Clean and well-kept hotel. It is worth renting a room with a terrace. It can be hot in the morning because the windows face south. Uncrowded beach 30 minutes from the hotel by bus. The restaurant offers good meals, I recommend the Spanish ham and egg soup and baked potatoes with local sauces.
The pool in the hotel is only for cooling down after sunbathing, not for swimming.
Hotel very well located next to the García Sanabria park. Very friendly staff.
Some details of the room require renovation, such as the closet or the shower in the bathroom.
Breakfast is one of the best things about the hotel. Varied, fresh. The cafeteria is also very good, with a menu of the day that is very good value for money. The hotel is in a very central area, next to a nice park. The beds are wide and comfortable.
The staff is very professional and attentive and the rooms are very comfortable.
the small bathroom and no bedside table with drawers.
Location in the heart of the city
Great location, very friendly staff and well equipped. We got an upgrade and a double room with a terrace. In addition, free breakfast, which is highly recommended! The room was very well furnished, rarely had such a comfortable bed and was extremely clean. Great performance for little money!
Not the newest hotel but still very comfortable.
Location, bedding, staff, breakfasts
Cold swimming pool, soundproofing of the rooms
The room and the cleaning, as well as the attention at the reception were great. The breakfast was also very good.
We did not like dinner the first day. As there was no room for more people in the restaurant, they sent us to another and offered us a menu that did not live up to our expectations.
bed very comfortable
the shower, the water comes out since the screen is very small
location, cleanliness, staff ok
old facilities, if you are looking for a bit of luxury, this is not a hotel with those characteristics
There is nothing that stands out especially.. It is a functional hotel that is fine to spend a night without great luxuries.
The hotel itself looked old and in need of updating.
The staff is very friendly and helps you with everything, the breakfast is excellent, the location is very good, it is quite good.
It needs a reform, the windows do not insulate from noise as would be desirable and they should watch a little when it comes to cleaning
nice room with balcony, central location
there was nothing to complain about
Comfortable room and spectacular view (room 703)
Our room was on the top floor and you could hear the elevator motors and it was very hot to be under the roof
The huge size of the bed and how comfortable it was
The closet is very uncomfortable with the sliding doors.
Very nice and friendly staff, I think the girl at the reception was called Ariadna, she takes care of you with a joy that shows that she likes what she does, the truth is that she recommended very good places to have a drink and take a walk
The bed was very comfortable
The shower water was hard to regulate or it would burn or freeze you. In the bathroom there were poorly finished maintenance details that give a bad image for the price of the room.
The room was big enough for the two of us, fridge, wardrobe, safe, desk and a really big bed were available. Breakfast had a wide variety of savory and sweet options, plenty of freshly sliced fruit and most importantly, freshly squeezed orange juice. We cannot understand the noise from the street, as well as the poor soundproofing in the house, which was criticized in other reviews. It was quiet at night and we slept great.
We found it a shame that the pool was only open from 11am to 6pm. Swimming before breakfast was unfortunately not possible.
extensive and good breakfast. Friendly staff, who also arranged taxi well.
the room was very small
location, spacious room
Sink drained little. Attention in regular cafeteria.
the location and the very rich breakfast the big bed
the shower with an open wall that pours water everywhere every time no access to YouTube or Netflix on TV
The location in the center and the views
Connection
It's a bit uncared for
The staff The calm, comfort and view of my room Breakfast Proximity to the park and center
everything very good, although it needs a touch up
Connection
The small and interior room
very good breakfast good bedding
dilapidated shower decoration to redo
the staff, the breakfast and location
nothing
Friendliness of all staff Cleanliness Well located hotel
No parking for the car Daily deactivation of the access card
The correct free buffet breakfast with enough variety. Good location about 12 minutes from the Plaza de España on foot
The rooms are not well soundproofed and as the floors are made of wood you can hear a lot of noise from the adjoining rooms and from the corridor
delicious breakfast with lots of choice
Cleanliness and tranquility
sparse furniture. Small closet and no drawers on nightstands or desk.
The location at the park is great, everything can be reached on foot, very good restaurant for small things, nice roof terrace, unfortunately very limited opening times. Great breakfast buffet...
