The attention of the staff, very friendly. Also spectacular views from the room!
I think it's a bit expensive for what it offers and where it is, especially knowing that it doesn't include breakfast.
Cleaning
It was very cold, radiators turned off in many parts of the hotel Very old blankets.
The restaurant very good food and very friendly
breakfast: ok Location: very good Parking service: good
Laundry service: towels in poor condition
Everything perfect: very comfortable room, spacious and clean. Very friendly staff who offered us a more suitable room for us than the one we had booked.
Everything is great. Perfect location. Highly recommended, we will surely repeat.
Very good restaurant
good
expensive for a roadside hostel
Room cleaning. The room was large and spacious with a terrace. The hotel looks neat and is within walking distance of Puebla de Sanabria. The attention from the staff is very good. recommended
Have a canteen and a restaurant. That there is a direct road from the hotel to the center of Puebla de Sanabria.
The pillow was soft. At least I need a stronger one. The bathtub was a bit slippery although there are handrails.
Cleanliness, location, attitude of restaurant staff
There are rooms that have a lot of sun and without air conditioning it gets very hot.
The hotel was in very good condition, the room was spacious and had a mini fridge.
I think they could get more from the restaurant they have, little information is given to the guests and it is not advertised.
Very good the hotel all facilities to store the bike; I was doing the Camino Sanabrés A great advantage to have the cafeteria open at 7 in the morning
Everything is great
Spacious room and comfortable bed. Possibility to go with our dog.
Connection
Room in perfect condition, very large and comfortable bathroom, great location.
Very hot inside the rooms, unfriendly cafeteria staff.
The perfect location, 10 minutes from town. The large and comfortable room, the friendly and very attentive staff.
I liked the tranquility and parking.
I didn't like the distance to Puebla de Sanabria and the slippery surface of the shower.
everything perfect the treatment of the staff great super friendly
nothing perfect
The situation was well communicated. the bedroom was very spacious
Very bad beds, extra finite pillows, as if there was nothing. The smell of food filtered through the balcony and if you opened it you could hear the cars go by continuously.
situation
that the bed was very small in general the h
Spacious and clean room, very comfortable beds, highly recommended, two kilometers from Puebla de Sanabria.
Good staff attention and good attitude towards my pets
Any
location and friendliness
Functional, clean and comfortable. Well located for what we were looking for.
Breakfast, slow service, poor quality and variety.
Big room
Fabulous breakfast
what was on the outskirts
Honestly, I can't say anything good and I'm a regular Booking customer.
Dwarf room size. Lousy mattress and as thick as cigarette paper. To make matters worse, there were no cushions or extra padding in the closet, not to mention that the double bed was 135 and barely entered the room. €70 for all this. Regrettable.
It was just what I needed to spend the night and rest
Everything was right
Very comfortable and familiar.
Location and sympathy and hospitality of the waitress in the dining room during dinner. It is very important that it had powerful electric chargers for electric vehicles. This makes him very attractive, at least to me.
Alena's breakfast cafeteria looked more like a roadside bar than a hotel dining room.
The location, the parking and the cleaning and cafeteria staff.
The treatment of the pets for which you pay was lousy, they only control if you have them to charge for them. Not a fan in the room and unbearable heat. The shower was broken and the towels were very old. Unbearable pillows.
little or nothing, it is August and there is no air conditioning in the rooms, if in the common areas, which makes one think that the entire Hotel is air-conditioned and unfortunately it is not, we could not take a nap due to the heat and at night it did not cool down until two in the morning.
the room without air conditioning being in August
Hospitality and friendliness of the staff. Cleanliness of the establishment. very pleasant room with balcony. Possibility to bring your pet
spacious and comfortable rooms, friendly staff .. the restaurant is all very good at an affordable price
Since we didn't have air conditioning we had a superior room and it was hot but we were kindly provided with a fan.
calmness
The terrace of the cafeteria did not look like a hotel.
The spectacular breakfast and the perfect location to be able to move around all the towns in the region.
I missed the air conditioning, but in the services offered by the hotel it already specifies that it does not have it. So there is no complaint on my part.
In general, the room is comfortable with very large beds and everything is clean. The staff is very friendly and attentive.
