Hotel

Guest reviews about Swiss Blue Hotel Al Zahra

Al Zahra District, Abdullah Kadhim Street, 23425 Jeddah, Saudi ArabiaShow on map
To city center: 9.1 km
7.8 Good

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Rating

7.8 Good 837 reviews
Facilities
8.0
Cleanliness
8.1
Comfort
8.2
Value for money
7.6
Location
8.8
Free WiFi
6.8

Guest Reviews

One bedroom suite
1 night
January 2023
Group
نايف
31 Jan 2023
10
The reception is great

nothing

One bedroom suite
1 night
January 2023
Solo traveler
Somiah
18 Jan 2023
7.0
Good, but not repeated

The bed mattress is hard, the pillows are uncomfortable, and the mattress is old

One bedroom suite
1 night
December 2022
Family
سلمان
19 Dec 2022
10
The hotel is characterized by good services and the reception staff

nothing

One bedroom suite
1 night
December 2022
Couple
الشريف
11 Dec 2022
10
Featured hotel

nothing

One bedroom suite
3 nights
November 2022
Couple
Faisal
5 Dec 2022
8.0
It was a nice and enjoyable stay
One bedroom suite
1 night
December 2022
Family
A
1 Dec 2022
9.0
magnificence
One bedroom suite
7 nights
November 2022
Family
Moon
20 Nov 2022
9.0
Thank you all

Breakfast every day the same

One bedroom suite
1 night
October 2022
Couple
Badar
30 Oct 2022
8.0
well

The toilets are very narrow and the shower area is uncomfortable

One bedroom suite
8 nights
October 2022
Couple
Waleed
22 Oct 2022
10
very good
One bedroom suite
1 night
October 2022
Solo traveler
Alabdullah
9 Oct 2022
10
Clean and good hotel to stay

nothing

One bedroom suite
9 nights
September 2022
Family
Nj565
25 Sep 2022
7.0
A comfortable, safe hotel with an excellent location, it needs some maintenance and development

The rooms need maintenance and renovation (the air conditioners were dripping water from the ceiling, the wall paint and the bathroom are quite old and need more attention.) The room cleaning service needs development and attention from the management, as I was handed old and worn out towels, and the smell of the vacuum cleaner was very foul ( droppings smell) when cleaning. Reservation staff should be urged to be more concerned with customers, respond to their inquiries, and not neglect them. When agreeing with a customer on an order, they must inform him of the reception so as not to put the guest in an uncomfortable position. The number of baggage workers and assistants in the hotel should be increased. The room rate is considered high at the level presented, and it is preferable to reduce it and reconsider it.

One bedroom suite
1 night
September 2022
Group
Mohamed
6 Sep 2022
7.0
Good experience

The fridge was smelling bad and it was replaced but the smell didn't go away

One bedroom suite
1 night
August 2022
Couple
Khalid
26 Aug 2022
6.0
Unfortunately, a stay that will not be repeated due to the behavior of the employee at the reception

The employee's behavior is very bad. Please intervene from the administration

One bedroom suite
1 night
August 2022
Couple
Salim
20 Aug 2022
10
Beautiful

positions

Two-bedroom suite
3 nights
August 2022
Family
هدى
4 Aug 2022
8.0
Excellent and I was happy with it

positions The elevator is a long wait

One bedroom suite
2 nights
May 2022
Family
Ahmed
24 Jul 2022
10
A thousand thanks to the Mernian Hotel

A simple note: The sprinklers are a bit narrow and not an understatement of the hotel and the magnificence of the hotel

One bedroom suite
1 night
July 2022
Solo traveler
Majed
19 Jul 2022
7.0
Fun in the sense of the word

position entrance

One bedroom suite
2 nights
July 2022
Family
سالم
17 Jul 2022
9.0
The hotel is beautiful and I will visit it again, God willing