The bed unfortunately very bad for me. The opening hours of the rooftop and pool terrace from 11 a.m.!!!
The location was very good, near the García Sanabria park, which is a very good area for walking (it's a pity that right during our stay they were renovating the park). As for the space of the room, it was very good, the bed very large and comfortable and in the room there is a flat screen TV that is not bad at all. The bathroom was also good, not particularly big, but for one night it's great. As for cleaning, everything was very clean and they left plenty of towels (in addition to gel and shampoo, which they left for us in the shower). It is probably a stay that I would recommend and repeat.
Location, quality of breakfast, cleanliness
No parking (but we knew it), soundproofing of the rooms.
The room was fine, the staff friendly and attentive, I recommend it, the location was great, very central.
I liked everything, I would return without a doubt 👌
Central. The attention of the staff (reception, bar, cleaning) excellent.
It does not have parking, having to park nearby after going around several times. It still needs a small reform of both rooms (furniture, bathroom, ...) and common areas (elevator for example). If you need something from the mini bar you have to request it at reception. By the way, it's expensive. The mini fridge in the room only had two mini bottles of water. SDI
Everything was perfect. Friendly and attentive reception staff. Very very very generous breakfast.
I spent 2 nights in this hotel. I do not recommend the meal which is average. During the first day and first night, there were college classes who were extremely noisy at the reception, in the corridors, in the room where I had the evening meal and breakfast (we thought we were in the cafeteria). Many tourists were unhappy and let it be known. The second visit to the hotel was great.
The location and restaurants nearby. In the center but a quiet area.
nearby rooms could be heard
Very good location. Excellent breakfast. Very friendly staff.
Picsine schedule too restricted (closes at 7 p.m.).
Website
excellent location next to García Sanabria Park City bus passes in front 10 mins walk to Plaza de España and city center
The attention of the staff (reception, cleaning, restaurant...), the location and the services
We liked the cleanliness, the very varied and rich breakfast buffet, the super friendly staff, the new facilities. The pool looks very good although there was no time to use it
Difficult to park in the area, could be more central
the location and the comfort of the bed was great, a very simple room
the pool is too small and closes early
Connection
Somewhat old installation
The location, despite being in a central location, is quite quiet
which has no parking
location, comfortable bed, good breakfast
bathroom to refresh
Reception assistance
Lighting
The location, the room was fine and the beds were comfortable.
The buffet for dinner, meat and fish were dry and overcooked.
very friendly staff
The bathroom had a bad smell, it was clean but the pipes that came out to the sink and the shower had a very bad smell
Hotel very well located in a quiet area. Spacious room. very comfortable bedding. Very friendly staff. Very rich and varied breakfast buffet. No complaints .
I really liked the breakfast and the cleaning of the rooms that were done by some very nice girls every morning
I did not like that it did not have a gym or a more accessible pool (in the afternoon it did not shine)
THE RECEPTION WAS SUPERB, WITHOUT SURPRISES, FAST AND EFFECTIVE, SPACIOUS AND WELL-LIGHTED ROOMS, THE NEW YEAR'S END DINNER WAS VERY GOOD. THE ATTENTION OF THE STAFF WELL IN GENERAL.
DURING DINNER THE SERVICE WAS NOT THE MOST APPROPRIATE, LITTLE PLANNING AND ORGANIZATION OF DELIVERIES TO THE DIFFERENT GUESTS, AT ONE MOMENT I FELT "INVISIBLE" SINCE THEY DELIVERED TO EVERYONE EXCEPT US. THE HOTEL HAS NO PARKING, IT IS THE WORST.
Location
old details
The room design is simple, there are two bottles of water in the minibar, the lights are easy to turn off, there are many plugs, and there are reading lights, which is very convenient for people who need to work after going out to play.
The sound insulation is a bit poor. I was woken up by the vibrating alarm next door. Because of design problems in the bathroom, the water will flow to the dry area. The tiles in the dry area are smooth and people are prone to fall. The quilt cover is the kind where you can see the quilt core, and you will feel a bit dirty.
