The attention of the staff and the breakfast was excellent. The inn is very quiet and the room was very spacious. We also had dinner one night and the fish is very good. We hired the canoeing activity through the Duraton and it was a very rewarding and spectacular experience.
To put some but the hot water took a long time to arrive and there was no stopper in the bathtub... to take a good bath.
The hotel is charming and is ideal to disconnect and rest. The common areas are beautiful and very cosy. The attention was 10, we enjoyed a lot with our pet and it is close to the Hoces del Duraton to go on an excursion.
The very spacious room, decoration of 10, the kindness of the owners ... the dinner is very homemade and rich.
The town, nothing to see!... yes, perfect location for Las Hoces.
Very welcoming, very friendly staff The dinner in the restaurant was very good and the breakfast was very good too. In general, everything is very good.
To put something, little light in the rooms
The entire hotel is amazing. The giant room and very well decorated with the rural style. The bathtub just great. The super friendly and nice girls. The location is wonderful to disconnect from stress for a few days.
We cannot highlight anything very negative. To say something, we were disappointed that in the photos, you can see some chocolates and a bottle of cava with two glasses that they did not put us in the premium suite (which with the price you pay, we thought that this detail would be included).
the ATTENTION of all the staff
the food and the decoration, super old cabinets with no hangers and VERY LITTLE LIGHT
The room, the landscape, the views, the tranquility of the area.
The bed, the pillow and the breakfast (the latter, a bit average but not so bad)
The breakfast is very complete and abundant.
The pillow in the room would have to be changed to a current rest system, it reminded me of the one I had when I was young, and that was a long time ago.
Perfect stay, we will definitely repeat and recommend both the hotel and the restaurant. The hotel is in a beautiful building, perfectly preserved, large and spacious rooms, ideal temperature. Efficient, friendly and decisive staff. We went with our dog, they gave us a room on the ground floor that made it easy for us to go in and out with him. In addition, they allowed us to eat with him in the restaurant, downstairs, and also have breakfast. The delicious lamb and the very complete breakfast. Perfect location to get to know the area and the Hoces are 5 minutes away by car.
The location and the attention of the staff, very attentive.
The constant music, not all to our liking, both for eating and in the common areas. excessive. Luckily, during the meal, we asked to be walked or removed and they did so.
Fantastic! May cozy the living room with fireplace and rustic decoration near the reception 'the other beautiful room with large fireplace sofas, the small bar - - - The room is great! What a decoration and colors Super Recommended !!
Special foam soap for the bathtub,
The staff were friendly.
Breakfast: little variety and poorly organized - we had to wait because there was no room and when we sat down they didn't change the tablecloth. Very old rooms and very bad pillows. Few extras in the bathroom (soap etc.). There was a loud noise coming from the hallway.
plot next to Goces del Duraton
noise from other guests is transferred to the rooms
Impressive food is more beautiful than in the pictures
Everything is very good
Very low hot water temperature almost cold
I liked from the location and aesthetics of the place to the staff and tranquility.
Insulation of room doors. You could hear other guests as they walked through the installers.
Installation and maintenance by personnel
The mattress is a little harsh
The hotel is very nice, full of antiques and arts and crafts. I didn't like the room we were allocated and was offered by others and the one I chose was stunningly beautiful. The staff is very friendly and breakfast has a bit of everything: buns, toast, jams, cheese, jerky, etc. Also, we take our dog with no problem!
In general, we liked everything and we are not easy to please!
Lovely staff, great location and value for money.
Pillow :) very weak!
The staff were excellent and the treatment incredible. The area where the hotel was located was very close to all the activities of the company. The food in the restaurant was amazing, great value.
The breakfast could have been more varied.
Full breakfast. Spacious, comfortable, quiet room. Very friendly staff.
The room would deserve air conditioning
The placement itself is very discreet
A little weak breakfast. there was little variety
Beautiful site like a hundred
There was noise during the night that seemed to come from some motorhomes parked nearby.
