Hotel
Prices from: $127

Guest reviews about Tsilaosa Hôtel

21, rue du Père Boiteau, 97413 Cilaos, ReunionShow on map
7.9 Good
Price from: $127

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Rating

7.9 Good 701 reviews
Facilities
7.9
Cleanliness
8.6
Comfort
8.8
Value for money
7.4
Location
9.0
Free WiFi
5.8

Guest Reviews

Deluxe double room
1 night
April 2023
Couple
Cyrielle
17 Apr 2023
8.0
Friendly hotel
Superior Double Room
1 night
April 2023
Group
Aymara
13 Apr 2023
10
Wonderful
Superior Double Room
2 nights
April 2023
Couple
Françoise
12 Apr 2023
9.0
very good establishment

pity that the restaurant only offers dishes based on cheese, raclette fondue type

Superior Double Room
1 night
March 2023
Couple
Marie-chantal
24 Mar 2023
5.0
Very correct welcome and room, close environment and services to be improved. Remarkable site

The view of an abandoned house. The chipped tooth glass. The meal with uncooked potatoes, cheese just out of the fridge, poor quality meats. Not worthy of a 4 star but barely at the level of a 2 star because of the originality of the dining room.

Superior Double Room
1 night
March 2023
Family
Pascale
21 Mar 2023
8.0
Small moment suspended in Cilaos

the fact of not being able to dine on site on Sunday evening

Superior Double Room
2 nights
March 2023
Couple
Bruno
13 Mar 2023
8.0
a nice hotel in the center of typical Cilaos

a bit dilapidated in a lot of places no wifi in the rooms the price is too high for the service

Superior Double Room
1 night
February 2023
Couple
Berwick
2 Mar 2023
9.0
We had a great time and will be back

if you wish to have a beautiful privileged view, the luxury rooms

Superior Double Room
2 nights
January 2023
Family
Annabelle
23 Feb 2023
5.0
caring staff, good location in town next to everything.

for a star hotel it lacks the little extra to make the difference. not many choices for breakfast

Deluxe double room
1 night
December 2022
Group
Laurence
9 Feb 2023
9.0
pleasant, spacious

hot tub view

Superior Double Room
2 nights
January 2023
Couple
Noel
25 Jan 2023
10
Lovely hotel
Superior Double Room
1 night
January 2023
Couple
San
23 Jan 2023
9.0
pleasant stay in cilaos in a room very well equipped and located in the city center to do everything on foot

the parking lot full

Superior Double Room
1 night
January 2023
Couple
Lionel
12 Jan 2023
7.0
Calming

There is simply no pool here

Superior Double Room
1 night
January 2023
Couple
Bénédicte
8 Jan 2023
8.0
Very pleasant stay

Vis-à-vis at the window of the room tomorrow. The soundproofing of the room could be improved.

Superior Double Room
1 night
January 2023
Couple
Marie
6 Jan 2023
9.0
Authentic and exotic hotel!

Nothing very annoying but no hand towel in the toilets of the reception during the stay and 20 min wait compared to the reservation time for the restaurant but we were warned that it depended on the rotation of the previous service

Junior suite
1 night
December 2022
Family
Jennyfer
24 Dec 2022
8.0
A moment of relaxation in a magnificent hotel with an incredible view.

RAS

Deluxe double room
1 night
December 2022
Couple
Louise
24 Dec 2022
8.0
A magical weekend in Cilaos! Thanks to the Tsilaosa for contributing!
Junior suite
1 night
December 2022
Family
Isabelle
20 Dec 2022
9.0
Tsilaosa with doggies

The shower leaks at the door, it's a shame. The price of 30 euros per dog, which I find a bit excessive. 15 euros would have been cool.

Superior Double Room
1 night
December 2022
Couple
Elodie
18 Dec 2022
8.0
Good overall

bathroom windows

Superior Double Room
1 night
October 2022
Couple
Victoria
15 Dec 2022
9.0
It was pleasant and charming.

is nothing.

Superior Double Room
1 night
November 2022
Couple
Gilles
13 Dec 2022
8.0
nice

more average value for money, the price is a bit high

Deluxe double room
1 night
November 2022
Couple
Pierre
10 Dec 2022
9.0
A nice hotel, very well renovated and perfectly located

The absence of a bar with a simple catering mode at the beginning of the week is penalizing... When many restaurants are closed in town, it would be a good time to offer guests on-site snacks and drinks.

