Excellent location for shopping centers and restaurants
Especially the attention of the staff and hotel manager
Very friendly staff and very clean place in a privileged area
The breakfast is not very good, you should agree that most of us are Mexican and set the breakfast accordingly.
Didn't like breakfast at all
Fresh coffee always available. Cleaning of bedding and pillows
That there was no jacuzzi
Room was very good rest
We liked everything
Room
The breakfast in general (terrible coffee, terrible options)
Very good place
That I only stayed one night
The place is clean and the receptionists are very friendly.
The attention of the lady in the breakfast room was very rude or rude in case of snatching food in 2 minutes of the time the service time ended.
The room was spacious and comfortable.
I was a little worried about the sound of the air conditioner.
Everything was great
I understand
This is a very good hotel. Very clean, smells good, delicious and comfortable beds. Very nice weather. We would stay here again without hesitation.
Nothing to say. Everything is very good.
Comfort and location.
The breakfast is too simple.
Great facilities and quite comfortable rooms and very friendly staff and the location is quite good. The hotel does not expect anything from other luxury hotels in McAllen, Texas. I congratulate you !
Any. everything was great
Excellent breakfast very complete
unflavored orange juice
All very well
no complaints everything is very good
Connection
For breakfast the food was cold.
cleaning, very good!
breakfast menu very repetitive
excellent, varied
everything is great
Super well located and very comfortable.
What's the news
Keep the lift dry from people entering the pool. More variety for breakfast. Delivery of things to the room.
Unfortunately BOOKING caused me a lot of annoyance, the hotel front desk behaved GREAT, kudos to Jaime who always helped me with my problem I had with BOOKINGS that didn't respect my booking, only out of the two rooms I PAID. one was filed and I had to PAY for an extra room, I hope BOOKING will refund me what I have already paid or I will denigrate them on social media, this is the second time this has happened to me with BOOKING
The hotel is very good BOOKING IS VERY BAD, OF THE TWO ROOMS I HAVE PAYED, only one was paid for and the other couldn't help me, except for the hotel worker who always supported me (Jaime) who knows what would happen because I was very annoying.
Bedrooms
Any
Connection
There was no hair dryer in the room. In addition, everything is heard both from other rooms and from the street.
The location and comfort of the hotel.
They can improve the breakfast.
Excellent location of the hotel, everything is very close and fast. Adequate breakfast for this type of hotel, has everything you need. The facilities are spacious and it has a good parking space.
I wish the breakfast time was one hour longer.
Unbeatable location, cleanliness and room quality
There were no bottles of water either in the room or in the lobby or at the front desk. I had to wait for the next day. The palm tree outside kept hitting the wall and window all night.
Bathroom cleaning used towels in the bathroom, cockroaches in the bed I have a photo
Installations
That I had to leave a $50 deposit. I felt they didn't trust you.
Very good and clean breakfast, although I lack variety, Very friendly staff, Great location, reasonable price, very clean, Spacious and secure parking
The pool seems to be lacking a bit of cleaning
Location, cleanliness, staff... really everything. The breakfast was also very good.
Shower water pressure.
Very good breakfast, great location.
Room Lighting You cannot control the temperature with a wall thermostat, it must be adjusted manually with an appliance.
The location of the place is very good, you are minutes away from commercial shops. The cleanliness of the room is very good. The breakfast buffet is very good and meets expectations.
Internet connection was very difficult, I never had WIFI access.
Check-in was earlier than the scheduled time, we had the opportunity to relax. The breakfast that includes you is very varied and of excellent quality. The beds are very comfortable and the hotel is very close to La Plaza shopping center and malls.
The cleanliness of the bathroom could have been better, there was some hair on the floor and there was very little toilet paper.
Very good location, very friendly staff, very comfortable beds.
Everything was very good
Breakfast is normal. the location is perfect
The price is very high. Keys are deactivated before departure
Comfortable beds
I like everything
Breakfast included
It does not have an indoor pool 🤷🏻
The staff were friendly and the facilities are very good.
The business center did not know what hours we could take it.
Everything was great: room, cleanliness, staff, breakfast. Thanks to Eric for his help. I'll be back.
I liked the friendliness of the people who work here
I did not like that on the second night they went into the room and removed one of the blinds that blocked the light, and I was not notified
Beds
my vacation is over
The hotel is new, very modern, the room is very clean and comfortable, the location is great, very close to the mall.
Everything is really very good, only the dining room is a bit small, maybe because I am very crowded because it is a holiday weekend.
The room has a good layout and is very spacious.
Breakfast
Do not
Comfortable bed
Very good service
Very good location, cleanliness, beds and pillows are comfortable.
Very modern site and very comfortable rooms to stay