All liked it! Close to the sea! Great staff, clean room, breakfast included! The breakfast is delicious! There is a pool! Everything is nearby, cafes, restaurants, shops
To begin with, it is strange to me why the booking itself and its recommendation system did not recommend this hotel to me. Already after I put the filter I saw this wonderful hotel. I must say that he exceeded all my expectations, almost everything is perfect: from the transparent reception to the hotel itself and its rooms. The room has a perfect renovation, nothing flows, does not drip, does not stink. The bed is perfect, I even wanted to buy such a mattress for my home. The breakfasts are GREAT. The staff is very friendly. Location 3 minutes to the central beach. There is a place to park your car outside. In general, this is almost ideal.
But as they say, there can be no ideal. The windows overlook the common terrace. Don't forget to close the curtains if you're walking naked around the room (although maybe this one is exactly what you came here for :) and the second heating was not turned on in October, although it was up to 8 degrees at night. We were heated by a split system.
I liked everything from the panoramic reception, polite and smiling staff, a beautiful and comfortable room that creates the illusion of home, a beautiful and large swimming pool, the view from the window, the proximity of the sea and the embankment.
There were few days, but this is already due to my workload. I will definitely come and stay again in this hotel if I am in Gelendzhik again.
We lived in a deluxe room, the room is large, very clean, a huge bed, plus a sofa, perfectly white bedding, a clean beautiful bathroom. Heated pool +27, swam in non-flying weather. Delicious breakfasts (2 cereals, scrambled eggs, fried eggs, pancakes, cheesecakes, etc.), cozy atmosphere in the restaurant. The staff is polite and friendly. Recommend
The hotel is just 💣🔥! The breakfasts are delicious! The staff is attentive, the room is clean and comfortable. In general, if we come to Gelendzhik, we will definitely return and advise you))
The four of us rested .. my husband, our baby age 1.2 and the godmother of the baby. Gelendzhik is a very cozy hometown.. An amazing embankment along which we took walks every day. The hotel is really located about 400-500m from the sea .. this distance did not bother us .. along the way you can go to the Perekrestok store and the five. The hotel has a heated pool, which was very useful to us .. since we were unlucky with the weather (this year it was abnormally not hot ((in Gelendzhik in September) The rooms are small but cozy. San knots are simply with a chic renovation .. I don’t know how it is in other rooms, but in our 311 two-room suite there was just fire. The holy of holies restaurant) is very clean with a good repair .. the breakfasts are simply gorgeous and eerily delicious. A very large selection of dishes .. a separate bow to the chef. The hostess, a very nice woman.. always helped the staff to cover the Swedish.. It is a pity that due to recent events in the hotel had to cancel lunches and dinners.. If such breakfasts are delicious.. and the rest would probably be wonderful. The girls who keep the hotel clean and the girl who cleans the rooms.. thank you so much... you are great fellows. The hotel is VERY clean! The girls at the reception are very nice and friendly..always smiling. The hotel also has baby strollers for free, I think this is important for many. Done not expensive you can use the laundry service. We liked the hotel. I would probably stop here again. Good luck to you guys .. and I want you to quickly restore the hotel to full capacity and return lunches and dinners.
I didn't like that I didn't have many days to rest.
Good location, close to shops, not far from the promenade and the central beach
Comfortable and clean rooms Clean heated pool Responsive staff Delicious breakfasts
Good location, near the central embankment, in 15-20 minutes you can walk to a thick cape, where the water is clear and it is comfortable to swim. Very clean, both in the room and throughout the hotel. The maids constantly clean the floors and all surfaces. Room cleaning is every day. Clean big pool. Delicious varied breakfast buffet. The staff welcomes guests like family), any issue is resolved quickly. We needed a second blanket, brought in 5 minutes.
Didn't see any cons, great hotel
The room is small and dark. Meals are included in the price - everything is delicious. There is no parking, they put it on a paid one (( Near the embankment.
Thank you for staying alive. Extreme challenge.
In general, apart from the incident, on the day of our departure, I liked everything, I was even going to recommend it to friends and colleagues.
On the day of our departure, an emergency occurred. Explosion at the hotel. It certainly made a lasting impression unfortunately. It was very scary.
