Guest reviews about Oca Palacio De La Llorea Hotel & Spa

The pillows are very soft, as is the bed.

the gym, very hot in the room at night

The toaster is a bit slow and the bed had a slight incline.

The pillows were very soft and the water in the spa was quite hot.

I only had one chair in the room. It was triple. Guests need to sit down. The bathroom needs updating. Today the Nordic filling is used more than the blanket. It is more hygienic.

the spa had many jets that did not work.

Mobile is a must.

They had no duvets, just blankets. In the spa there were buttons that did not work and some covered area, also nobody explains or monitors the area. In some areas there is a lack of maintenance. The location is good if you are looking for tranquility, if not too far from everything. You need a car for everything.

Everything is fine

The bed was very uncomfortable and the shower ran water everywhere....

bed size- spa capacity

In our room there was a very small and high window, you had to climb on a bench to see anything. In addition, a part of the ceiling fell diagonally, if you were not careful you would hit yourself (my husband hit himself a couple of times).

I would have liked to have the cafeteria service before 11 to have a coffee. There was only a buffet breakfast option for €12/person and I usually only have coffee and toast at most.

Well, a small detail is that the beds were supported on wheels, and they did not have or we did not know how to brake them; we got scared.

Double bed at 1:35, due to an error in the reservation, it came out as an individual, and they did not give me a solution, so, two days, two very large people in a small bed, also a man at the reception insisting that it was a double bed, something that the girls in the morning confirmed that it was individual, otherwise, it would have been a very pleasant experience, but I was disappointed by the uncomfortableness of the bed

attic room

The wear of some elements of the furniture and breakfast could be improved

We arrived at 5pm and they couldn't offer us anything to eat.

the sink was clogged

I didn't like the skylight, there was no view from it, nothing could be seen, it was a shame considering the golf course was so green and looked after so well.

That there is no shelf for gel bottles in the shower.

access to the spa was extra

That 4 stars doesn't quite match what it is. Although the hotel is very beautiful and located on a golf course, the standard is not that high, the faucet joints are a bit leaky, the cornice is a bit loose, although nothing happened because it didn't fall, it was missing a comb or hair brush, etc.. Despite everything, I think it's good overall for what we were there.

Sheets somewhat worn

The terrible bed, the terrible pillows, the small room, although fortunately it was not the attic. The cafeteria was open late. The scarce parking for all the cars that there were. Maybe it was a 4 * one day, but not today

The room had a sloping ceiling with views of the sky, that is, no view, which being where it is, if they don't say anything on their website, you don't expect it and it's a shame. The mattress was almost non-existent, very thin and not very compact and the bed had a ledge all around that every time you lay down you hit your shin. Also, the room has a nightlight that excessively illuminates the room all night. Since they had sloping ceilings with a velux window, that is, towards the sky, when they made our room they left it open and, as is normal in Asturias, it rained and when we arrived at night everything was full of water. In short, paying more than 150 euros a night, a real disaster.

The issue of using the Spa is very tough. They charge you separately and you have to pre-set the usage time to 2 hours! And if I want in half an hour in the morning or later? Why should I correct in advance? They could give you a bracelet, etc. Same with breakfast, This is the only hotel out of the 7 I've been that I needed to notify in advance what time we had breakfast, half an hour apart. As if they were military.

little things... in the bathroom there was no shelf in the shower to leave the gel and the sink was clogged

The room we booked seemed larger in the photos. We were given one that had a sloping ceiling and a window at the height of the highest part, which prevented us from looking out of it, we could hardly open and close it. The joints in the bathroom were somewhat old and had a dirty feel due to the brown color. The Spa had the same thing happen, at some points it looked brown on the white tile or mesh.

The spa was not included in the price of the room.

The room was small, soft mattress, hanging curtain, very low pillows. The bathroom with few towels and amenities. There was also a fixo stuck to the bathroom door.

We coincided with a wedding where the guests didn't know how to respect other people going there for vacation, so judging the tranquility of the room, it must be admitted that this is not related to the accommodation itself and its positioning in the hotel. but to bad and punctual personal experience. Although the soundproofing and separation of gaps, such as the stairs and the first floor of the bar area, could be improved so that these things are slightly less reflected. If you are not going to play the golf course and want to enjoy the beaches or the city of Gijon, you have to use your car and pay for parking wherever you go in Gijon as the parking is very poor and there are no public areas. parking.

Inadequate room for a 4 star, I have been in 3 stars with a better image and presence. Old furniture with wear marks, low quality flooring, bathroom screen with rust. Neglected facade. Plant pots in the chapel with neglected dry plants. Rusty spa railings.

