Connection
The mattress on the bed is pathetic, the sofa bed broken, the chain in the bathroom did not work and the hairdryer did not work.
perfect location. Clean, quiet apartment. I would repeat.
everything was clean. good price. good ubication.
The pillows. the information on the check instructions in booking is not correct and we were wandering around.
It was well equipped utensils, appliances, ice, soap and the cleaning was correct.
Some installation needs to be improved, closing windows, radiators....
location
an apartment for 5 people and things are missing…. teaspoons ... knife that will cut well ... plates ... a broom or a mop to be able to pick up the spillage left in the kitchen
The location and size of the room
I had several things broken... fixing them shouldn't take more than 10' but it looks like they've been like this for a while...
your situation
The localization. very central
Area with very old buildings. On Saturday night a lot of noise from the neighbors.
cleaning and bathroom
the entrance very dark
Very well run establishment with friendly and helpful staff. Our apartment was, as expected, very well located, well equipped, clean and functional. We had a great family vacation here and look forward to coming back.
Only small downside: the wifi a little weak which did not pass in the rooms.
First of all, the location
Small and it was not an apartment as they told me it was a room. And when we left at dawn the elevator was not working.
The works that are next to the reception
The location The tranquility
The walls lack some paint. Repair the bathroom screen.
The location is good near Gran Via, it has air conditioning
It smelled a lot like chlorine and there was garbage from the previous guests
apartment consistent with photos, great location
coffee maker did not work on the plates, nothing to hang towels or clothes in the bathroom. Very noisy street at night
Excellent location near services Well equipped very quiet
Windows that didn't close properly lacks a little maintenance in general.
The location, in the heart of Madrid, very close to Puerta del Sol or Plaza Mayor. Perfect for visiting the entire center without depending on any type of transport The quality/price ratio was very good since the prices in the area were higher, and the apartment was fully equipped with everything you need for your stay.
The cleaning was not as good as expected, without being dirty but it needed a deeper cleaning since some area was not very there.
Nothing
The location is great.
Uncomfortable furniture. The living room also needed an armchair.
Excellent location, very central. We spent a week and enjoyed the location. Ideal for a short stay. Quiet apartment, no noise. Very clean.
Slightly missing kitchen utensils and crockery (only one glass for two) We used cups for drinking.
The location is central and with good transport links, it is well equipped for cooking in the apartment and it is nice to spend a few days here in comfort.
There were some other neglected things like no lights or sheets for the sofa bed, however for the price it is quite good. The sofa bed makes a lot of noise and is a bit uncomfortable.
Very cozy and comfortable apartment, great shower, very comfortable beds. The apartment is very well located, a few blocks from tourist spots and the subway, a supermarket two blocks away, several restaurants in the vicinity.
Cleaning is not so deep, when moving chairs or tables, there may be debris under them. Kettle for breakfast, sets and cups were missing. Garbage must be disposed of before leaving the apartment, and garbage cans on the street are cleaned at night, so you can not leave garbage on the street.
very good location
few dishes, no blanket.
Comfortable apartment within walking distance of the Plaza Mayor and Puerta del Sol and a few steps from the Tirso de Molina metro station.
The apartment, although clean, needs renovation. Parking next to the apartment, although it has an agreement with the structure, and is also objectively expensive, it requires leaving the car keys.
What I liked the most: - Check-in: the person who accompanied me was very friendly, he even offered us water as soon as we arrived. He also showed us on a laminated sheet of paper an explanation of how to get to the portal - the room correctly. - Location: I think this is the best of all because we are right in the center, we were a stone's throw from Sol, Gran Via.... Also a highlight is that at the end of the street, in the square, there was a metro station "Tirso de Molina" so if we arrived tired we didn't want to walk, just by subway we were home in no time. This is greatly appreciated. Also a wide variety of food establishments: Lidl, restaurants... - The apartment: it's quite big, decorated with lots of cool paintings. We were only there to sleep so we didn't use the microwave, hardly anything... The beds were ok, I slept well, but the pillows were really thin. Of course, the sofa with cushions is wonderful. - Check out: The person who accompanied us to hand over the keys is also very nice. Stored our bags with no problems. The truth is that the man is great.
- Access to the apartment: I think it's a little "difficult": gate, then a small door, now go up the stairs, now open the door, and then the door of your apartment. But that's the least. - I think what I liked the least, I don't know if it was my feeling, but the floor felt slippery all over the house, I don't know if it was because they waxed it or what, but it was quite uncomfortable. I didn't like anything. - Free toiletries, at least I did not see them, I read that there would be a gel - shampoo, but there was nothing. Also the shower handle was broken and didn't hold very well. - Wi-Fi coverage is pretty lousy, yes.
Surcharge was paid due to our arrival after 23:00. A deposit was required on arrival which was only returned after 2 weeks.