We had previously gone on Easter and decided to repeat as we needed a hotel in the same area to spend the night. But on Easter it was not so hot to turn on the air conditioner. So, now we realized that there is no air conditioning. True, nowhere is it said that there is, but something so basic and essential that we took it for granted that it would be. After all, we were hot the only day we had to stay at the hotel. For the price they should include breakfast but they take it separately and it's very expensive.
The cleanliness that was there and the meals in general..dinner breakfast...
The pillow for me was low, the rest was very good
Both the bathroom and the rooms are spacious, but they do not have air conditioning.
Napkin ringers are nicer than the manager or owner of this hotel.
Very clean, comfortable and close to the city. The dining room opens very early and late.
Any.
Lack of air conditioning
Road hotel. Good restaurant, quiet and modern room. Everything clean and cosy. They did not put us any additional charge to leave 6 motorcycles in the garage at no extra cost. Although outside it is also a quiet area.
Nothing to highlight.
Location on the road with very easy access to go see cities and routes. Very friendly restaurant staff
large rooms
There was a very rude receptionist. Too bad I can't save the name. The lady who was on shift in the morning was very unprofessional. But the hotel has to keep an eye on this because the reception is the visible face of the hotel and of course zero in that. If this lady does not like her work, let her devote herself to something else. Managers should make him look at it. Bad attention at the end.
clean, good staff
highway noise
Cleaning
the smell of frying as you enter the hotel. seedy decor. beds with itchy blankets and bedspreads. Rooms with paper walls that you can hear everything… etc etc
clean cozy dining room with delicious coffee
noise in the corridors
Treatment and kindness of the receptionist Cleaning Bathroom size
It was uncomfortable to watch TV from the bed as there was only one pillow and it was flat. We missed that the price didn't include at least a simple breakfast (coffee and toast at least)
A very interesting hotel both location and price to make visits around
Any
Very spacious and clean room. There is parking without the need to book.
The room had very poor soundproofing. You could even hear the neighbors talking. The waiter who served us at the bar is quite borderline.
Cleaning
For the price I could have breakfast included.
very dog friendly
Spacious and clean room with a window to the street, good attitude of the staff at the reception, the possibility of covered parking.
The pillows were too soft. Breakfast with several options (croissant or toast).
the location is great if you are traveling by road,
the mattress is very bad and hard
Excellent hotel. We needed to make a stop along the way to continue our work and this was the perfect stop. The hotel is comfortable and the staff is very friendly.
All perfectly.
Clean and spacious room. Very well located if you are traveling.
...
the rooms are very clean and spacious and best of all they allow pets. The treatment of the staff both at reception and in the cafeteria are very friendly and attentive.
A road hotel where everything is very correct: clean and spacious room, with a desk for working on a laptop, very quiet and not noisy at all.
The only thing I did not like was the issue of heating: it was turned on at 19:00, and at this time of the year (January) it was very cold in the afternoon, before it was turned on. This is the only "but" I can put.
The opportunity to go to the dining room with my pets to eat, have breakfast or just have a drink. Other hotels should take note of this, because if you can't come down to the dining room with your pets, what do you do for breakfast, "leave them alone in the room" or don't have breakfast. Really very grateful.
Per comment, I would like the breakfast buffet.
Spacious and comfortable rooms. Relatively new hotel. Helpful and very friendly staff. Everything is very clean. I recommend without hesitation.
The rooms had poor soundproofing, there was some noise in the hallways, although we were able to get a good night's sleep.
Super comfortable bed!
the water sometimes came out warm instead of hot, but everything was fine
Staff and room which were very good value for money.
The soundproofing of the rooms, you could hear someone walking down the hallway.
Calmness
I liked it all. Comfortable, very friendly staff and delicious restaurant cuisine. I recommend entrecote or ribeye
There is nothing that I don't like
Cleaning comfortable beds functional room
There was a beep (like electrical interference) which was annoying at night They made a mess at the front desk and someone broke into my room in the middle of the night (same room was assigned) Location on national highway Food quality could be improved
Nothing special
Nothing special
The room is very comfortable. They also have a restaurant in the hotel which is very convenient. Best: cleanliness; everything was perfect.