Position
any
Located right next to a large park, SPAR right next door. staff very friendly. Room on the 7th floor with a balcony and views of the city, harbor and sea.
location cleanliness friendliness of the reception staff
the bar restaurant staff not friendly and very very slow
Attention both at the reception and in the cafeteria. Everything was very clean. I would recommend this hotel because the value for money is very good.
Good location, facilities, breakfast, everything perfect
The only thing to note would be the low pressure in the shower
central and good barsport
The air conditioning equipment does not work properly.
Have been here several times as the hotel is very well and centrally located. Always been very satisfied with the room, but now got a smaller room on the street side and a bed with an empty mattress.
Mattress bed and location room.
a place
rooms could be a little more modern and bathroom with shower tray to facilitate access
Correct hotel. Good breakfast. Regular buffet coffee. I liked that there was an ATM at the reception. I liked the cafeteria.
Wifi did not work throughout my stay and I reported it to reception and they did not give me a solution
The location, good breakfast, friendly staff. Views.
The somewhat uncomfortable mattress sagged somewhat and the old wardrobe was difficult to open sliding and accordion doors. An important hygiene detail with a pandemic or not, the cleaning of the breakfast tables had to be done with a spray on each table and not with the same cloth at all and the plastic tablecloth is not very hygienic if it is not disinfected each use, another paper option.
comfortable bed, clean, good location, staff at reception Very nice
a bit expensive the price per night
Continental breakfast, very varied.
Very efficient staff and excellent treatment
The water in the shower came out a lot outside the screen
The treatment received by the reception staff and the location.
The facilities, at least the ones I had access to, are very good, but even so, the price of the accommodation is high.
Rich and varied breakfast, good location
Maybe a little expensive for a relatively old hotel
Clean rooms, good beds
nothing
the lunch menu was very good and cheap
they could have more gluten free stuff
The location near the park is perfect. The good attention of the staff always attentive to any need and the cleanliness of the entire hotel very good.
I touched the first floor and the bathrooms on the top floor when using the shower or the toilet were too loud, some night they woke me up. For everything else everything is correct.
personal attention
any
That I was able to check in a little earlier. The cafeteria is very nice and cosy. The hotel staff too.
The pool was not clean at all. And no more electric kettles. I asked for one and they told me that the ones they had were all taken
Large bedroom with view not overlooked. Comfortable bed. Fairly quiet at night despite the busy street. Great breakfast buffet.
Not enough choice in the meals offered in the evening at the hotel restaurant.
Room size, bathroom, bed, hotel facilities. Location. Silence to sleep. kindness of reception
The air conditioning in the room was not working. The elevator is a bit slow. The reception sometimes has a long queue, another person is needed for peak hours
The staff was very attentive and friendly. Both reception, cleaning and dining room. They are the best the hotel has.
The room had "views" of an interior patio, someone has to touch it, although we would have preferred to be able to enjoy the wonderful landscape. Luckily it was spacious and the bed very comfortable.
GOOD CLEAN TREATMENT GOOD LOCATION
THE DINNER BUFFET LITTLE VARIETY
Location, great breakfast, super friendly staff and it was clean.
It shows cañada, needs a small reform.
The location is wonderful. The hotel staff is generally very friendly. We love the cafe/bar terrace and the menu they offer.
The room requires a major overhaul (there were burnt out lamps, not hidden cables, the front door to the room did not fit in the same way - the light slipped at night in some places-). Furniture can be updated (new mattresses, give the room a more modern look). Cleaners should be quieter.
The hotel is located in a very good area (beautiful, lively, in the heart of Santa Cruz de Tenerife, so very easy to get around on foot) and also accessible by public transport. The room was not very big, but we chose the one with a terrace, and it was very pleasant to sit there. There was a bathroom with a shower, a closet, a TV, a desk with a chair, and a decent but not the most comfortable bed I have ever slept on. On the other hand, the housekeeping was good and the breakfast was very rich, it had almost everything and it was a buffet.
Well that's all, after all the price per night depends on the type of hotel, area and season, it's more expensive in high season and in the end it can be a little expensive to have a small room in such a hotel, but the stay was pleasant and great location.
Everything was correct. very clean room and bathroom. The guys at the reception are very friendly. We needed an iron and they brought it to us along with the board. On the second day we were replaced with clean towels and given new bottles of water. Excellent value for money and quality. This is the second time we have stayed at the hotel.