The breakfast is varied, plentiful and of good quality. Very helpful staff, they recommended a few things to us and everything went 10. Very clean room with decoration that takes us to another era. They suggested a canoe route for us, we were waiting for it, I can say that we liked it, monitor Juan "Pivet" makes you fascinated with nature and environmental history with his explanations, an unforgettable experience and repeat, thanks for everything! We will return
maybe a little hot in the rooms
Location and nice staff. The decoration of the hotel is very detailed, rustic and curious. Very close to Hoces del Río Duratón.
Catastrophic cleanliness: the minibar was dirty inside (and didn't work) and even though we told the staff about it, they didn't clean it or fix it. There were remnants of short black hair on the bed (disgusting), as if the sheets had not been changed. There was no air conditioning, it was impossible to sleep with the window open, as there were no mosquito nets, there were a lot of flies in the room. Actually the flies woke us up because the fan they left us was useless, we were suffocated by the heat and had to open the window. Horror invasion of flies. Dirty tables on the terrace: what was dirty in the morning remained so in the afternoon. They didn't even get past the dull wet rag. No matter how good the hotel was, they can't charge you that money for the minimum i.e. cleanliness or keep it up no matter how good the rooms are. The food in the restaurant was very expensive and left a lot to be desired. In short, when you enter Hostal Pepi, you already know what you can find, but in a 4-star country hotel this is unthinkable.
In the rooms they must put mosquito nets to avoid the thousands of flies that are in it. The cleaning is very poor, used bottles in the fridge, hair on the bed, crumbs between the sheets. In a restaurant, hair is in food.
Early breakfast time
friendliness of staff
there is no air conditioning in the rooms, it was 31 degrees in the room, there was no TV, not a day, they could at least put free water in the fridge for the inconvenience to explain that there are no air conditioners in the rooms so that you can decide whether to go in the summer or not.
Correct, very friendly staff, but we expected something different for the price of the room.
Value for money, and lack of a garden for outdoor seating.
I didn't like anything
They accept animals and we had a room next door with a dog that wouldn't stop barking. Despite what they told them they didn't change our room. In addition, the bed was moving, and I had not had a plastic cover on it for a long time, horror. The pillow was for both of us. Today you don't see it.
Correct, very friendly staff and very clean rooms, but we were expecting something different for the price.
the first room smelled of cigarettes and the lady kindly changed us to another one. but the room was not very bright. It was also a bit chilly and there was no blanket.
Very pleasant staff. Beautiful hotel with lots of charm. The room is very comfortable and we had a great rest, not noisy. We definitely recommend it 100%. There is a lot to do in the area: canoeing, trails, etc. very close to Madrid.
The hotel is beautiful, the rooms are excellent, the treatment is excellent and the food in the restaurant is very good. totally recommended
From the next room you can hear a little more than we would like. It's not a big problem, but you have to take it into account...
staff attitude, location and food
Super friendly staff. I had to leave early due to a fever and we were majisimos with my husband in case he needed anything.
I didn't realize I called to ask for a room with no stairs. It was my fault
Impressive accommodation, it has no shortage of details, it takes you to another era. Will definitely be back...
The building is beautiful and comfortable. Very friendly staff, always ready to help. The location in the city is very good.
The rooms are not soundproof, we heard those in the next room as if they were living with us, every word, every movement (and of course their baby crying and their dog barking). We were going to rest, and this could not be.
I found it very good. The staff were very attentive, always checking to see if we needed anything. highly recommended
We don't have enough hangers in the closets
Everything was set which made the stay almost magical. I loved the music they played every day, the Christmas carols, blues, jazz, etc. that we enjoyed in front of the fire with a lovely gin and tonic. Although the construction is recent, it is made in such a way that it is difficult to distinguish it from the house that already has character. The attention of Txema and Carmen is second to none and the bison and horse visitation is spectacular.
To put but, a little more brand of gin would be nice.
