Warm welcome, friendly atmosphere. Cook bar man at the top! Friendly staff! It was very relaxing!
Beautiful++++++++
the hotel, beautiful well-preserved building, out of time, the spacious and pretty room on the 1st floor, beautiful room for breakfast. nice welcome
pity that the restaurant only offers dishes based on cheese, raclette fondue type
Comfort room
The view of an abandoned house. The chipped tooth glass. The meal with uncooked potatoes, cheese just out of the fridge, poor quality meats. Not worthy of a 4 star but barely at the level of a 2 star because of the originality of the dining room.
the establishment and its refined side despite some imperfect details the welcome and friendliness of the staff the welcome cocktail The geographic location the creole spirit preserved the quality of the breakfast
the fact of not being able to dine on site on Sunday evening
the location the view of the peak the welcome and the exceptional breakfast
a bit dilapidated in a lot of places no wifi in the rooms the price is too high for the service
a warm and personalized welcome is a dynamic and attentive team
if you wish to have a beautiful privileged view, the luxury rooms
the staff is attentive, adorable.
for a star hotel it lacks the little extra to make the difference. not many choices for breakfast
view on waking
hot tub view
The charm of the old, the restaurant in the cellar, the rooftop spa... Breakfast with a stove...
Reunionese style the delicious arrival mocktail
the parking lot full
Everything was appreciated
There is simply no pool here
A charming hotel, ideally located in the center of Cilaos, with shops and restaurants nearby. Friendly staff. Clean and comfortable room. Balcony with superb view of the Piton des Neiges.
Vis-à-vis at the window of the room tomorrow. The soundproofing of the room could be improved.
The location, view of the Piton des Neiges The friendliness of the staff The restaurant in the cellar, quality products and caring staff The authenticity and charm of the premises Very comfortable room and bedding The welcome drink The jacuzzi
Nothing very annoying but no hand towel in the toilets of the reception during the stay and 20 min wait compared to the reservation time for the restaurant but we were warned that it depended on the rotation of the previous service
Very friendly welcome. Perfect location. Spacious and comfortable room. Breakfast at the top.
RAS
The bedding, the view, the location, the raclette, the smile of the receptionists...
Spacious junior suite and comfortable bed. The staff is adorable, funny and welcoming. Outside noise well attenuated by the bay windows. Breakfast at the top! Hotel very well located. Rare hotel in cilaos that welcomes animals.
The shower leaks at the door, it's a shame. The price of 30 euros per dog, which I find a bit excessive. 15 euros would have been cool.
The cave
bathroom windows
The hotel is charming in the middle of the city in a very central area and this is important because the most fun is to walk around the town, the room was stunning, the service of the staff is exceptional, the breakfast is good. We received excellent value for money. Recommend!!
is nothing.
location, corner balcony, breakfast
more average value for money, the price is a bit high
The welcome is particularly charming Room decor and view was perfect The breakfast was very neat
The absence of a bar with a simple catering mode at the beginning of the week is penalizing... When many restaurants are closed in town, it would be a good time to offer guests on-site snacks and drinks.
The location of the hotel located in the city center, the room with mountain view, the spacious bathroom. The proximity of the hotel next to shops, restaurants, bakeries... is an asset.
The parking lot is a little tight if you have a small van but there are parking possibilities near the hotel.
website
old - bathroom to renovate - toilet in the bathroom
The breakfast was plentiful,
We liked everything...even the cellar and its raclettes/wines as well as the very friendly multi-hatted waiter. The breakfast is splendid and delicious.
The slightly high price per night.
Ideal location in Cilaos, magnificent view of the mountains from the room Old hotel, colonial style, lots of charm Very pleasant welcome Very good breakfast Parking in the hotel
No restaurant in the hotel, which is annoying on Monday evening (most restaurants are closed in Cilaos) Wifi not available in rooms (apparently temporary)
warm welcome, location, view of the peaks, jacuzzi after the walk and possibility of dinner in the evening in a superb cellar with a very nice waiter, breakfast at the top
lack of Wi-Fi in the rooms
A high quality hotel. The extra breakfasts, the silence and the comfort of the room, the bedding and the bathroom. We particularly appreciated the evening meal in the "wine cellar", where we were served an excellent raclette, at a time when it was cool, as often in the evening and in the morning in Cilaos. Very welcoming and friendly staff. We recommend !