We stayed in a Deluxe Double Room. What made me very happy was the quality and quantity of cleaning, and not only in the room, but throughout the entire territory, when you walk from the beach, the sand from the slippers falls almost immediately into the scoop of the cleaner. All requests (basins, vases, rags, etc.) were fulfilled as quickly as possible, all the staff were young and friendly. The food throughout the stay was acceptable, of course, without delicacies, but tasty and different, I can safely say that for all the time, this was the only food that we did not get poisoned, although we ate both in inexpensive and expensive restaurants.
There was a small minus, the shower was leaking, but they brought us a sufficient number of towels and they were changed in a timely manner, so this did not cause discomfort
Location, mountain view from the room on the balcony
Close to the sea
Dirty pool, no place for an apple to fall, a lot of people. The room was supposed to be deluxe, in fact very small, no where to turn around
The pool is always clean and the water is comfortable in degrees. There was a minimal but tasty buffet in the beginning. In the afternoon tea for children ice cream, comfortable in the room, clean and tidy always. It is possible to bring porridge to the room for breakfast to feed the little one
There are no special rugs in the shower bathroom, because of which the little one slipped and hit his head hard. There are also no rubber mats near the pool, it is very slippery and scary to walk even by yourself. The first half of the vacation was a buffet, the last 4 days, the service staff served food without a choice and it became not tasty, the children completely refused to eat, therefore, additional expenses for food.
Food. It is necessary to diversify
Cozy and clean hotel, respectful staff
With a small child, it is better not to take a room on the first floor, since the dining room, sun loungers, and the pool on the first floor are accordingly noisy, especially when the hour of eating comes. But this did not stop us from being satisfied. Unfortunately, we didn't take a photo, we didn't have to
The work of the restaurant is excellent - cleanliness, friendly waitresses, delicious and fresh food. Good decoration in the rooms, beautiful mirrors, new bathrooms, excellent mattresses and cotton bedding. Special thanks to the reception administrators for their responsiveness and assistance in any accommodation matters.
Very noisy from the street.
Very tasty food, friendly staff, in general, the rest turned out to be very sincere, even despite the fact that my wife and I had to leave earlier than expected, due to business at home
Everything is on the level
Great hotel, located 2 minutes walk from the beach. Rooms are clean, comfortable and cleaned daily. The kitchen is a buffet, the food is always delicious. The staff is polite, helpful. Next time I will definitely stay there again. Thank you for your hospitality, everyone loved it!
There are no downsides.
Very friendly, helpful and considerate staff! Clean and comfortable in the rooms! And most importantly, there was no need to cook!)))
Steep stairs to the rooms. We lived on the 4th floor, so it was not very convenient to constantly move along such stairs. An elevator would be perfect! Also, the buffet is very simple with the cheapest products. The beer was ok and the wine was cheap.
The location and the hotel are great, but you can clearly hear the neighbors, apparently thin partitions + we did not replenish our supply of toiletries. Otherwise, I liked everything! The staff is polite and helpful.
Four meals a day. Food quality and not variety at the level of a good cafe/restaurant. Everything is always fresh. Clean rooms, clean area, polite and friendly staff. What would I add: a corkscrew in the room; coffee machine in a restaurant But in general, above praise! Well done!
For three nights we paid 10,800 rubles and were surprised to find that this amount includes breakfast, afternoon tea, lunch and dinner. Everything is very worthy, each room has a separate table on the terrace, an ironing board in the corridor. Fairly varied food. The intervals between meals are a maximum of 2 hours.
When cleaning, we threw out a part from an expensive racing bike, which, in order not to lose it, was specially placed on the windowsill. The cleaning lady apparently thought it was dirt or a window detail, then she did not admit it. Unpleasant.
Very tasty food, several dishes to choose from, 4 meals a day, clean pool, friendly staff.
Very small pillows. After the outlet was repaired, the refrigerator in the room was not turned on (food was lost)
Very Clean, great location. Excellent cuisine
Couldn't get a late check out
Clean and comfortable. Nice staff, especially in the dining room) what kind women are friendly, just angels) good food, the choice is not great, but it is there) everything is delicious) there is a microwave in the dining room, a high chair. Pool towels are available at the reception. Not far from the sea, there is a crossroads supermarket nearby. The beach is clean. Now they are installing umbrellas for vacationers)
Wet in the room, even the bed was a little damp. The towels didn't dry out. Audibility is not very good. Few sun loungers on the pool. The pool is clean, not deep. The floors are very cold, but there are slippers.
