the location on route Camino del Norte
nothing
It is very well located, very close to the main square and the promenade
The room is small but it does the job. You have to go to the other part of town to find parking. It does not have a reception, for anything you have to go to the reception of another hostel, but it is very close
Too bad they didn't do breakfast
To enter a room already occupied
The location is the only good thing about it. In the middle of the old town. The bathroom is large in proportion to the room.
Super noisy rooms. You could hear everything. People came at 5 and 6 in the morning and they woke us up with slamming doors and inside the room it seemed that they were moving all the furniture. Since there was no reception there, no one could call their attention. The dwarf double beds.
Very friendly staff, comfortable room, correct bathrooms.
The location is good.
The beds are very very uncomfortable, very low pillows, plastic mattress topper and spring mattress that rattled every time you moved. Also, the room faced a street and there was noise all night. When I say all, it is from 12 at night that we go to bed until 07:30 in the morning.
location, fresh decor
environment noisy at night on weekends
The terrace. We were on the top floor and the terrace was huge, with chairs and a table.
Nothing, the hotel is central, the reception is next door.
Excellent retirement, surfing 50 meters away and in the middle of the bar area, there is no parking, you have to make a living, in winter zone 2 is free, it is a 10-minute walk away.
To put a but, justitas mulles beds.
Location
Very low pillow. Possibility of having more options.
Location
The room was very small but above all the beds were very uncomfortable and there was hardly any space
The location is good since it is central and the access to the beach is easy and fast. The girl at the reception was very kind.
I found the bed extremely uncomfortable, I woke up with back pain because the springs were digging in, they definitely need a change. In addition, the sheets had holes in them, which gives a terrible image...
clean and comfortable
any
prudence
the wall that listens from the other room
Very comfortable and clean, friendly staff and well located
The room faced the street and during the night you could not rest because of the noise of the people
I found the hotel very central, the girl at the reception was very attentive and many bars and shops nearby, all great
I liked everything
The rooms are big and clean and the location is great.
can't say anything bad
Connection
What I didn't like was that in the photos when we booked it, it showed that it had a terrace in the room and when we got to it there was no terrace.
The location is perfect, from the terrace you can see a bit of the sea. The treatment of the staff is very correct and the room is very good, it is small but very modern with a good bathroom.
The only thing that let me down was that the beds were a bit uncomfortable.
Hygiene
The mattress and the cleaning woman who was knocking on the door for half an hour, and there was half an hour left for departure.
Modern hotel very well located a few meters from the beach. It is right in the narrow streets where you will find pubs, bars and restaurants where you can taste the appetizing and famous pinchos and enjoy the wonderful atmosphere that surrounds this area. The reception is in another hotel about 50 m away. They give you the card that opens the hotel and you come and go when you want. Quiet, clean and modern hotel. Comfortable room and you could barely hear the noise from the street (it is also true that we were on the top floor, which by the way had a large terrace) We parked in the free Salberdin car park, which is 800 m away (about a 10-minute walk) and in a good area. Parking with gravel floor, we did not have any problems. Also, according to what the hotel told us, it was a good choice. We visited Donosti the next day (San Sebastián) with public transport (another good option ;-) ) just 7 minutes from the hotel is the train station. We took the E1 (I think I remember a €2.55 ticket) and when we return in the afternoon the UK10 bus at a similar price and getting off at the Zarautz (ARGI) stop leaves you two minutes from the hotel (we're going to cross the street). Another day we visit Getaria, which is 5 km away and there is a beautiful walk along the coast that connects the two towns. We went by car and to park you have the option of leaving it in the upper area (Parque Potzuagako area, kalea Magallanes, Herrerieta... which is free and you walk down 7 minutes and then go up saving you the slopes with the escalators available Getaria Be careful, we are talking about the month of October.
We liked everything but we agree with the other users in the smell of drainage that is smelled on the first floor. But come on, it's not important either :-)
The perfect location, in the center and a few meters from the beach.