Almost nothing, we can always blame things...
beautiful historic building large balcony good breakfast
Internet only in the lobby
lovely hotel awesome staff 1 hour of jacuzzi offered because the tv didn't work! very good breakfast
Beautiful flair both outside and inside. Super breakfast (definitely book). Very nice welcome and super friendly, helpful and multilingual staff at the reception. Central in town. Fantastic view from the balcony. We'd love to come back.
Due to the age of the building and the weather conditions unfortunately moldy ceilings both in the bathroom and over the bed. will unfortunately not stay there.
The location is ideal The bedding is comfortable
The attitude of the receptionist Lack of organization in the cellar
Very nice establishment, great services, everything was very good
No complaints
comfortable bedding
the services are not at the level of a 4 star: comfortable room but rather rudimentary even in a Deluxe room! we chose the raclette formula at the hotel and we were very disappointed: the quantities are very limited: 10 slices of cheese for 2 and very little charcuterie! the server is alone and we waited 40 minutes before having a glass of wine! the wine list is very limited: 2 reds 2 whites and Cilaos wine at 6€ a glass!! while it is the price of the bottle. no arranged rum because there was none when it is a specialty in Reunion. in short, it was my 3rd and last visit to Tsilaosa
reception, spacious room
bathroom that looks old
Very nicely decorated, comfortable and large rooms Good breakfast, very good quality Very pleasant tea room, good quality and local teas
location, cleanliness, jacuzzi, breakfast ok, staff
very expensive compared to the whole, no furniture in the bathroom, no curtain on the bathroom window, no heating (fortunately good blankets) no restaurant Monday and Tuesday evening,
Magnificent hotel with attentive staff and refined decoration. The breakfast is delicious and the rooms comfortable.
charm of the building in the heart of the village, size of the room, balcony to admire the Cirque de Cilaos
Very welcoming staff, smiling, always present to meet our expectations. Very popular all-you-can-eat buffet breakfast, sweet and savory, of very good quality. Dinner at the hotel restaurant (the CARNOTZET) of very good quality, super friendly staff, we had a great evening in this restaurant. Recommended for a raclette / fondue.
A stained bath towel and bathrobe (light yellow), it's time to replace them! A leak in the shower, on the parquet not very aesthetic. A completely cracked cup for breakfast, to be replaced as soon as possible.
magnificent Creole building located in the main artery of Cilaos, tastefully decorated hotel, very comfortable xxl beds, charming stopover to rest after a beautiful hike
Nothing. No! Bad!
Very bad, not worth 1 star. Hopeless. After a power cut at 7:00 p.m., the hotel was plunged into complete darkness until the next day. Zero after-sales service. A hotel claiming to be 4 stars but which does not have a generator. The cottage next door at 20€ per night had one. Breakfast: Scrambled eggs, supermarket croissant. 14€! Bad stay
View of the Cirque de Cilaos mountains Spacious room Availability of the room from noon
interior decoration spacious and comfortable room delicious breakfast
the design
lacks insulation. Noise.
location and breakfast
WIFI connection
Very nice and warm welcome
Put an extra chair or chair in the room and a place in the shower for the elderly. The chairs on the terrace are too high. Indicate in the document the days when afternoon tea is served.
Hotel location House Overall room good Food carnotzet and friendliness of the owner
No Wi-Fi in the room and throughout the hotel except reception. The hotel is noisy. Especially creaky old parquet.
Its location in the heart of Cilaos (very busy on a Sunday market day), its old charm, its decor, rooftop jacuzzi (even if it's a bit expensive 15 euros per person for 1 hour, it was welcome), large and well-equipped room, as well as a bathroom, very comfortable beds, private terrace and parking, reception, royal breakfast (pancakes, eggs cooked on time and on demand with great attention, congratulations to the chef!)