Food, cleaning, staff
I didn’t like the Buffet (canteen option), the room indicated on the photo in the booking differed from the one provided (when booking there is no information about all accommodation options, they are silent, expectation / reality in the photo), the hotel did not provide a timely check-in (the room was still expected + 2-2 .5 hours)
Very nice staff, the suite is decent enough
Lack of territory, from the street immediately there is a reception behind the glass and behind the next glass there is a pool, there are only 6 sun loungers by the pool, before lunchtime there is a pool and sun loungers in the shade. An infernal construction site nearby starts drilling from 8 in the morning.
Staff attitude, price and living conditions exceeded our expectations
Small car park
Stayed for a couple of days. I liked everything in the room, tasteful. It was clean. An attentive maid. Convenient location, a couple of minutes and you are on the waterfront. Nearby there is a "Crossroads" and a delicious dining room.
For some reason, there was no duvet cover that day. They promised to provide it to me later, but they did not bring it. In the evening I went down to the reception and informed about it. They said everything will be. But upon returning to the room, there was no duvet cover, but a blanket. And only the next day, at the request, the blanket was tucked in.
good location A large bed There is hot water Air conditioner Television YouTube connected to TV
Booked one room, ended up getting another...( When booking a room, there is a bed and a sofa in a large room, as a result you get a tiny room with a bed and a chair-bed... There was a century-old cobweb in the room, the faucet in the shower was broken, there was dirt in the drawers ... Only one pair of slippers, linen for the chair-bed was asked twice No hair dryer in the room, ironing in the hallway It was cold in the room and the air conditioning only works for cold.
Liked the fresh renovation, clean, nice receptionist, great big bathroom
Cleaning is not every day, the junior suite in the photo is larger than in life, there is no parking from the hotel. And as a bonus, the windows of our room overlooked, so to speak, a technical room where things were dried: at 8 on Sunday, on vacation, EVERYONE does not want to wake up from the fact that the staff is discussing the purchase of new rags right out the window. After all, we came to rest, take into account this moment somehow, you know that the room is occupied! And the windows of other rooms overlook the pool and a through balcony, it can be noisy from people.
Very convenient location in the heart of the city, two minutes supermarket crossroads, city center with an abundance of cafes in 5 minutes. The street is quite quiet, the cars do not make noise. Very friendly staff, both the administrators at the reception and the maids, constantly asked if everything was fine with us and tried to please us as soon as possible. Cleaning is regular. The staff is not intrusive, they are almost invisible in the hotel, they appear only when needed. We hardly saw any neighbors. Unfortunately, the cafe could not be assessed, since the season had not yet begun and the cafe was not working. Suitable for families and in general for any holiday, I recommend.
The automatic electricity in the room was a little off, but it was easily fixed. Slightly hard towels. The mattress is hard for me, but for some it's more of a plus.
Cleanliness, Hotel is new.
The room is very small, in the photo it seems much larger.
The room is perfectly clean, beautiful comfortable bed, fresh new linen, warm blanket. Battery included, split also available. We rested in the rainy season, watched mountains and clouds from the balcony, beautiful. The shower room is comfortable, clean, large, nice. In general, everything is very pleasant.
This has nothing to do with the hotel, and it didn’t bother us, as we rested out of season. But there are no parking spaces in the center from the word "absolutely".
Clean and close to the beach
I didn’t like that there is no parking, just do where you want the car there and go ..
Comfortable, comfortable bed, very clean, there is a pool!
Good location. Clean new rooms. Bassei.
Of the minuses, the situation with water is not clear. There are no teapots or coolers. But on the plus side, after the request, the kettle was given. Also, of the minuses, the room was not cleaned, although it is indicated that cleaning is daily. No gel added, etc. maybe because it's not the season yet.
I liked the hotel! The location is super!
Lack of lift and drinking water.
Food, service everything is great
One minus, no tobacco (cold floor) and hair dryer,
Convenient location, close to the sea, next to a chain store. Cleanly cleaned, towels and bed linen are changed. The food is of high quality, homemade, it was delicious for us. The only thing: it is not entirely correct to call the food system "all inclusive", because. for lunch-dinner set menu, no choice. Very pleasant hotel experience.
