The location, the convenience of the self check-in machine, the cleanliness of the rooms
That it is not too soundproof and a light and noise from the ventilation of the room
great location
Location in the historic center and convenient to public services. Room cleaning with restoration of bottles of water
Poor soundproofing
cleanliness, central location
somewhat cramped spaces
New modern room.
Very small room, no natural light in rooms with windows facing the inner courtyard. Poor value for money.
The location of the hotel in the very center is really great. Convenient luggage storage, which we used both before check-in and after check-out. Very comfortable standard rooms, large bathroom and spacious shower room. Well maintained modern structure. There is no shortage of staff.
The soundproofing in the room was poor, at night you could hear the baby crying loudly. and people entering and leaving other rooms. I wish there was some natural light in the room
The highest cleanliness and an ideal location for exploring the city. Friendly and helpful staff even from a distance.
good rooms, central location
the hotel has no staff, instead you are constantly bombarded with messages of "we're not there, but we're still happy to help". Down in the clubhouse, the bass is roaring until 6am on the weekend
There was no breakfast!
Lack of staff at the front desk. Poor painting (lack of baseboards in the bathroom, wall/ceiling joints, or careless treatment of the walls/floor). Lack of breakfast option and no instructions given.
The noise of music from the bar or disco that was coming into the room and was very annoying.
It is in a great location, very clean, very new, with a very comfortable bed and a nice bathroom. The car park is very close and the spaces are large and the deal they made offers a good price compared to the rest of the nearby car parks.
A small fridge in the room would have been helpful to keep the little water bottles they leave you cold. The worst thing about the stay was the outside noise. In the same entrance there is a night club, which is open daily from 1:30 to 7:00. We stayed for four nights and from Monday to Wednesday it didn't bother us too much, but on the last night, which was Thursday, the noise of the people who came to the club all night kept us awake at all. If I had to return to Valencia for the weekend, I would not repeat myself in the same accommodation, because I would hardly be able to rest. For trips from Sunday to Wednesday, this is a good option.
comfortable mattress and pillows, clean, stylish
no slippers, dental kits, refrigerator
Perfect location, good room amenities
Noisy in the corridor and in the yard
comfortable mattress Two pillows of different firmness to choose from. Water bottles were replenished daily for free, coffee capsules were also free. Good soundproofing. The water pressure in the shower is good.
The automatic check-in system did not work perfectly. Either it doesn't scan well, or it's our fault that we didn't know how to do it right, this is corrected by typing manually. He also did not give us the key the first time, perhaps we did something wrong.
the location was great. the room is clean. Everything is fine. The wet zone is good, the rituals are appreciated.
Although reference is made to the agreement with the garage, the garage has exactly the same conditions on its own website - 15 euros per day ... It was also busy. I'm looking for another one. Booking.com's own PP claim is actually incorrect. The ventilation toilet is very noisy.
Super nice hotel with rain shower and great location in the center of Valencia. Plenty of room for one person
Self check-in (but good staff availability in case of problems); relatively thin walls
very central hotel, no staff but with possibility to leave luggage until check in 200 meters away.
nothing
The location is perfect!
There was no fridge in the room.
Very spacious and clean room, very good location
lack of staff….everything on the phone (no problems so far)
Location, comfort and cleanliness
The price is a little high
very central, very modern, very powerful
minibar was missing
efficient check in, elegant decor and the best location. Rituals products in the bathroom, delicious!
N / A
location
that he didn't have a fridge to have fresh water
Excellent position.
The automatic entry mechanism is very complicated to have a map to access the structure. Unavailable by phone or when needed.
Cleanliness and exquisite taste in decoration, everything is modern and new. Like the comfort of the mattresses.
any
Excellent location, in the heart of the city. I sent an email (last minute, I missed it) so they could supply a fridge for me, my mom needs it for her medications, they replied to me right away and put one up for me. Very friendly staff, from the cleaning lady to the front desk lady we bumped into one morning. 100% recommended.
Nothing negative, everything is great!
modern equipment, good and central location
Location
there was no full length mirror in the room
cleanliness equipment design
it's too hard to access this room, it's closed by code and even the staff didn't answer me around 11pm until the next day.