TV channels were not in HD

One bedroom suite
2 nights
July 2022
Family
نوال
15 Jul 2022
10
Very beautiful and repeated, God willing

nothing

One bedroom suite
1 night
June 2022
Family
راكان
26 Jun 2022
10
The thing is beautiful, it shines with the staff
One bedroom suite
1 night
June 2022
Family
راكان
20 Jun 2022
10
beautiful
One bedroom suite
2 nights
June 2022
Family
Ghazi
18 Jun 2022
8.0
Nice and comfortable trip

The bidet in the bathroom is once harsh, the water is pumped only by force, and the mattress in the hall is broken, and disturbance from the neighbors is not natural because there is no insulation

One bedroom suite
1 night
June 2022
Couple
Abdulrahman
13 Jun 2022
1.0
I will not repeat the experiment

Everything is bad.. there is no cleanliness at all and very bad toilets.. In short, I will not repeat the experience.

One bedroom suite
2 nights
June 2022
Family
Ali
11 Jun 2022
8.0
I wish to emphasize cleanliness

There is food under the sofa, which the cleaning service staff did not check

Two-bedroom suite
3 nights
June 2022
Family
Huda
11 Jun 2022
8.0
It's okay

The lobby is sometimes difficult to sit in due to the power of smoking Mosquitoes in the elevator and rooms Central air conditioning, lack of temperature control

One bedroom suite
3 nights
June 2022
Family
عبدالكريم
10 Jun 2022
8.0
beautiful

The same receptionist, Chinh

One bedroom suite
1 night
June 2022
Solo traveler
Abdulhakim
7 Jun 2022
4.0
disappointing.

There have been repairs in the lobby, and the smell of paint is very annoying. One elevator is working, the other is broken, and the parking spaces are unfortunately tight.

One bedroom suite
1 night
May 2022
Couple
Ghazi
22 May 2022
10
A visit will be repeated

nothing

One bedroom suite
5 nights
May 2022
Solo traveler
Alabdullah
14 May 2022
10
The hotel is wonderful and excellent

The phone does not work until I went out, despite the notification to the reception that it does not work, but unfortunately, if you need something, we will go to the reception Also, the room card they make per day as long as I am accounting for the full accommodation rent. Why is the room card not according to the payments? I wish to alert these simple lapses Thank you And greetings to you

One bedroom suite
3 nights
April 2022
Family
Samer
3 May 2022
8.0
Comfort, cleanliness and respect

nothing

One bedroom suite
1 night
April 2022
Family
Ahmed
18 Apr 2022
10
Good reception. As for cleanliness, I give it a rating of 7 out of 10

Cleanliness was not what I expected better

One bedroom suite
1 night
April 2022
Couple
Wejdan
1 Apr 2022
10
Convenient and there is a microwave, which I liked the most

everything is OK

One bedroom suite
1 night
March 2022
Couple
سعود
30 Mar 2022
10
We were happy

Some sofas need modification

One bedroom suite
2 nights
February 2022
Family
Afnan
26 Mar 2022
10
Very nice, our accredited hotel in Jeddah.

nothing

Two-bedroom suite
5 nights
March 2022
Family
مقبل
16 Mar 2022
10
Great to have an outstanding crew
One bedroom suite
2 nights
March 2022
Solo traveler
Reem
8 Mar 2022
10
I recommend it strongly 🤍

nothing

Two-bedroom suite
1 night
February 2022
Family
جابر
25 Feb 2022
6.0
Apartment 510 is very bad

The screen is not connected to the internet The flush in the toilet is bad They charge you 15 riyals for a glass cup, as if you were in a five-star hotel

One bedroom suite
3 nights
February 2022
Family
سلطان
4 Feb 2022
7.0
Nice location but old furniture

The furniture is old

One bedroom suite
1 night
January 2022
Family
Mohammad
15 Jan 2022
9.0
Distinguished residence

Slow response from the staff My luggage I brought it myself on Friday

One bedroom suite
1 night
January 2022
Family
Abdullah
14 Jan 2022
9.0
Great experience in this hotel