The comfort of the premises and the environment are unsurpassed. This accommodation is for couples who are about to unplug. Absolutely nothing is heard, and the peace it gives is impressive.
the bed was huge and the room very comfortable and warm and of course they accept pets!
which had no windows
Beautiful, comfortable, quiet and cozy hotel, made with very good taste.
Nothing to argue
The rooms are very beautiful and special. Very cozy rooms. Very helpful staff. Complete calm.
Little light in the bathroom (a bit dim for me). The pillows are a little tight.
Very small and uncomfortable double bed, unfriendly room, very rustic and uncomfortable bathroom, very cold in the dining room, very expensive for what it is. Very far from the sickles, it is impossible to walk and the pictures seem to be something else
Very good workmanship, very detailed and rustic decor, spectacular. great place to relax
Maybe a bed. Mattress and pillow
The house has a great very distinctive style. The staff took great care of us!
the friendliness of the staff and its careful decoration.
maybe the price is a little high.
cozy, good cuisine and the best treatment
THE BED IS TERRIBLY BAD... THERE IS NOTHING TO REST... EXCEPT THE OLD MATTRESS WITH SPRINGS. VERY BAD BREAKFAST IS 8 EUR PER PERSON AND EVERYTHING WAS VERY BAD
THE BED IS TERRIBLY BAD... THERE IS NOTHING TO REST... EXCEPT THE OLD MATTRESS WITH SPRINGS. VERY BAD BREAKFAST IS 8 EUR PER PERSON AND EVERYTHING WAS VERY BAD
Treatment of great specialists who visited us.
This orange juice 🍊 was not natural. With the amazing oranges we have in Spain...
The exterior of the hotel is beautiful. Fantastic service, the people who work there are very friendly and efficient. The restaurant is good and very cozy.
The fridge was clearly dirty inside; the bathroom is also not very clean. The rooms are quite brightly colored. The place is very isolated and somewhat sad. Despite this, there was a lot of noise at night.
The jacuzzi worked well although it was a bit cold when not closed. the decoration was curious and had its own charm.
The bed was very uncomfortable, also one leg of the bed was broken, the sheets to cover us looked like sandpaper and didn't warm anything, the decoration of many things was broken, the tv to watch something you had to put your netflix account or whatever it was. If not, you couldn't see anything, the bathroom was badly located, just the door opened onto the bed, and if someone defecates, imagine the smell and the noise. The worst part was that the receptionist was very unfriendly or not at all friendly, she didn't even talk to us, and if she did, she was reluctant. no doubt a very high price to accept such a disappointment, they didn't even have the option to include breakfast in the suite...
Good breakfast and good location. In general, good accommodation and a special charm on the outside, such as various decorations in the rooms.
I have no complaints and I haven't missed anything.
Cosy, unique, charming and every detail is very well taken care of.
Setting and decorations. It's like time travel. Very clean and quiet. Excellent staff.
We loved the house in general, the city and the location next to the Duraton River Park. We also liked that they let us be with our dog and treat her. Breakfast was impressive, it includes croissants, cakes, toast, jams and sausages.
I wish the room was somewhat better soundproofed as we had some pretty obnoxious neighbors the first night who were noisy until 3am and you could hear pretty much everything. Another aspect that could be improved would be the quality of the pillows as they were very flat.
Very attentive and nice staff with all the details. We enjoyed a very good dinner and were very well attended and served. Very nice room with great underfloor heating!
What can I say, I am one of those who prefer double pillows in a double bed, and that they are somewhat higher
Very good breakfast. The dining room is beautifully finished, as is the rest of the building.
Very noisy, impossible to sleep, uncomfortable beds, poor breakfast....
The girl at the front desk is nice. The patio is very beautiful and pleasant to have a drink.
Registration has been delayed until 2:35 pm. We waited 35 minutes. The headlights in the junior suite don't work, you have to turn on the whole room to read in bed. The double bed consists of two separate mattresses (uncomfortable). The minibar in the room is an empty fridge. Poor breakfast for the price. General value for money.