My room was perfect but the balcony overlooked the parking lot and the view was of the trucks. It's next to the road, so I wouldn't spend a few days there, but it's perfect for driving.
The spaciousness of the rooms
Bath - dance post. The elderly and people with reduced mobility are at risk.
The reception and restaurant staff are lovely and very efficient.
Cleaning
The noise, poorly soundproofed rooms adjoining and road
The room was comfortable and the shower was good. The location was also good with plenty of parking spaces available. We liked the beds which were very comfortable. The bathroom also had everything you needed, it should have a hairdryer, as the price could not be considered cheap.
The poor quality of the bathroom towels, a little old. There was a table in the room and a chair for each one. Attendance this weekend was also weaker, as it was frequented by hunters who spoke very loudly and threw their cigarette butts on the floor, right at the entrance to the hotel, which gave a bad appearance.
A hotel that offers all the conditions for you to spend a good weekend getting to know everything that surrounds this magnificent region of Sanabria. Secure parking for those traveling by motorcycle, a very spacious, clean and pleasant room. A restaurant for those who want to eat at the accommodation. The Hotel is a short and pleasant walk from the center of the village. We recommend it, as we will stay here again on our next trip to Sanabria.
You're welcome in particular, maybe we only stayed a short time.
We didn't have breakfast. The room was quiet but the views were poor and overlooked a terrace which was dirty; the Serra da Culebra could not be seen, although the indication was that it had views of that range. In short, it is a passing hotel and, apart from these limitations, it can be commented on the positive side. Good location.
The terrace that could be seen from the room was interior and was dirty and with broken glass. The views were poor, but as it was a passing hotel, they did not influence the choice of hotel, as it is very well located
Nice and professional staff Cafeteria with good quality and service Well implemented COVID plan
Some outside noise from hallway while sleeping
Location
It didn't have air conditioning. it was hot
pet price, unhappy
Value for money Good
Breakfast
A correct hotel, albeit somewhat pricey for the facilities available. Despite the fact that this is a three-star hotel, it is already somewhat old in its decoration. Especially the sink with a tall bathtub, which is very difficult for older people to get to. Of course the bar staff and their service deserve 10 points !!
Sink awaiting reform
A bed, a playground for us 😀😀😂😂 The room is quite spacious, also a living room, then two very beautiful terraces, the bathroom is very spacious and quite comfortable ... everything is fine as planned😀
Maybe not a lot to choose from when it comes to breakfast in the cafeteria ... Then a little communication also between the reception and the client, a little "dry" everything on arrival and departure, a few words, I don't know ... as if you going to seal a primitive or something ... maybe a little more information on parking spaces and garages, breakfasts and other things ... but hey, to say, they've always been right with us😀.
Very clean and very nice staff.
The shower is small small.
The hotel is very nice, renovated and clean.
No soundproofing
Very calm. Very spacious, clean room overlooking the street.
2 km. from the city of Sanabria, so you have to go by car.
The value for money is very good and also the location is great.
A bit noisy, at certain times you have a road and a mechanical workshop next door.
Well equipped parking with fast charging sockets and even underground parking. Room cleaning
Nothing special
Very spacious triple room, very large bathroom, everything is perfect. The food in the restaurant is of a very good quality.
Any.
Room with a window to a wall, without air conditioning or fan. No plug in the bathroom to bathe, toilet paper roll started, hair in the beds and bathroom. The television remote did not work, they gave us another one that did not work either. Dogs barking in the rooms with unbearable heat if you opened the window noise from the road and flies. The towels with rust stains and no smell of clean. The truth is that out of politeness I will not continue but after 15 days in Castilla y León the only Hotel to I will not return, I also have photos and audio of everything that happened, I will file a consumer complaint online. Also more expensive than four stars, for example, from AC Ponferrada or Silken de Leon, everything was perfect. If you read this comment, I hope you don't do like us, they almost made our trip bitter. I hope you take advantage of what you paid to improve Hostal Los Meleros because the HOTEL thing is great for you. PS: I have more photos but the app won't let me post more😀.
The location, close to Puebla
The television was not good and very small, it was not heard well, the minibar did not cool well, lack of furniture in the room.