It overlooked an interior patio, the room was a bit small and noisy, the mattress was hard and there were few pillows.
Unbeatable location close to everything. A few meters from the beach. The ideal hotel if you plan to surf. Everything was super clean and the staff was very friendly.
The beds were a little soft for my liking.
Pleasant room, very clean, easy to get the room, very pleasant staff Close to the sea and there main square
Despite the double glazing the room was noisy (in the street people leaving the bars, the main road porch of the hotel)
Situation
Parking space...
Hotel we've been to before, very well located, comfortable, clean, with everything you need to spend a few days in comfort. For the years it has, and that it is listed as a star, it is very good. Rooms with the right sizes (at least the 403), as well as the toilet (maybe a little more light would be needed here) The hotel's proposal would be to have some kind of agreement with a car park, since parking in Zarautz is difficult and expensive.
The mattresses are a bit uncomfortable and noisy, but bearable, they could use a change
Good location, value for money, clean and comfortable bed.
Due to a trip, we arrived late around 1:30 am and had to drive to another hotel to collect the keys. The hotel does not have a 24-hour front desk.
Location and amenities
There was no convenient and free parking nearby.
Great location, restaurants and bars are next door and the beach is very close. Well located to start/finish stages on the bike.
It is next to the Plaza de la Musika. In case of coincidence of the concert, it is not easy to fall asleep due to the surrounding noise.
The perfect location, in the old town and close to the beach. The super nice receptionist made us very good recommendations.
a lot of noise at night, even until 4 in the morning. can't sleep. It does not have parking. the only option is to park on the blue line, there is no free parking anywhere.
Close to the beach.
Noise from outside, but I understand that it does not depend on the hotel.
It's renovated, clean, comfortable and it's very central.
There is no parking nearby, but it is quite expensive.
Proximity to the beach and to the center (Plaza de Musica). There are numerous bars and restaurants in the immediate vicinity.
Nothing.
Very spacious and cozy family room for 4 people, with good lighting and very good location, we loved it Would repeat if we return to Zarautz
That it didn't have parking, but although it was quite difficult for us on the first day to allocate the rest of the days, it was much easier for us
Cozy and bright room for one person. Spacious and very clean bathroom. Very good location, close to the beach and many restaurants and entertainment venues. It has a small desk that allows you to work remotely or make video calls if needed. Well connected by buses to Zumaya, Getaria and San Sebastian.
If you have trouble falling asleep, soundproofing is not enough. Mattress topper plastic, noisy.
Location, modern rooms, beach very close. A lot of beautiful places.
Checking in through another hotel is a little tricky. Sometimes heavy noise pollution at night.
Very attentive staff, charming girls at the reception
Very small room
Connection
Small room
Perfect location, comfortable bed and everything is very clean.
Too expensive but it's the cheapest in the area (high season)
location and cleanliness
A public coffee machine or heater in the room would have been nice.
The hotel is very comfortable and very close to the beach. Despite the fact that the hotel is located in the city center, there is almost no noise in the rooms. The air conditioning worked great, these days it's so hot all over the area. I would definitely repeat
To put it mildly, the size of the room (with a queen size bed) was a bit small, but everything else was great. I really have little to no fault with this accommodation.
It's very central
The beds were a bit uncomfortable, we had an accident with the dryer and they gave us one right away, very good attention from the cleaners.
It is a very central location, close to the beach and close to many places to eat. They offered us a parking fee for a good price because pretty much everything is a paid area.
The beds are not comfortable, the TV does not work.
comfort and facilities location
nothing
location
uncomfortable bedding and suspicious bites (bedbugs?)
Great location, everything is very good, I always repeat.
clean and close to the sea and restaurants
small room
Ideal location, impeccable cleanliness, good reception and tranquility at the rendezvous. The proximity to the beach is a major asset!