Nothing
extraordinary bed 🥰 - bathroom - elevator charming hotel.
The location is excellent, in the center, close to restaurants and shops, but quiet. Large, very comfortable room with balcony, excellent bedding and bathroom. Car park. Best breakfast, best of 7 on our itinerary, for the same price. Smiling and helpful staff, last minute date change free of charge.
Nothing
Great location, good breakfast, very large room with bright bathroom, ample parking spaces, also in the side streets, Cilaos is also a very nice town, restaurants and bars just around the corner
WiFi in the room was not very good
The junior suite was great The bedding was wonderful
Slight smell of sewage in the bathroom, but we can pass it with the beauty of the room :)
view, location, raclette in the evening, room
bed a little hard, parking a little tight for spaces
Big room.
Room lacks equipment (wardrobe too small), breakfast not varied enough, the cellar was closed.
The bed was very comfortable. responsive staff.
there were small details in the room that were fixed as soon as it was put together.
the location on the main street is great for starting hikes, close to shops and restaurants. Authentic side of the hotel that fits well with the vibe of the cilaos. The breakfast is good, the choice is not big, but what is offered is very good (special mention for hearty pancakes). The bedding is very comfortable, the parking is not very big, but we always had a place…
The bathroom contrasts with the rest of the room, it is very cold and lacks storage space.
No table and 2 chairs. Payment for consumption in the rooms, taking into account the cost of the room
Location in the city center is really very good.
The absence of catering makes the stay very complicated, the surrounding offers are rather limited (rice, lentils, curry or pizza). Bad luck for us, the only creperie was closed during my stay. I believe the photos shown of the hotel went through photoshop.
The location of this charming hotel. Nicely decorated spacious room (117) with a large terrace overlooking Piton des Neiges. Exceptional bedding, large bathroom with shower. Very helpful staff. Good breakfast The location of this charming hotel. Nicely decorated spacious room (117) with a large terrace overlooking Piton des Neiges. Exceptional bedding, large bathroom with shower. Very helpful staff. Good breakfast
The hotel lobby needs updating.
Attentive and very welcoming staff, spacious, quiet, comfortable room with a lovely view of the mountain, exceptional breakfast and hotel close to hiking departures
Nothing :)
Location in the heart of the city at the top. Very good raclette which we enjoyed very much in an atypical setting.
The number of parking spaces is not adapted to the capacity, we had to park outside on our side.
Breakfast / shower / friendliness of the staff.
What we missed raclette (sick staff 😫)
Receptionist service place equipment
Asks to freshen up the window on the wall... Limescale on the shower heads No variety for breakfast, bad meat starter, the rest is ok
location - room with heating hot tub
bad breakfast
The breakfast was very good
too bad some of the staff had a corona so we couldn't eat or taste the wine in the restaurant
The decor and location of the hotel. Jacuzzi on the roof terrace and breakfast buffet. Bedding Central fireplace
Average reception, cleanliness in the room - incomplete cleaning (a piece of furniture in the bathroom was missing, seals in the shower and a blackened wall, mold on the window in the bathroom) and the fact that there is no bar or restoration. The lobby is very uncomfortable. This does not correspond to 4 stars 🌟
Spacious room and good breakfast.
The bathroom is cool: white tiles from floor to ceiling. In some places, the paint needs to be redone.
Colonial style. Breakfast. Great staff.
There is no desk in the room, but a useless tall cabinet taking up space. Together a little outdated. No friendly seating other than the entrance where the chimney fire only worked well once in 3 days. Although he would be a welcome guest!
The location in the city center is noticeable. Parking plus. The staff is very pleasant and attentive. The rooms are spacious and the linens are great.
For 14 euros breakfast is a bit basic.
location and friendliness of staff
the institution needs a good repair camera without handles a spot of humor that the entire ceiling is a terrible breakfast
Welcome, discreet and elegant. Charming environment. We enjoyed cooked to order eggs for the breakfast buffet. The decoration of the room is both warm and sophisticated, without frills.