Price
Uncomfortable bed and only one nightstand
Clean and with good parking
The person who visited me did not give me much information about the facilities and the area.
The detail of the water in the fridge. The furniture was new. Semi-new extra blanket. Daily cleaning, great.
The pillows are very flat and only one. The mattress is nailed. The clogged shower, the insufficient screen and in danger of killing yourself. The very old towels. Where the light card is placed, loose, a lamp without light, another half loose. The terrible location, next to the utility room and no balcony.
Very large and comfortable suite separated into two independent rooms, bathtub with spa in a very spacious full bathroom. Accessible terraces and views of Puebla de Sanabria and Sierra de la Culebra welcome detail cleanliness and comfort
Poor soundproofing of the room
Very good attitude from the staff.
Any
Care!!!!! Considering the uniqueness of the area, the treatment was excellent.
Lack of closed parking
An ideal base from which to explore Puebla de Sanabria and its surroundings. The attention of the staff, very friendly. Very clean.
Very poor soundproofing. Conversations and even snoring can be heard from the adjacent rooms. I understand that they are pet friendly, but it is a constant walk with the dogs through the corridors.
Large room and good cleaning Very friendly staff Recommended
Very light cushions
Wonderful bed over 2 m wide.
The pillows are too thin, otherwise everything is perfect.
How comfortable we slept, the breakfast in the restaurant and its location allowed us to be close to Puebla de Sanabria, but without the hassle of the city itself and also next to the lake.
The fact that you had to go by car to get to Puebla de Sanabria, which was an advantage in terms of parking and tranquility, is in a sense a disadvantage.
Price, quality and spacious room
...
Good location and great value for money.
That it doesn't have an air conditioner.
Breakfast is ok ...
Away from the city (Puebla de Sanabria) on the national highway and hitting a petrol station.
Easy to get to, right staff. A place to stay overnight on the way to ...
Very thin walls, you can hear a lot from the next room.
Staff attention
Due to a breakdown in a toilet, they changed us from a double room to a smaller and more uncomfortable single room for the same price. The WiFi on the second floor did not connect to the Internet. The pillow was quite uncomfortable.
Spacious Family Rooms Guest Service
We traveled 2 adults and a girl, spacious family room, but springs were visible on the sofa bed.
Attention and communication
A restaurant
Staff attention
The beds are a little hard😀 But okay
Cleaning
Extra bed mattress is too soft
The cleanliness of the hotel. Free parking.
The welcome from the receptionist (an elderly woman): no "Hello", not a look...nothing, all the time on the phone. We had to wait for his good will. Broken elevator. Noisy room: we could hear everything that was happening in the next room!!
A three star hotel according to its category. Friendly and attentive, clean, large room with balcony for 3 people, comfortable bed and quiet room. Very well located if you are passing through. Breakfast of coffee, croissant and juice, 5 euros. There is someone who is very well versed in plants, there are many of them in the room. We saw a deer running through the parking lot. Super friendly blonde girl at the front desk.
Hotel services
We asked for a triple room and the extra bed was for children, not adults.
Precisely the location and good handling.
The rooms weren't bad. Clean. Friendly reception staff, although I don't think I'll come back after seeing the problem we had.
The restaurant. We had a problem with a plate, my grandson had a fly on his plate and when he returned it they told us that they would change it and when he received the plate for the second time my grandson found a leg. It is not normal that they do not throw away the first plate and all they do is remove the fly and try to bring the same plate back. They have not had commercial detail for the fly since my grandson lost the desire to eat.
The ideal hotel to stay on a long journey. No objections. Everything is positive.
Any
Cleaning Quiet
The extra bed was very poor, uncomfortable. The morning cafeteria waiter is a very unfriendly guy. They left us no room. No towel change
I had breakfast on my own and the cafeteria is expensive and a bit dilapidated, perhaps the situation does not allow them to do what they want
Breakfast
I WOULD LIKE TO FIND A CONTINENTAL BREAKFAST OR BUFFET STYLE ,,, VARIOUS, BREAKFAST FROM A SIMPLE CAFETERIA ,,,,, THANKS ¡¡¡
Everything is simple and easy ... very clean
All OK
The only thing I liked was the breakfast at the bar.