Wi-fi caught only closer to the exit from the room, there is no connection in the bedroom. But if you don’t need to work, then it’s not critical
Excellent staff, delicious food, close to the beach, well worth the money
Lived for two days, but there was only one shampoo and gels
The food is excellent for its price. The staff was amazing, very friendly, left with positive emotions! ) Clean, excellent linens and towels. The room is modern and comfortable. Didn't want to leave! We'll definitely be back! Prosperity to you!
I liked absolutely everything, the food is delicious, the staff is excellent, everything is clean
Everything was fine, but one drawback, there are no bathrobes and slippers
Good location, 4 meals a day. Pool. Comfortable and quiet. The administrators are simply space as pleasant. The maids know their job with a bang (cleaning).
Not all waiters are waiters, sometimes maids perform this function. On the third day, I saw that they were carrying out plates of food without gloves (they had fingers straight in the food) and without hair pulled back. I turned to the administrator and immediately fixed everything and now the maids take out the food with gloves. The culture of the restaurant is zero! Internet caught only at the window Or not in the room. Buffet one word-choice only for breakfast, at other meals you are confronted with the fact that exactly for lunch. Diabetics or vegans will be hungry. There are many reviews about the Marina waitress and her contribution. But in fact, annoying to horror, stupid inquiries and surprise and absolute illiterate communication with people, it strained, from the word, very much. Alcohol - 4 types of wine and beer. Beer only light filter.
Wonderful hotel! All in the mind! And the location and the rooms and the pool and the kitchen. Loved the room, clean. Bedding is fresh, new, soft. The room is not smoky. The hotel itself is located quite close to the sea. Walked every day along the embankment. Taxi was not taken at all, everything is nearby. I would like to single out Marinochka, a very pleasant and sweet girl, kind and sympathetic, always smiling, working quickly and celebrating each guest. You feel at home!!! I will single out the cook in the kitchen, unfortunately I don’t remember the name, and express my gratitude to them. Everything is very tasty, like at home, a variety of dishes. In the morning cheesecakes conquered me 🥰🥰🥰 especially! Very polite security guard, did everything and even brought the bag to the room. Good luck and prosperity!!!
The faucet in the room wobbled. I think it has already been refurbished.
Friendly and helpful staff at the reception, there are no questions for the girls, they are great!
The staff in the dining room, the whole impression and rest was spoiled by one employee (an inadequate woman who forgot about the concept of subordination and that she works here, and not at home)! Meals, breakfast and lunch were tolerable, dinner left much to be desired! There are practically no fruits, there were only apples and bananas!
Excellent location, the food is delicious, but now diarrhea suffers, maybe from shawarma on the waterfront, it's not clear
The pool was not warm
I liked the hotel, the location is excellent. The food is delicious (simple, homemade). The staff are polite and friendly. But there was one big drawback. We stopped on Thursday 01.10 (with my husband and child 2.10), left on Sunday 04.10. For all the time, only once on Friday was the garbage taken away from us and 1 roll of t / paper was put. The bed was not changed, the floor was not washed, the towels, respectively, were not changed (daily cleaning is declared on the site!). Paul washed herself (.
The hotel is modern and very comfortable. For a relaxing holiday. Breakfast is a good buffet (buns, pancakes from the second, cheesecakes, sausage, scrambled eggs, casserole, scrambled eggs, cheese, butter, bread). Lunch and dinner are complex. Portions are large. Plus an afternoon snack. Always tea, coffee, wine, beer. Never left hungry! In the kitchen, the Clever girls made sure that no one was left hungry. There is a swimming pool in the hotel. Warm. All liked it! Clean, quiet, cozy, comfortable, friendly! If I didn't like to change places of rest, I would definitely come back again! I recommend!!! P.S. Who read bad reviews about this hotel, I can only say one thing: do not believe it!!! Even the most stellar 5-star hotel will have its critics!