Lack of slippers (cold tiles), as well as a table on the balcony. It is also a pity that we did not have the opportunity to eat on site in the evening.
location, helpful staff
outdated equipment
the charm of the hotel. local deco
no wifi in rooms
hotel in the center of Cilaos, great room and great view, great fondue that kept us warm!
external noise
Comfortable room. Spacious bathroom. Decent breakfast with the possibility of cooking eggs on site.
The staff should be a little more adventurous and commercial. Tea room: 20 minutes to order 3 pancakes and 3 coffees… Reception: 30 minutes to final bill…
Bedroom comfort. reception staff: wonderful.
the air conditioner is a bit noisy.
place in the city
Breakfast is not complete enough
Hotel Tsilaosa is ideally located in the center of Silaos. We had a superior double room for one night which was clean and spacious. The staff were discreetly friendly. There was a buffet in the morning.
WiFi in the room didn't work
All the charm of an old establishment in tradition, but with all the amenities of a recent hotel! Very well located, superb mountain view and good breakfast! Guarded car park.
It is a pity that there is no restaurant on site, especially during the "winter" period, when many other restaurants are closed in the evenings. Squeaky parquet, but more annoying to others who are still sleeping when you leave very early in the morning 😁
location, hospitality, hotel charm
Friendly staff, comfortable beds and pillows, clean bathroom. Food quality.
Shower doors that let water through. Creaky floor.
The comfort of the rooms was top notch, the service was very good and board games were available in the lobby. The view from the rooms is very nice
The restaurant suggested by the staff (for dinner) was really not very good, it's a pity that the hotel does not offer other solutions.
Welcome, comfort in the room, breakfast, proximity to the city.
nothing
Big room
No food on site, no Wi-Fi in the rooms, a lot of noise if you are not on the top floor… the parquet is very beautiful, but the noise when people walk upstairs is terrible… High value for money considering the few services offered…
Full and hearty breakfast Excellent location of the hotel in the city center
Wi-Fi connection
The geographical location of the hotel in an exceptional location; Silao Good and complete breakfast.
The furniture is a bit short for a 4 stars: only one armchair, no chairs, no table or small table for a computer, all electrical outlets are occupied (devices must be turned off to have access to phone or computer charging, for example). Private parking is difficult to access (after several attempts we parked outside).
Getting used to the place, we love to go to this hotel. The location is perfect. The bed is very comfortable. Breakfast plentiful, squeezed orange juice.
Some rooms need updating. The floor absorbed water and deformed in some places. It is a pity that there is instant coffee. We would like a 4 star grain percolator.
central location, decoration, very friendly and pleasant welcome, breakfast, parking
lack of storage in the rooms and in the bathroom deserving renovation of the old equipment. qu8 wifi not working
The hotel is very well located, clean. Friendly and available staff. Solid breakfast. Good size rooms. Parking place. Plus: jacuzzi on the rooftop terrace overlooking Piton des Neiges…
The room is very comfortable, the staff is very helpful, the equipment of the room is more than satisfactory, the welcome tray was very much enjoyed, the breakfast is simple but the products are very good.
The hanger above the bed caused allergies, but it was quickly removed, and we were even offered to switch rooms. It is a pity that the dining room was closed at the beginning of the week. Problem with wifi but that was the case throughout the hotel.
The reception is very smiling, very professional! Special mention deserves an excellent and very refined raclette, which we tried in the evening in the original restaurant "Le Carnotzet", located in the basement of the hotel. And a special mention for the attentive breakfast service. Everyone was interested in making our stay a success, thanks to everyone for their kindness!
very nice establishment very well located in the heart of cilaos and dinner in a superb wine cellar… raclette in a warm atmosphere.
little problem with booking massage… massage is reserved for 1 person instead of 2 and if you book for 2 people the massage is not done at the same time because there is only one masseuse… all of a sudden there is no massage for us
We enjoyed cooking in the breakfast room with personalized service. The welcome cocktail was delicious. The location in the city center is perfect and having a parking space is very important.
Location and appearance
The junior suite was very nice, the location in the center of Cilaos was great.