Very hard mattresses. The cleaning staff at seven in the morning making noise and talking very loudly, not even that they were at home, never to return
Service from the people from the bar and the two women who were at the front desk from Friday night to Saturday night when we arrived.
Message. It is convenient to drive up to the hotel and not deviate from the route. Convenient parking
Beds (bad pillow and bad mattress) The rooms were poorly soundproofed, and from the hallway, from the next room, from the floor, you could hear a lot ... At 9 in the morning we were woken up by a maid who screamed down the hallway from side to side. The exhaust fan in the bathroom was not working and the steam from the bathroom was difficult to remove.
What allows pets
Service in general
Loud youths under my window. Food reheated from the microwave very poor. No staff speaking or wanting to speak English. Room just fine. Bed very hard
The food certainly could have been in a program by Gordon Remsie. people who speak English
That's right: clean and comfortable, with good heating, good value for money for a night passing through Galicia, but due to its proximity to Puebla de Sanabria and its amenities, it can also be used to spend a weekend visiting the area ...
Only, but: that the pillow was very inconsistent (but this is a matter of taste), it was decided to take it on the next bed, traveling alone. I cannot comment on the restaurant or the breakfast service as I have not used them.
IN GENERAL EVERYTHING LIKE THE RATING ABOVE.
Good condition of the premises.
Cafeteria staff
Cleanliness and price. Nearby (2 km from Sanabria). This is not a "nice hotel" but it is inexpensive.
Breakfast is VERY expensive. € 5.30 for a coffee with milk, juice and toast. EXTREMELY EXPENSIVE.
In the room we got, one of the two beds was terrible, just sit down or turn a little towards the awful noise. That there was no air conditioning in it, as the room was quite hot. Some of the staff are very attentive and no complaints about them, others could be a little more friendly.
Spacious and well decorated room. Friendly and helpful staff. We had lunch and breakfast at the hotel and everything was right. Our dog was also welcome.
bad breakfast
Total lack of understanding of French No air conditioning. Barely friendly staff
Happy with everything
The room is very spacious and functional, the beds are very comfortable. Everything was very clean and new and in good condition. Very nice and helpful staff with great attention to cleaning and disinfection due to Covid-19.
To give it a snag, there was a lot of noise from other guests in the hallway, but other than that nothing.
location and convenience of facilities
the extra bed is terrible, very uncomfortable, it is impossible to sleep on it
The cleanliness of the room stands out, as well as the very good restaurant service.
The receptionist Estefania is very nice. 9 for her. We forgot our bags and he helped us with all the management. Room with large terrace. I liked everything in the hotel restaurant. Housekeeping friendly and very patient.
The other secretary was always on her face when she talked to you. I hate being treated like this. I would suggest more pet waste bins, although luckily there is a field nearby.
It's a road hotel. In theory 3 stars peto wls 3 star services
The reception staff. He is not a person to be in front of the public. It doesn't solve, it's all bugs.
Location and little else!
Rooms without air conditioning, breakfast is served in the restaurant that I think is going to be exploited, breakfast we have to ask at the restaurant counter, without knowing what is there, and the customer has to take it to the table. The restaurant employee, does not make an effort to understand Portuguese, and does not speak English! She wasn't in the mood to serve well, for example: while she was taking a coffee that I had ordered, she was preoccupied with continuing the game on the cell phone she had in her other hand! Anyway,...
The beds were comfortable and the access was good. Attentive and empathic staff
There were many flies even in the rooms and the fact that it did not have air conditioning made the stay disappointing. Although I have to say that we asked to change rooms to see if it was less hot, but it was not possible because it was full. We asked for an air conditioning unit that was provided.
It does not have air conditioning, it is very hot in the rooms in summer and when sleeping with the window open you can hear the noise of the highway and Mosquitoes enter. The fridge was not cold.
Situation and room
Breakfast is expensive (3 euros for coffee and croissant), does not match.
Cleanliness, friendly welcome, willingness to try to resolve any inconvenience.
Wifi did not work on the upper floors during my entire stay. Some noise outside.
Large rooms 2 minutes from Puebla de Sanabria
Very hot in the rooms, there is no air conditioning, we had to open the windows all night... listening to the noise of the highway that is just behind...