Superior Double Room
2 nights
December 2022
Couple
Patrick
4 Dec 2022
8.0
The stay was pleasant. The staff are welcoming and friendly. Very good raclette!

The parking lot is a little tight if you have a small van but there are parking possibilities near the hotel.

Deluxe double room
2 nights
November 2022
Couple
Jean-christophe
2 Dec 2022
6.0
poor value for money

old - bathroom to renovate - toilet in the bathroom

Deluxe double room
1 night
November 2022
Family
Mylene
2 Dec 2022
8.0
The staff very welcoming and understanding, too bad we didn't have a table on Saturday evening
Superior Double Room
1 night
November 2022
Couple
Jbuhler
30 Nov 2022
10
We'll be back ...

The slightly high price per night.

Superior Double Room
1 night
November 2022
Couple
Sophie
27 Nov 2022
8.0
Beautiful colonial hotel in the center of Cilaos

No restaurant in the hotel, which is annoying on Monday evening (most restaurants are closed in Cilaos) Wifi not available in rooms (apparently temporary)

Superior Double Room
2 nights
November 2022
Couple
Muriel
14 Nov 2022
10
great stay

lack of Wi-Fi in the rooms

Triple room
2 nights
November 2022
Family
Bertrand
13 Nov 2022
9.0
Great stay! We will be back.

Almost nothing, we can always blame things...

Superior Double Room
2 nights
November 2022
Couple
Stefan
12 Nov 2022
9.0
stylish rooms and great location

Internet only in the lobby

Superior Double Room
1 night
November 2022
Family
Sabine
7 Nov 2022
9.0
great stay!
Superior Double Room
1 night
November 2022
Couple
Tatjana
4 Nov 2022
10
Charming mountain idyll in the Indian Ocean

Due to the age of the building and the weather conditions unfortunately moldy ceilings both in the bathroom and over the bed. will unfortunately not stay there.

Superior Double Room
2 nights
November 2022
Couple
Mounir
2 Nov 2022
6.0
Hospitality is also a smile

The attitude of the receptionist Lack of organization in the cellar

Superior Double Room
1 night
September 2022
Couple
Sophie
28 Oct 2022
9.0
Very nice hotel, recommended

No complaints

Deluxe double room
1 night
October 2022
Couple
Céline
23 Oct 2022
4.0
A four star far from offering the services of a four star but with the prices of a four star. evening dinner

the services are not at the level of a 4 star: comfortable room but rather rudimentary even in a Deluxe room! we chose the raclette formula at the hotel and we were very disappointed: the quantities are very limited: 10 slices of cheese for 2 and very little charcuterie! the server is alone and we waited 40 minutes before having a glass of wine! the wine list is very limited: 2 reds 2 whites and Cilaos wine at 6€ a glass!! while it is the price of the bottle. no arranged rum because there was none when it is a specialty in Reunion. in short, it was my 3rd and last visit to Tsilaosa

Deluxe double room
1 night
September 2022
Couple
Patricia
22 Oct 2022
9.0
it was great !

bathroom that looks old

Superior Double Room
1 night
October 2022
Couple
Norbert
21 Oct 2022
9.0
very pleasant stay
Triple room
2 nights
October 2022
Family
Olivier
19 Oct 2022
7.0
a bit overpriced, not really 4 stars

very expensive compared to the whole, no furniture in the bathroom, no curtain on the bathroom window, no heating (fortunately good blankets) no restaurant Monday and Tuesday evening,

Superior Double Room
1 night
October 2022
Group
Carole
19 Oct 2022
10
A gem in the village
Triple room
2 nights
October 2022
Couple
Franck
19 Oct 2022
9.0
very good location
Deluxe double room
2 nights
October 2022
Couple
Dominique
18 Oct 2022
7.0
Excellent stay in this hotel despite my two remarks. Thanks to all the staff

A stained bath towel and bathrobe (light yellow), it's time to replace them! A leak in the shower, on the parquet not very aesthetic. A completely cracked cup for breakfast, to be replaced as soon as possible.

