Guest reviews about Suite Apartments Arquus

dirty apartment without inventory in the kitchen broken bed mattresses make noise to sleep I am not at all satisfied except for a deposit of 150 euros

The water in the shower is not hot, there are ants around the garbage.

There was no microwave in it, we were placed in another apartment without warning us, the noise and noise atmosphere in the apartment was terrible and there was no basic cleaning.

The apartment is designed for young people.

fatal everything

Old beds if they change better

I was sent to another hotel because I arrived in the evening, what I clarified and as respect and closed in the evening, I was sent to another hotel, everyone is very disappointed

The technician who cleans the pool is very unpleasant borderline aggressive

Either the air conditioner didn't work, or I didn't know how to turn it on, because the testimony really said that you need to press the key, and when I pressed it, the air conditioner didn't work, even with the windows open it didn't make me feel hot the only one the night I stayed

don't install me

I didn’t like anything, I would have to change and update everything, improve cleaning a lot and everything in general.

Didn't like that everything is dirty, broken and on top of that the fatal empty pool would not recommend to anyone I made a claim

The staff that accompanied me at night when we entered the apartment is a shame. Super friendly security!

The page said one thing, but in fact it was different, the TV was not worth it, you did not see the image and it was one of the old ones, the pool was not the one that was seen in the advertisement and I am very unhappy

I had to make an urgent request for another apartment because my bed was infested with bed bugs that were biting my husband and I all night and had acne from that terrible night, the manager apologized and sued/blocked the apartment we were staying in and offered us one more apartment, despite this commercial gesture, we lost a day for cleaning and carrying luggage with 4 children, including an infant, and canceled reservations in parks, restaurant, to get a good night's sleep that night. Also, I wanted to request a refund for losing this great day we had.

Nothing, you can't access, it's a scam

They do not warn that you need to put a deposit of 150 euros.

There was neither air nor a fan in it, it was very hot in the room, you can’t sleep worse in the August heat

They're out of breath, you're dying of heat

We were supposed to check in between 16:00 and 20:00. We arrived at 7:30pm and the reception was closed. We called and they didn't answer

Key handover time upon arrival. 5pm doesn't seem like a reasonable time if the apartment leaves at 10:00am

The beds are not for sleeping .. They have all the sources outside. There were no knives or forks in the kitchen; in the bathroom the curtain was white and looked black and yellow.

No cleaning was done.

There was only one bed, there was no microwave, the TV didn't work or I couldn't turn it on You have to pay a deposit of 100 euros and a tourist tax of 4 euros, it would be good to state this in the description of the apartment.

That there was not even a microwave oven, not a decent sofa bed, it was torn off (hk is leather) and patted (my back is terrible)

Inconvenient bedding, lack of utensils in the kitchen, lack of soundproofing with the sender and internal “one day 6mm at the window. It lets in noise and cold ”, in general, dilapidated furniture.

The hotel has no reception.

Good enough price but very old facilities, saggy bed and poor cleaning. Worst of all, back pain the next day ...

Cleanliness old amenities mattress and pillow and staff

Beds, no microwave and no toilet paper and cleaning rags

In general, everything is very old, without any utensils. The apartment is of a terrible quality, old and there was nothing in it, besides, the TV did not work. Not recommended

I do not know how long this rental has existed, but even for 10 euros I will not return. 1st thing: the condition of the apartment! The cleaning was done correctly, I think the cleaning ladies cannot untie the sheets, which must be 40 years old. The cleaning itself went right, but the state of the bedding was disastrous, none of us could fall asleep, the springs of the mattress are visible to the naked eye, not to mention the touch and even more so on the bed, which even hurts! I didn’t know that such a thing could exist, I wouldn’t even give it up to a dog! The windows are not double glazed, so being in the city center is cool, but hearing people talking as if we were on the first floor is impossible !! We heard screams all night long, not to mention the tenants of the apartment upstairs who kept us awake! So it could not have been related to the apartment, but if it had been equipped with double glazing and better insulation, perhaps we could sleep! I would not recommend this apartment from the 1900s to anyone, I don’t even understand how it is still rented! The entire apart-hotel I lived in had a minimum of toiletries, there was no shower gel, a roll of toilet paper for 5 people, knowing that one got sick and blew her nose ... you could just as well say that “ unacceptably" ! Reservation for 5 people .... thanks for lending us ... 4 towels !!!! Hoping not to return the bed fleas ... Burn this apartment and stop renting it out! Even for 5 € a night nobody deserves it next time, I will look twice before trusting Booking.com!

The mattress was in very poor condition. It sank and you nailed the springs.

The TV is very old and didn't work well .. We wanted to play on a game console and it didn't have HDMI ... The plugs in the head of the bed stopped working when I turned off the lights in the room. Cleaning was not very good. Quite uncomfortable bed .. Quite noisy room

Restless neighbors. They made me pay for a clothesline that broke when I arrived, saying that I broke it.

