I appreciated the cleanliness of the premises: the hotel is new, the common areas are polished, white walls, impeccable tiled floors. The room very well maintained.
The room overlooks a courtyard and not the street. But it was not a disadvantage for me because I appreciated the calm (the street was celebrating, noisy, because week of celebration with firecrackers)
I really liked the location, in the city center but very quiet! Super comfortable beds and pillows! In the matter of cleanliness, I put a positive eight!
I didn’t really like the first hour, because there was no one at the reception and I didn’t know how things were going there, but after talking on the phone everything was fine, the girls were super attentive and nice ten!
Location
There is no one at the reception to ask. we didn't have any problem but found that there were foreign tourists staying at the hotel and we had to stop to help them because there was no one at the reception.
Location, quality price
Lack of staff at the front desk.
Your bed, your cleanliness, air conditioning, bathroom, location
The refrigerator has very little power.
the place was very clean, the room is big, spacious balcony and the staff is very friendly
Location and spacious clean rooms
That the restaurant was closed
The room was spacious, just right for 2 people, seemed clean and tidy.
-There was no paper in the bathroom when we got into the room... a very negative point, we had to ask for it the next day when we saw the cleaners in the corridors, there were splashes of something brown on the walls of the bathroom which did not inspire confidence... . - The room overlooks the patio and there are a few cars that make a lot of noise, if you are a light sleeper you will find it difficult to rest...
situation
no remote reception staff
locks
fridge too much and no kettle
the location of the hotel is perfect, 2 minutes from the beach and very close to supermarkets.
how hot it was in the corridors
How close was the beach and supermarkets
Everything was fine
everything was very good
I loved everything
Very close to the beach
Hotel for the base. Very clean and well located. the rooms have been updated inside, don't be fooled by the old facade.
To avoid personal presence, they give you a code to enter a few days before you can open the hotel door and your room ... I missed someone at the reception.
the location is great and the room too. I really liked that the registration could be done online.
power went out a couple of times on our entire floor and after a few hours you can no longer contact the staff.
We were changed due to a problem with the lock to a neighboring apartment, and every day our room was cleaned, as if we were living in a hotel, we even had a washing machine, 10 people cleaners, both in treatment and in his work, I will definitely return, we were given numbers 307 and 407
Any
Connection
It was a mini apartment, the bed was in the living room, there was no balcony, the faucets were very dated, there was no daily cleaning and to top it off we had to take out the trash when we left the room.
The lights of the tablets in the room
The truth is that pre-registration is welcome to avoid crowds, however, in the 3 days we stayed at the hotel, we never saw anyone at the front desk. It is quite convenient to have a key to enter both the hotel and the room. Nice job by the maids. Positive Conditioner. ✔️ Plus you have a terrace. (View of the road). In conclusion, this is a ** star hotel, given the location and price, yes, I would recommend a trip, but we will not repeat.
Negative: Room with small double bed. Terrible pillows. If you're intent on enjoying the fridge that's in the room, don't get your hopes up as it just prevents what you put inside from heating up, don't expect it to cool down.
Cleaners, location, cleanliness, good measures on COVID topic
Cleanliness, location 2 minutes from everything, from the beach, malls and restaurants, the person who made us a room, Estefania, is a great worker and very involved in her work, we needed another pillow and she put it on us right away she had everything super clean and detailed a 10 for her I stayed at 306 and it was very good overall
The bed is a bit hard, changing the mattress to slightly better mattresses would make it perfect.
Everything
Any
Good location next to the beach. The room is spacious. Everything is very clean and comfortable, automatic check-in system.
We had separate beds and a room without a terrace, even though we reserved this option, luckily the response was good and they reimbursed us the difference, also allowing us to use the parking for the inconvenience.
Lovely and friendly cleaning staff
There is no one at the reception, and if something happens, it is not solved. I wrote during my stay there due to TV glitches and received no response. The restaurant is closed
Cleanliness, bed comfort and location
If I had breakfast it would be very nice If they also remodel the shower it would be perfect
Location and access method, since you enter with a code and you don't need to know cards or keys, it was very convenient. Parking is hassle-free and free of charge. Spacious room and bathroom too. 2 min you have a beach and supermarkets. The city center and the port are very close, everything is on foot. The beds are quite comfortable in my opinion. The air conditioning is very good as it was quite hot outside. All in all a good place to stay.