Your location
The air conditioner did not work, it is not suitable for people with disabilities, not enough utensils. kitchen
The location is very good. Very friendly staff
Numerous faults, wobbly microwave, washing machine not working, shower column unable to fix shower head, limited utensils, entry and vestibule doors that won't close... Pleasant stay despite everything, but improvements need to be made to provide more comfortable and pleasant stay...
central location
defunct air conditioner
comfort and location
there were no dishes to wash dishes, only soap
Well located
Bad smell in the bathroom, very bad smell. Staircase to enter the room. Two in the portal. Two to get to the elevator and it will stop you at the mezzanine, so another dozen stairs to get to the floor of the rooms. Room and beds are good. Small bathroom with unbearable smell. windows to the outside, but no shutters or blinds to prevent morning light from entering. Simple composition with thick curtains. Price-quality is acceptable. If the bathroom stops smelling like that, I don't mind coming back.
- Upon check-in at the goodness of Aitora - Location in central Madrid - Spacious rooms
- When leaving, no one asked if there was anything to improve - The shower support was broken, I had to take a shower holding the shower head with one hand (and the view is such that it was like that for a long time) - The apartment is internal, so there is little natural light in it - Wi -Fi only worked at the entrance (kitchen) - Air conditioner in bedroom was leaking in front of bed - Air conditioner in living room was noisy like a drill
They don't have these services.
Everything was correct, as we agreed.
Great location and staff! and it was super clean I asked for an iron they left me in the room. Before I arrive It was a detail! I love it!!! looking forward to staying again!! I hope soon!! thanks for all
I had problems with the lock in my room but it fixes itself.
Connection
There was no soap in the bathroom, no coffee maker. You can usually find some items such as coffee, water, even washing machine soap and other things, but there was barely soap and dishwashing sponge.
location is great!
hygiene and lack of cooking utensils.
Location in front of the center
The towels and sheets were very old. The doors were very worn and dirty. The presence of large, black kitchen bugs.
it was dirty in the bathroom there was hair everywhere (horror) and there was no hook where to hang a towel. It was not very pleasant and smelled strongly of washing powder (the powder was stored right outside the door to the room), the bed was right next to the door and therefore it was hard to breathe, the sofa in the sleeping room was not very comfortable and not even. The closet is very old and falling apart. The tiles on the floor are broken and old. Internet caught well only at the entrance to the room.
I liked that the room had air conditioning and how quiet and peaceful..
Only as an improvement... There was no light in the bathroom... there was only an empty space with no light bulb or anything
Noise of the air conditioner and its low power
Location at the top
No wifi in rooms
The situation and cleanliness are really good. The service at the front desk is also very good.
Overall, the stay was very good and we highly recommend it, but there is always room for improvement: The sofa bed is not very comfortable, certainly not for very long stays or for two people, in my case only one person used it for a couple of nights. The air conditioner is somewhat noisy. I think that even in the property it would be more profitable to install new ones. It was cold, yes :)
Good location and very friendly service.
check in at another address
location is super bna, cleaning is very good,
that I didn’t have blankets even in summer because of the air conditioner it’s cold
Location cleaning
the only thing i can say is that there was a traveler who used the washing machine at dawn, i think it should be turned off at night or its use is prohibited. Everything else is perfect.
We liked the location, very central, which allowed us to shine in Madrid. The apartment was clean and functional.
The best place. Spacious and comfortable sofa bed
In general, everything is fine, old, but repaired.
comfortable
The smell at the entrance is very nasty, there are no kitchen utensils.
Location and price l
.. Equipment of the apartment, without accessories, utensils .... forgetting the blanket and pillow ... only 1 towel per person
The apartment is very well located. Close to all amenities. Very friendly front desk staff.
Too bad it was very noisy last night. With people talking in the corridor and slamming doors until midnight. Then it started again from 4 to 5 in the morning. We were supposed to have a living room, which didn't exist, and also a washing machine, which also didn't. So less benefits than expected.
clean spacious and comfortable
that they ask for 100 euros as a deposit and deliver it in 5 days, they have to deliver it immediately after your stay as many take this apartment because they come from abroad and need money for the trip
The apartment is very well located, very spacious and quiet Parking (paid) next to the apartment Nearest metro station
The apartment is a little dated and a little limited in terms of equipment (lights in the windows, no coffee maker, no colander).
The reception of the staff and their explanations, the location of the apartment. Convenient for a short stay in Madrid, close to everything without the crowds.
The only negative is the soundproofing, you can hear everything that happens in other apartments. Luckily we were only disturbed for one night!
The location and attention of Romina, the girls at the reception.
Extra air freshener in the hallway. The automatic dispenser shoots a lot until it overflows and fills a small corridor. What irritates the respiratory tract
The best thing about the apartment is the location, right next to the Tirso de Molina metro station. The staff are very friendly and offer to store bags if needed. The beds are very comfortable. It's exactly like the photos, which I really appreciate.
The most terrible thing is undoubtedly the noise, you can hear absolutely EVERYTHING, if you are going with the intention of relaxing, I do not recommend it. It wasn't exactly clean and there were a few dusty spots. The air freshener in the hallway and apartment is extremely powerful and can become overwhelming.
KILLING
KINDS
The location is very good.
Elevator located on the 1st floor.
Very good location, it was clean and very comfortable. It had various amenities such as washing machine, kettle, refrigerator.
