Guest reviews about Koh Jum Resort

The multiple and steep stairs in the hotel (67 steps from the beach to our room which was not the highest) and above all the impossibility of swimming with the ebb tide due to the rocks

the journey is not for the faint of heart the path is super bumpy and difficult to drive on with a scooter, you should also know that you have to walk a lot of steps no matter which room you have, so it's probably more for fit people. Also important for one or the other to know - the showers are not particularly large, from 1.80m it becomes difficult to shower without bending down 👀

the tide made it impossible to swim after lunch. The breakfast can be improved.

We expected a slightly more luxurious breakfast

The access by a damaged road (which will be redone in June), the lack of information to arrive from krabi to the island of ko jum and on the possible activities on site. The rocks at low tide.

At the reception there were language difficulties. Undergrading in English

Some of the facility and accommodation are in a dilapidated state, which also gives rise to security concerns. The staff tries hard, but can only communicate inadequately with guests due to language barriers. Manager visibly overwhelmed with simultaneous renovation, repair and guest care. Responds to inquiries and requests contrary to the Thai mentality unfriendly and uncontrolled. Upper bungalows on steep slopes can only be reached by climbing a path with stumbling blocks. In view of the climatic conditions for guests > 40 years not recommended. Warning: Pictures do not reflect the current condition. We wouldn't book this resort again even if the prices were much cheaper. Neighboring facilities seem to offer better services.

nothing

The beach has a lot of rock, instead of sand once you get in the water. there are feral dogs on the beach, very territorial and threatening (and I personally like dogs but one night they really scared me).

The road to the property is very adventurous. If you're not good at scootering, then it's impossible to get through. Taxis don't go to the hotel either, only to the end of the tarred road. Then about a 10-minute walk over an uneven, bumpy road (only suitable for young people). If you like it adventurous, you've come to the right place! :) This hotel is not suitable for people with walking difficulties.

breakfasts too light

maintenance and the litter at the beach.

Koh Jum is a very quiet island. since the hotel is also very far out of the way, you don't really have much in the vicinity. the way to the hotel is also very bumpy. unfortunately the prices in the hotel were quite high. the beach is very nice. at low tide it is very difficult to get into the water due to the stones.

under construction without telling us. dilapidated door broken no storage. very old not renovated. manager is incompetent no memory and offers nothing, worst reception and welcome of our trip

The resort is very remote and can only be reached by rented moped or taxi on the muddy access road. Very far to walk to the main street. The whole complex was originally very attractive, but is now completely run down. Pool, breakfast room (terrace no longer in use) and sanitary facilities outside the bungalows in absolutely devastating condition (see photos). Construction work on the beach (construction of a beach bar), rubbish everywhere that nobody clears away, Staff hardly speaks English. Completely overpriced for the lack of comfort, the poor service and the below-average breakfast, good reviews on booking for us in no way understandable. The bungalows are inside (we had family bungalows) in relatively good condition.

Everything but the location. Hotel is completely run down. We immediately moved to another hotel.

unfortunately a little poorly maintained resort. during our stay they were also building a brand new bar, which took away the calm and lovely atmosphere. construction work, welding and banging meant that we didn't want to hang out at either the pool or the beach. strange to do this in high season in December. the road to the accommodation was also very bad which made the last 509 meters an unpleasant experience.

Unfortunately not the best location. You have to rent a scooter or taxi to go to the other beaches and the marketplace, but that's not a problem either. The bathroom was unfortunately always wet and was not repaired. But everything isn't that bad. The bathroom was clean

Landslide. Stuck in the hotel, not being able to swim, neither in the sea (brown), nor in the swimming pool (cloudy, dangerous for health). Impossible to discover the island. Completely impassable road and quite dangerous access, namely that it is the only access to access the hotel or the rest of the island. Not having been informed of this situation before our arrival. We were informed on the spot that it will remain like this for a while. Boats not offered due to rough seas. No more beach bars.

Unfortunately, it was not possible to get to the resort by scooter because the coastal road was partly gone due to a landslide. Of course the resort can't help it!