I didn't like the night noise from the minibar and the fact that it doesn't cool much. The terrace was lovely, but the view from the room we had was not there as they were facing the hotel across the street. But listen, because what's in the room isn't a big deal either. Physically, there is no one there either, but everything I need was sorted out on the phone very well.
I've already been on other occasions
All is well for me, but some people who passed by complained that when they arrived there was no one at the front desk.
Very affordable price, old but well maintained premises. Very well located, everything is nearby. Super market, beach, restaurants and center within walking distance Very comfortable beds!!
I didn't like that the olive room had a sewer. It's the only one otherwise phenomenal.
Great location, very friendly cleaner.
The pillows are not very comfortable
The tranquility of the hotel.
There was no breakfast, only accommodation .... the location is very good, very close to the beach
That there is nowhere to park your car to unload your suitcases
The location is very good, what do you not like
A lousy room on the first floor with a window to the courtyard. With air conditioners under the window. This number should not be reserved.
Location (beach, supermarkets, restaurants). Terrace. Price / quality is highly adjusted for the prohibitively high prices this summer of 2021. I read in other opinions complaints about air conditioning, but the one in our room was 10: adjustable temperature, intensity, air direction ... Overall, a very good room.
Bathroom cleaning is a little decent, but it was still good.
The room was very comfortable and beautiful, our room had a jacuzzi.
There was no front desk staff and getting into the hotel for the first time is a real mess.
There was no reception. We didn't need anything, but it's very impersonal. The fact of entering with code is very practical. Decent room, decent balcony too.
The floor of the room and the bathroom were not clean enough.
Close to the beach and the comfort of the bed.
The restaurant was closed.
Mirrors are not washed at home. The room was changed at the last minute while we were on our way. We were given a room in which the window could not be opened, because through it one could get in from the courtyard. The heat built up if you didn't turn on the air conditioner all day. There was no normal air recirculation. It was disappointing.
Location is great, next to the beach
Service, accommodation and location were good. The room was good. Better than expected and cheaper than other hotels in the area.
Musty smelling hotel. Barely water pressure in the shower. lack of cleaning
Very good value for money, very well located, close to the beach, close to bars and supermarkets. Everything is very clean and comfortable.
New furniture, very clean, very close to the beach... Recommend 100×100 Recommend!
Connection
Everything seemed normal and right
Some kind of guest who did not respect the hours of silence. At dawn they continued to talk, laugh ..,. and everything was heard. We had to close the window because we like to sleep with the window open. Everything else is correct.
The location is very good. You can walk to the beach, restaurants or stroll around Benicarlo or Peñiscola.
Everything was very good. We could have soap in the sink. It was only the first day, and then they disappeared.
Connection
There is no pool or restaurant
service of staff by phone and in person, cleaning ladies, location on the beach
cold due to lack of staff at the front desk, lack of a bar or common areas
A somewhat inquisitive side of the recording.
Connection
That there was no one at the front desk 24 hours a day to ask or comment. I didn't like it at all
Location and hygiene.
Very good location, everything is very clean, recommended for a stay.
The room was very tidy and clean. The hotel is very close to the beach and Mercadona. There are many parking spaces around. Little noise, calmness and very friendly attitude from the service
Closeness to the beach and town
Without breakfast
Attention of the staff. Especially the professionalism and kindness of Nuria. We had a problem and they solved it quickly. Also give the telephone attention of Elena, Magda and Pilar. We will be back.
Although the code entry system is very modern, we prefer a card or a key because the code was deprogrammed twice and we had to wait outside and in the hallway. We also did not like, although it is more convenient and well organized, the online check-in system, we prefer a personalized service. As for the start time at 15:00 on the first day, it seemed that it was very late, because the morning was wasted, despite this, we will repeat ourselves.
Light in the room. Connection
Services and decoration of bathrooms. We were not replaced with hygienic paper
Cleaning Room Quick Reception with Online Check-in
Too expensive for a two star hotel even in August.
A colleague and I asked for a room with two beds and we got a double bed.
