super spacious room with good views. Quiet pools and few people despite the fact that the hotel was full. I went for a convention in PEACH and the location for it is unbeatable.
Unprepared staff and no English in most cases. Long waits in restaurants, cafeterias and room service. I found out at check-in that my Booking.com reservation did not include breakfast. Eating and drinking in the hotel is expensive. In my particular case, they gave me a room connected to another room and through the interior door you could hear everything. Feeling of little privacy
Top hotel in all respects!
nothing
lovely breakfast there is no feeling that there is not enough space, sunbeds, etc, despite the fact that the hotel is huge the staff is wonderful!
design a la 90s the audibility in the rooms is just terrible (we lived in a superior room with a sea view) plastic sun loungers in 5*???!!! the interior of the room also added to the feeling that the hotel is time for renovation water pressure is very weak walk to the hotel is not reachable - only taxi
staff
I didn’t like breakfast, I didn’t like the fact that the street to the restaurants was only accessible along the coast, that is, it was impossible to walk through the post, I didn’t like that the Indian wedding took place for several days at the hotel, while the passage was limited
location
The hotel is not very clean and the staff speaks very little English…ordering meals is complicated…the beach is much smaller than in the photos
poorly
poorly
Many lovely pools, great views!
so-so cleaning, pools close early, towels were missing at the pool in the evening
Very nice place. The people spread out due to the different levels and pool location. You can always find a retreat here
The air conditioning in the room was very noisy even on the lowest setting
nice view, nice pool,
very old hotel, not adapted for a young modern person. It is not clear where the sockets in the room are, you need to get to them, the light switches are 2 meters from the bed and every evening the whole quest is to turn them all off. Hairdryer plug does not fit into the socket in the bathroom, dry your hair only in the room. Breakfast is expensive, not very varied and you have to go to another building!! it's just bullshit. Breakfast only until 10:30. it is necessary to have time to wake up, wash and walk to another building ... Room service is open until 22:30. If you want to eat at night, you will starve, because in the minibar there is nothing but alcohol. There is no shop or vending nearby. I do not advise the hotel, the only cool thing here is the pool.
Nice swimming pool but far from the hotel to reach it (you have to go through another hotel), nice view from the window if you have a room with a sea view.
Very slow service in the restaurant (waited 20 minutes for the menu), far from the pool, access to the city only by taxi, the service does not speak any English, when trying to order food, some items were not in the menu, the rooms and the hotel need renovation.
the whole hotel complex
nice pool
Facilities such as toilets are old
pools, availability of staff, affordable equipment, very spacious room!!
maybe the location is a little behind
Location is great, very secluded
Balcony and room are definitely too small
The most satisfying thing is the location and private beach, quiet and comfortable! Especially compared to the crowds of people on the public beach next to it, the sense of happiness is overwhelming. I don’t want to go anywhere else in the hotel~~~ When I went there, I just caught up with the report of the new crown epidemic, and I didn’t dare to go to crowded places, so I basically stayed in the hotel all the time, swimming, eating food from various restaurants, drinking a cocktail under the umbrella, watching Look at the sunset on the terrace, the holiday is so beautiful~~ I will go again~~~
no~
Fast lifts. Super conditioner. Great view. Free drinking water is provided every day. A large bed.
My wife and I really spent a wonderful 2+ weeks at the Royal Cliff Grand Hotel in Pattaya. And we came to the conclusion that it was the best vacation of our lives. And we've seen a lot. And I am often critical in my opinions of other places if I notice something But here: Great service at the hotel. Purity - a fairy tale. Staff at an unprecedented - POSITIVE - level in EUROPE and full of attention. Private guarded beach 100% safe. Great restaurants inside the hotel. During breakfast and outside Panorama is open 24 hours - a revelation 10/10. Breezeo - fresh seafood, served on the terrace overlooking the sea, outdoors also 10/10. 10/10 Thai restaurant. Chinese 10/10. Pool service 10/10. Reception 10/10. Room service and laundry 10/10. Bell boy service 10/10. Japanese restaurant 10/10. Drink bar 10/10. Local tour agency 10/10. Everything is supervised by a competent and nice manager Jan Lorenzen - he studied in England - great English and knows Poland :). You just don't want to leave there. You can write and write the same praises. Greetings and thanks to all Royal Cliff Grand Hotel staff and owners, because this is a Thai company, not an international hotel chain. bravo bravo :)
I have no objections
The beauty of the gardens and pool, the cleanliness and quality and the friendliness of the staff
Scale of the hotel Full it must be awful Insufficient Wi-Fi Prisoner of the restaurants
hotel location and food. Very hospitable staff.
During cleaning they took bath towels and forgot to leave clean ones. Also in recent days they did not bring shampoo and gel to the room. Please install dryers for clothes on the balcony, especially since the place on the balcony allows the hotel not to turn into a hostel in the evening.