Superior Double Room
1 night
August 2022
Couple
Anne
17 Oct 2022
8.0
charming stopover in Cilaos
Superior Double Room
1 night
October 2022
Couple
Thomas
17 Oct 2022
1.0
Hopeless

Very bad, not worth 1 star. Hopeless. After a power cut at 7:00 p.m., the hotel was plunged into complete darkness until the next day. Zero after-sales service. A hotel claiming to be 4 stars but which does not have a generator. The cottage next door at 20€ per night had one. Breakfast: Scrambled eggs, supermarket croissant. 14€! Bad stay

Superior Double Room
1 night
September 2022
Couple
Laura
15 Oct 2022
9.0
Very good stay, comfortable and spacious room, beautiful view of the mountains!
Deluxe double room
1 night
October 2022
Couple
Léa
15 Oct 2022
9.0
rejuvenating stay
Triple room
1 night
October 2022
Couple
Marc
9 Oct 2022
7.0
A hotel with character.

lacks insulation. Noise.

Superior Double Room
3 nights
October 2022
Couple
Olivier
7 Oct 2022
8.0
good

WIFI connection

Deluxe double room
6 nights
September 2022
Family
Rosine
29 Sep 2022
7.0
Good

Put an extra chair or chair in the room and a place in the shower for the elderly. The chairs on the terrace are too high. Indicate in the document the days when afternoon tea is served.

Superior Double Room
2 nights
September 2022
Couple
Lucie
27 Sep 2022
8.0
Very good stay

No Wi-Fi in the room and throughout the hotel except reception. The hotel is noisy. Especially creaky old parquet.

Superior Double Room
1 night
September 2022
Couple
Vincent
23 Sep 2022
8.0
Perfect stay in Cilaos

Nothing

Superior Double Room
1 night
September 2022
Couple
Philippe
23 Sep 2022
8.0
very pleasant stay.
Superior Double Room
1 night
September 2022
Couple
Thierry
23 Sep 2022
9.0
Highly recommended for exploring the Cirque de Silaos!

Nothing

Superior Double Room
2 nights
September 2022
Group
Denis
22 Sep 2022
9.0
Charming accommodation with style

WiFi in the room was not very good

Junior suite
2 nights
September 2022
Couple
Estelle
20 Sep 2022
10
It was really exceptional, we will come back

Slight smell of sewage in the bathroom, but we can pass it with the beauty of the room :)

Deluxe double room
2 nights
September 2022
Couple
Aurelie
18 Sep 2022
9.0
cool

bed a little hard, parking a little tight for spaces

Deluxe double room
3 nights
September 2022
Solo traveler
Jean-pascal
16 Sep 2022
6.0
Have a nice holiday.

Room lacks equipment (wardrobe too small), breakfast not varied enough, the cellar was closed.

Deluxe double room
3 nights
September 2022
Couple
Mathieu
16 Sep 2022
6.0
good one

there were small details in the room that were fixed as soon as it was put together.

Superior Double Room
2 nights
September 2022
Couple
Valentin
15 Sep 2022
7.0
good stay in Cilaos

The bathroom contrasts with the rest of the room, it is very cold and lacks storage space.

Deluxe double room
3 nights
September 2022
Couple
Felicie
14 Sep 2022
9.0
Beautiful place in paradise

No table and 2 chairs. Payment for consumption in the rooms, taking into account the cost of the room

Deluxe double room
2 nights
August 2022
Couple
Patrick
14 Sep 2022
5.0
Disappointed given the prices.

The absence of catering makes the stay very complicated, the surrounding offers are rather limited (rice, lentils, curry or pizza). Bad luck for us, the only creperie was closed during my stay. I believe the photos shown of the hotel went through photoshop.

Superior Double Room
2 nights
September 2022
Couple
Fauvina
13 Sep 2022
8.0
view of Piton des Neiges...

The hotel lobby needs updating.

Deluxe double room
1 night
August 2022
Couple
Stephanie
6 Sep 2022
10
Very comfortable hotel perfectly located in the heart of Cilaos

Nothing :)

Superior Double Room
1 night
August 2022
Family
Marie
2 Sep 2022
9.0
Have a nice stay

The number of parking spaces is not adapted to the capacity, we had to park outside on our side.

Deluxe double room
3 nights
September 2022
Family
Florence
2 Sep 2022
8.0
A very pleasant stay in a charming hotel with very friendly staff.