Location
Loudly
situation
Location
lack of staff, reception
in French: central location in the city in Russian: localization, city center
in French: surprise on arrival, no reception desk; I would appreciate the presence of a refrigerator (either in the room or in the common area) in Russian: surprised by the automatic check-in without people; I would appreciate access to a refrigerator (in the bedroom or in the common area)
Great location, very friendly staff, super clean
calmness
That there is no big mirror in the closet.
Clean and central
You can hear people outside at night as it is the first floor. You can also hear between rooms. Everything is very modern, but poor quality and uncomfortable.. One and no more..
Location, room size, bathroom and care products (soap, body lotion)
The sadness of the place, the lack of light, the lack of decor, the lack of conviviality, this large hall that is useless and which may be enough to make tea, have a good time at work or relax. Air conditioning difficult to set up, lack of staff
Exceptional location. Shower and beds are very good. Small room but ok. Clean and comfortable, good isolation from extraneous noise. Although all procedures were over the phone, the staff were very pleasant and prompt.
Access was a little regular, through a rather run down entrance which also has the entrance to the nightclub and some other places and you have to go to the patio to access the digital 'kiosk' to get into the hotel. This was the biggest disappointment. Inside the hotel, everything is like in a bunker, it would be great if the light switches were placed earlier in the corridor area, because it was some kind of scary movie between the lack of staff, the bunker regime, long corridors and darkness. The view from the room was on the courtyard and was also quite normal. The air conditioner in the room was quite noisy.
Nice clean room.
Lots of street noise until late at night and the beds could be a bit more spacious.
Cleaning.
If we knew how noisy the room is, we would definitely choose another place. While it is true that it is centrally located next to the town hall, the isolation of the room leaves much to be desired. You can hear all the noise inside at dawn so you can't rest which is what you need when you go to a hotel. From 3 am to 8 am the constant noise of drinking people on the street, screaming, completely changing the rest, which was impossible. It's a pity.
location, cleanliness despite no front desk, very customer friendly
It is very modern and the amenities are great. Everything is super clean. The location is ideal for city tours.
Any.
cleaning my room and bathroom. And its great location
The orientation of the room to the internal passage with a large flow of people, a lot of noise was heard from my room day and night, which motivates for zero rest. There is also no reception service, because out of the three phone calls I received none of them answered. When I contacted on gmail if they answered me.
Central location, clean room and large bathroom
The hotel is located on the 1st floor above a night club and the windows were not insulating so you could hear all the street noise at night.
everything is perfect
everything was great
Excellent location, just 5 minutes from both the center and the train and metro stations, and very close to Plaça de l'Ajuntament, from where buses leave for all parts of the city. Daily housekeeping, comfortable beds and spacious bathroom. Relatively easy property access and self-registration by following the instructions provided
Some difficulties at the registration stage when scanning a document, I had to enter data manually, but nothing serious
Service orientation and staff friendliness. On arrival we wanted to make adjustments to the room and the staff handled it very professionally, quickly and with a customer oriented approach. Sleek design / building appearance. Location.
-
Connection
small room and beds
Clean, central, quiet
The only thing that stands out is the location.
Price for a super luxury hotel and far from it. The rooms are noisy; access or "automatic" registration is impractical; I had trouble finding parking and they didn't answer the various phone calls I made to them for directions. After 45 minutes, they answered that I had already managed to find a parking lot and drove up to the door of the hotel. I wouldn't go back, although there are those who might find it an option. It seems excessively expensive to me, although they make an excuse that it is a "boutique hotel". There is nothing special about it.
I found the place really great. You are right in the center and there is even a youth club among us. D
Everything was great! You really can't complain. The car is self-explanatory when you arrive and even receive your key (in the form of a card) to the car.
the perfect place to visit Valencia. Right in the old center.
location and bathroom
Bed 135. Better a little more
The property is in an ideal location. Vi but from here it is very easy to get to the first sights. The rooms are very clean and blessed with a big bathroom and big shower :-)
It's a bit of clairaudience... other than that it's great...
Great location, very cool design hotel and very good communication with the hotel to be able to check in.
When we were going on vacation, there was noise at dawn due to people leaving or returning from the party.
Just three things: It's well located. It was clean, the bed was comfortable and the bathroom too. The girl who gave me instructions by phone and whatsapp prior to my arrival was kind (she was, not the rest). End. Everything else to forget. An advertised establishment, completely devoid of any of the details, charm or features that one would expect from a self-styled "Boutique Hotel". The description of the room and the hotel on the Booking page, while not being completely misleading advertising, brushes it up. I have photos and screenshots. The hotel staff, to whom we expressed our dissatisfaction upon arrival, is far from being able to apologize or solve some easily removable detail for free for the stay (for example, bring another chair), did absolutely nothing and ignored our complaints, even coming to brink of insolence.