The rooms, furniture, staff, food, the truth is that I have been great
The mattress 🤪
The attention and professionalism of the person who was at the reception, I think the lady is called Iman, always attentive and with a smile. And dinner was very good.
The breakfast could be more complete and varied.
It is very detailed, each room is decorated differently and downstairs is a very cozy living room with a fireplace and a lit fireplace. The reception is very friendly and attentive to our needs. the bread is very rich and very well located to make canoe sickles.
breakfast is a bit expensive - 8 euros per person, the bread is delicious but they don't have good tea. we coincide with city holidays, the concert was until 3am and it was too loud and I gave it no rest.
The best? Construction. A little gem in a city without the slightest bit of interest. Interior Design? Too stuffy and a bit sticky.
Breakfast. There is almost nothing to choose from and low quality.
Attention, environment, hotel aesthetics
When we arrived they gave us a different room than the one I had booked which was a suite and they blamed the poor management of the booking website for this so it was very disappointing. The rooms look incredible in the photos, but they are a bit far from reality.
Room decoration, single
Upon entering, the floor was dirty. One of the glasses was dirty, with traces of toothpaste, despite the fact that it was "sanitized" by the plastic that covered it. The light switch in the sink didn't work and we had to do it all ourselves to turn the light off.
What we enjoyed the most was the canoe tour, caretaker Lukas works hard telling the whole story of Hoces. When we arrived we ate the milk lamb menu, it was delicious!
Well, let's start with the fact that the number was not the same as in the photographs, we got the number n14, it was the last one they had left. On entering we found it very picturesque, different from what you see in other hotels. The switches are old, that doesn't mean they have to be dirty, very dirty... the switch in the bathroom was hanging on the wall, it turned out to be dangerous, especially if you travel with children, as in our case. The shower head was cracked... The slot for the sink was very dirty.... The table lamp was left on the floor by the husband because it didn't have a leg and could fall on the floor. And the bedspread, well full of hair (pets allowed) we realized this detail when we went to bed it was 11:30 pm and we were non-stop all day and very tired so we didn't want to say anything until the next morning we were already leaving . How was the last room they left... well, it wouldn't make much sense to warn them about the hairs on the bed, so we took off the covers and went to bed. Mention the girl at the reception, very friendly. Summary: this is not 4 stars, NOT FAR, overpriced 109e + 20e for extra bed
we didn't try breakfast. The location in the surrounding area is exceptional
There is no way to go up to the second floor, where the rooms are, except for the stairs.
Everything is detailed. This is a beautiful hotel in a charming little town thanks to its people and nature. We will return
I have no complaints
Location and lugat
The beds were very unstable, the slatted frame with four disengaged legs and my son's accessories was a disaster. But clean sheets and bathroom too
Quiet place with a special charm. Very good breakfast and gourmet lamb menu.
The building is really beautiful and the terrace is very beautiful. The decoration and furniture are unique, everything is very clean. The room was very spacious and I really appreciate that they allow dogs. The waiter was very friendly and the breakfast, although not much variety, was of very good quality.
Reception is somewhat chaotic. Our room (junior suite) was almost completely behind, but still quite a lot of people could be heard. A hotel of this price should have air conditioning and better soundproofing.
Building architecture and space
It does not have air conditioning in the room, and the fridge that is inside the room and that should be used to cool the drink (water or cans...) does not work at all.
Rustic decor and the building is very nice. Good attitude towards the staff in general; especially the receptionist in the afternoon.
It does not have air conditioning. We couldn't enjoy our rooms because the temperature didn't drop below 29º during the day or at night, so we couldn't sleep. There is nowhere to put clothes, as there are no shelves, only hangers, and in one of the rooms there are not even drawers. The room needed some maintenance. This does not match a 4 star hotel.
The room was large, bright and unique. Very comfortable bed. The hotel staff are very attentive and friendly and a pleasure to deal with. Quiet place to rest.