What we missed raclette (sick staff 😫)

Triple room
2 nights
August 2022
Family
Elisa
21 Aug 2022
7.0
Guaranteed change of scenery

Asks to freshen up the window on the wall... Limescale on the shower heads No variety for breakfast, bad meat starter, the rest is ok

Deluxe double room
1 night
August 2022
Couple
Philippe
19 Aug 2022
8.0
good discovery

bad breakfast

Superior Double Room
2 nights
July 2022
Couple
Jessica
13 Aug 2022
7.0
OK

too bad some of the staff had a corona so we couldn't eat or taste the wine in the restaurant

Superior Double Room
1 night
August 2022
Couple
Marie
10 Aug 2022
7.0
BEAUTIFUL HOTEL IN GOOD LOCATION

Average reception, cleanliness in the room - incomplete cleaning (a piece of furniture in the bathroom was missing, seals in the shower and a blackened wall, mold on the window in the bathroom) and the fact that there is no bar or restoration. The lobby is very uncomfortable. This does not correspond to 4 stars 🌟

Triple room
3 nights
August 2022
Family
Isabelle
9 Aug 2022
7.0
Agréable

The bathroom is cool: white tiles from floor to ceiling. In some places, the paint needs to be redone.

Deluxe double room
3 nights
August 2022
Couple
Emmanuelle
6 Aug 2022
8.0
Have a nice holiday.

There is no desk in the room, but a useless tall cabinet taking up space. Together a little outdated. No friendly seating other than the entrance where the chimney fire only worked well once in 3 days. Although he would be a welcome guest!

Deluxe double room
4 nights
July 2022
Couple
Catherine
4 Aug 2022
8.0
Nice boutique hotel

For 14 euros breakfast is a bit basic.

Triple room
1 night
July 2022
Group
Loetitia
30 Jul 2022
7.0
shame

the institution needs a good repair camera without handles a spot of humor that the entire ceiling is a terrible breakfast

Superior Double Room
1 night
July 2022
Family
Nathalie
28 Jul 2022
8.0
This charming hotel is ideally located in the city center, in the quiet area of ​​the circus.

Lack of slippers (cold tiles), as well as a table on the balcony. It is also a pity that we did not have the opportunity to eat on site in the evening.

Superior Double Room
1 night
July 2022
Couple
Eva
25 Jul 2022
7.0
accommodation clean but outdated, breakfast sufficient

outdated equipment

Superior Double Room
1 night
July 2022
Couple
Thierry
23 Jul 2022
7.0
good boutique hotel but not deserving of 4 stars. good 3 stars

no wifi in rooms

Superior Double Room
1 night
July 2022
Couple
Meyeti
20 Jul 2022
9.0
great stay in the heart of Cilaos
Superior Double Room
2 nights
July 2022
Couple
Sylviane
18 Jul 2022
8.0
comfortable except at night when very noisy areas

external noise

Superior Double Room
1 night
July 2022
Family
Romain
17 Jul 2022
7.0
4 stars that need improvement

The staff should be a little more adventurous and commercial. Tea room: 20 minutes to order 3 pancakes and 3 coffees… Reception: 30 minutes to final bill…

Superior Double Room
3 nights
July 2022
Couple
Mareux
16 Jul 2022
8.0
great stay repeat

the air conditioner is a bit noisy.

Superior Double Room
1 night
July 2022
Family
Gaelle
15 Jul 2022
7.0
very nice stay to remodel

Breakfast is not complete enough

Superior Double Room
1 night
July 2022
Couple
Alexander
9 Jul 2022
9.0
Ideal Location

WiFi in the room didn't work

Superior Double Room
3 nights
July 2022
Family
Clau810
9 Jul 2022
8.0
Charming and relaxing

It is a pity that there is no restaurant on site, especially during the "winter" period, when many other restaurants are closed in the evenings. Squeaky parquet, but more annoying to others who are still sleeping when you leave very early in the morning 😁

Superior Double Room
1 night
July 2022
Family
Catherine
5 Jul 2022
8.0
lovely hotel
Superior Double Room
1 night
July 2022
Group
Cédric
5 Jul 2022
8.0
Very good hotel, I recommend it.

Shower doors that let water through. Creaky floor.

Superior Double Room
1 night
June 2022
Family
Alizée
30 Jun 2022
9.0
Have a nice rest

The restaurant suggested by the staff (for dinner) was really not very good, it's a pity that the hotel does not offer other solutions.

