calm
nothing
The place is clean and the location is excellent. The place is spacious
The bed mattress is hard, the pillows are uncomfortable, and the mattress is old
Cleanliness and proximity to services
nothing
Everything is there
nothing
It is close to all services, and there are basement parking spaces, and the classy treatment of all reception staff, especially Sister Salma
The price, the location, the cleanliness, the dealing, the site, frankly, is very excellent 👍👍👍👍👍
Very comfortable
Breakfast every day the same
Bed linen and living room
The toilets are very narrow and the shower area is uncomfortable
The level of cleanliness is excellent And the breakfast is very good
excellent
nothing
The location of the hotel is excellent, a lively street with all services and close to the most important destinations. The hotel is quiet, safe, comfortable, and offers a good service. Special thanks to the worker (Mohsen) for his courtesy and courteous service. It could be upgraded to an excellent hotel if some adjustments were made as listed in my comment with "I didn't like it." It could be a repeat visit.
The rooms need maintenance and renovation (the air conditioners were dripping water from the ceiling, the wall paint and the bathroom are quite old and need more attention.) The room cleaning service needs development and attention from the management, as I was handed old and worn out towels, and the smell of the vacuum cleaner was very foul ( droppings smell) when cleaning. Reservation staff should be urged to be more concerned with customers, respond to their inquiries, and not neglect them. When agreeing with a customer on an order, they must inform him of the reception so as not to put the guest in an uncomfortable position. The number of baggage workers and assistants in the hotel should be increased. The room rate is considered high at the level presented, and it is preferable to reduce it and reconsider it.
Relative calm, cleanliness and good behavior of the staff
The fridge was smelling bad and it was replaced but the smell didn't go away
Unfortunatly there is not
The employee's behavior is very bad. Please intervene from the administration
excellent
positions
Everything is in excellent condition
positions The elevator is a long wait
I liked everything from the reception staff to the hotel workers
A simple note: The sprinklers are a bit narrow and not an understatement of the hotel and the magnificence of the hotel
near services
position entrance
The hotel is beautiful and comfortable, its location is close to services, the staff is helpful, I booked a room and lounge and it was of a good size, comfortable and clean, and the furniture and decor are beautiful and quiet. I asked to change the water boiler because it had a problem, so it was changed, and there was a malfunction in the room door, so it was fixed.
TV channels were not in HD
Cleanliness, treatment of staff, and proximity to services
nothing
The staff is very nice Calm Comforts cleanliness And so cute
The staff is like honey, the place is comfortable, and cleanliness is like sugar, Mashallah
Cleanliness, staff treatment, close to everything
The bidet in the bathroom is once harsh, the water is pumped only by force, and the mattress in the hall is broken, and disturbance from the neighbors is not natural because there is no insulation
very bad
Everything is bad.. there is no cleanliness at all and very bad toilets.. In short, I will not repeat the experience.
The reception staff was wonderful
There is food under the sofa, which the cleaning service staff did not check
The place is clean ok External parking is available, but the floor is very high Basement parking is available, but it is too narrow for a number of cars Its location is very excellent and everything is available around it The reception is great and responsive There is a washing machine and clothes line in the bathroom, and there is an iron and iron
The lobby is sometimes difficult to sit in due to the power of smoking Mosquitoes in the elevator and rooms Central air conditioning, lack of temperature control
The location is strategic, everything is close to it
The same receptionist, Chinh
Location only
There have been repairs in the lobby, and the smell of paint is very annoying. One elevator is working, the other is broken, and the parking spaces are unfortunately tight.
everything
nothing
The place is excellent and wonderful
The phone does not work until I went out, despite the notification to the reception that it does not work, but unfortunately, if you need something, we will go to the reception Also, the room card they make per day as long as I am accounting for the full accommodation rent. Why is the room card not according to the payments? I wish to alert these simple lapses Thank you And greetings to you
The location, comfort, cleanliness and the morals of the staff are very high, especially the reception
nothing
Good hospitality and reception
Cleanliness was not what I expected better
Yes, but I would like to increase the quantity
everything is OK
Everything is nice and sweet
Some sofas need modification
The cleanliness is the treatment of the staff.