Girl at reception was not good

One bedroom suite
1 night
January 2022
Family
علي
4 Jan 2022
6.0
The hotel is satisfactory

Attitudes are not enough The net is not working

Two-bedroom suite
1 night
November 2021
Family
احمد
25 Dec 2021
1.0
Unfortunately, the worst stay and bad treatment

The bathroom is bad and was dripping water Unfortunately, the manager of the hotel, the Egyptian brother, treated me very badly and did not do justice to me upon understanding with him. He said that if I had gone out to look for another hotel, commodity 12 at night, by God, this would have been his response, but justice will come from the King of Kings, Lord of the Worlds, sooner rather than later. When I asked for the number of the owner of the hotel, he refused to give it to me. Well, your solution is, unfortunately, it is forbidden to be a manager

Two-bedroom suite
1 night
November 2021
Family
Rawan
20 Nov 2021
10
very wonderful
One bedroom suite
1 night
October 2021
Couple
الشريف
12 Nov 2021
10
Wonderful in every way
One bedroom suite
1 night
November 2021
Family
Faisal
10 Nov 2021
5.0
Great location, but the hotel details are poor

The air conditioner is very bad

One bedroom suite
1 night
October 2021
Family
الشريف
14 Oct 2021
10
excellent

nothing

Two-bedroom suite
4 nights
October 2021
Family
Saleh
9 Oct 2021
4.0
I will not visit again

The furniture is old - the view was bad and disturbing - the breakfast in the room is limited and repetitive

One bedroom suite
1 night
September 2021
Family
مي
19 Sep 2021
8.0
amazing
Two-bedroom suite
1 night
September 2021
Family
هدى
12 Sep 2021
8.0
good
One bedroom suite
2 nights
August 2021
Family
Faihan
20 Aug 2021
10
comfortable

* The internet is bad, unlike last time it was fast * The existence of maintenance work, and I expect it to be at its end, given that the hotel is renovating

Two-bedroom suite
2 nights
July 2021
Family
Karam
7 Aug 2021
7.0
Good location suitable for a modest quick stay with the family

There is no coordination between the hotel staff, which causes problems for the guest

One bedroom suite
5 nights
July 2021
Family
Abdulrhman
4 Aug 2021
9.0
Beautiful and worth it
One bedroom suite
2 nights
July 2021
Solo traveler
Khalid6077
25 Jul 2021
4.0
Not worth a visit

The floors are not clean, the rooms and corridors are not well ventilated, and the staff does not wear a mask

Two-bedroom suite
1 night
June 2021
Family
Abdullah
23 Jun 2021
6.0
Good furniture and excellent design

Unavailability of cleaners. I requested a cleaner at 11 o'clock and left at 4 o'clock There is also a security deposit of 100 riyals. The reception says the hotel policy The lack of services near it. The nearest supermarket is 800 meters away or more

One bedroom suite
2 nights
June 2021
Solo traveler
Hammam
22 Jun 2021
4.0
Disappointing

The cleanliness is disappointing, and the toilet smells very bad.

One bedroom suite
1 night
June 2021
Family
Mohammed
20 Jun 2021
8.0
Mohammed

The air conditioning only in the bedroom was a bit bad

One bedroom suite
1 night
June 2021
Solo traveler
البقمى
17 Jun 2021
10
I will get back to you soon
Two-bedroom suite
2 nights
June 2021
Family
Reem
14 Jun 2021
3.0
An experience that will not be repeated 👎🏽

The furniture is old and dirty with stains everywhere, and you can receive half a dead cockroach on the sofa. The rooms are not clean and there is no sweet. If you book a two-bedroom apartment, they give you two separate apartments, including a door. There are no towels and towels except by request, and the price does not match what is offered in Booking. The difference is 100 riyals And they take an extra 100 riyals as a precaution 😄

One bedroom suite
1 night
May 2021
Family
Radwan
19 May 2021
6.0
below expected

The air conditioner is not good and the bathroom does not have a floor mattress There is no free water