Deluxe double room
1 night
June 2022
Group
Bernard
28 Jun 2022
9.0
Very nice, redo very quickly.

nothing

Superior Double Room
2 nights
June 2022
Solo traveler
Sarah
28 Jun 2022
7.0
Superb location, charming hotel but lack of service,

No food on site, no Wi-Fi in the rooms, a lot of noise if you are not on the top floor… the parquet is very beautiful, but the noise when people walk upstairs is terrible… High value for money considering the few services offered…

Superior Double Room
2 nights
June 2022
Couple
Hamet
25 Jun 2022
8.0
Beautiful, I'll be back, great panorama

Wi-Fi connection

Deluxe double room
1 night
June 2022
Family
Pierre
18 Jun 2022
7.0
The hotel has been updated a little, but the site has kept everything!!!.

The furniture is a bit short for a 4 stars: only one armchair, no chairs, no table or small table for a computer, all electrical outlets are occupied (devices must be turned off to have access to phone or computer charging, for example). Private parking is difficult to access (after several attempts we parked outside).

Superior Double Room
1 night
June 2022
Couple
Pacou974
14 Jun 2022
8.0
DimensionsVery nice hotel with a human dimension

Some rooms need updating. The floor absorbed water and deformed in some places. It is a pity that there is instant coffee. We would like a 4 star grain percolator.

Superior Double Room
2 nights
June 2022
Couple
Michel
11 Jun 2022
7.0
charming hotel in Cilaos

lack of storage in the rooms and in the bathroom deserving renovation of the old equipment. qu8 wifi not working

Superior Double Room
1 night
May 2022
Couple
Barbara
8 Jun 2022
8.0
Hiking and recreation
Superior Double Room
2 nights
June 2022
Couple
Stéphanie
8 Jun 2022
9.0
Very nice stay

The hanger above the bed caused allergies, but it was quickly removed, and we were even offered to switch rooms. It is a pity that the dining room was closed at the beginning of the week. Problem with wifi but that was the case throughout the hotel.

Superior Double Room
1 night
June 2022
Couple
Sylviecruas
5 Jun 2022
9.0
excellent in every way, highly recommended!
Superior Double Room
1 night
May 2022
Couple
Sarah
2 Jun 2022
8.0
very nice place in the heart of cilaos well worth the detour!

little problem with booking massage… massage is reserved for 1 person instead of 2 and if you book for 2 people the massage is not done at the same time because there is only one masseuse… all of a sudden there is no massage for us

Superior Double Room
1 night
April 2022
Family
Claudie
29 May 2022
8.0
Cilaos is a city that deserves a longer stay than ours (1 day)
Junior suite
2 nights
May 2022
Couple
Jos
27 May 2022
8.0
Very nice

The junior suite was very nice, the location in the center of Cilaos was great.

Superior Double Room
1 night
May 2022
Couple
Agathe
17 May 2022
9.0
Authentic and lovely

Unfortunately, Wi-Fi was not available in the rooms during our stay.

Superior Double Room
1 night
April 2022
Couple
Nadine
14 May 2022
7.0
i can recommend it

Breakfast organization will be improved. The need for constancy in the buffet. You have to ask...and wait too long

Superior Double Room
1 night
May 2022
Couple
Marjorie
13 May 2022
8.0
Family weekend

No basement access

Superior Double Room
1 night
May 2022
Couple
Averty
13 May 2022
7.0
Recommender

the type of food offered is centered around fondue and raclette. She deserves to exist. But it could have been more original.

Superior Double Room
1 night
May 2022
Couple
Myriam
12 May 2022
8.0
accommodation in a hotel room in Cilaos

nothing

Superior Double Room
1 night
May 2022
Couple
Thierry
5 May 2022
8.0
good but needs renovation

deserves a paint update

Superior Double Room
1 night
May 2022
Couple
Brigitte
2 May 2022
9.0
Great vacation
Superior Double Room
1 night
April 2022
Family
Jean-jacques
26 Apr 2022
7.0
However, a very warm welcome, a privileged location, the establishment needs to be updated and the menu revised.

Aging establishment, paint to freshen up. The suggested evening menu (raclette) is not suitable for tourists in Réunion.

Deluxe double room
1 night
April 2022
Couple
Mamaison9
23 Apr 2022
8.0
Great bedding after going to the lodge at Cirque de Mafate.