That the breakfast coffee maker didn't work

Although it is true, all the facilities did not work in the spa

I do not understand how it has 4 stars, although the reception area, restaurant was very good, the rooms were not up to scratch at all. Old and chipped furniture, 1.35 bed with an old and uncomfortable mattress, pillows with almost no padding, old bathroom,... In general, it needs reform and updating. We decided on this spa hotel because we were at the Oca de Allariz and nothing to see... it was very disappointing to stay in that room and for that price much more.

that it is impossible to travel on the roads of the golf course. sticky curtains. equipment is somewhat outdated.

the initial room was small, dark with barely a skylight. We had to insist to change. The Spa only works until 8:00 p.m. There are few parking spaces at the hotel

The bathroom is very uncomfortable. The shower, adapted to the bath, did not have a soap dish, a screen and an offset handle. Small countertop under the sink The junction of the floor and the screen looked dirty, had to ask to be fixed

the shower very old and deteriorated the door of the room was bad and the latch did not work

room with a window more than 1.5 meter, no view to the outside, impossible to sleep with the window open because the noise of the compressors lights up every twenty minutes

Board roof. Always careful not to hit me in the head. Floor door stop for shower outlet

any

Single beds, Little light in the bathroom

the very small rooms, for a tall person those with sloping ceilings are a nightmare

room with skylight

There was some planning missing, but like I said, the human team figured it out.

The bed was horrible and we couldn't sleep a wink for the two days we stayed. The worst I've ever seen in a hotel. The spa a bit neglected, rusty. Old room furniture. In general, it seemed to me that nothing in the hotel is 4-star. I expected something else.

Breakfast not up to 4 stars. Very limited bedding: mattress for review.

little parking space, attic and that breakfast was not included in this high price.

parking lot

small current

Services are a bit neglected. Breakfast is expensive for what it offers. High price.

Some installations show the passing of the years, although they are still correct.

Difficult access

At 8 am already mowed the grass on the golf course, it's annoying.

The room had a bad view.

Bed. It has several protrusions on both sides of the foot, so if you're not careful you'll end up tripping and hurting yourself, at least in our case, Hab. 109.

Bed and pillows. The mattress was very soft. And the pillows are too soft for our taste.

that there is no outdoor floor!

The room is too small for 4 stars, I was expecting something more.

Nothing

Spa, I was expecting more water contrasts, If they had an outdoor pool it would be much better.

The small room also had a furniture problem. The base of the mattress was 30 cm larger and that is not comfortable when getting up. It is not understood in a hotel of its category. The staff was not particularly friendly.

BATH SHOWER. THE ARTICHOKE WAS FREE AND I DIDN'T SHAKE THE PLEASURE. IT WOULD BE GOOD IF THEY HAD A SHELF TO LEAVE SOAP AND SHAMPOO WHILE YOU HAVE A SHOWER

Exterior parking facilities

the schedule of the spa, very tight to checkout

We asked for a double bed and were not notified that it was not available.

canteen opening hours

We don't like memory foam beds and our room even had a memory foam mattress topper. We had to remove it. But this is a very personal matter, so we don't penalize our score.

No surveillance.

Any

any

For our price ok, but for 4 stars we would have expected more. Hotel is not in good shape. Mattresses completely worn out and smaller than the shaky frame. The faucet is running, plates in front of the entrance area are loose, ... No possibility to eat before 8:30 p.m., without a car is not possible!

The rooms are a bit old, not enough parking space.

The spa needs to be improved in terms of its amenities, with a lot of rain the water was rushing out through the roof pillars, the floor was filled with water and with this type of grass trim it was flooded, unhygienic overall, also rusting some of the materials inside the chain. As for breakfast, the orange juice I was expecting was natural. The double bed is made up of two mattresses put together, something that is not the one you hire, what they do is put a sort of end mattress on top of the two, to give this look something that splits in the middle, separating and causing discomfort.

Having to leave for work.

The spa is a little basic and with unfortunate facilities

Maybe a raffle meant for customers to come back...

Few toiletries in the bathroom

Nothing. To say something, better signage to identify where to enter the hotel with the car

In the room in the bathroom it was poorly clean, with ants, the lights in the room were blown, the music didn't work, we couldn't watch TV either because the remote didn't work, the batteries didn't work. At dinner time, the boy was good but the short hours were bad... And they invited us out....

The type of window in the room on the second floor does not allow you to see outside. The shower is unstable in temperature and water pressure

What I did not like that it seems silly that if I ask for a "marriage" double bed, the strange thing was two single beds with a thin mattress so that they would not separate. The water was going to the ceiling and the tap filter was not there and it was splashing but they are minor things that do not influence comfort.

some very rude staff

hotel entrance

The condition of some things in the room, such as curtains, may need to be updated due to use.

The rooms are not perfectly clean, although they are cleaned daily, the dust on the furniture is not removed and the bathroom is not cleaned deeply, which is so important now in the current times of the pandemic.

restaurant price…very exaggerated on the menu for giving you food

It may have been a bit far from the center of Gijón, but to switch off from the noise and relax is great.

Nothing, everything was great. I was pleasantly surprised.