It was a bit difficult to get the keys and check in, we had to move to several places with our bags. The washing machine was a bit difficult to use (no instructions)
Everything was good.
Nothing special.
The comfort of the bed.
Very confusing and inconvenient to have parking on one street, reception on another and apartment on another. I was looking for a hotel room for a couple and two kids and thought that was what I was hiring, however when we arrived we found out we were given an apartment on the other street. It's not very far from the reception, but when you arrive, tired from the trip, overwhelmed by the traffic of Madrid (or rather Central Madrid), with children, suitcases, not knowing the area, etc. the last thing you want to do is go look the parking lot, then the hotel reception, and then your apartment, adding that the elevator doesn't go to the floor of the apartment, so you have to carry your bags by hand. The price is for a hotel room, not for an apartment. I also didn't like that we had to leave a deposit.
It is decorated very nicely and the location is very central.
To be in the fact that this is an apartment, we miss the small details. Drainer. Rag for the kitchen. Towel hanger. If you cook on the stove, there is no smoke extraction. And it already tasted like a pillow too thick.
The location is perfect, everything is nearby, the facade is very stately. The beds are very comfortable and there is plenty of space.
The truth is that if it wasn't for the strong smell of sewage in the bathroom and the absence of a mirror outside the bathroom somewhere, so if there are 5 people, some of them might gather outside... otherwise everything is fine , Really!
Location
lacked a bit of service
Location and decoration of the apartment. Comfortable and very complete in terms of utensils.
It seems excessive to me to pay 30 euros to arrive twenty minutes after 22:00 to collect the key, drive from Seville for five and a half hours non-stop and on a very rainy day, bearing in mind that we could use the apartment from 14 :00 and not being able to arrive earlier for work reasons, so no apartment expenses were incurred (neither electricity nor water). I think that in this case he could be more flexible or pay less for the delay.
position
the smell that was in the hallway to get to the structure
Great location. Adequate housekeeping, there were towels, gel soap and linens for the sofa beds. Equipped kitchen. Good value for money.
Internet was not working. We notified the next day but they didn't decide. We would like to have certain details such as napkins, kitchen paper or rags, oil, salt, considering this for a weekend or a few days.
Location is good but you have to be careful at night
The reception where we collect the keys is 3 blocks away and we had to climb a whole flight of stairs to get to the apartment. The room we booked had a very thin double mattress, we asked to change it and luckily there was a spare room so we were changed.
Very good location. Good size apartment, with a balcony to the street
Worst bathroom, very small, not very comfortable
Quite central location and very close to Porta del Sol about 1 km. Clean and big apartment. Comfortable beds, reception 200 n from the apartment
The apartments are part of a larger condominium.
The living room and bedroom were my favorite. The interior of the apartment was organized and designed. There was no thorough cleaning because of the dust.
Terrible smell in the bathroom (the smell of plumbing, musty), the heater did not work well and the kitchen is not the same as in the photo. They don't have a fully equipped kitchen. I missed the dust in the apartment.
The best place
Small kitchen utensils
Location
The condition of the apartment where the apartment is located and a little cleanliness. photos are not true
Great location and spotless.
Strong smell of air freshener in the corridors. Window to the courtyard. ..so very dark but quiet. Very noisy area one night.
Good location, spacious and modern. The bed was very comfortable and everything was very clean.
We were missing bedside tables. The apartment has some shortcomings, including a shower (from which water comes out of the joints) and a toilet that is not properly fixed and moves around.
Ideally located, excellent staff attention. The accommodation is very comfortable.
There were no such simple things as kitchen towels.
- Attention - Location
- bathroom and kitchen
The location is perfect for getting around the city center and the metro was a 2 minute walk.
For arriving 10 minutes later than 22:00, we were charged a surcharge of 30 euros. It should be proportional, being 10 minutes late is not the same as arriving an hour and a half. On top of that, there was no toilet paper and we had to go buy it at the convenience store.
We liked the location, everything was close.
We did not like the building in which the apartment was located. The stairs are old and with poor presence.
The location, the friendliness of the staff, it's convenient for a group or family.
The only thing is that the door was freshly painted, and although this was noticed when putting the key in, one was also stained (nothing serious)
Connection
everything was great
Very good location to walk everywhere and with metro if you don't want to walk The apartment is very comfortable
When taking a shower, you need to be careful, the tray slides, the water does not drain well.
Location, comfortable and decoration.
More towels because we had 4 towels for 3 people for 5 nights.
position
the pillows were bad, the air conditioner didn't work, Romina was poor
The location allowed us to enjoy and discover many places on foot.
We had an item forgotten in the apartment, and after contacting us we had no response.
Connection
Very old building and stairs
It was modern and centrally decorated.
cleaning and maintenance. very noisy neighbors and we couldn't have a good rest, the walls are very thin.
The location of the apartment is great and overall everything was pretty good. Good value for money Best of all its location in the center of Madrid.
There are no hangers where you can leave towels for example, or the clothes you wear, especially in winter when we all wear jackets and warm clothes.
Central, comfortable and quiet