No wifi in the room, jacuzzi price 15 euros for half an hour and per person is huge! Considering the price of the room, it should be free

Superior Double Room
2 nights
April 2022
Couple
Bettina
22 Apr 2022
9.0
Historic hotel, large rooms with balconies and great location for walking around.
Triple room
3 nights
April 2022
Couple
Etheve
19 Apr 2022
7.0
Have a nice stay

a bit expensive compared to the services offered

Triple room
1 night
April 2022
Family
Sarifa
18 Apr 2022
8.0
great family stay

parking too small / a bit noisy in the evening and in the morning due to the traffic of cars and people in the hotel

Superior Double Room
1 night
April 2022
Couple
Magalie
18 Apr 2022
7.0
Have a nice stay

That the hotel does not have a restaurant, you have to go out to find some restaurants around. Otherwise, only raclette and fondue are offered. Slightly aging building, signs of mold in some parts of the hotel. Small and narrow parking for a large car.

Deluxe double room
2 nights
April 2022
Couple
Eric
14 Apr 2022
8.0
good hotel well located but poor hotel service and its star rating is very exaggerated

little or no hotel service

Superior Double Room
1 night
April 2022
Couple
Koppen
13 Apr 2022
7.0
unforgettable
Deluxe double room
1 night
March 2022
Couple
Elsa
24 Mar 2022
9.0
Peaceful stay in Cilaos
Triple room
3 nights
March 2022
Couple
Willy
23 Mar 2022
8.0
Excellent stay, the restaurant staff is very friendly and attentive to the needs of the client.

RAS

Superior Double Room
1 night
March 2022
Couple
Estelle
9 Mar 2022
9.0
excellent
Superior Double Room
1 night
February 2022
Couple
Céline
27 Feb 2022
7.0
Good stay

The hotel deserves a little refreshment, the parquet in the room is a bit noisy. The car park is quite small and sometimes you have to be creative to find a spot. The location is in the city, it's really convenient but can be noisy (especially in the rooms facing the main street). The windows are not well insulated, but we are used to it, so for us it was normal (we did not hear people from neighboring rooms, which is already very good). We found the breakfast staff to be very welcoming but very overwhelmed. Two people who greet, clean and wash dishes, refill dishes and cook eggs and bacon, very fair, especially when the room is full.

Superior Double Room
2 nights
February 2022
Couple
Chantal
19 Feb 2022
7.0
very pleasant 2 day stay’

nothing

Superior Double Room
1 night
January 2022
Couple
Audrey
30 Jan 2022
9.0
Overnight in Tsilaos
Deluxe double room
1 night
November 2021
Couple
Caroline
18 Nov 2021
8.0
great time in Cilaos

insufficient soundproofing, all the conversations of the neighbors below, in the neighborhood and in the corridor were heard

Superior Double Room
1 night
October 2021
Couple
Pequignot
11 Nov 2021
9.0
Excellent

The fact that in the evening after fondue there is no dessert

Deluxe double room
2 nights
November 2021
Couple
Laurent
8 Nov 2021
9.0
Excellent stay in Cilaos
Triple room
1 night
September 2021
Family
Sabine
26 Sep 2021
8.0
Overall a very pleasant stay

Room with parquet floor, very good parquet, but the neighbors upstairs are very noisy with their feet and the room is not soundproofed enough

Superior Double Room
1 night
September 2021
Couple
Vincent
14 Sep 2021
9.0
Charming comfortable hotel in Cirque de Silaos

Nothing

Room for two
2 nights
August 2021
Couple
Jimmy
29 Aug 2021
8.0
stay in line with our expectations

poorly soundproofed room a little bit beat down

Room for two
1 night
August 2021
Couple
Céline
4 Aug 2021
9.0
Perfect
Room for two
1 night
July 2021
Family
Sylvie
1 Aug 2021
9.0
Perfect

Power off

Triple room
4 nights
July 2021
Family
Af974
31 Jul 2021
8.0
Very good

Sometimes it is difficult to park in the hotel car park due to lack of space.

Room for two
2 nights
July 2021
Couple
Patrice
27 Jul 2021
9.0
Perfect

A bit of a chaotic reception. The rooms were not ready for most of the guests. This old building is not very soundproofed.

Triple room
2 nights
July 2021
Family
Eric
24 Jul 2021
7.0
Good

The house is a little hard

Deluxe room
1 night
July 2021
Family
Al
24 Jul 2021
8.0
Very good

Neighborhood too shabby considering the advertised 4 stars

Triple room
1 night
July 2021
Family
Pages
23 Jul 2021
8.0
Very good

No bar

Room for two
2 nights
July 2021
Couple
Agnes
22 Jul 2021
8.0
Very good

Noise

Deluxe room
1 night
July 2021
Couple
Maximilien
21 Jul 2021
8.0
Very good

Insufficiently soundproofed room: noise from neighboring rooms and noise from "turbines".