When someone books a "Deluxe Room. Big bed" in the self-proclaimed "Boutique Hotel" which is significantly more expensive than the rooms available in other hotels in the same location (next to Plaza del Ayuntamiento de Valencia), they do it. because they are expecting something special. It is assumed (since it is clearly stated on the page) that this is a pedestrian street that cannot be driven by a car. And also that there is no physical reception and upon arrival you need to do an auto-check. What is not available is that the client (arriving tired from the trip and dragging his luggage) must go through a painstaking self-check-in, which takes a lot of time. And that when you finally get to the alleged "suite for two with a large bed", you will find: - A narrow room, with a regular double bed and a narrow space between the bed and both walls. - One chair for two. - Two bottles of seasonal water and two plastic cups! (also in a hotel that boasts environmental friendliness), except for two (2) pictoline chocolates as a welcome detail. - In the bathroom, a small bar of soap and three bottles (for two) of gel, shampoo and conditioner as hygiene products. - One roll (more than half) of toilet paper, no spares. In fact, we ran out and we had to look for life in order to get more. - No full length mirror, neither in the room nor in any other part of the hotel except in the elevator. - No practical common space. - No car (at least) where to get water or coffee. - No refrigerator, no kettle, nothing (equipment can often be found even in modest hostels). In short, something quite disappointing. When I call the support phone number, I receive in response: - The fact that being in the center of Valencia is paid (when it was not about the price, but about the equipment).
Message.
That there is no reception, although this was not a problem. When we arrived, we called on the phone and a very kind person quickly approached us.
Very new and very clean, at the same time very cold and featureless. The only request we made (to leave the bags for a few hours after check out) could not be fulfilled at the last moment, and without giving alternatives or not knowing if this service could be obtained in the city or at the train station. We had to find life.
Very little space in the room for €220/night
Great central location, brand new rooms and common areas.
The entrance to the hotel is ugly and the automatic check-in is smart, but to be honest, since the prices are not very low, a person is expected to take care of the paperwork. Inconvenient (even if the staff was helpful and kind) luggage storage in the offices 300m from the hotel.
Location
Water cooker plus coffee/tea would be nice
Hotel without reception - check-in machine/no reception - very impersonal and access code information comes too late Difficulties ++ The room is very clean but basic in terms of equipment (no fridge, no kettle, no information sheet) and above all, very LOUD on the street Good geographic location (heart of the old town) design hotel
Very noisy in the room from the street side (never again) lack of information (eg WIFI code?), lack of equipment that one would expect for this range of hotels Impersonal Noisy
We did not know that this is a hotel without staff and we did not like it. We found it expensive but well located. There is no service, despite the fact that they emailed us more than once to give the impression that they know about their customers.
Ideal location in the center of Valencia. Normal room, good soundproofing.
No reception
Very nice hotel, super clean, great location, everything is fantastic.
Inability to have breakfast at the hotel
SILENCE
ANY
Without a doubt, the location of the hotel is very good.
I traveled for work. Reduced the luggage, thinking I would find at least hotel amenities. There was only soap and gel. In certain types of categories you wouldn't have to ask for anything, you would have to be in the bathroom, but in this case it wasn't. On the other hand, the modern concept of having no staff at the hotel and having to self-check in when you arrive at the hotel after business hours, the last thing you need to do is to do your self-check-in at the hotel. . This is not a recommended experience.
location and hygiene
no reception
very good location, very comfortable bed. overall, not bad
I did not like at all that no one accepts you, that everything is through a receiving machine, that you yourself have to manage everything and that there is no one to turn to in case of any doubts. Also, although we were 2 guests and paid for 2 guests, but they only left hygiene products in the room for 1, so you have to play Chinese with your partner to see who is showering, this moment is very very bad.
The mattress is fantastic for relaxing and my room was very spacious. The stay allowed me to recover in order to continue my long journey. Thank you very much
There is nothing to comment on.
Perfect location, in the heart of the old town. Comfortable beds.
Very, very poor soundproofing of the hotel. We hear the discussion of the neighbors, every passage in the hallway (even when people are just walking). The hotel has absolutely no staff and the environment is very cold which makes the hotel completely impersonal.