nothing
The hotel is very beautiful in terms of cleanliness, comfort and breakfast, but the most wonderful thing about it is the elegant treatment of the sisters at the reception
Everything is beautiful from the reception to comfort and cleanliness 👍
nothing
Apartment 510 is not good and there are many comments on it
The screen is not connected to the internet The flush in the toilet is bad They charge you 15 riyals for a glass cup, as if you were in a five-star hotel
the site
The furniture is old
Hotel location cleanliness The lobby is special Cafe in the lobby
Slow response from the staff My luggage I brought it myself on Friday
Cleanliness and handling, especially by a very respectable Yemeni employee
Girl at reception was not good
Evening shift employee bag worker
Attitudes are not enough The net is not working
The bathroom is bad and was dripping water Unfortunately, the manager of the hotel, the Egyptian brother, treated me very badly and did not do justice to me upon understanding with him. He said that if I had gone out to look for another hotel, commodity 12 at night, by God, this would have been his response, but justice will come from the King of Kings, Lord of the Worlds, sooner rather than later. When I asked for the number of the owner of the hotel, he refused to give it to me. Well, your solution is, unfortunately, it is forbidden to be a manager
everything
cleanliness
the site
The air conditioner is very bad
Location, cleanliness, service and reception
nothing
Location only
The furniture is old - the view was bad and disturbing - the breakfast in the room is limited and repetitive
Proximity, quality and right price
Everything is fine except for the situations
* The hotel staff are all helpful and courteous. All thanks to them * The size of the apartment and the availability of its necessities * Delivery service and services by the hotel staff * (I thank everyone for their ethics and distinguished service)
* The internet is bad, unlike last time it was fast * The existence of maintenance work, and I expect it to be at its end, given that the hotel is renovating
The breakfast is good, the location is very good, the place is quiet and clean.
There is no coordination between the hotel staff, which causes problems for the guest
All staff are helpful in the hotel. The rooms and bathrooms are very clean. The response speed is a thousand thanks to Sister Fatima for her noble character
excellent location,
The floors are not clean, the rooms and corridors are not well ventilated, and the staff does not wear a mask
Use of modern technology
Unavailability of cleaners. I requested a cleaner at 11 o'clock and left at 4 o'clock There is also a security deposit of 100 riyals. The reception says the hotel policy The lack of services near it. The nearest supermarket is 800 meters away or more
The sister at the reception and the staff.
The cleanliness is disappointing, and the toilet smells very bad.
The location as well as the cleanliness of the hotel
The air conditioning only in the bedroom was a bit bad
Staff reception and cooperation
The furniture is old and dirty with stains everywhere, and you can receive half a dead cockroach on the sofa. The rooms are not clean and there is no sweet. If you book a two-bedroom apartment, they give you two separate apartments, including a door. There are no towels and towels except by request, and the price does not match what is offered in Booking. The difference is 100 riyals And they take an extra 100 riyals as a precaution 😄
The location is just very convenient
The air conditioner is not good and the bathroom does not have a floor mattress There is no free water
nothing
cleanless
Nothing I liked and the price is too high
I didn't like it, and pay attention, they tell you breakfast is free, and then they deduct it from the insurance. I don't recommend it at all
Handling, cleanliness and service are all excellent
The location and cleanliness are excellent, speed of service, good reception, dealing and cooperation from the receptionist, Rana, who was very wonderful and beautiful ..
Too many mosquitoes
The location was right for me
- The check-in time for the hotel is 6:30 in the evening.. When I came at 3 in the afternoon, they told me that my arrival was early, and that is why I waited in the lobby because of this strange policy that I had not seen before in any hotel! - The hotel takes insurance (we have reached 2021 and there are still hotels that take cash insurance upon check-in). - The hotel is purely financial in every way. Even guest water is not provided. The water in the rooms is for a high price. - I didn't see any interest in sterilization. There are no sanitizers in the hotel. The elevator is disgustingly full of mosquitoes.