Welcome, charm of the rooms, breakfast
Unfortunately, Wi-Fi was not available in the rooms during our stay.
A good place. Very good welcome, with a welcome cocktail Spacious and comfortable room, clean, pleasant Pleasant staff
Breakfast organization will be improved. The need for constancy in the buffet. You have to ask...and wait too long
Location The beauty of the building
No basement access
the style, the charm, the location, the comfort of the room, the bedding and the large and bright bathroom, the size of the terrace. Reception quality. Elegant and tidy breakfast.
the type of food offered is centered around fondue and raclette. She deserves to exist. But it could have been more original.
the charm of the hotel, its location, spacious rooms, very good bedding, breakfast.
nothing
location very competent staff
deserves a paint update
Friendly staff, excellent breakfast, comfortable bed,
Excellent geographical position. The hotel needs an update. Breakfast could be improved with local products.
Aging establishment, paint to freshen up. The suggested evening menu (raclette) is not suitable for tourists in Réunion.
Furniture, the comfort of a large bed in the bedroom with a large TV, a beautiful bathroom
No wifi in the room, jacuzzi price 15 euros for half an hour and per person is huge! Considering the price of the room, it should be free
Nice historic hotel with large rooms and balconies. Good breakfast and good location for hiking around the area. Good staff.
Location and friendliness of staff
a bit expensive compared to the services offered
Welcoming, original and very good welcome cocktail! spacious room, very clean and well equipped for 2 adults and 1 child. good breakfast, and very good location.
parking too small / a bit noisy in the evening and in the morning due to the traffic of cars and people in the hotel
I liked the bedding, the beautiful view of the mountains at dawn, the reception on arrival, very helpful staff.
That the hotel does not have a restaurant, you have to go out to find some restaurants around. Otherwise, only raclette and fondue are offered. Slightly aging building, signs of mold in some parts of the hotel. Small and narrow parking for a large car.
boutique hotel conveniently located in Cilaos
little or no hotel service
very pleasant, helpful staff
Furnishings, welcome, rooms, possibility to bring your dog, breakfast was perfect, homemade pancakes and waffles from 🍯
cleanliness, tranquility and restaurant.
RAS
location, reception, room, view
We appreciated the convenient location of the hotel and the hospitality of the staff. The bedding is comfortable, the bedroom is a good size and the bathroom is also functional and pleasant. We appreciated the small balcony overlooking the mountains. We didn't use the hotel's jacuzzi (extra charge) but were able to take advantage of the 20% discount at the Cilaos thermal establishment (very substantial). The room was clean and the breakfast was good but not outstanding. Despite the slight negative comments, we recommend this hotel and we will return.
The hotel deserves a little refreshment, the parquet in the room is a bit noisy. The car park is quite small and sometimes you have to be creative to find a spot. The location is in the city, it's really convenient but can be noisy (especially in the rooms facing the main street). The windows are not well insulated, but we are used to it, so for us it was normal (we did not hear people from neighboring rooms, which is already very good). We found the breakfast staff to be very welcoming but very overwhelmed. Two people who greet, clean and wash dishes, refill dishes and cook eggs and bacon, very fair, especially when the room is full.
very comfortable room, ideally located in Cilaos.
nothing
Charming hotel in the center of Cilaos Wine cellar and cheese/sausage platter Full breakfast
the location is perfect, the charm is undeniable
insufficient soundproofing, all the conversations of the neighbors below, in the neighborhood and in the corridor were heard
Simple but sufficient breakfast
The fact that in the evening after fondue there is no dessert
Excellent view of Piton des Neiges. Very good breakfast. Very nice bathroom
Breakfast with local products, pleasant environment
Room with parquet floor, very good parquet, but the neighbors upstairs are very noisy with their feet and the room is not soundproofed enough
Room size. Balcony overlooking the circus. Very comfortable bed linen. Functional air conditioning and heating. Full breakfast
Nothing
Kind staff Hotel location Compared to other establishments in the region, Tsilaos is undoubtedly the most beautiful.
poorly soundproofed room a little bit beat down
The raclette in the wine cellar is exceptional, as well as the ambiance and the kindness of the young staff.