The basic idea of ​​this system was probably good. Unfortunately, you don't notice anything anymore. The facility is very neglected, in places very dilapidated (e.g. the roofs of the bungalows, the handrails,...) Without a boat or taxi (if the road is passable) there is no good way to leave the complex. Walk to Mainroad very far. Unfortunately, that was also the most expensive and worst scooter that was made available to us for rent. 250 THB and the tank was just enough to get to the next gas station. Dinner was O.K. Breakfast was underground, rather unhygienic. The sausage swam in warm water, etc. The only positive thing was the room. It has been partially renovated and was clean. We left the complex after one night instead of the three booked. Also the communication with the staff was very difficult. Hardly anyone could speak English, a little smile and nod was mostly all you got instead of an answer. All of this is a shame, because if you put in a little effort and care, you could create a relaxing place out of it, there is actually a lot of potential in the complex. Unfortunately, the pictures do not even begin to correspond to the current condition.

for a family there is nothing to do, no village, far from the other islands (it is good to seek calm and do nothing)

Where should I start... I could write novels, but try to focus on the essentials. We were already here in 2019 and absolutely loved it. Rating 9+. Unfortunately, a lot has changed since then. Sure, everyone had a hard time with Covid and many still lack the money for extensive renovations. But this is about much more: Staff and service: unfortunately hardly a trace of friendliness. We had to pay for our welcome drink ourselves, the hotel manager has a hard time smiling. Hardly anyone thinks along, you have to actively ask a lot. Instead of actively getting involved in the preparation of the system, the hotel manager and various employees are sitting behind their desks in the reception area and are bored (!!). Hotel complex: There is a raging decay, which nobody seems to want to stop. Even the simplest work, which does not even cost money, is not carried out, although staff are available. Garbage isn't removed, loungers aren't provided or cleaned, the simplest repair work isn't carried out. The pool water wasn't clean anymore and at the end of our stay it was even so cloudy that you couldn't see 40 cm deep. Only the open power cable of the underwater lighting could still be seen... Partly the plant is also downright derelict. The Beach Bar, for example, in 2019 still a dream as it is written in books, is now just a rotting heap of rubbish... However, the rooms are mostly still in good condition, to be honest. You can also generally feel comfortable here if you ignore the rest and the lack of cleanliness. In short: nature is reclaiming this facility. There is simply not enough countering this at the moment. Such a pity!!! Dining: Prices are low compared to the Ocean Beach Resort next door. Unfortunately, so has the quality.

many things broken

Unfortunately, one notices that the hotel was closed for a long time due to the Covid: the whole facility needs renovation and the food is mediocre. However, we were told by the hotel manager that this would be done in the next few months up to the high season. If so, this hotel is a secret and a magical place.

nothing

It's not that I don't like anything, on the contrary, it is noticeable that they have been closed for 2 years due to the pandemic, and they are making a thousand efforts to bring all the facilities up to date, a great job

After complaining and wanting to check out earlier, on our last day we had our room upgraded to a sea view and outside hot tub. however, the hot water didn't work and the toilet stank. the staff at the restaurant are not friendly or smiling and there were many things on the menu that you couldn't get. we therefore chose to rent a scooter and eat elsewhere on the island. the beds were the hardest beds we have ever slept on (!!!). the first night we didn't sleep at all. the hotel is far too expensive for what you get. we will not come again. the beach is also full of glass, so be careful.

Bed is terrible...