One bedroom suite
1 night
May 2021
Couple
Salem
7 May 2021
2.0
To be honest, I lived, but the rooms have a smell and the large number of mosquitoes in the rooms

cleanless

One bedroom suite
1 night
March 2021
Family
عبدالله
2 Apr 2021
1.0
I do not recommend it

I didn't like it, and pay attention, they tell you breakfast is free, and then they deduct it from the insurance. I don't recommend it at all

One bedroom suite
1 night
March 2021
Couple
الشريف
1 Apr 2021
10
amazing
One bedroom suite
1 night
February 2021
Solo traveler
ياسر
18 Mar 2021
9.0
very good

Too many mosquitoes

Two-bedroom suite
1 night
March 2021
Family
Naif
15 Mar 2021
2.0
less than expected

- The check-in time for the hotel is 6:30 in the evening.. When I came at 3 in the afternoon, they told me that my arrival was early, and that is why I waited in the lobby because of this strange policy that I had not seen before in any hotel! - The hotel takes insurance (we have reached 2021 and there are still hotels that take cash insurance upon check-in). - The hotel is purely financial in every way. Even guest water is not provided. The water in the rooms is for a high price. - I didn't see any interest in sterilization. There are no sanitizers in the hotel. The elevator is disgustingly full of mosquitoes.

One bedroom suite
2 nights
March 2021
Couple
Faisal
14 Mar 2021
7.0
Thank you, the girls' team is at the top of morals

The price is high. The price of a cup of tea is 7 riyals. This is illogical. The furniture needs more care. The washbasins are very old The bed is too high The hotel phone number is always turned off or incorrect It is assumed that the phone number is necessary

One bedroom suite
1 night
February 2021
Family
الشريف
24 Feb 2021
8.0
We hope to spray the parking lots and rooms for the large number of mosquitoes

Please lower the price a little

Two-bedroom suite
3 nights
January 2021
Family
Abdullah
30 Jan 2021
1.0
Unfortunately, it does not match the evaluation

The reservation was 3 days from the first day at night, and the bathroom water is very weak. We have to call the reception to strengthen the water. This is the first problem in the apartment. From the first day, by God, the electricity in the apartment is half working, and the other half is cut off, and we talk to them so that they turn on the electricity, knowing that the Yemeni employee knows that the apartment has a problem with electricity and water, and he did not speak about it. The last day from noon to checkout, and the air conditioner is off and does not work To be honest, I doubt and am sure that the hotel rating in Booking is incorrect and needs to be reviewed by the residents Note that I have pictures and clips showing the weakness of the water and the power outage, and I will download them in Google Map Because the evaluation is credible and safe

One bedroom suite
1 night
January 2021
Couple
Hezam
30 Jan 2021
10
If there is an evaluation of more than 10, it is worth it
One bedroom suite
1 night
January 2021
Couple
Abdullah
16 Jan 2021
10
An exceptional experience

nothing .

One bedroom suite
1 night
January 2021
Family
عبدالله
14 Jan 2021
9.0
amazing

sound insulators

One bedroom suite
1 night
December 2020
Solo traveler
Nasser
24 Dec 2020
1.0
poor

The furniture is not clean and old, the lobby is all private teachers, there is no bathtub, there is no view, the reception was bad and delays in entry and exit

One bedroom suite
1 night
December 2020
Solo traveler
Abdulaziz
16 Dec 2020
10
Nice hotel

nothing

One bedroom suite
1 night
November 2020
Solo traveler
Khaled
13 Dec 2020
10
One of the best hotels
One bedroom suite
1 night
December 2020
Family
Saud
12 Dec 2020
10
Thank you 😊

car parking

One bedroom suite
2 nights
December 2020
Family
Khalid
1 Dec 2020
5.0
The first time and the last time I stay in your hotel.. Thank you for accepting the evaluation

The reception staff are grinning. As for the employee of the baggage carrier, he is jovial, and the employee who prepares the breakfast has excellent manners.. In addition, I asked the reception to leave and bring the baggage carrier, and I was late for 23 minutes..