The beds slept wonderfully
Dinner was not very extensive.
the staff was very good
The staff at the hotel were very friendly and helpful. The room was big enough as was the bathroom. We found the beds very comfortable. It was clean. We didn't miss anything at breakfast, it was really good. The hotel is very centrally located, you are quickly in the city center, the bus stop is right in front of the hotel.
The equipment is a little old and some things are a little worn. However, this did not bother us.
I love it. Very comfortable
Cafeteria opening hours, open late if you need to leave early on your trip.
comfortable room very good area
there was hair in the sink. the noise from the street interferes with sleep and the sofas in the reception are a shame
Well organized and good quality breakfast
No parking, noisy room next to housekeeping moving cars early and knocking on the door
KILLING
ANY
the friendliness of the front desk and technical staff
particularly uncomfortable chair, tired spring mattress, aging air conditioner that had to be turned on by the technician who worked quickly and efficiently but warned us not to turn it off for fear of not being able to turn it back on
Very friendly and professional staff and there is a swimming pool. I liked the restaurant
Room
The room and terrace are much bigger than I expected. The comfort and tranquility is very good. The breakfast is varied and good for a 3 star.
Dinner does not give you a menu with ingredients and allergens. Even on the app, you only see breakfast and are told to ask. But not only allergens, which by law should be on the menu, but I, for example, do not like mangoes, and it was in coleslaw ... In a hotel, as in a bar, there must always be a menu, or at least one in accordance with the Law.
friendly staff quiet environment very good breakfast
lack of decoration in rooms (paintings etc) but not very serious for 1 night.
This is the second time I stay at the hotel as due to health issues it is close to the Park Hospital and it makes my life easier. The first time all my expectations were met, but the second time the truth is not. It was important for my rest to sleep on the optimal mattress and go to the hospital the next day for a checkup, but I had a pretty bad time. I understand that I could not be provided with the number I requested in my request as it was busy, but I suggested that it be at least equivalent. This was not the case because the room they gave me had the disadvantages I mentioned.
The mattress is too soft and in requests I have actively and passively reported this due to back problems. The air conditioner didn't work.
Location and cleanliness
The staff took great care of us and were very friendly during our stay. We went with our bikes and they didn't have any problems. We spent the whole day at the pool and it is very quiet. Success. It is well located.
The hotel rooms have some details that make you think it needs a little renovation.
Connection
Well the bathrooms are a bit dated now…..they didn’t have anything on the shower tray or bathtub floor and it was very slippery…..and we took two rooms because we were 2 adults and 2 kids and they didn’t give you another option, and on top of that, they put the rooms very far apart.
Attention, very varied and high quality breakfast, friendliness of the staff, comfort in the room, recommended stay.
I have no disagreement to reflect...
The bed was comfortable
At these prices they should have breakfast included
Very good and varied breakfast very central and staff all the way to excellent cleaners ready to help with everything.
There was a lot of dust in the room under the bed and on the curtains, otherwise everything is fine, perhaps the furniture in the room and on the terrace needs to be changed, it is quite old, but the good outweighed the bad, so we will repeat
Breakfast: very good and varied Location: very good, but there is no parking for customers and you have to spend a lot of time looking for parking. Bed: We asked for a large bed and they put two beds together but they were joined by another thin mattress but overall it was fine.
That it didn't have its own parking lot and that we had a short air-conditioning break at dawn.
Message.
The hotel urgently needs a deep and comprehensive reform. It's not up to Barcelo and it's a shame because the location is out of the ordinary. However, the value for money is right.
well located, clean, well equipped room
Air conditioning, because I was in several hotels and none of them cooled the room like that, the bed is very comfortable with the smell of well-laundered, the room is clean, the girl is friendly on the morning of August 4th. This is a central hotel and almost opposite the Hospiten. I only stayed one day and one night, so everything was very good for my stay. I will definitely repeat and recommend. And nearby there is paid parking 24 hours a day, where you can leave your car. Thanks a lot.
Everything is very good, the staff is very attentive to us.