Everything
Power off
Well located. Nice basement and good fondue restaurant. Comfortable and well equipped room.
Sometimes it is difficult to park in the hotel car park due to lack of space.
A very good hotel ideally located in the center of Xilao. The rooms are well equipped and have a large balcony. The large bathroom has a shower. Very good breakfast with a lot of choice. The staff do their best to satisfy customers.
A bit of a chaotic reception. The rooms were not ready for most of the guests. This old building is not very soundproofed.
Location, dinner in the wine cellar
The house is a little hard
Location: downtown. The layout of the room: discreet, beautiful decoration, tastefully decorated.
Neighborhood too shabby considering the advertised 4 stars
Cave
No bar
The quality of the bedding. Breakfast. Balcony.
Noise
Room decoration / cleanliness / bathroom / bed comfort
Insufficiently soundproofed room: noise from neighboring rooms and noise from "turbines".
We had a very pleasant stay. Despite the freshness this season, the weather was good throughout the establishment as well as in the rooms, which is good for those suffering from the cold. The breakfast is good for all tastes. The basement is really gorgeous, warm. There is something for wine lovers! As far as food goes, you only need fondue or raclette in a place like this. I simply recommend Le Tsilaosa for all its services, especially the attentive, welcoming and very warm staff. There is nothing better to get away from it all and rest. Thanks to the whole Tsilaosa team.
Cleanliness and equipment in the room
Reception staff are not very welcoming. Do not provide information unless the client asks for a Wi-Fi code or room location.
Very good ld breakfast The downside was to set the time
No catering available at the hotel or limited in the evening Shared entrance with another adjoining bedroom
Nice room with a small balcony. Very good linens. Perfect location in the city center.
The atmosphere of the hotel, the atmosphere, the service.
The staff should introduce more to the hotel: jacuzzi, massage, raclette and evening fondue.
Reception and small living room
The friendliness of the staff
The air conditioner operates silently, but makes a crackling sound at night.
Great welcome from Mr. Alexander who was very welcoming and professional! Excellent stay
Nothing
Location and perfect tranquility, especially when it's cold. We discovered too late that there is a great restaurant in the basement. Warmly
Minor hygiene issue, waitresses don't have gloves or tongs to take bread and pastries to decorate the trays. So with bare hands, it's very average.
Clean and comfortable room Very plentiful breakfast Snack bar more space. The Jacuzzi is not very suitable for the winter period, because the cold outside is not scary.
Calm reception of the staff, comfort of the room.
very warm welcome, personal really at your service, no complaints, good quality for breakfast with juice at home, and choice for relaxation
everything and perfect
Nice welcome, nice staff, clean room with great views of the peaks.
Decent breakfast. There is still not enough jam ...
RAS
Welcoming environment and closeness to the village.
The welcoming and great availability of the staff, I would rather say about the team.
Welcome, service, architecture, comfort.
Jacuzzi on the terrace - pleasure after a long walk / perfect location in the city center / impeccable rooms.
Dinner: The basement overlooks the underground parking and with COVID it remains open, not much / panic because breakfast will be served in the room in the morning / young staff and not very knowledgeable yet, invoiced with room taxes, etc. besides, it had to be redone several times ...
Tranquility Jacuzzi Entrance hall Service they refer to, staff very attentive
Cozy and cute room
Breakfast is unfortunately not up to standard
Staff upstairs catering or reception. A very pleasant welcome and congratulations on your professionalism.
General comfort, very professional staff, breakfast
Noisy room, we hear what's going on in the rooms around
Comfort in the room.
Dinner. No lenses were offered, it's a shame for the place.
Warm welcome, helpful staff. Quite spacious room, nicely furnished. Comfortable bed and full breakfast. Good bread. Good juices and a coffee machine with several options.
The fruit for breakfast lacked flavor.
