Guest reviews about NALU Valencia Boutique Rooms

That it is not too soundproof and a light and noise from the ventilation of the room

Poor soundproofing

somewhat cramped spaces

Very small room, no natural light in rooms with windows facing the inner courtyard. Poor value for money.

The soundproofing in the room was poor, at night you could hear the baby crying loudly. and people entering and leaving other rooms. I wish there was some natural light in the room

the hotel has no staff, instead you are constantly bombarded with messages of "we're not there, but we're still happy to help". Down in the clubhouse, the bass is roaring until 6am on the weekend

Lack of staff at the front desk. Poor painting (lack of baseboards in the bathroom, wall/ceiling joints, or careless treatment of the walls/floor). Lack of breakfast option and no instructions given.

The noise of music from the bar or disco that was coming into the room and was very annoying.

A small fridge in the room would have been helpful to keep the little water bottles they leave you cold. The worst thing about the stay was the outside noise. In the same entrance there is a night club, which is open daily from 1:30 to 7:00. We stayed for four nights and from Monday to Wednesday it didn't bother us too much, but on the last night, which was Thursday, the noise of the people who came to the club all night kept us awake at all. If I had to return to Valencia for the weekend, I would not repeat myself in the same accommodation, because I would hardly be able to rest. For trips from Sunday to Wednesday, this is a good option.

no slippers, dental kits, refrigerator

Noisy in the corridor and in the yard

The automatic check-in system did not work perfectly. Either it doesn't scan well, or it's our fault that we didn't know how to do it right, this is corrected by typing manually. He also did not give us the key the first time, perhaps we did something wrong.

Although reference is made to the agreement with the garage, the garage has exactly the same conditions on its own website - 15 euros per day ... It was also busy. I'm looking for another one. Booking.com's own PP claim is actually incorrect. The ventilation toilet is very noisy.

Self check-in (but good staff availability in case of problems); relatively thin walls

nothing

There was no fridge in the room.

lack of staff….everything on the phone (no problems so far)

The price is a little high

minibar was missing

N / A

that he didn't have a fridge to have fresh water

The automatic entry mechanism is very complicated to have a map to access the structure. Unavailable by phone or when needed.

any

Nothing negative, everything is great!

there was no full length mirror in the room

it's too hard to access this room, it's closed by code and even the staff didn't answer me around 11pm until the next day.

Loudly

lack of staff, reception

in French: surprise on arrival, no reception desk; I would appreciate the presence of a refrigerator (either in the room or in the common area) in Russian: surprised by the automatic check-in without people; I would appreciate access to a refrigerator (in the bedroom or in the common area)

That there is no big mirror in the closet.

You can hear people outside at night as it is the first floor. You can also hear between rooms. Everything is very modern, but poor quality and uncomfortable.. One and no more..

The sadness of the place, the lack of light, the lack of decor, the lack of conviviality, this large hall that is useless and which may be enough to make tea, have a good time at work or relax. Air conditioning difficult to set up, lack of staff

Access was a little regular, through a rather run down entrance which also has the entrance to the nightclub and some other places and you have to go to the patio to access the digital 'kiosk' to get into the hotel. This was the biggest disappointment. Inside the hotel, everything is like in a bunker, it would be great if the light switches were placed earlier in the corridor area, because it was some kind of scary movie between the lack of staff, the bunker regime, long corridors and darkness. The view from the room was on the courtyard and was also quite normal. The air conditioner in the room was quite noisy.

Lots of street noise until late at night and the beds could be a bit more spacious.

If we knew how noisy the room is, we would definitely choose another place. While it is true that it is centrally located next to the town hall, the isolation of the room leaves much to be desired. You can hear all the noise inside at dawn so you can't rest which is what you need when you go to a hotel. From 3 am to 8 am the constant noise of drinking people on the street, screaming, completely changing the rest, which was impossible. It's a pity.

Any.

The orientation of the room to the internal passage with a large flow of people, a lot of noise was heard from my room day and night, which motivates for zero rest. There is also no reception service, because out of the three phone calls I received none of them answered. When I contacted on gmail if they answered me.

The hotel is located on the 1st floor above a night club and the windows were not insulating so you could hear all the street noise at night.

everything was great

Some difficulties at the registration stage when scanning a document, I had to enter data manually, but nothing serious

-

small room and beds

Price for a super luxury hotel and far from it. The rooms are noisy; access or "automatic" registration is impractical; I had trouble finding parking and they didn't answer the various phone calls I made to them for directions. After 45 minutes, they answered that I had already managed to find a parking lot and drove up to the door of the hotel. I wouldn't go back, although there are those who might find it an option. It seems excessively expensive to me, although they make an excuse that it is a "boutique hotel". There is nothing special about it.

Everything was great! You really can't complain. The car is self-explanatory when you arrive and even receive your key (in the form of a card) to the car.

Bed 135. Better a little more

It's a bit of clairaudience... other than that it's great...

When we were going on vacation, there was noise at dawn due to people leaving or returning from the party.