Room for two
4 nights
July 2021
Couple
Oceane
17 Jul 2021
9.0
Perfect
Triple room
1 night
July 2021
Family
Anne
17 Jul 2021
8.0
Very good

Reception staff are not very welcoming. Do not provide information unless the client asks for a Wi-Fi code or room location.

Deluxe room
1 night
June 2021
Couple
Devy
17 Jul 2021
8.0
Pleasant and relaxing

No catering available at the hotel or limited in the evening Shared entrance with another adjoining bedroom

Room for two
1 night
July 2021
Family
Olivier
13 Jul 2021
8.0
Very good
Triple room
2 nights
July 2021
Family
Sylvia
12 Jul 2021
9.0
Perfect

The staff should introduce more to the hotel: jacuzzi, massage, raclette and evening fondue.

Room for two
1 night
May 2021
Couple
Evelyne
3 Jul 2021
8.0
Very good
Room for two
1 night
July 2021
Couple
Claude
2 Jul 2021
8.0
A very quiet establishment and helpful staff at your service.

The air conditioner operates silently, but makes a crackling sound at night.

Deluxe room
1 night
June 2021
Couple
Olivier
29 Jun 2021
9.0
Big !

Nothing

Room for two
1 night
June 2021
Couple
Alain
27 Jun 2021
7.0
Full Center

Minor hygiene issue, waitresses don't have gloves or tongs to take bread and pastries to decorate the trays. So with bare hands, it's very average.

Room for two
1 night
June 2021
Couple
Françoise
15 Jun 2021
7.0
Nice stay, recommend this place.

Calm reception of the staff, comfort of the room.

Triple room
1 night
June 2021
Couple
Sylvie
14 Jun 2021
9.0
very pleasant hotel environment, very well located to remodel, maybe the price is a little high for

everything and perfect

Room for two
1 night
June 2021
Solo traveler
Juliette
8 Jun 2021
9.0
Perfect
Room for two
1 night
June 2021
Group
Marie-françoise
7 Jun 2021
8.0

RAS

Junior suite
2 nights
May 2021
Family
Rodolphe
23 May 2021
9.0
Great, looking forward to the next one

The welcoming and great availability of the staff, I would rather say about the team.

Room for two
1 night
May 2021
Solo traveler
Yvan
22 May 2021
8.0
An authentic experience, a warm welcome.
Deluxe room
1 night
May 2021
Family
Valérie
18 May 2021
7.0
Cilaos center

Dinner: The basement overlooks the underground parking and with COVID it remains open, not much / panic because breakfast will be served in the room in the morning / young staff and not very knowledgeable yet, invoiced with room taxes, etc. besides, it had to be redone several times ...

Room for two
1 night
May 2021
Couple
Jonathan
18 May 2021
9.0
Perfect
Room for two
1 night
May 2021
Couple
Guillaume
15 May 2021
8.0
Very good

Breakfast is unfortunately not up to standard

Deluxe room
1 night
May 2021
Couple
Marine
9 May 2021
8.0
Very good
Room for two
2 nights
April 2021
Couple
Patrice
2 May 2021
8.0
Nice stay, good value for money

Noisy room, we hear what's going on in the rooms around

Room for two
1 night
March 2021
Family
Jocelyne
8 Apr 2021
7.0
Good

Dinner. No lenses were offered, it's a shame for the place.

Superior Double Room
2 nights
February 2021
Family
Anaïs
23 Mar 2021
9.0
Very good hotel

The fruit for breakfast lacked flavor.

Superior Double Room
2 nights
March 2021
Family
Jean-jacques
18 Mar 2021
8.0
Excellent stay in the heart of the circus

A few inconspicuous neighbors in the corridors... quite a narrow parking lot

Superior Double Room
2 nights
February 2021
Couple
Jean-yann
15 Feb 2021
7.0
good place in general

poorly parked customer in the parking lot

Superior Double Room
2 nights
December 2020
Family
Karine
26 Jan 2021
9.0
Good comfortable hotel well located in Cilaos
Superior Double Room
1 night
January 2021
Family
Corinne
14 Jan 2021
9.0
Very good at all levels
Superior Double Room
1 night
December 2020
Family
Martine
3 Jan 2021
8.0
Friendly

The staff is not very professional!