Cleanliness, comfort and friendliness of the staff, 2 rooms with a balcony for a family, welcome for our dog
A few inconspicuous neighbors in the corridors... quite a narrow parking lot
beautiful room, impeccable room service, well located hotel, pleasant welcome
poorly parked customer in the parking lot
Spacious and beautifully decorated rooms in Creole style; good location in the small town of Cilaos, close to a great gourmet restaurant
Hall and reception decoration Geographical location (beautiful view and in the city center) Offered lotions and gels of excellent quality.
Framework
The staff is not very professional!
I liked the welcome of the staff, the quality of the service, the equipment in the room, the hotel is very well located, it is in the city center so you can walk around Cilaos without any problems.
The mini bar in the room is expensive, a pack of M&Ms for 6 euros, a bottle of water for 5 euros... I won't list everything, but if you're hungry, it's better to drink outside, as the hotel is well located
Very cozy and comfortable bedding reversible air conditioners in the bedrooms Excellent breakfast buffet with eggs cooked to order Staff very available and attentive
Everything was perfect
Location Bed comfort
The spaces under the exterior doors are open to insects of all kinds. Fix
Refrigerator not cooling well
Great location in the center of Cilaos
Breakfast cost
very good breakfast good linen and nice room
tight parking not very practical
Very well
Spacious room, comfortable beds for parents, good thermal insulation, ideal location 2 steps from the city center, continental breakfast buffet very varied
Broken toilet seat, uncomfortable to sit on an icy bowl. Very thin sofa mattress, not very comfortable for our teenage children who accompanied us.
Perfect breakfast and two people were under our care!!!! Top top really
The noise of the air conditioner in our room to turn on the heating. The lack of shelves in the bathroom to store toiletries. Unstable connection in some parts of the hotel
Home The breakfast buffet
Nothing
Breakfast is excellent. The bed is large and comfortable. The bedding is nice. The bathroom is fine. The staff is attentive and very cooperative. The accessibility of the parking lot to the room is very appreciable
Lots of trouble with the wifi connection: almost non-existent. Forced to be on the balcony at night, in the cold to have a poor connection. Uncomfortable use of electrical outlets. Too narrow parking spaces, big risks of damaging my car or that of others in the maneuvers. Our question of the 4-star classification on your site ???
We spent the night in the single room, the latter was clean and the bathroom looked great. Ditto for the common areas. Danielle prepared a particularly tasty dinner for us and knew how to bring an extra soul.
Great stay, I recommend, we spent two romantic nights, it was perfect. The cellar is great, and the breakfast is very good.
Small hotel on a human scale with authentic charm. the room benefits from magnificent furniture and a beautiful parquet floor with a magnificent view of the ramparts of Cilaos. The bathroom is pleasant, spacious and very aesthetic. Great welcome. The varied breakfast with salty is very significant before a hike.
Nothing in particular except that the wine bar should be open every day.
The reception is top top top The reception staff are very responsive to our requests. The view is beautiful The perfect mountain view spa Good breakfast
No toilet bowl Leak in the shower that causes a soaked bathroom after the shower No wifi network
To be completed with more fruit, fresh fruit juice, more local products
Not enough 2 capsules, that the mini bar is filled and billed by consumption
Very well
No hair dryer
Website
Paid Jacuzzi
Comfort of the lottery.beautiful bathroom.size of the room
Great breakfast and comfortable rooms!
Not to be informed when booking of the need to reserve a time for breakfast The difficulty of reaching the establishment by phone. I understand the current difficulties post covid closure but no response to my message left on answering machine.
Excellent wine cellar for dinner around a bottle to choose yourself in the cellar with a very good quality charcuterie and cheese platter Staff attentive and very warm
The perfect location. Pleasant room with small terrace. Very pleasant staff. Plus the wine cellar with cheese and charcuterie. We recommend this hotel.
Nothing
Pleasant hotel, well equipped room, very good breakfast, very good location
What is missing is a restaurant in the hotel
Super comfortable bedding. Decoration neat sober and df good taste Nice bathroom Small cozy terrace And friendliness of the staff
The parking is tight.
An idyllic setting, a well thought out room with lots of space. In the city center, close to all amenities.