Very nice hotel, nice and clean. Service at a high level. The beach is their own, they don’t let anyone in, by the standards of Pattaya, it’s even nothing .. Beautiful infinity pools. Good restaurants, prices are above average. Clean, beautiful, picturesque. Good tennis courts, played a lot of tennis. The hotel is located a little at a dead end, you can only get to the center by taxi (250-300 baht), there is a hotel shuttle, 100 baht per person. There is an area of shops, massage parlors, etc. behind the hotel, but you have to go across the beach to the left and climb the steep stairs through the excellent Sky Gallery panoramic restaurant, which is inexpensive and tasty, and the view is excellent.
Expensive breakfast, we didn't take it, it's not worth it. And they would open some kind of exit to these streets with shops through the hotel, so as not to perform miracles of hiking ...
It is a hotel within a group of hotels in the same place inside a wall and an entrance gate The place is luxurious, splendid, and quiet, and you can walk among these hotels, their pools, and their facilities As for the Royal Cliff Grand Hotel Its price is very reasonable for its luxury and calmness It consists of 19 floors, and there are floors for smokers Your choice must be from Grand Plus or higher The room is spacious, its balcony is spacious and wonderful, and the view is amazing and comfortable, with the sound of the sea and fountains The wifi is good and covers almost the entire complex There is a shower in the bathroom and bathtub Shower shower It has a smart TV, which means you can play YouTube, but there are no Arabic channels It has a kettle and a minibar His problem is far from the center The problem is that only in taxis, you go and return your ride for approximately 300 baht Although its beauty is far from the disturbance, crowds, and the sounds of cars, bicycles, and music I recommend living in it from the month of 12 to the month of 3 Finally, a hotel Wow, and a very beautiful place the rooms
The disadvantage of taxis is a little expensive And the little ants (And the ant problem is simple Do not leave any food exposed at all, and you will not see ants) This means that the ant problem has a solution
This is the only hotel I have visited more than once. It was so comfortable and the service satisfaction was the best facility. How many resorts have 7 pools? The health club, the famous tennis court, and the restaurant in the hotel, which is one of the top restaurants in Pattaya, are a paradise on earth where you can enjoy walking around all day long without having to go out!
The only downside is that it's far from Walking Street, but it doesn't matter because downtown Pattaya is a place where you don't want to go out again once you go out, and because the Royal Cliff here is a tiring area to wander around.
Invincible sea view, the hotel's scenery is beautiful, and the restaurant is first-class!
The fly in the ointment is that the adjacent balcony can be seen
value for money
slightly out of place
A complete hotel for a wonderful beach holiday. Lots of luxury. Delicious buffet breakfast with endless choices. Super friendly and helpful staff. Private clean beach. There are good restaurants nearby. Not right in the hustle and bustle of downtown Pattaya and Jomtien, but just quiet in between. Featured! If you want to shop, you can do it within ten minutes in the neighboring centers.
We cannot indicate areas for improvement. It was just great.
Staff cleanliness equipment sea view comfort and again comfort
Prepare a budget to leave the hotel and go to the city
Everything in the hotel is excellent, from the swimming pools and the view from the room, the calmness, the cleanliness, the reception and the staff, and it is suitable for families, but you need a taxi if you want to go to the city center or the Arab restaurants. It is about one kilometer to the Arab restaurants. This is the third time I live in the hotel
1. The layout, design style and hardware of the hotel floor group are very good 2. The hotel's private beach is very comfortable and beautiful 3. The service attitude of the hotel's staff is very good, especially there is a dedicated Chinese service team. Special thanks to the hotel's Chinese staff Vivan Li, gave a very good introduction and help Would recommend to friends and stay again
1. The hotel's SPA is very professional. It would be great if it provides outdoor massage like the brochure
The hotel is spacious, comfortable and the facilities are clean.
I called the reception because there was a problem with the bathroom blinds at the first accommodation I was assigned to, and an engineer and a person in charge came. Even though the problem is deeper than expected and the engineer is repairing it by tearing off the ceiling texture, The person in charge gave us no explanation of the situation. The engineer was just standing there watching the repair process with us. After about 10 minutes, I asked the person in charge how long it would take. They answered that they did not know Then I asked if I could change the room. They told me to call the reception directly and ask. A service in which the person in charge leaves the customer in the room with the engineers even though they themselves do not know how long it will take. First off, I wasn't too stupid. So I called reception and said, "I don't know how long the repair will take. Can I change the room?" asked, The receptionist asked me to change the person in charge again. Then, in the end, they were assigned to the next room again. In this process, 30-40 minutes have passed since I arrived at the hotel. In the process, I only heard a word of apology from the reception, I have never heard directly from the person in charge at the site or the staff who came up from the reception to say sorry. It was the service of the staff who doubted whether it was really a hotel. What's even more surprising is that the repairs were being made until I came back to the room an hour after dinner. I was once again disappointed by the staff who didn't do anything about it even though they knew it wouldn't end that simply. What makes me angry is not the situation where the bathroom blinds are broken, In such a situation, it is the staff and hotel service who leave the guest in the room to be repaired and do not say a word of apology. I was so absurd at the time that I didn't even think about taking a picture, and I regret it now. I haven't traveled much, and I've been through a lot of situations like this, but This was the first time a hotel has responded like this. I think it is urgently needed to train employees on how to deal with problems in the event of a problem.