When someone books a "Deluxe Room. Big bed" in the self-proclaimed "Boutique Hotel" which is significantly more expensive than the rooms available in other hotels in the same location (next to Plaza del Ayuntamiento de Valencia), they do it. because they are expecting something special. It is assumed (since it is clearly stated on the page) that this is a pedestrian street that cannot be driven by a car. And also that there is no physical reception and upon arrival you need to do an auto-check. What is not available is that the client (arriving tired from the trip and dragging his luggage) must go through a painstaking self-check-in, which takes a lot of time. And that when you finally get to the alleged "suite for two with a large bed", you will find: - A narrow room, with a regular double bed and a narrow space between the bed and both walls. - One chair for two. - Two bottles of seasonal water and two plastic cups! (also in a hotel that boasts environmental friendliness), except for two (2) pictoline chocolates as a welcome detail. - In the bathroom, a small bar of soap and three bottles (for two) of gel, shampoo and conditioner as hygiene products. - One roll (more than half) of toilet paper, no spares. In fact, we ran out and we had to look for life in order to get more. - No full length mirror, neither in the room nor in any other part of the hotel except in the elevator. - No practical common space. - No car (at least) where to get water or coffee. - No refrigerator, no kettle, nothing (equipment can often be found even in modest hostels). In short, something quite disappointing. When I call the support phone number, I receive in response: - The fact that being in the center of Valencia is paid (when it was not about the price, but about the equipment).

That there is no reception, although this was not a problem. When we arrived, we called on the phone and a very kind person quickly approached us.

Very little space in the room for €220/night

The entrance to the hotel is ugly and the automatic check-in is smart, but to be honest, since the prices are not very low, a person is expected to take care of the paperwork. Inconvenient (even if the staff was helpful and kind) luggage storage in the offices 300m from the hotel.

Water cooker plus coffee/tea would be nice

Very noisy in the room from the street side (never again) lack of information (eg WIFI code?), lack of equipment that one would expect for this range of hotels Impersonal Noisy

We did not know that this is a hotel without staff and we did not like it. We found it expensive but well located. There is no service, despite the fact that they emailed us more than once to give the impression that they know about their customers.

No reception

Inability to have breakfast at the hotel

ANY

I traveled for work. Reduced the luggage, thinking I would find at least hotel amenities. There was only soap and gel. In certain types of categories you wouldn't have to ask for anything, you would have to be in the bathroom, but in this case it wasn't. On the other hand, the modern concept of having no staff at the hotel and having to self-check in when you arrive at the hotel after business hours, the last thing you need to do is to do your self-check-in at the hotel. . This is not a recommended experience.

no reception

I did not like at all that no one accepts you, that everything is through a receiving machine, that you yourself have to manage everything and that there is no one to turn to in case of any doubts. Also, although we were 2 guests and paid for 2 guests, but they only left hygiene products in the room for 1, so you have to play Chinese with your partner to see who is showering, this moment is very very bad.

There is nothing to comment on.

Very, very poor soundproofing of the hotel. We hear the discussion of the neighbors, every passage in the hallway (even when people are just walking). The hotel has absolutely no staff and the environment is very cold which makes the hotel completely impersonal.

An unbearable stench that turns the bathroom into a sewer. I booked 3 rooms and in 2 of them the intense smell coming from the pipes made every visit to the bathroom a torture. I don't understand how a hotel can continue to offer their rooms without resolving this issue as other opinions are already talking about it... Recommendation: if you get a room 2 or 3, run!

I left out the phone number on the check-in machine itself in case of any problems.

The accommodation is located next to a nightclub, noisy and dangerous at night. The hotel does not have staff to assist you during your stay as everything is remote. no urgency, there is no one and that was not noticed. It is located on a pedestrian street, which was not indicated when booking, otherwise I would not have booked, as I was traveling with large luggage and children. Additionally, since they didn’t explain that it was a pedestrian, they walked around in 40 minutes and, perhaps, they gave us a fine for visiting forbidden places.

The shower was cold and I had a view of the interior hall, unfortunately not of the city.

Unbearable smell of rotten pipes in the bathroom. There was no heating in the bathroom. No light entered the room.

Honestly nothing. Everything was very very good.

Unbearable unpleasant smell from the bathroom, we had no problems with the second key, despite the fact that we asked for help via WhatsApp.

At least the noise could be heard. but it does not bother at all when people walk along the landing

We liked everything, but to put it mildly, perhaps the modern ATM access system is a little impersonal for us, but this is a personal opinion. Sometimes access with cards was blocked, but they probably already figured it out. We were the first customers :) !

No staff. Automatic reception. that you want to rent a camera in a pre-trial detention center or a storage room in a local precinct. Noisy bathroom due to forced VMC Cool overall design

/

sometimes noise in the street in the morning from 3.45 to 6.45

Self-registration is inconvenient Access to the object from the wrong address

Judging by the description of the arrival, the entrance was poorly visible. it was very noisy at night

Checking in through the kiosk is a bit confusing, the booking number does not belong to them.

To put a "trick" on how difficult it is to park in this area. You must go to the public parking.

Elevator map sensor