Two-bedroom suite
2 nights
November 2020
Family
Al
21 Nov 2020
5.0
If smoking is not voluntarily prohibited in the lobby, the regulatory authorities must be informed to cancel the 4-star rating

Unfortunately, it is a 4-star hotel, and the lobby is as if it was incinerated by the many smokers, despite the luxurious furniture, because it is unhealthy, unfit for sitting, and is not suitable for a one-star hotel. And just passing through the lobby, you feel suffocation and nausea from the amount of smoke, as if you are in the middle of a crematorium. Unfortunately, I did not expect it to be a 4-star hotel and people's health and the orders that prevent smoking in public places are underestimated. Therefore, I got tired with my family and children as we crossed the hall from this irregular behavior.

One bedroom suite
1 night
October 2020
Solo traveler
Abdulaziz
16 Nov 2020
1.0
Everything is fine except for the employee who caused my father to leave before the agreed time

Lack of honesty and sever agreement between the customer and the employee

One bedroom suite
2 nights
November 2020
Solo traveler
نايف
15 Nov 2020
7.0
Good luck, God willing

It needs improvement in terms of installing shower curtains and towels need to change their material, not at the hotel level There is no cafe or restaurant menu in the room, and parking is considered average

One bedroom suite
1 night
November 2020
Couple
Marwan
12 Nov 2020
8.0
Excellent hotel

Requesting an amount for insurance from the hotel, as well as the internet, is not complete

Two-bedroom suite
1 night
September 2020
Group
Mohammed
19 Oct 2020
9.0
recreation trip

The toilets need maintenance and follow-up, but they were clean

One bedroom suite
1 night
October 2020
Solo traveler
Hassan
9 Oct 2020
10
One of the best hotels in Jeddah
One bedroom suite
1 night
October 2020
Family
Abdulaziz
5 Oct 2020
6.0
A place that needs attention

There are no special shoes in the bathroom, and the furniture is very careful and clean

One bedroom suite
1 night
October 2020
Couple
Sultan
3 Oct 2020
6.0
The toilets are very bad and very small, as I am a solid human being

Bathrooms

One bedroom suite
1 night
September 2020
Solo traveler
Abdulaziz
23 Sep 2020
1.0
Not good and I hope to review the cleanliness and attention to what it was

The cleanliness of the place is not good, the mattresses are bad, and there are no bathroom shoes, especially since I am one of the pioneers of this hotel since its opening until today, because it was one of the best hotels, and it will be the last visit to it without evil due to lack of interest

One bedroom suite
1 night
September 2020
Solo traveler
Fahad
15 Sep 2020
10
excellent
One bedroom suite
1 night
September 2020
Family
Essa
1 Sep 2020
7.0
OK stay

1- The hotel lobby smells of smoke and the smell reaches the rooms even on the upper floors 2- Upon my arrival, I was asked for a deposit of 100 riyals, and this point was not mentioned during the reservation 3- Login is slow due to the fact that the employee is new (login took approximately 10 minutes) and there is more than one paper that needs to be signed 4- The water cycle is very, very bad and dangerous because of the pooling of water and its bad design 5- You cannot turn off the air conditioner because just turning off the air conditioner makes a continuous annoying buzzer sound, and when inquiring from the reception, they said that it is a normal thing, just do not turn off the air conditioner (I see it as something annoying)

One bedroom suite
2 nights
July 2020
Couple
ابوطالب
18 Aug 2020
10
amazing

nothing

Two-bedroom suite
2 nights
August 2020
Family
سامي
18 Aug 2020
8.0
special location

The smell of smoke in the hotel lobby

One bedroom suite
1 night
August 2020
Family
أحمد
16 Aug 2020
9.0
Alhamdulillah it was a comfortable stay

nothing

One bedroom suite
3 nights
August 2020
Family
Eyad
16 Aug 2020
6.0
I will not live here again

Smoking Smoking is a problem. There is a coffee shop in the lobby, and smoking is allowed in it. The smell is disgusting, and it reaches even the rooms and rooms on the street. Noise from cars. The internet does not work, and the work is very weak.