all
toilet bowl old bad flush
I had a very quiet 3 nights as if there were no events. The pool facilities were great. The beach hotel infinity pool is very popular. I felt comfortable thanks to the very kind guide who cleaned twice a day. Thank you. Thank you very much for the room upgrade. The wifi was fast and it was nice that it was available anywhere in the hotel. The only regret is that it was a bit far from Walking Street or Central Marina, so I had to use Grab! We valued convenience more than money, so we didn't care, but we hope you take note!
doesn't exist!
The reservation price does not include breakfast, and the price is not cost-effective at all. It's very inconvenient to travel, let alone take a walk, and you have to take a taxi to go to a convenience store, which is very inconvenient. Poor English at the front desk, difficult to communicate. The housekeeping didn't even wash the cups we drank milk from, and just covered the cups as service was complete. What kind of service is this? ? ? Bad bad bad, bad reviews of bad reviews. Unless you have a car in the local area, staying at this hotel is really inconvenient.
Spacious room. Modern TV. Great view from the window. Beautiful green area with lots of places to sit. Gorgeous hotel lobby. Abundance of restaurants. Polite staff, always ready to help. Fast lifts. Quiet area.
On our 14th floor, the foyer smelled of mold (I don’t know where, maybe from the ventilation). The toilet door in the room kept opening. In the bathroom and shower rooms, small rust stains are visible at the bottom corners. There is a hole in the floor near the bed.
A top international standard hotel in an excellent location. Exceptional view. Smiling and dedicated staff.
A bit out of the center, great location but you need to get a taxi or shuttle if you want to leave the hotel complex.
Many pools were vacant and it was a private pool state. The facilities were spacious and very comfortable. Also, the restaurant was empty, and the Thai food was very mild and had a high-class taste, and my children said it was more delicious than others. The facility is spacious and away from the beach, so it was very quiet.
Because the facility is large, you can't go out and shop at a convenience store, and you will have to take a taxi to the beach! 200-300b is a short trip, but a taxi will be a little more expensive.
Lots of pools and great views. a large room. Clean breakfast. All of this was perfect.
The Royal Cliff Group's complex was so large that I had to walk for a long time to get to the commercial area next door. It would have been better if there was at least one convenience store in the complex. The dryer is too old... It seems that a larger and more powerful dryer is needed to match the size and reputation of the hotel.
Location, quiet place away from the noise of the center Private beach and beautiful pools Spacious room and balcony overlooking the sea.
The maids are too noisy in the morning. Excursions offered on the beach are too expensive for what was offered
Service Hotel layout Thai restaurant is delicious
Expensive breakfast, inconvenient to go out, hope to have more shuttle bus
The location, space, view, etc. were all at a very satisfying level. Amenity was enriched, too and was able to have a favorable impression. The site was very spacious and I was able to relax with the impression that nature was rich.
On the day, I changed the accommodation condition from not including breakfast to including breakfast, but when I went to the breakfast venue, it seemed that breakfast was not included due to a mistake in the procedure, so I explained and changed it on the spot. I got it. It seems that it depends on the time of year and the time of day, but the breakfast buffet seemed to be popular, and it was a little crowded, so I couldn't relax.
Everything was special
The location of the hotel is excellent, but you need a means of transportation if you want to shop or eat in restaurants
There is a private beach, an infinity pool, and the service is very good
is the breakfast is too expensive
Real five stars, extremely friendly and professional staff. Pools, good food, impeccable service.
Friendly staff and room.
Nothing
Very quiet hotel, the staff is very friendly, the swimming pool is amazing, the swimming pool with water slides is at the FITZ CLUB, if you want to go there, you can ask the doorman to call the hotel's free shuttle bus, the hotel also has its own private beach, very few people, No tourist photos will be taken, just walk through the lobby. Next to the hotel is the sky gallery and chocolate factory Internet celebrity restaurant, but the fly in the ointment is that it is not very convenient to go to beach Rd. GRAB costs about 240B. The hotel's shuttle bus to Beach Rd is 50B for one way and 100B for a round trip. Everything else is perfect.
Swimming pool is the best ^^ You can use the infinity pool leading to the beach hotel. I thought it was chartered because it was so wide haha Beach towels and slippers are provided in the hotel. There are also two swimming pools in the Grand Hotel. It was prettier here ㅠㅠ There is also a 160m swimming pool! Breakfast is expensive but delicious. Cleaning is also done when we leave.
If there is an improvement... everything was good except that the water in the sink went down a bit slowly! But I thought it was a double bed, but it was made by attaching two single beds. I'm sorry about that. There is no outlet next to the bed???? Other than that, I am very satisfied. Hotel taxis are too expensive, so use Grab.