Pillows down. Lighting

The room is very spacious and comfortable, but there is a viewing area. The bathroom is starting to need updating.

very poorly organized parking for such a big hotel. and the spa is out of order a lot of things need to be repaired

Services such as the spa are charged separately and are not included in the room rate.

any

Beds

Very limited cafeteria service

Some lack of maintenance (paint, scratched furniture)

The room was below expectations for a four star hotel, with sloping ceilings and simply wide beds. The mattress is pretty hard, but it suits me personally. Cleaning, bathroom work, hotel equipment, etc. OK

There was black mold in the bath

Obfuscated access

Soundproofing rooms; the window in the room did not close properly, so there was noise from the outside if there were people outside; the bidet was unreliable; and the mattress was a little uncomfortable. Also, some of the jets in the spa were not working and the parking is a bit tight for the number of rooms in the hotel.

Signs for roadside entrances

Soundproofing rooms

The room I got was very shabby, for the price, two little twins.

There were several parking spaces at the door of the hotel, although there was another parking a little further.

Very hard beds

Hard bed

It is a bit old, the room was rather poor for the price, no view

The room could be cleaner. The bed had a gabled ledge at the bottom, which you hit when passing. There is no soap shelf in the shower.

The parking lot seems very tight for the number of cars that can be assembled. We parked both times, it was overcrowded (even parked on the grass) and it was not easy to find a parking spot. Just to point out something else ... on the second day they forgot to leave us some spare hand soap in the room.

Too many people in the spa (under 18) during the covid period, it seems to me that it should be more intimate They gave us a room with two beds, asking for a double We were in a room that communicated through a door with another occupied room and it made us lose privacy.

Unfortunately the spa wasn't open and I couldn't use it like I did on previous occasions.

The view from the room was bad as it was a velux. The receptionist at the entrance told us that we only had one pass to the spa and when we left the bill we were charged two passes. The second day we did not like it, because he told us that he is not included in us and in the reservation, if we have him. Please, the administrator at the exit made a discount for us. But still, bad taste in my mouth because I didn't enjoy it.

The menu in the restaurant is not displayed.

Poor soundproofing of the room (you can hear all the sounds from outside the room). No blinds or opaque curtains (wake up with sunshine) A third of the spa activities weren't running Room not up to par with a 4 star hotel, but facilities are top notch.

To add some downsides, the price of breakfast is a bit more expensive at €12 per person per day.

The doors are quite noisy and we knew all the rooms next door were coming in and out.

The bed was too hard

Pillows could improve them, otherwise very good.

The location.... It's a bit off the beaten track.

The bed was noisy and the room was not soundproof, they woke us up in the morning.

All right

The spa robes were gnawed and fluffy and need to be updated. The breakfast buffet did not have nutella and natural juice for my taste, nor any tomato or avocado for toast.

I only needed a soap dish for a bar of soap, but this is such an unimportant detail that in general we were very comfortable.

Regular pillows. The food in the restaurant is poor quality. The service of the hotel is a bit lacking considering we pay over 100 euros per night.

The front rooms and those on the second floor are very dirty.

Wifi worked great the first night, however the next night we found that our floor was not available. After going down to the front desk twice to report it, they ignored it, it was not resolved and they didn't bother to let us know again.

the room was with velux, the mattress is too soft. The sheets were stained and we had to ask for them to be changed. Mediocre breakfast, orange juice is very poor. They serve us very slowly and dine the same way. It seemed expensive to me.

I think it hasn't been renovated in many years and it's not the 4 star hotel we were hoping for. The rooms are old, the equipment too. Breakfast does not have the variety and quality of a 4-star hotel, but the price is there. All in all, we stayed for a week and were disappointed. Considering the price, we expected a higher level; They should pay more attention to details.

Old rooms and facilities (gym and spa need a facelift...). The value for money leaves much to be desired. We expected more from 4 stars.

Shortly before we left, the door to our room was locked and it took them 1 hour and 30 minutes to open it. The lady at the front desk did everything she could but I think a 4 star hotel should have more flexible protocol in case something like this happens and I think electronic system doors are not utopia that could happen. either, although not often. When we left the receptionist wanted to offer us a free spa pass as compensation, but of course she caught us on the other side of the country... so the compensation didn't charge us 4 euros for the 2 aquarius we had the day before. The cleanliness of the common areas could be improved. The sofas and their upholstery could be a lot cleaner than they are.

The loft room is without the claustrophobic feel which I don't understand as the decor is spectacular and you can't enjoy it from the room and also quite shabby and the mattress is awfully soft.

noisy corridors and doors

As almost always in hotels, pillows. It hurts, very good.

The room they gave me was on the ground floor and had no privacy. On the other hand, the soundproofing of the rooms is very good. There are practically no signs to enter and exit the hotel.

Any

It is a bit overwhelming that the window of the room is so high, because you can not see the outside. It's a shame, being located in such a beautiful environment. I would also point out that the mattress and pillow are pretty bad. Everything else was what we expected, correct for the price paid

Slippery shower

The regular breakfast, they do not give options to choose, I understand that due to the conditions of the Covid

The cleaning and care of the exterior, gardens, floor, terrace is all very dirty