The pillow on the bed was very low. Some light bulbs have burned out or are about to burn out. The breakfast, to be a buffet, had little choice.
It does not have air conditioning. We stayed for some hot summer nights and there was a real stove in the room.
decoration and silence
Room decoration, size and capacity
Soundproofing the room.
Deal, they told us that since there weren't many guests in those days, they put us in a superior room. They were very friendly and the place was beautiful.
There was no air conditioner in the room. We miss him because it was hot and if you open the window there were people, we talked quietly and it was unpleasant to sleep. There was also nowhere to leave the suitcase open or open it if it wasn't on the bed.
The charm of the place and the friendliness of the people.
Everywhere you look, there is always something old and beautiful, from a hinge to a polychrome wardrobe. The attention of the staff was exquisite.
It is a nice, rustic, beautiful room and the whole complex has its own charm.
Without accepting constructive criticism, due to the increase in cases of covid in the province of Segovia, when my companion handed over her ID, she realized that the employee who attended her at the reception was without a mask, as she told her, and far from accepting a mistake and accepting constructive criticism, the employee told her that everything was fine because she had already been vaccinated, to which my companion explained that she was not exempt, since she was in a closed space, facing the public and vaccination did not kill the virus or prevent transmission, an extreme that the employee did not understand and then ended up wearing a mask. That when my companion was asked if we wanted to dine there she was told no as she didn't give us enough deposit for what was going on so we stayed the night and the next morning we left with no apologies and no offer of free coffee if a roommate had one. It is a pity that everything ended like this, with such a good view as the establishment.
Dinner in the restaurant: good product and very well cooked.. The hotel is charming and well decorated. Wifi worked great. Good location to see the gorges of the Duraton River.
The breakfast had little variety and very poor coffee.
Expensive restaurant for what they offer. Uncomfortable bed (mattress and pillow). Sometimes the bedside light worked. The shutters didn't close and the curtains didn't close well. The sun peeked through the window early. Very noisy refrigerator.
Little furniture in my room.
The charm of the hotel. Very pretty. Lovely room and very comfortable bed. Very attentive staff always trying to make your stay more enjoyable.
The breakfast is not very varied and refined. This could have been improved.
Everything was great attention. In the city, everyone is very kind people.
The only thing is that the decoration, although ornate, is acceptable.
It has no lift, no air conditioning. The lighting in the room is insufficient, the refrigerator has to be unplugged at night so that you can sleep. During meals, the food/price ratio is adjusted downwards. Breakfast costing 8 euros is not worth it. Cold meat is the same every day and little variety. There is a lot of interest to sell you excursions. When asked about the environment and how to get there, they don't know, they have to look it up on the Internet. I definitely do not recommend this.
How is it designed and where is it located?
Without terrace, bar type
Some faults in cleaning in the dining room at breakfast. A napkin, some remains of food on the floor at the table that touched us. Some details in the bathroom, without measures to hang the towels, little bath gel and shampoo. All this, taking into account that it is a 4-star hotel. In addition, the breakfast was limited in options and of relative quality. They charged us €10 to bring the dog. The price of €91 per night with breakfast seemed excessive to us
The location is very good for visiting Hoses del Duraton and the surrounding area. The room is very clean and spacious. Good WiFi connection
Breakfast is expensive for what it offers. They told us that the breakfast time was from 8:30 to 10:30, one day we went down at 9:15 and it was still not available. The room will require some maintenance.
All perfectly. Gastronomy, lovely, friendly people.
The attention of personnel and the type of construction.
Of course, it is nice here in winter, but in the summer without air conditioning, at times we had problems sleeping.
The beds are very comfortable
The treatment of the staff and the stay are incredible. They never stop being respectful, kind and polite. In addition, you feel comfortable with everything that surrounds you. You have incredible surrounding towns to visit and enjoy. The nature that surrounds you leaves you with your mouth open.
Small and slightly varied breakfast for the price.