Location, cleanliness and tranquility of the rooms.
An unbearable stench that turns the bathroom into a sewer. I booked 3 rooms and in 2 of them the intense smell coming from the pipes made every visit to the bathroom a torture. I don't understand how a hotel can continue to offer their rooms without resolving this issue as other opinions are already talking about it... Recommendation: if you get a room 2 or 3, run!
Very central location. Near the train station. Safe area for the police in the town hall, which is next to the hotel. There were two free bottles of water in the room. Room overlooking the street, very bright and well soundproofed.
I left out the phone number on the check-in machine itself in case of any problems.
Any.
The accommodation is located next to a nightclub, noisy and dangerous at night. The hotel does not have staff to assist you during your stay as everything is remote. no urgency, there is no one and that was not noticed. It is located on a pedestrian street, which was not indicated when booking, otherwise I would not have booked, as I was traveling with large luggage and children. Additionally, since they didn’t explain that it was a pedestrian, they walked around in 40 minutes and, perhaps, they gave us a fine for visiting forbidden places.
The location is great!
The shower was cold and I had a view of the interior hall, unfortunately not of the city.
The lights. The one with cabinets, bedside tables. Mobile charger plug. Wide and neutral space. The warmth of the bedroom.
Unbearable smell of rotten pipes in the bathroom. There was no heating in the bathroom. No light entered the room.
Not aware of breakfast.
Honestly nothing. Everything was very very good.
Hotel location and very comfortable bed
Unbearable unpleasant smell from the bathroom, we had no problems with the second key, despite the fact that we asked for help via WhatsApp.
The accommodation is very well located, the cleanliness theme is perfect. In addition, the staff is very welcoming, the room was really very comfortable. like a bed and very good lighting. The bathroom and its distribution is very good. This is the perfect place to relax for a few days from everything and forget about everything in the world. I recommend it 100%
At least the noise could be heard. but it does not bother at all when people walk along the landing
the location is great, the mattress, pillow and the room in general are new and very comfortable.
I loved that it also has a ritual conditioner! a plus. Check in on your own for more comfort and in the center of Valencia! I repeat of course
The location is excellent. We literally opened the hotel, everything was spotless, very new. This shows that they decorated and chose everything with care. The beds are very comfortable with a large selection of pillows to suit all tastes. The bathroom is also very complete and well equipped with Rituals toiletries and shower which is a pleasure. Even though it is in the very center and in a very lively area, I want to point out the excellent soundproofing of the rooms. We were also very pleased with the incredible attention of the owners, always available and receptive to any suggestion.
We liked everything, but to put it mildly, perhaps the modern ATM access system is a little impersonal for us, but this is a personal opinion. Sometimes access with cards was blocked, but they probably already figured it out. We were the first customers :) !
new
No staff. Automatic reception. that you want to rent a camera in a pre-trial detention center or a storage room in a local precinct. Noisy bathroom due to forced VMC Cool overall design
/
/
cleanliness of the room
sometimes noise in the street in the morning from 3.45 to 6.45
Location and room
Self-registration is inconvenient Access to the object from the wrong address
Location Very clean modern Arrival description via whatsapp
Judging by the description of the arrival, the entrance was poorly visible. it was very noisy at night
I chose this hotel because of the photos as it has no ratings. The owner explained to us that they have been open for a week now. Very large room, super comfy beds and pillows which are very important to me were very comfortable, there were even two types to choose from. (mucilaginous and normal). The room is very clean and everything is thought out to the smallest detail. And the location of the hotel couldn't be better. All very helpful staff, we had an incident with the card reader in the room and we were out of the light all night but they were very knowledgeable about us. The owner even came the next day to apologize.
Checking in through the kiosk is a bit confusing, the booking number does not belong to them.
Excellent location, no noise.
Everything. The location (right behind the town hall), the room, the way of settling in, very attentive hosts, etc. This is a new hotel, but it is taken care of to the smallest detail, and it shows. I will repeat exactly.
To put a "trick" on how difficult it is to park in this area. You must go to the public parking.
The room is very spacious and bright. Very comfortable bed. everything is very clean and new
Muy buena ubicacion
Elevator map sensor
Designer rooms, very nice and comfortable bed, incredible pillows. We almost opened this place, brand new, a few steps from the Town Hall Square. A visit to the city is highly recommended.