The employees, girls and boys, are at the top of morals. He thanked the employee, Rana, for the speedy completion of the exit
The price is high. The price of a cup of tea is 7 riyals. This is illogical. The furniture needs more care. The washbasins are very old The bed is too high The hotel phone number is always turned off or incorrect It is assumed that the phone number is necessary
Everything is beautiful
Please lower the price a little
nothing
The reservation was 3 days from the first day at night, and the bathroom water is very weak. We have to call the reception to strengthen the water. This is the first problem in the apartment. From the first day, by God, the electricity in the apartment is half working, and the other half is cut off, and we talk to them so that they turn on the electricity, knowing that the Yemeni employee knows that the apartment has a problem with electricity and water, and he did not speak about it. The last day from noon to checkout, and the air conditioner is off and does not work To be honest, I doubt and am sure that the hotel rating in Booking is incorrect and needs to be reviewed by the residents Note that I have pictures and clips showing the weakness of the water and the power outage, and I will download them in Google Map Because the evaluation is credible and safe
Cleanliness, reception, calmness, comfortable furniture
One of the most beautiful hotels that I visited in terms of service, comfort and attention from everyone, especially the receptionist Rana, very helpful, easy entry and exit and elegant treatment. Regarding the cleanliness and ventilation of the rooms, it was good and the location is distinctive and close to the airport and all services and parking are available. ..
nothing .
cleanliness
sound insulators
Location and positions
The furniture is not clean and old, the lobby is all private teachers, there is no bathtub, there is no view, the reception was bad and delays in entry and exit
Everything is beautiful
nothing
Good reception, great staff, fast service, clean, comfortable and quiet place For nearly three years, I lived in the same hotel on a monthly basis, until I became known to them.
Everything is fine, but the air conditioner 🌶
car parking
The breakfast is good, but I asked for one dish instead of another dish and my request was refused..
The reception staff are grinning. As for the employee of the baggage carrier, he is jovial, and the employee who prepares the breakfast has excellent manners.. In addition, I asked the reception to leave and bring the baggage carrier, and I was late for 23 minutes..
The suite is clean and semi-complete, the services are semi-integrated, there are separates, an excellent kitchen, clean toilets, and a spacious suite, and it deserves praise
Unfortunately, it is a 4-star hotel, and the lobby is as if it was incinerated by the many smokers, despite the luxurious furniture, because it is unhealthy, unfit for sitting, and is not suitable for a one-star hotel. And just passing through the lobby, you feel suffocation and nausea from the amount of smoke, as if you are in the middle of a crematorium. Unfortunately, I did not expect it to be a 4-star hotel and people's health and the orders that prevent smoking in public places are underestimated. Therefore, I got tired with my family and children as we crossed the hall from this irregular behavior.
Everything is beautiful except
Lack of honesty and sever agreement between the customer and the employee
The place is quiet and clean and the reception is very respectful The location of the hotel is very convenient
It needs improvement in terms of installing shower curtains and towels need to change their material, not at the hotel level There is no cafe or restaurant menu in the room, and parking is considered average
The location of the hotel and its proximity to all services
Requesting an amount for insurance from the hotel, as well as the internet, is not complete
The hotel lobby was amazing The employee, Sameh, and the female employees, Sarah and Jamila, are at the top of sophistication and good treatment The coffee is very good The rooms are very clean and comfortable
The toilets need maintenance and follow-up, but they were clean
The staff is very respectful Speed of arrival of orders The place is clean and quiet The price is honestly excellent My visit to the hotel is not the first and I will repeat it Thank you, Swiss Blue Hotel 🌹🌹
Everything is beautiful, location and reception, especially Sawyer Khaled and Mr. Sameh
There are no special shoes in the bathroom, and the furniture is very careful and clean
The location of the hotel is excellent, everything in it is excellent, from the receptionist to everything, but the only problem is the bathrooms are very poor and very small.
Bathrooms
Employee morals and honesty
The cleanliness of the place is not good, the mattresses are bad, and there are no bathroom shoes, especially since I am one of the pioneers of this hotel since its opening until today, because it was one of the best hotels, and it will be the last visit to it without evil due to lack of interest
The reception is helpful, the rooms are clean, and the location is close to everything
1- The price 2- The speed of fulfilling requests
1- The hotel lobby smells of smoke and the smell reaches the rooms even on the upper floors 2- Upon my arrival, I was asked for a deposit of 100 riyals, and this point was not mentioned during the reservation 3- Login is slow due to the fact that the employee is new (login took approximately 10 minutes) and there is more than one paper that needs to be signed 4- The water cycle is very, very bad and dangerous because of the pooling of water and its bad design 5- You cannot turn off the air conditioner because just turning off the air conditioner makes a continuous annoying buzzer sound, and when inquiring from the reception, they said that it is a normal thing, just do not turn off the air conditioner (I see it as something annoying)
Respect for the reception staff, Sister Sarah Ahmed
nothing
The reception staff is helpful, the location of the hotel is excellent, and all services are available on foot. Excellence in check-in and check-out.