There is no maintenance in the rooms
Very good and cozy hotel for country rest
The environment inhabits it
One of the rooms
I cannot say just one thing, we liked everything very much, without a doubt we will repeat for sure!
The spacious room, and the great bed. The bathroom is also spacious. And the underfloor heating works great.
As soon as we arrived, the television did not work, but they fixed it quickly. What they didn't fix so quickly was the hot water in the shower, it didn't work, we discussed it at reception and while we had breakfast they fixed it, but the reality is that it still didn't work... The breakfast was good, although a bit simple.
This is an original and tastefully decorated hotel. Small town surprise
The breakfast seemed a bit poor to me, a buffet with a small amount of food. Although the rooms were clean, the surroundings of the hotel, the reception patios and the patio where the building is being expanded are in a state of disrepair and are not being cleaned. The menu of the restaurant didn't seem very diverse to me for a place that is said to have three forks, it's not at all like it was in the past, I was around 2000
The establishment looks like an old building, decorated with many details.
It is poorly cared for. The quality is below the price. They do not replace the toiletries in the bathrooms. The sink did not drain and after complaining at Reception it continued the same the next day. The room phone did not work. And the wall lights and sockets were half loose. In short, a beautiful building with poor maintenance.
The hotel and the room are very cool and big. Phenomenal and large jacuzzi for two. And the breakfast buffet is very good. The truth is that it was a good choice.
If we need to deliver but we ate at the restaurant, but the price-performance ratio seemed a bit high.
i like underfloor heating
hotel living room
little functionality of the room: it was impossible to hang a towel in the bathroom. there was nowhere to sit in the room, there was nowhere to leave the suitcase, and it was impossible to leave clothes in the closet, there were only hangers. no shelves
The architecture and decoration of the accommodation is very charming. The staff is very friendly and attentive to all your questions and needs. We had a very good dinner at the hotel restaurant. And it is very conveniently located for visiting the Parc de las Joses del Río Duraton.
The style and tranquility of the hotel.
Breakfast is quite weak and little variety.
Very comfortable and spacious double bed, where you really relax. Hearty and very rich breakfast. The staff are very friendly and point out activities you can do. The management upgraded us to a higher quality room due to availability.
Nothing, everything according to plan
As I said, what I did not like was the mistake made when booking the room. I have already mentioned what seemed good to me and I didn't hear any noise or disturb anyone at night.
I booked with booking a superior double room which was a bit more expensive than the offer they had that day and when I arrived at the accommodation it was definitely better as they put me up on the second floor it was almost like in thirdly, and that it had a small porthole that couldn't be done with anything, and it was terribly hot. I have asthma problems and I didn't think I was going to be put in Palomar, so the person in charge of the hotel at the time very kindly told me that they were going to leave us to move to another room on the first floor with a big window and above all I didn't have to climb so many stairs. They did just that and the truth is that all the staff are very friendly, very helpful and ready to help with anything. This is an inn with a somewhat strange original decoration, but with its own “this and that”. The rest is correct and the breakfast although I liked it is a little late as it starts at 9:30 but it is well served and it is also very correct. To highlight bread and croissants fresh from the oven. They charge you 10€ to bring your pet but the truth is they love animals.
Sickles of the Duraton River. charming hotel
Lack of hotel service
Comfortable and clean rooms
Disastrous breakfast. Flies sat on sausages, terrible coffee, terrible serving. It's a pity, without additional costs, something could have been done much better
Nice hotel with very nice female staff. Very clean and the room was cleaned every day. Breakfast was a buffet and if you wanted something special they offered to cook it for you (within their capacity). Very close to the natural park of Osses del Duraton. Too bad the restaurant didn't have a la carte but they did offer a menu and we had lunch and dinner there a few times...we felt like home.
Attention. Cleanliness., Adequacy
Their personal and close relationship, in addition to the fireplace they lit in the common room, was very cozy.
The room had a very old wardrobe that was difficult to open. That closet is for decoration, but you can't use it. you slipped in the shower