Nature is unkempt, plants have just begun to be planted, a wild place. Of course, you need to be prepared for insects and all sorts of living creatures, given the location of the houses (a mountain surrounded by wildlife) and the house itself, made of bamboo and straw, like a basket, with many holes that allow all young guests to enter. At night I didn’t sleep at all from the word: from the constant rustling, nightly serenades of lizards and the clatter of small feet on the floor, walls and ceiling. People, never throw leftovers of food and fruits into the basket in the house - a fun night is guaranteed for you! The compartment door to the bungalow kept jamming. Locusts the size of a palm wanted to climb into the crack. There are no questions about linen, everything is not new, but clean enough, changed every day. The pool is small and constantly occupied, and this is understandable - the beach is inaccessible, as it is full of stones and corals, you won’t go into it, especially when there are waves. With a calm sea, there are a couple of places where you can carefully go in and swim close and carefully, as there are corals and stones. You can comfortably lie in a sun lounger on the beach in the shade of mighty trees, relax, which is what we did in the main. There were not enough umbrellas around the pool. Rather, there was only one, always busy, and in the heat you fry in 5 minutes. Therefore, with a relatively small number of vacationers in the pool, it is quite crowded and all the sun loungers are occupied. Separately, I want to say about the restaurant in the surrounding area. Nice terrace with sea view. Many of the waiters are friendly and provide good service, but we had no luck with our waiter/tka. We are never homophobic, we are friendly to everyone - the main thing is that the person is good, but we came to relax, not to strain. We were served as if we had not come to the restaurant, but to us, but with a displeased face of a goat, as if we had disturbed her / his peace.

Our bungalow was old, the bathroom was 3 steps down. (must be seen to understand) They would probably tear it down & build a new one for next season. Pig expensive to rent a vespa, better to go into the village & rent.

Very nice area. However, we were at the top and I personally found the stairs very impassable. Our bungalow was functional, very dark and poorly lit. There weren't enough sunbeds on the beach for everyone.

The doors to the bungalow were hard to close, it took a long time to fiddle with the lock. But there was a safe inside, so we didn't worry about things.

The road to the last bit was so bad that you felt locked in, you couldn't get that far outside the area

if you can name something here, then maybe the smell in the bathroom, otherwise everything was perfect

In the first day's bungalow, the closet smelled of musty mildew. The beach was rocky and there were a lot of broken bottles on the beach. I didn't dare to walk barefoot on the sand.

The beach is not swimmable at low tide The standard of the room very worn The road to the hotel very difficult to get to Nike or to walk when it has rained

3 times nothing: why is there no towel rack...and pointing to the companion who only speaks Thai=))

It's a little far from the village

The last part of the road to the resort was steep, very difficult to manage.

Cushions for hard plastic beach chairs would greatly increase the enjoyment. The Thai/oil massage was nice but not very professional. Excursions and transfers are very expensive. Much cheaper in neighboring resorts or in the city!

If there is a downside it could be the location of our room at the very top with a not so nice staircase....but that's just a detail. If you are not too physically fit, please indicate this when booking.

There is nothing to complain about.

Scooter/taxi/car required for excursions (relatively expensive). Transfer from hotel by boat to ferry with longer waiting time

very basic bungalow, bathroom and toilet are very basic, the staff tried very hard but the value for money was not right (about a third of the price would be ok by thai standards). In any case, the photos are made so well that you want more.

Rooms are old and not renovated. There was no air conditioning last night, the doors closed very badly and the recycling center at the foot of our terrace.

The bed was a bit on the hard side.

The hotel is very old, located on a remote beach. The beach is dirty, there is a lot of natural debris, you can swim only at high tide, when the tide is out, there are a lot of stones. The hotel has a swimming pool, but it is very small. We settled in a small room that does not match the description (it was indicated with a sea view). The view was on the roofs of neighboring bungalows. There are huge gaps everywhere in the room, although air conditioning is installed, the window is small. Huge cockroaches live in the bathroom, although they appear only in the evening. Thanks to the staff responded to the request to move to another room. The view from the other room was wonderful on the sea, the area of ​​the room is very large, but no one canceled the cracks and cockroaches. You can’t get anywhere from the hotel on foot, even on a bike it’s problematic, since there is no normal road near the hotel, prices in the restaurant are high compared to prices in cafes on the island .. If we return to the island, we will never visit this hotel.

Nothing

- Not recommended for people who are not very good on foot - due to the large number of stairs. Also in the house (a teak villa overlooking the sea) there were two large steps to the bathroom. - Wild dogs on the beach made my morning run somewhat difficult.