Situation
No parking
Excellent location, in the center of Zarautz and 2 min from the beach. New and clean rooms. Everything perfect, I will repeat
location and cleanliness
bed and pillows a bit uncomfortable
location and privacy
The room is a bit small
Excellent attention and predisposition of the front desk staff
That I didn't have a small fridge
We were received very nicely and the room had a fantastic terrace.
Situation
Large room, with beds for 4 people. All renovated and very clean.
very well placed!!
New, clean and location
Very small room.
Location is very good
There were ants in the room, it's okay that the hotel has 1 star but when you pay more than €100 for a night you don't expect a room with ants. We also took the triple room and it does not correspond to the photos
The hotel looks new and clean. It is well located.
Check-in/out times can be problematic. The reception next to the hotel is another inconvenience.
fantastic location. Central to the old part and two streets from the sea. Spacious, bright room with a very comfortable bed. Excellent cleaning. And unbeatable treatment from everyone: care and kindness at the Reception, sympathy at the Txiki Polit restaurant and with the cleaning service at Hotel Olatu. Highly recommended.
location and what had a balcony
It smelled of tobacco a lot, without ventilating it had a balcony but without discretion if you left it open they would see you from the house across the street. You have to go to check in and pick up the keys at another establishment, it is relatively close but not practical. In this type of establishment, the best thing to do is check in online and use a smart lock with a mobile or code opening. We went with the idea of having dinner in Zarauz and spending the night to return in the morning, but with the smell of tobacco we decided to go home after dinner and not sleep there. Not having staff and reception in the establishment leads to losing control of disrespectful guests who break the rules of the establishment by smoking inside the rooms, however the room should have been properly ventilated since we entered late, around 9:30 p.m. , in addition to existing odor and smoke neutralizing devices for this type of case.
Location
The beds and the state of the shower taps.
The location is very close to the beach and the environment. There is paid parking nearby, I didn’t need it, because until the summer the blue zone is free and I parked on the street
A lot of light enters the room, no blinds and a view of some roofs
Good option in Zarautz
Nothing special
very good location
Small room uncomfortable pillow there is no nordic narrow mattress
Very good place
Small room
good location
Noise on a bad night, don't give a mess, what is a dream
Central location is very good
How central it was
The beds were uncomfortable. In addition, the registration had to be done in a different location than the accommodation itself.
Location
Room without heating, only a small heater that hardly heated up and at reception they did not tell us that we had to use it because the a.a. It was broken. It's the second time it's happened to us.
Everything was very clean. In addition, we had a small problem with a leak and it was solved quickly.
The beds are quite uncomfortable.
very nice staff
I was cold the whole stay.... the space heater is insufficient. very noisy and uncomfortable bed, summer residence only.
So that you can watch TV in bed. This room was too modern. To take a shower, the shower was very good.
That the garbage that was there was too little. That there were few plugs for mobile charging. This I had to put where the Wi-Fi was in the hotel.
clean, close
very hot at night, although we turned off the heating.
Location
single beds
modern and well located
that I was not given a room with a double bed, which I had already requested, although it was empty
The location is actually good for Zarautz. Central, walking distance to the beach etc. The hotel is very small and has no reception and you can access it with a card. Meals, if desired, are offered in another room. The rooms were cleaned every day, everything is fine. Value for money is ok. The accommodation is suitable for vacationers who spend the whole day away and do not need the comfort of a hotel, but appreciate cleanliness. I booked this accommodation again for April because I love Zarautz and I liked this "hotel" - I've been there several times - for the value for money.
The Spaniards/Basques love to party and all comparable rooms are in small streets in the squares where it is noisy until late at night. But that doesn't devalue the Olatu hotel for me.
everything is very correct
the atmosphere of the street is heard a lot
Best location
Just a place
Small, loud, old, weird
The hotel is very well located and the rooms are very comfortable.
Location
The keys were not there
The proximity to the sea Easy access Quiet places
Too bad that for such a high price, we find ourselves in a small room with a view of the walls, crumpled sheets (or already used), an air conditioning that does not work properly (it stops by itself after a few minutes), a broken hair dryer....
