Guest reviews about GoCosta Catalonia 6

I really did not like the hospitality, the apartment was not very clean, not forgetting that the apartment lacked a pillow, there was not even Wi-Fi!

I find it disrespectful and a bit racist that just because I was wearing a burkini they would not let me enter the pool (something that a burkini like a swimsuit or bikini is also a bathing suit made of special bathroom fabric). that I feel a little cheated as I paid my money to be told later that I cannot go to the pool because of this. There were 5 of us and they didn't give us pillows at all.

This is a pigsty never to return

The apartment had nothing to do with photographs, the furniture was old and dirty, not to mention the mattresses. On the second night, a pipe broke in the bathroom and the floor was flooded, they did not call me to inform, the concierge entered our absence without permission and wiped it off with towels and what was at hand, cut off our water. Calling the duty officer for a decision, he rudely and did not help us in any way, we spent the night without water with three children and everything was wet. At the same time, I had problems with the deposit, it was not returned to me. Without doubt the worst accommodation I've ever been to. I don't recommend it at all.

I had to wait about two hours for our bags to be returned, then the farm told me that they would give them to me the next day, and I still haven't received anything.

There was no microwave or washing machine in the apartment. I believe they are necessary for a 5 day stay. The air conditioner worked like a fan. It was very hot at night. It was impossible to sleep in such heat. Conclusion we will never repeat a vacation there

THEY OFFERED A POOL AND IT WASN'T OPENED

I didn’t have a TV ... the pool was locked and we were not given it, we had to skip the door and open the porter from the inside.

Unfortunately, we arrived at night, the lock broke, we had to wait for someone. The apartment is in a very old building, old electrical outlet and piping .... I had to wait 45 minutes in line to return the keys to the apartment ...

When we arrived they asked us for a deposit of 100 euros, when the price of the apartment was 96 euros and this was not indicated on the internet or in the special notes on the booking, they treated us badly and the apartment was a mess in general due to the accommodation they had posted photographs. It was dirty and almost everything was destroyed. Nothing to do with the photos, we had to drive at 3am to file a complaint because it's terrible that you couldn't sleep, the beds were destroyed. It was better to sleep on the floor. And also with the children and the exit from the PortAventura amusement park, that you are very tired that you have found this calico, but it really destroys your vacation.

Fake photo of the site 3 beds instead of 5 without a coffee maker and washing machine

They took money from me for no reason

Olya fatal, the apartment is old, the bidet is broken, and the staff does not take good care of you, they pass by when they themselves made a mistake in booking.

To begin with, when I was given the keys to the apartment, they did not give me a chip to have access to the pool ... the lifeguard had to open it for us and we explained this to him and we were able to swim without any problem. Secondly, there was no suitable pizza tray in the oven and there was only a mini tray which was useless and they burned us up .. thirdly: there were no cleaning products, fourth: the beds were quite hard, uncomfortable and small water flowed out of the shower .. and finally the night watchmen were completely alarmed ..

The staff are very borderline and rude, missing 1 or 2 more receptionists. The reception desk was 15 minutes from the apartment (you need to take into account how hot it was, that after a couple of trips I was sweating), in order to pass the check in the tube, I had to go and return 2 times to pick up all the documents, one. Once with the keys I got to the apartment, and they were not the keys, I had to call them 17 times to get an answer. To make matters worse, when they answer me, they say that they cannot come because they have no service personnel, and I had 2 options: either change the keys again (on the way back and forth at 35). degrees) or wait 45 minutes until the girl leaves work and she takes a 15 minute walk to give me the keys, obviously I had to go in person to get the other keys. And if I do not have time to ask to enter the pool, I will be given keys without a chip to enter the pool. And it's better not to tell the story about leaving ...

Old apartment, only had one roll of toilet paper for 5 people, 2 nights. Basic cleaning products were not available. The beds were smaller than advertised.

The front desk is not in the same location as the hotel, it is very rude and the front desk staff is also rude.