The food that is declared as "All inclusive" cannot be called food. Examples: hodgepodge lunch, mashed fish, 5 slices of tomato. All this was brought at the same time on a tray. It was impossible to eat fish, the state of softened paper. No salty. Juices, fruit drinks, compotes, different in color, but the same, no taste. Wine and beer are just an incomprehensible substance, from pouring barrels, it cannot be called wine for sure. And this despite the fact that the district is full of wineries. Dinner - they brought out on one plate: rice of an incomprehensible color, pieces of pork in sour tomato sauce and 3 slices of cucumber with garlic. Call it just a comprehensive economy level meal, but not with the loud word "all inclusive".
the concept of nutrition definitely needs to be reconsidered, as well as the so-called wine, which is not wine according to the new law on viticulture and winemaking of the Russian Federation
We rested with our family in September 2020. I liked everything very much, from the cleanliness of the room to the delicious food! Cleaned, changed towels every day, constantly asked how they could help! The food in the kitchen is varied and very tasty. Special thanks to the waiter Marina: a friendly, nimble, positive girl!
Great location, 5 min. to the beach. Breakfast is satisfactory, you won't stay hungry. Nearby chain stores, a pharmacy.
The lack of an elevator to the upper floors is difficult for vacationers with small children and older people. Diet - few vegetables / fruits, no fish dishes.
Convenient location. Near the embankment
Responsive waiters, delicious food, modern rooms with good repair.
The staff must be asked several times to clean up and bring toiletries.
Quite a good location on a quite quiet street. Nice hotel with a swimming pool. Near the store "Perekrestok", a pharmacy. The rooms, although not large, are modern with a good repair. Free rental of bicycles, baby carriages and bathing accessories.
With food too clever. The food is declared as "all inclusive", in fact, the serving of dishes is portioned, without the right to choose. Although everything was cooked tasty and original. The first days for breakfast were served only very tasty porridge (semolina, rice, millet, oatmeal) plus curd or casserole, instant coffee (the owner could go broke for a coffee machine), titanium tea and choco pye. For lunch ; soup, main course and vegetable salad. For dinner; hot, salad and fruit. At lunch and dinner, wine (4 types) and beer without restrictions, although in the early days the selection of wines was limited. After a series of ailments in the hotel guests and in ours, too, in the form of diarrhea and nausea, and the sanitary-epidemiological station's check of the household block, the food in the hotel probably improved due to a bonus. The breakfast buffet appeared; eggs, scrambled eggs, casseroles, sausages, cheese cuts, delicious buns were always available, only vegetables were missing. And another "pleasant" surprise of our stay was the lack of water in the city, the owner of course hurried in advance and ordered a huge water tank in which water was brought in by cisterns But such a force majeure could have been calculated in advance and our clients should not experience any inconvenience for their (considerable) money.
We are delighted with the rest, mostly thanks to the hotel. I’ll make a reservation right away, before that 4-5 stars rested in Egypt, in Russia it was the first experience. I am writing a review based on fresh memories, arrived yesterday. For those who are too lazy to read a lot, the first sentence of the review is enough 😉 So, as the theater begins with a hanger, so the hotel with the reception. The administrator is very friendly, immediately told everything - the internal schedule of the hotel, where it is better to swim, and where it is interesting to walk. She gave out bracelets and a card from the room, explained how to use it. The room is small but very comfortable, cozy and clean. The hotel itself is not big, it looks good from the street, inside it is white and clean, and during meals you can see the mountains. The kitchen deserves special mention. The dishes are very tasty, without any bells and whistles, the portions are good. We ate so much that on walks I didn’t want to buy anything to try. The waitresses are always polite, friendly and ready to help. I would especially like to mention the girl Marina - in addition to fast and high-quality work, she managed to wish everyone a good morning, found a couple of kind words for each visitor, thereby raising the mood for the whole day. All hotel staff are pleasant and do their job well. The maids are always ready to help if there is any difficulty. The hotel is clean, the floors are tidied up, the pool is cleaned every evening with the help of special tools. The hotel is located not far from the embankment, where the whole resort life of the city flows. It was very convenient to go to the sea for a swim, along the way just a Perekrestok store, you can grab some water. Five minutes from the hotel is the central park of the city of Gelendzhik, where there are many attractions. Our family really liked the rest, although there were concerns about our resorts, and in connection with the current situation in the country as a whole. P.S. If you arrived by plane - do not rush to take a taxi from the airport. Right at the exit, we were charged a price of 400-500 rubles, although Yandex Taxi also gives a price of 250.