Perfect location one block from the beach and restaurants Everything is very clean Ideal if you are going to surf due to its location and proximity to rental shops.
Connection
The location is very good, in the very center of Sarauz, next to the bars, which also leads to some noise at night. However, the window is nice and very quiet. The bathroom is very large and spacious. The comfort of the bed is also very good. The staff are very friendly and polite. Parking is offered in the blue zone for € 6 per day, which means you can park nearby for very little money compared to the prices found in the blue zone of the city ...
The size of the single room is very small, the bed is 135 cm, and it is impossible to walk from the entrance to the terrace because of how nice it is.
Buena ubicación
Something was noisy on the street due to nearby traffic.
The location was perfect.
I didn't like the viscoelastic pillow at all, but they changed it to a normal one after the first night and it was great.
The terrace has an impressive terrace and location very close to the beach, bars and restaurants.
Value for money, I think it is expensive for what is on offer. There were a lot of ants in the room.
Reception of employees
The need to carry pillows from one place to another
The hotel is in a very good location, a stone's throw from the beach and everything was very clean. We will repeat
Best location
I liked everything
perfect location. Large and very well equipped room.
The location of the hotel is unbeatable. A step from the music square and a stone's throw from the beach. An area with a great atmosphere and good bars. In addition, txiki polit provides parking maps in the blue zone at a cost of EUR 6 per day. Highly recommended as it is nearly impossible to park unless it is in the blue zone. We would have liked the TV to be better, or at least with a nearby outlet so that a chrome cast could be plugged in.
The best location, on the second line, but only 30 meters from the beach. Also noteworthy is the cleanliness of the room and the entire hotel.
The room was cramped, but there was more than enough for shower and sleep, it didn’t matter.
Excellent location. Possibility of parking in a good area
The mattresses are old and very uncomfortable.
Your situation is good. Both near the beach, center, buses.
The door to the room, since it has a translucent glass, lets in light from the corridor, and when someone is on the landing, the room is illuminated.
The location is very good. The attention of both the front desk and the Txiki polit cafeteria staff. Possibility to choose a parking lot card. I will appreciate my next stay there if I return to Zarauz
The air conditioner was making a lot of noise.
Everything is very new and clean and very well located,
Breakfast was not included and it has no parking and it is very difficult to park in this area so it gets more expensive between paying for breakfast and parking.
Cleanliness, location and the room itself
The hairdryer in the room did not work, but put another hand
Very good location, close to the beach and restaurants and bars for a drink or a meal. The room was spacious and clean.
The location is perfect for going to the beach.
The narrow room. For singles, the wide bed takes up space. for double, uncomfortable
Breakfast ok, location, no problem
There was no external sale
It was very clean, new and well located.
We booked a double room at the hotel but was told it couldn't be and offered us a boarding house. However, we pay this price for the hotel and the double bed. If we move due to the fact that we cannot offer these conditions, the price must also correspond to what they offer you.
.The location and the access from the street to the room, the hotel is very cute and the treatment of the girl who attended me good and quick response. They have a hair dryer in the bathroom, this one very nice, nice I liked it. I did not hear noise from the street, nor annoying neighbors, something very good for those who spend money to rest, after a long trip or work day.
I went in a wheelchair, mini scooters and the space of the room and bathroom first were good but there was an extra bed and I couldn't move, I called them and they immediately came and changed us to another one, it was smaller but just enough to turn with the chair. The showers have a step so it does not give you independence, it should be at ground level and the shower chair, the one that was available, was not stable. In the photos it gives a feeling of more space and light and once you enter they are smaller, it will be because of the two beds that take up space and the views we had of an interior patio, just as I opened the window, I closed it again. Breakfast was not included in the price. The departure time is at 11.
Location
Night noise and high price.
Great location, very comfortable room, bathroom and shower are also very good. The treatment of the staff is excellent, everyone is very nice.
For several days we were let down by the air conditioner in the room.