The smell of smoke in the hotel lobby
The reception staff is excellent, although a reservation was not paid in advance, but it kept the reservation until our late arrival. The procedures were completed quickly, and the room is very comfortable and suitable
nothing
Its location is unique, and there are many restaurants, cafes, shops, and markets nearby. You go to it on foot. The hotel system is wonderful and distinctive. There is a sofa in the lounge that turns over, a bed that works for children, and there is NetFlix and YouTube on the screen.
Smoking Smoking is a problem. There is a coffee shop in the lobby, and smoking is allowed in it. The smell is disgusting, and it reaches even the rooms and rooms on the street. Noise from cars. The internet does not work, and the work is very weak.
The staff was courteous and welcoming The cleanliness is excellent The breakfast is also great
Lots of smokers in the reception
Nothing is mentioned
The entire hotel staff is bad except for the cleaners The air conditioning is bad, the rooms smell bad Delays in the entry and exit process Not taking care of clothes when washing God willing, I will not stay at the hotel again
The location is excellent
flat carpet
Excellent and encouraged to stay again
The location is beautiful and you have all the services Shops, restaurants and shopping in general
First, entry is at 6 pm, and this is a large number, and they do not provide water to the rooms, whether on a daily basis or upon entry, although it is the routine of all hotels Secondly, the floor carpets in the rooms are old and dirty, and an unpleasant smell emanates from them Thirdly, the refrigerator contains water and juices, riyals and 2 riyals, and when we went out, we were surprised that it was money, and they charged us for water, Abu Nass riyals, for 4 riyals. They also charged us for the juice, Abu Riyal, for 5 riyals They charged us for juice, Abu 2 riyals, for 8 riyals In fact, any hotel at the same level as the water is free of charge Especially on the first night of accommodation, and all Jeddah hotels offer Free water daily with housekeeping and I personally have some The hotels I stayed in in Jeddah send me a carton of water for free Although their housing is better and more beautiful, and their price is lower as well It seems that the Swiss Blue Hotel thinks it is a Sheraton or Hilton Fourth, at checkout, they deducted 25 riyals for a spoon A lost plastic kitchen in the same room, if the worker searches for it well, because children play with it, and the full set of them does not exceed 15 riyals Fifthly, some of the reception staff are new to working in hotels and do not understand anything at all, and it is clear that they are under training Fifthly, the building is old, it was an ordinary residential building, then they converted it into a hotel in a very primitive and unorganized manner, and the bathrooms were bad Form, content and bathroom chairs from 1388 AH All in all (Wrong who thinks of going back to them again)
Excellent for its price
Restrooms need improvement Bed pillows need to be changed Lighting options are nothing but white
Cleanliness, staff smile, location
The payment was in cash, and I was coming at four o'clock in the morning. My husband had to go to withdraw the cash amount to pay, and we excuse them because the machine was broken on the same day, but everything is beautiful and wonderful, and I will come back again, God willing.
Good value for the amount
The carpets need a clean and the sofa needs a little maintenance
Sophisticated treatment from the crew as a whole of smiles and greetings And Sister Sarah at the reception is short The kitchen is integrated
Beautiful in every way
Comfort, non-disturbing, reception of the guest, speed of check-in and check-out, and thanks to those in charge who gathered us at the hotel and the sister who was present at noon. Honestly, the summit of respect and taste Note that it will not be the last visit to the hotel
The smell of cigarettes in the hotel entrance
The staff and facilities are beautiful
There are no slippers for the bathroom, and the rug needs washing
I liked everything, and the receptionist, Sameh, is one of the best employees, with great privacy, and a wonderful hotel
Nothing, everything is beautiful, but it would be better if they changed some of the room lights to yellow and only