The lady in charge of cleaning is very nice
The first thing I didn't like is that you have to pay through the payment gateway in such a way that even if you have entered all the details when booking in Booking, you will have to do it again through the link they send you directly from the hotel. You don't have the option to pay in cash because there is no physical reception, in fact you also have to fill out a form with all your details and attach a photo of each of the guests' ID via a different link. that the hotel, that is, you have to do the work of the administrator, because he is not. In a different order, the water sometimes comes out brown, we had a lamp on the terrace that lit up our room at night, which had no blinds, only blackout curtains. The portal and terrace facilities are old. Finally, the TV, although not a bad size, had a very excellent signal, so that after a fairly short time it stopped watching whatever channel it was, it turned black.
The mattress is wonderful and the pillow is the same, perfect location close to everything, cleanliness and amazing staff also say that the AC worked great. very happy with our stay!
The bathroom smelled a little bad from the pipes, but in four days in two small moments it happened.
very intense heat / air conditioning. Remaining 10
above
Location, room and treatment of staff.
The restaurant is closed.
Location, tranquility, cleanliness and a new system with your hotel and room code
That you don't have a choice of breakfasts
The location is great. We also use the car park, which is conveniently located in a side street. The hotel is very quiet and the room is the perfect size.
The location of the parking was unclear, but in the end, with the help of the staff, we arrived without any problems.
The room is very nice and the location is close to everything.
There are only cleaning ladies (excellent by the way) and air conditioning all / nothing.
Very close to the sea and close to restaurants to eat. Very close to peniscola
Connection
The bathroom smelled bad
The room with a balcony meets our expectations of a hotel, with good ventilation. The bed and location are perfect.
It is impossible to be in rooms without a closed balcony in summer. The air conditioner is right in front of the bed and you freeze. And if you take it off and open the window, it opens into a patio of light that keeps you warm all day.
Location close to the beach
Let's start with what seems fatal to me, that there is no one at the reception, the minibar did not cool anything, and the air conditioning could not be adjusted. I would not repeat in this hotel.
System of entrance to hotels and rooms with a password, without a key. Very practical.
The air conditioner supplies direct air to the bed, if you turn it off, you will be warm, and if you turn it on, it will give you direct air and you will freeze. Except for this detail, everything else is fine.
It is very nice, new and clean. Repeat without a doubt. There is good value for money.
You don't see the staff, they don't have a front desk. It also lacks a dining room and a pool.
Furniture cleaning and renovation.
Self-check! !!! There was no reception and I had to do all the checks. This was the first time, but now we will avoid hotels with this characteristic. Air conditioning directly above the bed ...
The bed is very comfortable. Excellent location. I also can't really appreciate the relationship with the staff as there was no contact due to the covid problem, but on arrival I got a call to give me the room code and the girl was very attentive to be honest. I would return without a doubt.
Message. Cleanliness and comfort. I know the area and it's the best.
Easy to manage code to enter and exit. A few meters from the beach. They also offered us a balcony room with no extras and the email attention was super fast !! The cleaning lady was also very nice.
We imagined this area with a lot of traffic and atmosphere. The pillow is too soft. The hotel lacked restaurant / cafeteria services.
Location, service staff and prompt response to questions
Wi-Fi signal can be improved
How close to the beach and shops
Noise from the street
The rooms are great and with just one code you have no way of losing your keys.
It would be nice if there was someone at the reception
All without contact !!! Extremely clean
Wifi doesn't work very well. It disconnects frequently and in some cases cannot reconnect.
Bed
Terrace
New interior design and the fact that they offered us a higher quality room without charging us a fee.
Lack of common areas and that the bathroom was a bit old
Well located very close to the beach.
Location
Lack of changing towels and bed linen.
The only downside is that the bathtub was a little old. And everything else from 10.
Clean rooms, new furniture, large quality TV, comfortable bed.
Very small room, air conditioning above the head of the bed, which makes it impossible to start it lying down due to direct contact with the bed, lack of staff at the front desk, no vending machine to buy drinks or food.
Recommended, we were very comfortable. Very clean and comfortable room and very helpful staff. We will be back. Thank you very much for everything.
The attention was good. . . room cleaning bathroom and fridge is ok. . . what was mentioned earlier did not live up to expectations.
That the hotel will be empty... and under renovation.....
Any
How to imagine a hotel without a reception desk and without someone asking for something.
Excellent breakfast
I liked everything
Excellent location and cleanliness. helpful staff
Located in the center
Lack of staff. Access to stairs.