As it turned out in Gelendzhik, there are problems with a constant supply of water, but this is already a question for the city's provision, and not for the hotel. On the contrary, I would like to note the hotel positively in this regard, while the entire district was without water, it was brought to us by cars and pumped, so that it was possible to wash calmly.
Dirty floor in the room, disgusting air conditioning. The fan cools better. The pool was not washed or disinfected!
The location for walking along the promenade is perfect, wonderful that there was a pool. The friendly staff, especially the waiter Maria, told in detail where to go, caring and attentive. We took a deluxe room, we expected it to be bigger and more comfortable, good sound insulation, we didn't hear our neighbors at all. There is an ironing board on every floor, the staff is always there to help.
Very small room, lack of water bottles. Lack of bathrobes, from bathroom accessories only hand gel, 2 pcs disposable shower gel and 2 pcs shampoo. For three days we were not replenished. Of the 4 types of wine, only 2 were available. Small choice in food, during the whole time we ate at the hotel only 2 times, it was delicious.
Almost nothing was good! The only good thing about the hotel was the staff. Maid and waitresses in a restaurant. The girls were welcoming and friendly. Thank them for this. Everything else in this hotel, apparently, only to recoup the money spent on the launch of the hotel!
My husband and two children booked a stay at this hotel in the “Junior Suite Family” room with a balcony and a double bed, all-inclusive meals, even on the bracelet that they give upon check-in, the inscription “All Inclusive” proudly flaunted. But upon arrival in Azaria, we got a tiny room with single beds pushed together and mattresses moving apart, and no balcony. What was presented as a balcony in the photo turned out to be a common open corridor. Here I note that on Booking the hotel had a note that the room was larger than the average for Gelendzhik. In addition, the chair-bed was broken in the room, on which the child's bed was supposed to sleep, the socket was dismantled, and the air conditioner hung directly opposite the child's bed. When the husband went to find out what to do with the bed, it turned out that I knew everything about the broken bed - here the son of the hotel owner came to the rescue, who came with pliers and bent something in the chair. But this measure was enough for 2 days, at night the chair fell apart with a roar under a three-year-old girl, and for the rest of the vacation we just propped up the chair with a pillow so that it would not move around. So, upon check-in, it turned out that the hotel DOES NOT have a buffet, which was promised when communicating with representatives of Azaria at booking. In return, we were offered breakfast, lunch, afternoon tea and dinner, without the possibility of choosing from the menu, what they bring, then eat. From drinks strictly at lunchtime and during dinner, you can pour red and white wines, as well as light beer. The quality of alcohol leaves much to be desired, but this is not the worst thing, because an intestinal infection “walks” in the hotel! ALL GUESTS OF THE HOTEL (I'm not exaggerating!) for 2-3 days begin to suffer from symptoms of an intestinal infection, even those who have not been to the sea. In this fact, it is terrible that most of the hotel guests are families with young children.
Clean, beautiful hotel! There is nothing to complain about in the room, the furniture is new, comfortable, the bathroom is clean. If necessary, change towels, bed linen, shower gels, shampoo. To the sea 3-5 minutes. Perekrestok shop is not more than 100 meters away.
After a day and a half of the beginning of the rest, they came down with vomiting and diarrhea. The temperature rose, the whole body broke.
The room is clean, stylish, renovated. There is a common terrace in front of the room. Large pool with a baby bowl. There are sun loungers, air conditioning, refrigerator, TV. Food is table, (homemade) wine, beer, juice, water, tea is always there, they are fed 4 times (afternoon snack). The administrators are responsive, they will prompt everything. The central beach is 10 minutes walk. There are a lot of people there, sand. Nearby there is a pharmacy, Perekrestok shop, fruits, cafes, excursions. Despite the fact that the hotel is in a busy place, the rooms are quiet, neighbors are also not heard)
Not a convenient form of food! There is no menu even for the day, they just bring what they have prepared. Little fruit, only a slice of watermelon was given and then only for dinner. An afternoon snack is always the same: cookies and ice cream (with a zmzh). The waitresses are sleepy, they cannot clearly explain anything.
The food was amazing, very tasty food at the hotel! The room, though small, is good.
