Guest reviews about Hostal Palacios Fuencarral

no option for breakfast

Windows without blinds and with thin curtains, Light enters already at 7.00 in the morning. Thin and not comfortable pillows.

The shower was broken, the area if you return after 12 at night is something bad, you have to be careful... if it weren't for that it would be fine. You can hear everything from the room next door, there was no gel or shampoo, which would have been a plus. They left us only 3 small towels and there was no closet to leave things.

the facilities are somewhat old, all the noise from the other rooms is heard, there are guests who did not respect and made a lot of noise and shouted.

In need of complete renovation!!! The walls are paper thin and not soundproof. You can hear the activities of all neighboring rooms. The mattress is good, everything else needs to be replaced.

Not being given two sets of keys and having to organize if we got separated.

The TV remote control had no batteries, they were worn out, I asked for new ones and they gave me another remote, but it was the same; had to change channels manually. It would be very useful to have enough batteries stored in the hostel for the TV remotes.

Quality-price, good

The street, pedestrian, is very busy during the day. At night trucks pass by picking up waste and groups of people also get together and talk out loud. Luckily, the windows are double glazed and close hermetically, isolating noise. I would have liked lamps on the nightstands; the only light there was from the ceiling.

They could do some reform in addition to listening to everything when people talk from another room.

It didn't have a balcony.

the hairdryer did not work, the room was quite small, for one night it is fine

the pillows were not comfortable to sleep on, everything else was excellent, very attentive and polite staff and an excellent location

It lacks repairs in the room, mainly the bathroom, although it fulfills its function, everything is very old. The music from the other rooms was heard.

Broken button for the 2nd floor of the elevator, only a blanket for the bed

Small room like the bathroom in the heart of Madrid at a convenient price if you are not a demanding person

very small room, very old

the room was right next to the reception and in the morning you could hear all the noise

The check-in person (woman) is not very friendly and does not help you at all, she answers wrong

absolutely every conversation that occurred in the lobby was heard, with hairs and signs and the room had the most basic, it is to go to sleep and that's it. There were blankets but the bed had no bedspread, only sheets.

Cold treatment, almost hostile, at the time of reception. They did not inform us of the WI FI and then, being on another floor and without telephone communication, we had to wait to be able to go down and consult, which we did 24 hours later. There was a lot of demand for rooms in those days, and when they saw us, instead of asking us what we wanted and if we were staying there, they told us that there was no availability.

The only thing I don't like is the pillows are very very thin. but everything else excellent. The girl at the reception is a charm, very nice.

The noise, I know it has nothing to do with the management of the hostel... it's a matter of the guests... but I did have very noisy neighbors.

Lack of renovation of furniture and bathroom

The facilities are a bit old, especially the entrance, and with little maintenance.

Street noise, poorly soundproofed.

A bit noisy and the shutter didn't work

that the room was just next to the entrance of the hostel and it was heard every time they rang the bell

Some floor tiles are cracked both in the room and in the bathroom. It is a basic accommodation to spend a few days but it perfectly fulfills its function.

Everything is fine

the shower had no top it had to be holding the shower head that was anchored to the tub. the staff is not friendly they don't even say hello. You can hear the noise of the air conditioning equipment, the water pump in the rooms, everything is heard and loud. the noise woke me up

the towels were not changed during the 5 days of our stay. the air conditioning was malfunctioning.

everything is fine

The air conditioning needs maintenance, it makes noise and loses water apart from being dirty. The fridge barely works. The pillows are the worst thing in the room. I missed soap for the shower.

Quite old but the location makes up for the rest

A bit of noise between rooms but nothing from outside. They could change the shower to a newer and cleaner one.

The furniture (very old and worn).

shower and curtain. it was a very small room for the price

soundproofing between rooms and especially piping (flush, shower, etc.)

A bit of soundproofing

Everything was heard. Talk to other rooms, water in the shower and toilet.

If you want, the linen is changed every day, but they didn’t give us a towel for the washbasin anymore 🤣 of course it was enough to go and ask, but to tell the truth ... I preferred to spend my time wandering beautiful Madrid!

Pillows are awfully thin and soft but great beds

Noises.

Facilities

The pillows are too thin

pillows on the bed

Old look but ok for the night.

No hot water dispenser

Too strict number

Major overhaul required

My room was very noisy, every time we went to the bathroom upstairs the noise woke me up, I could hardly rest and for the price it is too old. Please, I must say that the beds are very comfortable.

The distribution of the bathroom in terms of being able to leave toiletries was not very practical. (Of course, for several nights, in this case for one, you can handle it)

The shower didn't work very well.

For the price we paid, I can't say anything bad.

The room is terrible and dark. White bare walls, cracked tiles

The hostel is quite old.

The night porter doesn't know how to say "good night"

The toilet is too small, and the sound insulation is not very good. I don't like the shower gel very much, it doesn't work well, and the shower head in the room I live in doesn't work well

Very noisy tenants until late at night

bed, the air in the room was hardly cool.

