very friendly and helpful, the room is very spacious and the location is within walking distance of all the beautiful places the city has to offer.
There is only one elevator, sometimes you have to wait a long time. Hot water is very limited, especially if you have a room with several people. The room is very noisy, we heard all the sounds from the hallway all night from other guests returning or leaving early, very annoying.
Tasty
The room is a bit old
barely
lack of amenities but not clean
clean quiet enthusiasm
nothing to complain about
Clean room Has its own water heater cool right in the center delicious breakfast Friendly and enthusiastic staff spacious parking space
The card machine cannot be used
Convenient location, clean, enthusiastic staff
bad smell from the bathroom
Everything is worth 100 points. From the receptionists to the staff here, they are all very friendly. Although it's time for translation, so breakfast is simple, but Hue beef noodle soup here is very delicious hihihi. If there is a chance will definitely come back
Enthusiastic staff
Soundproofing is not good, so it's a bit noisy in the afternoon. Because it's close to the construction site
Good
Everything is ok from . Friendly employee. The room is clean, spacious and airy
Do not have
near the center
not yet
Clean room in the center, safe and friendly staff
Friendly and enthusiastic staff. Room clean and comfortable. Near the hotel there is a supermarket and many delicious and convenient restaurants. Breakfast is separate, but it's also delicious.
Sound insulation is a bit poor
Clean, spacious room comfortable for families with babies, dedicated service staff clean the room every day very clean. Service 10 points.
I think there should be a service fee to spend that money to reward the cleaning staff and bellman!!!
Enthusiastic and friendly staff like you at the front desk, Mr. Hung protects and helps with much needed information. Large room with many beds, room for 4 people but 5 people can sleep.
The room has too few charging sockets, I have to unplug the TV to charge some necessary devices
The front desk staff is very helpful. Thu gave very specific and helpful advice. Breakfast is varied, the chef cooks delicious dishes. The dining room is clean. Kitchen and service staff are very enthusiastic and friendly.
The night shift worker is extremely cute and enthusiastic
Car parking. Because the hotel is close to the intersection, it's very hard to drive out every time
Staff are friendly, enthusiastic and ready to help
Friendly staff, big clean room
Do not have
Staff extremely friendly. The guide is very enthusiastic. I have a chance to visit Baly again.
Clean, spacious hotel, close to the West Quarter! Affordability!
If the group has many cars, there will be a lack of parking space!
they did their best to make us happy
nothing
Room is clean, fresh. Convenient location, parking available. Especially the staff is very enthusiastic, cute, advising my family on all specific and detailed issues
Breakfast is not good
Very good holiday. I was allowed to check in much earlier and was very happy with my cold. Very polite staff and very helpful :)
A bit off the beaten track but no problem thanks to Grab
very convenient location, visit many places in Hue, walk at night... 7th floor breakfast has a nice view of the whole Hue city
Extremely friendly staff from Reception, Staff Bellman, Housekeeping Staff all super cute. Clean spacious room, delicious breakfast, variety of dishes. Convenient location, near Big C, convenient for shopping.
Do not have
+ Breakfast meal ensures nutritional value in terms of aesthetics and quality. But it is necessary to study and change the dishes of each day, to avoid repetitive boredom. Because in my 3 days stay I changed only one menu. Thank you! + I really like the lemonade that the hotel offers, very delicious and has a cooling effect!
Do not post the share on the website, Thank you!
Great service, kind and helpful, very clean rooms, good breakfast, good location, 15 minutes walk to the center, 30 minutes to the citadel, a lot of eateries and drinks in the area, I recommend
ants in the room, but it's our fault because the kids dragged the cookies around the room, otherwise nothing
Central location right at Big C, Vincom, super enthusiastic staff, smiling every time you see guests, clean hotel
7:30am went to breakfast but many dishes were sold out :(
Staff are polite, enthusiastic, help customers. Rooms are clean.
Do not specify the time of car rental with customers. The hotel side charged 150k/day. I rented from 7pm the night before to 4pm the next day. When I returned the car, the front desk informed that the rental time was only until 2 pm, and we were charged an extra half day of renting the car. I am not satisfied with this. If the hotel informed me in advance, I would feel more comfortable
The room is quite clean, airy, safe, enthusiastic and always smiling staff. What I like most is the room with balcony, the location helps me relax quite well.
All is good, but the elevator makes a lot of noise, the feeling when riding the elevator is very unsafe. The elevator needs maintenance to minimize noise when using it, and ensure the safety of guests staying.
Comfy bed
Car parking space