It is a pity that the site did not say anything about the idle pool due to quarantine, but they themselves are to blame - I had to ask. The only thing that made the trip very dark is that the hotel has no parking. We thought, so what, we will put the car where there will be a place. But we ran into some abnormal, who at 10 pm began to drive us from the place where we were parked according to traffic rules, because it is near his house and, in general, this street is his. We were a family, a disabled husband, two small children. I freaked out and said that I would call the police, and he threatened to destroy our car. We called the police, but they said they couldn't do anything until they got sick. Our local friends said that this is a "cubanoid" and there is such a problem in Gelendzhik. We moved the car. We will gladly return to the hotel, but without a car.
I liked the location of the hotel - city center. also clean comfortable rooms
The hotel is busy with vacationers, the staff can not cope. especially for breakfast, lunch and dinner Waitress girls like "sleepy flies" do not clean tables well, dishes are ALWAYS dirty! There are never knives. There are no drinks. "ALL inclusive" is completely untrue 4 sun loungers near the pool, since the rest of the place is occupied by tables where people eat. We won't go there again!
Unfriendly staff Food leaves a lot to be desired
We rested with a company, both adults and children were poisoned, incl. and other hotel guests. The hotel management did not take action, the vacation was ruined
Settled in the room immediately upon arrival. The location of the hotel is very good (shop, pharmacy, beach) everything is within walking distance. There are beach towels (if you ask😁). The staff is polite.
From the territory: a swimming pool (which does not work due to a pandemic and the price of living has not been reduced from this🙁), little greenery (the design is boring). From the room: small (for 3 people), although as we were told this is a junior suite, there are no shelves for clothes in the closet, only hangers, the electricity is turned off when you leave (the phone can no longer be charged), the air conditioner is located directly opposite the extra bed (chairs for the child) 🙁. The room was cleaned only after a reminder, toilet paper had to be constantly asked for, since one roll was placed in the room for 3-4 people (and even then not every day😊). Meals below 3 (there is no buffet, there is no custom menu, only porridge for breakfast from the children's menu, sausages look terrible, yogurt and curd cheese with the date of the last expiration date 🙁, there were apples and bananas from fruits).
Traveled with my husband and 3 month old baby. The hotel is quiet and perfect for families. The hotel is 5 minutes from the sea. Friendly staff, always willing to help. Clean rooms with fresh renovation. Delicious 4 meals a day. Beer and wine are also included in the price. For children there are chairs for feeding and a playpen. We plan to visit this hotel again.
Unfortunately, during our stay, due to the pandemic, the hotel did not have a swimming pool, but this is not the fault of the hotel, but the order of the administration of the Krasnodar Territory.
Everything is great, location, staff, cleanliness, location
A cockroach appeared in the room; Hot water in the shower could abruptly disappear for 10 seconds, then it appeared again
Excellent location, friendly staff, they respond to all requests quickly, the rooms are comfortable, the beds are comfortable, in general I recommend the hotel.
There is not enough space for a junior suite, the room is designed for three adults, with an unfolded armchair there is really nowhere to walk.
I liked everything, the room is small but clean, the staff is friendly, five minutes walk to the embankment, the pool is heated. We were on New Year's holidays, there was a feeling that we were the only guests at the hotel, but at dinner you understand that there are a lot of vacationers.
There are not enough dishes, namely glasses, glasses when all guests come to lunch or dinner at the same time
We did not eat at the hotel with the child. I can't rate the food. Otherwise, we really, really liked everything!
I liked everything, the room is excellent, clean, quiet, calm. Excellent!
I really liked the staff of the hotel, all the time everyone is friendly and smiling, which is very pleasing! The room is clean, comfortable. Vacationing with my husband and kids. The next day they gave us a gift - they moved us to a deluxe room. It is very nice. We like to visit Gelendzhik in the off season, I think we will come to this hotel again.
We were already in this hotel, we are familiar with the conditions, the photos correspond to reality. The rooms are cool in winter, they turned on the air conditioner for heating, but the floor was still icy, take your shoes, there are no slippers. Free bicycles, you need to walk 2 blocks to the sea and the embankment =) not far from the center. There is a green crossroads supermarket across the block, there are canteens nearby.