In the room I saw very simply the space of the bed in relation to the space of the rest.
location and staff
needs some general maintenance (like tending to details like chips or leaky doors) and the walls are very thin
All
The grass in the pool condenses a lot of heat.
The location, the cleanliness that everything is close by, there is shampoo, gel, balm, moisturizer and the pool has sunscreens in case you don't take them, which I think is great!
the restaurant menu does not match the prices, it says the price and then it is 3 euros more for each dish, pool boy, if it's windy and things fall into the water, he can remove them and tell people what is wrong allowed to do there like jumping to the small pool but it doesn't bother, everything else is ok.
beautiful place and very tasty breakfast..
everything was perfect
- the property is located next to a very beautiful park and is close to the center - the staff was extremely kind and ready to help at any time - the breakfast was very good and varied (fresh fruit and fresh oranges every day) - we had an amazing view, towards the mountain from the 5th floor - the bed was extremely comfortable and the linen very clean
- the rooms are quite small and would require a renovation (scratched walls, the closet door seemed quite under-built, etc.)
central location. The surrounding area has everything and I stayed in a room with a terrace with a great view. Big TV with all kinds of movies, which I didn't see even in 4 stars.
That they didn't include breakfast so I only spent one night for 80 euros and the air con didn't work well. You couldn't regulate it and it was very hot, it always came out at the same temperature and the room was facing the sun.
Very friendly staff, very fast procedures and the room was correct.
It was difficult to find parking nearby.
Bed and location.
The pool was closed for maintenance.
Good central hotel in Sanata Cruz.
Very clean, comfortable bed, free Wi-Fi, air conditioning, bathroom in good condition with soap and cream dispenser.
Bed.
Air conditioner noise. The window did not close well and did not isolate the noise.
Location, bed
The room is a bit dark, it is inconvenient to use the computer on the table. Inappropriate lighting.
The comfort of the bed and the variety of fresh food for breakfast. In addition, the staff, both at the reception and in the restaurant, were very friendly.
Noise from cars as the windows are not soundproofed. The bathroom begins to signify a small reform, as it can be seen that a lot of time has passed since the last one.
Well located
Cushions
Connection
the room is very small and the bed too
Only one
Room size
Connection
price and very cold bedrooms
I hesitated to have breakfast but finally I did and it was a success. The breakfast is very complete and with quality products. The location of the hotel is fantastic, I have stayed here several times and although it is difficult to find parking in the area, it is still very well located. The bed is really comfortable and I was even blown away by the rather large plasma TV screen.
Perhaps due to a lack of information, I did not know that the pool and solarium were closed. It's a pity, although it is small, it will come in handy on a hot day like the one with which I arrived.
We asked for a simple phone charger and they only had one old and broken one. They should be aware of this because customers travel and often forget their charger, toothbrush, razor blades. Indispensable, especially if you are on a business trip. This time it was not our case. The reception people are very friendly.
Absolutely functional hotel with everything you need to work.
The site is good but difficult to park, especially with a nearby public car park.
area, it is very difficult to park.
Connection
there is not enough step marking on the stairs, there are dark areas that are hard to see
Very helpful and friendly staff, clean and well-maintained hotel in a good location. The view from the terrace is very attractive. Continental breakfasts varied, a large selection of tasty dishes. I would highly recommend.
New hotel with nice, big and modern rooms. Good location, a pleasant 20 minute walk from the center. Excellent breakfast. There is no parking, but it can be found in the streets opposite. Very nice city and area.
The hotel is in a very good location, very nice staff, the room has a huge and comfortable bed.
The air con was a bit noisy and the fridge in the room didn't cool very well.
Connection
Bed and room layout
Personal hygiene , Stay.
The only thing, perhaps, was that the pool was not available, although I understand that this could be due to security due to the pandemic.
everyone👍🏾👍🏾👍🏾
everything is good for me
ñ
,
Excellent breakfast
Practical renovated rooms, professional dryer.
Shower. The screen is small and the water came out there and through the junction with the wall
Personal
Hard pillows
completely normal
The rooms are very small and the pole in the room is even more impractical. The food was not very good
Bed
Buffet
Great location in the city park - good restaurants in close proximity Nice sun terrace overlooking the hills Great breakfast