Lack of microwave. Washing machine and air conditioner coffee makers. The shower is blocked. the kitchen sink is too noisy at night

You can't pick up the key at the apartment and they don't notify you. Terrible bathroom. Bed mattresses have springs

Stove not working, kitchen sink flooding, bathroom drain smell, uncomfortable mattress, dirty sofa bed, no microwave, no blinds

very very old and dirty. We didn't use the kitchen as it was so bad. We also didn't open the sofa bed because it was hard to touch everything. The bathroom smelled terrible. The TV didn't work well... Come on, what a shame for the price we paid...

Terrible attention from staff. There are no fans or air conditioners. The TV didn't work. They made me go for the key 3 times due to lack of information. I will never return. Completely a scam. And my reviews are trending on all sites. Google Booking etc.

- The building is very difficult to access when you don't know the city. Very difficult to park, even very late - putrid smells in the apartment are getting stronger and stronger every hour.... (partially coming from the bathroom, not from the garbage left by our predecessors on the balcony) - bed linen worthy of recycled mattresses from Guantanamo prison (and again ... sorry for the prisoners) - a bunch of rubbish (with a photo if you wish) piled up on the balcony, at least a good twenty bags of all sorts, garbage cans too, bottles, cans, etc. ... - old-fashioned kitchen, the kitchen utensils must have escaped as soon as they could... apart from two mismatched knives too decrepit to escape... - We ended our night all 5 nights in the car (including 3 children) waiting for the agency to open the keys, to return our deposit.

Furniture, beds, room, kitchen, balcony, smell, TV, installation.

Loud noise all night without air conditioning

The apartment is very old, it has no air conditioning, it was very dirty, with a bad smell that was unbearable, the bed was very hard, the sofa furniture was damaged. Very ugly apartment will not return.

The apartments are in one place and the reception is in another... the beds and sofa are very uncomfortable, very hot, no air conditioning or fan, everything is fatal.

We miss the microwave. But I believe it is necessary. On the other hand, I will immediately say that I sent an email about two minor incidents in the apartment, and I did not receive a response. I called on the phone, and imagine that the reception opened a lot of people who did not come to me. I did not attach much importance to this, since these were minor incidents. Thanks, it was a very good experience!

Everything is very old and the keys are given at 17:00, very late, also very dirty. My daughter and I were even bitten by fleas, trouble, I won’t go there again.

There is no air conditioning, the TV remote control does not work, the keys must be looked for elsewhere, a lot of noise can not sleep

In these apartments we will definitely NOT repeat it. It took us almost 2 hours to check in (you have to go to the front desk which is not in this apartment complex), the beds were AWESOME (you could see all the springs and the sofa bed full of cigarette burns). We didn’t notice that they didn’t have an air conditioner ... of the two apartments we rented, one of them didn’t wash the stove in the kitchen. For the price we pay, there are other better options !!!! We hope that criticism will serve to improve conditions.

NO TOWELS, SOAP FOR CLEANING DISHES AND DISHES AND COMPOST FOR WASHING HANDS. THEY CAN REMOVE THESE DETAILS MORE

Everything ...

Unfriendly guardian. No air conditioning forcing you to sleep with windows and doors open and welcoming noise all night.

Equipment In a poorly equipped kitchen, a microwave oven is encouraged, not a sponge and dishwashing detergent sample, no toilet paper.

The beds were very old, all the springs were visible and the pillows were practically sheets. The refrigerator is not frozen well.

Compared to the price, the quality was very disappointing with the water leak very old furniture of the room tiny, fortunately it has a very large terrace, no clitoris, no wifi, no microwave little equipment for sleeping

It took 2 hours for the keys to be delivered as they said the booking we made when booking did not appear, everything and with the booking number. Unpleasant experience ...

It took 45 minutes to collect the keys, there were two queues. To eliminate us, they said that our reservation does not appear. When we sulked because we had a baby, they said that we would look there, and suddenly the reservation went out. The beds are poorly maintained when you shower because you need to wash after

TV did not work and uncomfortable pillows

The mattresses were very hard

Lack of cleanliness

Outside noise, noise isolation, no blinds, terrible bedding

The cleanliness was not great

It was not for 3 people, it was at most for a couple, the sofa bed was very poor. And the furniture was like rubbish, each in its own way.

Cleanliness of washing, animals were throbbing all over the sofa, allergies, it was not easy

I didn't have soap !!! I had to go to get some soap so that I could take a shower after the trip. The TV is broken but not working, very unreliable.

No reception desk no contact person 2 hours before searching for keys no fridge with hot water no parking space nearby no double glazing: cold and noise

No heating !! We were very cold !!! Very uncomfortable mattress (springs felt) No remote control, no TV. We rented an apartment for 6 people and only had 2 cups for breakfast and 4 teaspoons !! Terrible soundproofing neighbors heard us !! Doesn't match the photos on the site at all !! Very old fashioned apartment, not much hot water for 6 people and no water pressure !! 1 roll of toilet paper, again there were 6 of us! Great job !! No kitchen towels, no sponge, no dishwashing liquid - you have to buy it at all !!! Regrettable !!!