Well located for visiting Sanabria. Easy access. Easy parking and very spacious. VR gas station nearby. Possibility of underground parking for the most demanding.
Lack of air conditioning is a minus.
Nice and great service
Room size
It did not have a balcony as we reserved, many broken things and unpleasant attention.
The rooms are spacious, the hotel has modern facilities
I thought this is an expensive hotel for being on the road, it's on the outskirts of the city, children's beds were uncomfortable, springs stuck with poor and laminated mattress For this price, at least breakfast should be included.
Spacious rooms and very comfortable beds.
The rooms were very hot
Friendliness of the staff, cleanliness and spaciousness of the room despite 4 beds. Even being on the side of the road, the cars were not felt.
Good staff attitude. Octopus a la sanabreza is very tasty.
Kindness and purity. They allow pets which is appreciated.
Very soft and low pillow.
Very new inside. Clean room. very helpful staff. Conveniently located hotel for exploring the Sanabria region.
The location is not exactly "beautiful". Close to road and gas station. To go to the city of Puebla de Sanabria, you need to take a car.
I liked everything
Very comfortable bed
Stay time.
The location of the hotel is close to the highway.
The staff, especially the young girls in the dining room, are very unfriendly and unwilling to serve you, and I say nothing more.
Great location. a few minutes in Pueblo de S. and Lago de S. Short way to Portugal and Braganca. Although it is very quiet between the Autovia and Carretera Nacional rooms. Typical Spanish evening atmosphere with truck drivers and local men drinking and chatting before dinner. Very good food, very good and very cheap tapas for breakfast.
It is on the holiday road but not far from Puebla de Sanabria, about 2 minutes by car. Spacious, clean, quiet rooms and very friendly staff.
Breakfast should be buffet!
Very spacious and clean room. Very pleasant environment.
fair menu
The room and bathroom are spacious and clean.
That we had to notify each time we moved in and out of the private parking lot so that they would open it for us. I think there are systems that could improve this.
Quality price good, spacious and clean rooms. The location depends on what you are looking for, it's on the road
Mattresses need updating
Proper breakfast, location not suitable to walk to Puebla de Sanabria.
Room size
Quiet road hotel, the room and bathroom are very good with a small fridge, and the surroundings are worth visiting, Sanabria Lake, Wolf Reserve, etc...
The staff, who remained a little noisy at night, were talking in the hallways and knocking as they closed the doors at dawn (no luck I guess)
We liked the double room and the quadruple room. The hotel is on the road but allows quick access by car to Puebla de Sanabria and Lake Sanabria. The rooms are good for relaxing. Good housekeeping.
Many workers were concentrated in the hotel bar, raising the noise level at night and early in the morning (at 6 am), although this was certainly accidental due to the work on the track. The parking available to the hotel is at the door in the open air, despite the fact that it is intuitive in the booking that it is of a reserved nature; however, parking is not difficult.
What can I bring to my pet?
You hear everything from other rooms
Delicious croissant! That the room had a terrace and it was ready for my arrival. Friendly attitude of the staff.
The shower was small. I didn't like the place, isolated, nothing around... Maybe I should have found out about the area where it was.
The location also received attention.
Uncomfortable beds and very thin walls.
Cleanliness, location next to Puebla de Sanabria, modern room.
You can hear the movement of the track quite a bit, if you do not close the curtains to the end, the righteous sun penetrates. The pillows are disgusting.
Very large room and comfortable beds. It's easy to park a car there. There was a terrace. Dogs are accepted for an additional fee
There was no air conditioning in the room and it was very hot in the room in the middle of July. We went with a pet and the price of the room was not at all low and we had to pay an extra charge of 10 euros.
The double room was very very spacious, it felt like an apartment, hehehe. The bathroom is quite spacious. With parking at the door in reserve. The waitress at the bar is a charm and more with kids.
The extra bed was a sofa and it was uncomfortable. In the bathroom, the only light is in the mirror, which is not enough for such a large bathroom.
Cleanliness, bed quality, location close to Puebla de Sanabria. Accessible even on foot during a long walk. Personnel handling. Calm.
A bit of noise from the car if you sleep with the window open.