We booked a superior villa as we wanted to end our wonderful holiday with a wonderful resort. In the end, we paid 180€ - which is what you can expect! However, the resort is not the same as in the photos. Bungalows are very different from standard ones. We were unlucky, and we ended up in the last row in a very musty cabin. The pool is more like a kids pool with four sun loungers. Relaxed rest is not possible. The breakfast is not the best, but ok. The room, on the other hand, is incredibly old. All prices in the resort are twice as expensive as outside (no, this is not normal)! Also, the staff is not very helpful, let alone friendly. Generally not recommended.

Price and performance is not true. I specifically chose this accommodation for relaxing days. I agreed to a higher price (for Thailand). The area is already very worn out, cleanliness in the breakfast area is improving, the beach didn't appeal to us. The pool is very small and there are only a few sunbeds, no pillows and they look dirty. Bungalows are all very different (moved 3 times). Bathrooms are moldy and musty everywhere. The staff was also very inconsistent. The road to the property is difficult to drive and adventure. All in all, a big disappointment!

The bungalows were ok. (staff always ready) bed is very hard. The air conditioner is outdated. Our room was very musty, so we had to wash all our clothes. The tiles in the pool are broken and have sharp edges. Unfortunately, the beach cannot be used due to rocks and jellyfish. Scooter 750 baht is extremely expensive for one day. It is better to walk forever on a steep mountain and rent a scooter for normal money at the top of the paved road. The path to the hotel is very adventurous. (Only for very experienced drivers).

Due to the very natural location, we had roommates with animals (spiders, cockroaches). But the staff immediately took care of it. Somewhat secluded from shops and civilization. If you want to relax, that can be nice too!

Scooters are overpriced. It requires 350 baht for 3 hours. 15 minutes walk and you can take a scooter for 250 baht per day. The jacuzzi in the suite has only cold water. W-Lan is not available in the room (but who wants to be bothered by emails in heaven)

Nothing

Transfer to / from the hotel: was arranged by the hotel, but the ferry was booked for us only after repeated requests. Were informed several times, but prefer to take a boat. There were nails in the room due to a missing floorboard, asked about the injury but nothing was fixed. It is especially difficult with two small children. The paths were very steep with stairs, but after a few days we quickly got used to it!

The jacuzzi on the balcony does not have hot water, so it is generally a dummy The bathroom is suitable for renovation cracking tiles A bit far from everything, the access road to the hotel does not encourage walking

The accommodation is very used, the smell in the bathroom (toilet at the station), the stench in the room before and after the rain. The driveway is horrible, especially after the rain.

Prices for massage and scooter rental

The pool is smaller than it appears in the photos. But the view is great. Drink prices maybe a bit high, you have to add a special island tax of 7% on the prices displayed on the map. And being isolated, it's hard to eat or drink elsewhere to find cheaper.

Scooters for rent at exorbitant prices. Cleaning is a little superficial. Sheds have no storage space and no shelves to put things on. No mirror in the bathroom (forget to shave for long stays) Poor canoe with broken oars as the only entertainment. In short, the devastating experience of a vacation when competitors are putting in much more effort nearby.

There were cobwebs on the ceiling, but that might be okay after all since it's in the middle of all the vegetation.

Many animals (spiders, spider eggs, centipedes, etc.)

There was nothing wrong

The internet connection was pretty poor during our stay but they worked their hardest.

600 meters along a hilly dirt road to the exit to the road leading to the village.

➡️ A broken bathtub in the bathroom ➡️ Shower - supposedly there is a rain shower, but not connected - it makes a handle for the handset ➡️ In the room, a wardrobe eating mold ➡️ In general, it's time to refresh the interior.

Dirty beach - Small pool - Average restaurant

Breakfast. Unfriendly staff, location difficult to get to. Bad information about the next destination (terrible boat trip, due to bad weather, waves over the boat, the boat almost capsized, had to wear life jackets and the luggage was soaked through, in short, terrible!! (they should have given us this information in advance )