The position, the tranquility of the hotel. very clean rooms very close shops room with terrace
There are only cleaners, not at the front desk. Very small bed 180x130cm. Air conditioning without the ability to control the temperature Pension more than a hotel
Closeness to the city center
Lack of front desk staff
Very good location, everything is close by.
The rooms are spacious, clean and very quiet. And the staff is very attentive and helpful.
we didn't have breakfast
Things are good
good size room, well equipped with balcony, old furniture but in very good condition. very comfortable bedding. very clean hotel, friendly staff
no one at the reception, it is not obvious when to contact them, you have to go through employees who themselves call the manager on the phone. banal and expensive breakfast, it is better to go to neighboring bars
Location everything was close. Beach and center. good mattress
Bathroom is a bit poor. There was nowhere to put things. and honest soap
Cleaning
The breakfast, in addition to being poor, often broke, for example, the toaster. If you didn't call, no one came.
Location and cleanliness
Bathroom is a little outdated
The best thing about the hotel is that it's close to the beach and you don't have to "deal" with anyone, all access is via codes (hopefully unique)
Housekeeping was "fair and necessary", we didn't have enough toilet paper and towels weren't changed one day. Spring mattresses, old and worn. The air conditioner could not be adjusted. View of another building. We had problems getting the codes due to the lack of computer experience from the agency that runs the hotel.
Location
Poor soundproofing, noisy staff.
Cushions
Convenient, because there is no reception, you go to your ball, with your code and keys to the safe. You left and when you came back the room was clean. The minibar is empty, you can put drinks. Everything is good and convenient.
The location was the only good thing about the apartment
Restaurant Neptuno, opposite the hotel, hosts dinners and parties until early in the morning with very loud music that kept us awake during our weekend stay. The air conditioner does not have a regulator, if you turn it on, you can only turn it on for 15-20 minutes, because the room turns into a refrigerator. The furniture was outdated, in poor condition and dirty with dust all over the room. Every time we returned to the room, absorbing this smell with all the things we carried, there was an unpleasant smell of closeness and humidity. We certainly will not repeat weekends at this hotel.
The price does not match the characteristics of the hotel, which is more like a hotel.
Not a single person saw installations and furniture of the 70s all weekend.
The location is very good, two or three minutes walk to the beach and you're done. In the neighborhood you also have Mercadona and Lidl. Nearby there are bars, a pharmacy. all caught by hand This is a two star hotel, some three are worse than this one. Simple but clean large room.
There is no reception staff, you don't see any of the hotel staff. Everything goes through the keys that you are given when booking, with which you enter the hotel and the room. The air conditioner can't be adjusted, it's just the way it is, it hits hard I have to say, but you also don't have a remote control to turn it on or off, so you have to get up to turn it on or off. . The lamps on the bedside tables did not illuminate anything. However, what we saw in the booking exceeded our expectations, there were several young couples installed there, including us. And the housekeeping was quite good, it smelled good and every time the room was cleaned you came back very comfortable. Pretty good value for money.
LOCATION . CALM OF THE AREA.
A NUMBER THAT DOES NOT CORRECT WITH WHAT IT WAS ANNOUNCED. INTERIOR PATIO WINDOWS, NO LIGHTING, NO TERRACE OR VIEWS. NO RECEPTIONIST TO ASK. NO CHAIR TO SIT.
Cleanliness and location
Any
Great location, 5 minutes walk to the beach. This is a simple hotel that has everything you need for a proper stay. Comfort during registration, as everything is done through access codes in control panels. We had an issue with wifi and they fixed it for us the next day first thing in the morning. Small fridge but cools very quickly.
There is no reception as such, we did not know how to leave. The shower was very weak, very little water came out. The air conditioner may have buttons for adjusting the power and the timer. The door, despite having a panel for entering a security code, was quite worn out, so it did not provide much security. The refrigerator, despite the fact that it worked well and cooled very quickly, sometimes made a lot of noise at night.
Geographical position
No reception, dining room, restaurant breakfast, no staff other than the woman I spoke to on the phone and the cleaning lady... No information about services closed at the time of booking.
Didn't have breakfast but perfect stay
Good location, comfortable bed and not fussy bathroom. It also had a large terrace. Fridge.
Small size TV. Just one chair.