Two-bedroom suite
1 night
August 2020
Family
Saad
14 Aug 2020
10
Cleanliness and upscale handling

Lots of smokers in the reception

One bedroom suite
5 nights
August 2020
Family
Abo
13 Aug 2020
1.0
Al Shahrani

The entire hotel staff is bad except for the cleaners The air conditioning is bad, the rooms smell bad Delays in the entry and exit process Not taking care of clothes when washing God willing, I will not stay at the hotel again

One bedroom suite
1 night
July 2020
Solo traveler
البرنسيسه
31 Jul 2020
7.0
comfortable

flat carpet

One bedroom suite
1 night
July 2020
Couple
حسن
28 Jul 2020
9.0
Excellent
Two-bedroom suite
3 nights
July 2020
Family
Abdullah
20 Jul 2020
5.0
The location of the hotel is beautiful, but the building and furniture are old

First, entry is at 6 pm, and this is a large number, and they do not provide water to the rooms, whether on a daily basis or upon entry, although it is the routine of all hotels Secondly, the floor carpets in the rooms are old and dirty, and an unpleasant smell emanates from them Thirdly, the refrigerator contains water and juices, riyals and 2 riyals, and when we went out, we were surprised that it was money, and they charged us for water, Abu Nass riyals, for 4 riyals. They also charged us for the juice, Abu Riyal, for 5 riyals They charged us for juice, Abu 2 riyals, for 8 riyals In fact, any hotel at the same level as the water is free of charge Especially on the first night of accommodation, and all Jeddah hotels offer Free water daily with housekeeping and I personally have some The hotels I stayed in in Jeddah send me a carton of water for free Although their housing is better and more beautiful, and their price is lower as well It seems that the Swiss Blue Hotel thinks it is a Sheraton or Hilton Fourth, at checkout, they deducted 25 riyals for a spoon A lost plastic kitchen in the same room, if the worker searches for it well, because children play with it, and the full set of them does not exceed 15 riyals Fifthly, some of the reception staff are new to working in hotels and do not understand anything at all, and it is clear that they are under training Fifthly, the building is old, it was an ordinary residential building, then they converted it into a hotel in a very primitive and unorganized manner, and the bathrooms were bad Form, content and bathroom chairs from 1388 AH All in all (Wrong who thinks of going back to them again)

One bedroom suite
1 night
July 2020
Family
Saad
19 Jul 2020
5.0
Those interested in lighting

Restrooms need improvement Bed pillows need to be changed Lighting options are nothing but white

One bedroom suite
2 nights
July 2020
Couple
Mnal
18 Jul 2020
10
amazing

The payment was in cash, and I was coming at four o'clock in the morning. My husband had to go to withdraw the cash amount to pay, and we excuse them because the machine was broken on the same day, but everything is beautiful and wonderful, and I will come back again, God willing.

One bedroom suite
2 nights
July 2020
Solo traveler
Rashad
17 Jul 2020
9.2
Quiet and beautiful place

The carpets need a clean and the sofa needs a little maintenance

One bedroom suite
1 night
July 2020
Group
عمر
14 Jul 2020
7.9
Worth a try

Beautiful in every way

One bedroom suite
1 night
July 2020
Couple
ابوطالب
13 Jul 2020
9.0
amazing

The smell of cigarettes in the hotel entrance

One bedroom suite
1 night
July 2020
Couple
Abdullah
11 Jul 2020
10
Beautiful

There are no slippers for the bathroom, and the rug needs washing

One bedroom suite
1 night
June 2020
Solo traveler
Abdullah
16 Jun 2020
8.8
Very nice hotel

Nothing, everything is beautiful, but it would be better if they changed some of the room lights to yellow and only