Location, staff attitude, I booked the same day and a specific room would suit me, I asked for it and they gave it to me. Everything is clean, everything is confirmed by email and very friendly.
The mattress was not good, it is clear that it is old, it already needs to be changed, nothing unbearable. Spent only one night, maybe days, I would feel a pain in my back. Especially when you are tired of the beach. Not only is the rest very good.
EVERYTHING IS PERFECTLY WE WILL REPEAT
THAT THE ROOM WAS ON THE FIRST FLOOR
Location (in the center of the old town and very close to the beach) cleanliness, other amenities except the mattress. In addition, they offer you a ticket for 6 euros for parking in the blue zone, which is practical.
Mattress in a single room. It was uncomfortable.
GREAT
Location one street from the beach and cleanliness as soon as we entered the portal it smelled clean.
Beds should have some kind of plastic protection to keep them a little noisy before going to bed.
Comfort well located but small room for the price.
I missed that breakfast and parking were included, which was not offered online, expensive parking.
Great location and clean and spacious room.
Exceptional location throughout the center. You don't have breakfast at the hotel, 50 meters from the hotel Txiki polit (same owners) exceptional pintxos tortillas.
Perfect location and very clean! The staff very friendly! They immediately solved the air problem.
Everything is fine
The perfect place
The bed is a little hard
The calm despite the city center. The location.
Bathroom heating in pa.ne and unresolved problem. Deficient hair dryer. 1 out of 2 bed lamps broken down
The staff are very attentive and kind.
Zone, the second room Beautiful and much more welcoming. The downside that we found ants in the area near the terrace.
Very upgradeable mattresses By mistake, they charged us twice for the stay and we had to call, although the response was very good. The next day they returned it to us.
We loved the room we finally stayed in (I'll explain why below), the very friendly and attentive service, and the fantastic location. Getting to the hotel is also very easy from the center of Zarautz.
I booked a room at this hotel (and nowhere else) because I wanted a room with a balcony. In addition to stating this on the type of booking I made, I wrote to the property to ask about it and confirmed that I didn't mind a twin room but we needed a balcony. On Friday at 8 o'clock in the afternoon we were settled (the girl is very nice), but when we checked into the room there was no balcony in the room. We returned to the registration point, but the girl was not there. The other person, very kind, also had no problem and quickly changed us to a fantastic room. If the hotel were fully booked, I don't think this would have happened, so I recommend improving this point. Beds could be improved.
LOCATION --- INTRODUCTION
At all times super comfortable and very attentive I recommend this hotel 100%
The cleanliness, the modern, the beautiful terrace and the location. I highly recommend it
I liked everything
I informed the reception that the Wi-Fi was working without internet... No further action. I burned my hand trying to turn the bedside lamp... Goodbye!
Very beautiful bathroom. The room is very nice, modern, practical.
The protector carrying the mattress. Noise is heard from the street at night.
Great location, clean room, no noise...wonderful.
Location, great!
There was almost no room for three people in the room.
Small but very comfortable room. With everything you need. Shower, hairdryer, wardrobe, TV, table, terrace. Unbeatable location.
They came to make the rooms very late
Ideal Location
can mattress
Good
Parking you have to leave it in the parking lot
The hotel is excellently located in the heart of the city. Very quiet, very clean. Very pleasant staff.
Perfect location, close to the beach and the center,
Too loud from adjoining rooms
comfortable beds,
A one star hotel that more than fits in this category. An exceptional place to stay in Zarautz. The price was exorbitant for what it offers, although in this sense it follows the same line as all Zarautz offers. Parking nearby for 30 euros per day, you should not look for parking, park your car and drag your bags, it's 100m.
Outrageous price. Fair room for 2 adults and 2 children.
Fantastic location
Difficult parking problem
Well located and clean
Not very comfortable mattress, 7am noise, lack of insulation
great deal. Location. Everything is close and at hand: the beach, the square, the market...
The location of the hotel was very good. Close to the beach and lots of bars/restaurants!