The audibility in the rooms is great, even if the neighbors have a vibro phone. The problem with parking, there are about 5 places, it is good if the car is not long, because will stick out either on the footpath or on the roadway. The pool is cool in winter, not warm. There were many free rooms, they asked for a higher floor, but they gave the 2nd ((
Nice room, really nice mountain view
The hotel reviews / descriptions did not seem to mention the lack of a breakfast buffet. He was also absent for dinner, but for some reason this was not so surprising. Probably the same as for lunch. But the breakfast was extremely surprising, I have never seen anything like this anywhere. Especially so that the default porridge does not mean oatmeal. Also for those who are inattentive like me, this hotel does not have coffee for breakfast (although a friend noticed something like instant coffee in granules at the boiler).
Good location. Purely.
It would be great to have a source of boiling water. Breakfast can only be paid for in cash, which is not always possible.
The deluxe room, to be honest, the room is good, one room, but spacious, the toilet with a shower room is also spacious, a large TV, a good soft sofa and a double bed, and so on little furniture. Everything is clean, there was no dirt. But the room was prepared for two, and there were 4 of us, we asked the cleaning lady to bring us another set for 2 people, less than 15 minutes had passed, everyone brought linen, dishes, and washing accessories.
1. I don’t have my own parking lot, I parked it near the road in a designated place, in the end they asked to remove the car, for some reason this is the director’s place, there are no signs, but where to remove it, but wherever you want, take a ride down the street, find it. 2. Payment only in cash, although it is indicated that cards are accepted. 3. The split stank when heated, they sent a technician, with him he generally began to throw sparks in all directions, at the reception they said that they would call specialists tomorrow, be patient, at night the temperature dropped to 17 degrees in the room, until he asked for another room and said that the neighboring one is free, they didn’t relocate, but I was with 2 small children. 4. All-inclusive meals consist of breakfast, lunch and dinner, and eat what they give, the children did not eat half of this, although they are not picky about food. Dinner is usually very small, but lunch is big, after dinner in a couple of hours you want to eat again, the photo showed one of the dinners more or less. 5. The declared alcohol on the all-inclusive system was absent. Wine and beer are declared, I drank wine only on the first day when I arrived in the evening a couple of glasses, on the second day they said it was over, we’ll bring it, well, we didn’t see wine for the next 3 days, the beer ended on the 3rd day in the morning, even though I don’t drink beer but my wife rejoiced that now I am not the only one rejoicing in non-existent wine. In general, besides cleaning, the service is disgusting, you pay for something that is not there, they didn’t bring half the breakfast at all at the last breakfast, the girl who delivered it just talked on her phone and forgot about us, See the full review on Yandex maps, where I described everything in detail, there is not much to write here.
Very bad food
I didn’t like the food and how it was served, I didn’t like the common balconies, there was no intimacy
No parking for the car
I liked everything, in principle, they feed 4 times a day (plus beer and wine at a certain time, drink, get drunk), the only food at the end of our stay was repeated, well, we are not lovers of pork, it is mostly there. The location is excellent, close to the sea , amusement park, main embankment!
Small cozy room, nice to fall asleep and wake up!
Good location, nice polite staff, in April the pool was heated. Free rental of baby strollers, they forgot theirs at home, the hotel's stroller came in handy (though the strollers are already partially broken, you can replace them). Lots of towels in the room. We settled at our request earlier than it should be, maybe we were with a small child, for which many thanks. I would also very much like the hotel to have free rental of umbrellas.
The handle on the front door did not close, it was only necessary to close the key to fix the door. After unfolding the sofa, walking around the room will no longer work, because the sofa unfolds right next to the table and covers the floor of the room.
Convenient location. Your own pool.
Old shower cubicle.
Good hotel, pleasant, efficient staff, ready to help.
Plumbing bathroom lighting not adjusted window frames and fittings of frames and plastic doors The TV mount must be rotatable. With this arrangement of beds
Rooms are comfortable, clean, warm pool, great stay!
The food is delicious, but it's just three meals a day, not all as stated
The location is perfect. The pool is average, warm and clean. Very friendly staff, especially the manager, his sales skills are unmatched :)
You cannot swim in the pool at night. You can cut your leg on the threshold of the shower stall, which I did. There is no kettle and service in the room.