Superior Double Room
2 nights
December 2020
Couple
Laurence
21 Dec 2020
9.0
Good hotel

The mini bar in the room is expensive, a pack of M&Ms for 6 euros, a bottle of water for 5 euros... I won't list everything, but if you're hungry, it's better to drink outside, as the hotel is well located

Superior Double Room
2 nights
November 2020
Couple
Marianne
19 Nov 2020
9.0
Perfect!

Everything was perfect

Superior Double Room
1 night
October 2020
Group
Christine
1 Nov 2020
7.0
Have a nice rest

The spaces under the exterior doors are open to insects of all kinds. Fix

Superior Double Room
1 night
October 2020
Couple
Dominique
15 Oct 2020
8.0
Very pleasant stay

Refrigerator not cooling well

Superior Double Room
3 nights
October 2020
Couple
Joseph
12 Oct 2020
7.0
Nice

Breakfast cost

Triple room
1 night
October 2020
Family
Daniel
12 Oct 2020
8.0
very pleasant stay

tight parking not very practical

Superior Double Room
2 nights
September 2020
Family
Willys
30 Sep 2020
8.0
Calming
Junior suite
1 night
September 2020
Family
Sabine
13 Sep 2020
9.0
Pleasant memory

Broken toilet seat, uncomfortable to sit on an icy bowl. Very thin sofa mattress, not very comfortable for our teenage children who accompanied us.

Triple room
1 night
September 2020
Family
Léa
6 Sep 2020
7.0
ok there is room for improvement

The noise of the air conditioner in our room to turn on the heating. The lack of shelves in the bathroom to store toiletries. Unstable connection in some parts of the hotel

Superior Double Room
1 night
September 2020
Couple
Daniel
4 Sep 2020
8.0
Friendliness

Nothing

Superior Double Room
3 nights
August 2020
Couple
Jean
31 Aug 2020
7.0
Despite the shortcomings mentioned, our stay was satisfactory.

Lots of trouble with the wifi connection: almost non-existent. Forced to be on the balcony at night, in the cold to have a poor connection. Uncomfortable use of electrical outlets. Too narrow parking spaces, big risks of damaging my car or that of others in the maneuvers. Our question of the 4-star classification on your site ???

Superior Double Room
1 night
August 2020
Group
Romain
29 Aug 2020
8.0
Very well
Deluxe double room
2 nights
August 2020
Couple
Ivan
16 Aug 2020
8.0
Do it without thinking!
Superior Double Room
1 night
August 2020
Couple
Cynthia
14 Aug 2020
9.0
Good location, authenticity, charm and excellent hospitality

Nothing in particular except that the wine bar should be open every day.

Deluxe double room
2 nights
August 2020
Couple
Estelle
14 Aug 2020
7.0
Cilaos

No toilet bowl Leak in the shower that causes a soaked bathroom after the shower No wifi network

Deluxe double room
1 night
August 2020
Family
Sandrine
10 Aug 2020
7.0
Good overall for the circus

Not enough 2 capsules, that the mini bar is filled and billed by consumption

Superior Double Room
1 night
July 2020
Family
Thierry
27 Jul 2020
8.0
perfect for our needs

No hair dryer

Triple room
1 night
July 2020
Family
David
22 Jul 2020
7.0
Ideally located for visiting

Paid Jacuzzi

Superior Double Room
1 night
July 2020
Couple
Genevieve
15 Jul 2020
8.0
Very pleasant stay. to redo
Deluxe double room
1 night
June 2020
Group
Gaelle
12 Jul 2020
7.0
Mountain - comfort

Not to be informed when booking of the need to reserve a time for breakfast The difficulty of reaching the establishment by phone. I understand the current difficulties post covid closure but no response to my message left on answering machine.

Triple room
1 night
July 2020
Group
Deborah
11 Jul 2020
9.0
Very good exotic weekend
Superior Double Room
2 nights
July 2020
Couple
Caucheteux
10 Jul 2020
9.0
Very good stay

Nothing

Deluxe double room
1 night
June 2020
Couple
Sylvie
19 Jun 2020
8.0
Very nice stay we will come back

What is missing is a restaurant in the hotel

Superior Double Room
1 night
June 2020
Family
Arca
15 Jun 2020
8.0
Alright

The parking is tight.

Superior Double Room
1 night
June 2020
Couple
Clementturpin974
9 Jun 2020
8.0
It was awesome!!