Perfect location, clean rooms, charming balconies, as well as a spacious bedroom and bathroom!
The air conditioning worked
Check-in takes place at another hotel. Not easy to find out. Booking is said to have told me that - but I didn't see it. The 3-bed room was very small, the ceiling was too low, the window was located about 2 meters away from the smoking area (!!!), 3 meters on the right was a huge exhaust gas system from the catering trade, dust bunnies on the floor, defective shower fixture. And all this at an indisputably inflated price. Since booked through booking, nothing could be done. Zero service. It was really bad. I felt massively ripped off.
The room was immaculate and ideally positioned for the beach and the city center
A little expensive for similar services in Spain
Location and cleanliness.
Wifi didn't work.
In our case, we did not choose breakfast. The location is excellent
The worst thing about Sarause is that you always have to leave your car in the parking lot, because parking is terrible, especially in July. Additional 24 euros to be added to the trip. :(
The location is very good, next to the beach and in an area with a lot of atmosphere. The facilities are quite new.
The bed is very uncomfortable and small for a double. We left the room at 9 in the morning and at 2 it was still uncleaned. They only gave us two mini-sachets of gel for a two-day stay. The rooms a bit noisy.
good location, in the center and close to everything. bad parking and bad bed
not being able to be comfortable and comfortable in the room. bad connection with the television (the channels that I wanted were not seen) that was badly located and it was uncomfortable to get into bed with the wall of the corridor of the bed very close to it, which was uncomfortable to get in and out of bed
OUTSTANDING LOCATION
EXTRA BED FOR MY LITTLE SON. I THINK A FOLDING ROOM WILL BE THE SIMPLE ROOM.
The excellent location Non-existent parking. To move suitcases a long way from the nearest car park The bed hard and bad. I didn't sleep last night.
LOW COST accommodations must be appropriately indicated in the advertisements. This was NOT advertised as an accommodation of this type. No reception. No room service. Without other services for guests. The worst, without help in case of need. Only the person who received us at the TXIQUI HOTEL accompanied us to the rooms. We never heard from anyone again. The extremely high price for the service. They should consider that they save on staff, assistance and facilities for guests and IT IS NOT REFLECTED ON THE BILL. I would never recommend it.
Message,
Noise and maintenance service (shower)
Terrace of the room
The best location, in the center and a few steps from the beach
Very clean room with lots of light. very nice staff
Checking in at another hotel is a bit of a hassle and wastes your time. The bed is a bit small and uncomfortable.
The location is perfect for everything, the attention of the woman at the reception, the terrace of the room is very large and bright, although we could not enjoy it due to the rain. There was no particular noise either on the street or in the hotel, but it must be said that there were few vacationers either.
Mattresses. Every time you move the springs and the mattress make a lot of noise... It was the worst thing in the room. On the other hand, it was a small room (501) for a double room with an extra bed. You could hardly move around the room. Small closet to leave and hang clothes. Bedside tables without drawers.
Situation
Excellent location, quite reasonable price, clean place and very good for short stays
The reception is outside the building 2 minutes away but it is not a serious problem
Location and cleaning
ideal situation
What we liked the most was the location as it is right in the heart of Zarautz. Impeccable cleanliness and very comfortable bed.
The heating worked poorly, we rarely managed to get warm. There was also a small stove, which also did not work. However, the very friendly staff came and just in time if the weather got warmer. Then again no. Also, in the Booking photos, the room seemed bigger and brighter, with a sea view. We ended up in a small room with no view. It was very nice, but we were shocked because we expected something else.
room, comfortable bed, decor
Having to check in at another nearby hotel that has no staff.
The best thing is the location, it's right in the old town of Zarautz and that's where all the bars go to pintxos. The room was correct, with a large bathroom.
The bed is by far the worst. It was the springs that made a lot of noise when moving, and the pillow, tiny, maybe it tastes, but it's uncomfortable for me.
no breakfast, good location
any