There is no kitchen. No fridge or kettle. The air conditioner has never been cleaned. There is a specific smell from it.

the room is old with very bad pillow and old sink

a little dirty..

Both the building and the furniture look somewhat old and neglected. A bit noisy, both at night and during the day.

Old age of common areas

It was loud to others who stayed there. a little sympathy

the place is very old, seems to be from the 80s, all some of the rooms are not very well equipped like the others, although I got the best one, I could see others, but they don't look very comfortable.

there is nothing that stands out considering the type of service provided is hostel. Everything was very good.

I think they should solve the issue with the air conditioner, with a single remote control for all air conditioners, it’s somehow inconvenient to beg and return the remote control, on the other hand, I didn’t really like the girl’s lack of sympathy, but Mr. and Mrs. are very friendly.

noise and uneducated guests. Drunk people arrived, threw things and shouted. impossible to sleep because they were up until 6am arrival.

any

Wifi didn't work in the room

The bad thing is that the maids start talking and telling stories from their lives outside the door of the rooms and wake people up with their scandal.

Lots of noise but hey, that's what the central location has to offer.

Wifi didn't work. The bed is very uncomfortable, the facilities are somewhat old. There was no mirror in the room.

the bed is not comfortable, some of the staff do not speak English.

The noise of the tank, pulled and then 15-20 until it stopped. Joints are being smoked in the next room. Broken elevator.

Pay attention to this because it is not clear on the internet that the check-in time is from 14:00 to 15:00 and the check-out time is from 11:00 to 11:30.

there was no fridge, everything else was fine

Anyone traveling to the Palacios Fuencarral hostel knows it's something affordable and a get away... Very old facilities, noise from neighbors and comfort and cleanliness unremarkable...

We ordered a taxi at 04:30 but the staff had already requested it at 04:00. In a cosmopolitan city like Madrid, you would expect hoteliers to speak at least a word of English. I'm sorry, I'm sorry

Sleep pillow could be improved!

some detail was missing in the bathroom, the nightstand was old

It's a very noisy street. The building is very old, although it has been modernized inside. The room is small and you can hear noise from the street and from neighboring rooms. It has air conditioning, a full bench, a mini bar, but I missed it, I didn't have a closet.. .The mattress is good. In a word, a hostel that has everything, but the room is a bit cramped.

They could organize the objects a little better

Poor sound insulation of the walls, you can hear everything that happens in the next room and in the corridor. Very noisy customers even at 2 am. It's a little hard to sleep...

The accommodation is old and could be restored.

Nothing

A bath, not a shabby bar of soap and a creaky floor

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The TV didn't work properly. Bed blanket.

Very thin walls and you could hear other customers.

small bathroom

Noise from other rooms, noise in the hallway, musical noise from the shop across the street.

it was quite dated, a lot of noise from the street and the walls are so thin that even in the middle of the night I was woken up by the next room. At 4 am I had to ask the receptionist to shut up.

It was dirty. There were tissues behind the fridge and hair in the bathroom. The duvet didn't fit the bed.

amenities, comfort

The only bad thing I saw was that the walls were paper, we had a room on the first floor and you could hear it every time the bell rang and everything

The only thing I can say about the room is that the floor was very cold. Everything else is perfect.

I regret that it is very noisy outside all night at the weekend: talking, shouting, delivery, cleaning... (stay from Friday to Sunday). Also, I was disturbed by my roommates arguing all night in very loud voices.

There was no soundproofing between rooms. There was a chip in the bathroom.

I suggest that every room in the Hostel should have a water kettle and at least 2 glasses or cups and cutlery. Just enough.

It's somewhat old and there are a lot of noises.

I would like shampoo/soap in the bathroom to make it more welcoming.

Bed

The walls are very thin and you can hear other rooms. There is no soap in the shower

Poor soundproofing of the walls and loud sex by the guests from the next room during the quiet hours.

The room was located almost at the entrance of the Hostal and close to the reception, which caused some almost constant noise.

Nocturnal noise inside the hostal

The first night they kept ringing the bell and I asked him to give me the quietest room to relax in, and since he gave me the one next to the front door, I could hardly sleep because it was right at the door.

Needless to say, in a room with two beds there was only one blanket, the TV remote did not work and broken tiles. And it's true that, being like a huge divided apartment, you hear everything. But nothing serious considering the price

what I didn't like was that on such a busy street, when you're trying to sleep, you hear a little bit of street noise even if you have your windows closed

Thin walls, if you have loud neighbors you will hear their conversation.

The bathroom could be upgraded with some storage space and a shower instead of a bathtub. The shutters were also quite old and not of very good quality. Also, it would be really nice to put a real blanket on the bed! (not just a blanket)

Lots of noise, uncomfortable in places.

Too loud

lack of furniture, at least one closet

The fact that the street is pedestrian is very noisy.

the slaughter of everything, dirt, but most importantly, hellish noise and audibility

The issue of breakfast, it was supposed to be at 7, then at 7.30, later at 8. We didn't wait and left early