Hotel
Prices from: $248

Guest reviews about Residence Inn by Marriott Amsterdam Houthavens

Danzigerkade 177, Westpoort, 1013 AP Amsterdam, NetherlandsShow on map
To city center: 3.4 km
8.3 Very good
Price from: $248

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Checkin
Checkout

Rating

8.3 Very good 686 reviews
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
7.9
Location
8.1
Free WiFi
8.6

Guest Reviews

Queen Studio
2 nights
January 2023
Group
Luca
31 Jan 2023
8.0
Recommended

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Queen Studio with Harbor View
2 nights
January 2023
Couple
Dalida
18 Jan 2023
8.0
From a beautiful view to the lack of toilet brushes

No toilet brush in the bathroom. Could be very awkward for a newly in love couple. Especially the coffee at breakfast could lead to problems. Breakfast was a bit poor, but ok considering it was included.

Queen Studio
2 nights
January 2023
Family
Jorgesiri
17 Jan 2023
7.0
Good hotel, but "ecological" cold

It was very cold. The "ecological" heating did not exceed 20.5°C. it was not enough for us. They changed my room to a bigger one and I had to take the bedspread from the previous room, they didn't have blankets. They should give me the option of being ecological and being cold or being in a warm room and to my liking.

Queen Studio
1 night
January 2023
Couple
Maaike
15 Jan 2023
8.0
Comfortable and nice hotel with a good base to the center.

Everyone only speaks English.

Queen Studio
3 nights
January 2023
Family
Dalila
13 Jan 2023
8.0
Nice break as a family

The hotel is a bit out of the way and it takes about 1 hour to walk to the center. However, the bus connection is very good. Unfortunately there are no restaurants nearby. The food in the Moxy Hotel below is bad (frozen pizza) and grossly overpriced at €20 per pizza.

Queen Studio
4 nights
December 2022
Couple
Endrit
30 Dec 2022
8.0
otherwise excellent

the staff at check-in. very unfriendly and took it for granted that I knew where the parking garage was. very annoying on the first trip to amsterdam

Queen Studio
3 nights
December 2022
Family
Roxana
23 Dec 2022
9.0
Good price-quality hotel, it is not close by walking anywhere. that must be taken into account.

The Hotel all good. Just to mention the Moxy Bar that is attached to the Hotel, they were not very professional to attend. They did not do very well the drinks and the food precarious.

Queen Studio with Harbor View
2 nights
November 2022
Family
Amel
19 Dec 2022
9.0
the hotel is top beautiful view

nothing

One-Bedroom King Suite with Harbor View
1 night
December 2022
Couple
Puck
19 Dec 2022
9.0
overwhelming

the heating was way too high! the humidity is too low

Queen Studio
1 night
December 2022
Couple
Ernie
5 Dec 2022
8.0
Nice hotel, spacious rooms!

Beautiful view!

Queen Studio
1 night
October 2022
Couple
Rob
20 Oct 2022
9.0
slept wonderfully in a large room overlooking the water. all

reception on 9th floor and only 1 elevator?

Queen Studio
1 night
July 2022
Couple
Denise
3 Aug 2022
9.0
Everything was great, we will be happy to return

there is no toilet brush. But it's the only one

Queen Studio
1 night
July 2022
Couple
Willem
31 Jul 2022
8.0
Definitely recommended!

The bed was a bit hard, but everything else was great.

Queen Studio
1 night
July 2022
Couple
Emmanuelle
19 Jul 2022
8.0
Great address in Amsterdam!
Queen Studio
1 night
July 2022
Family
Brigitte
11 Jul 2022
9.0
we were very pleased!!!
Queen Studio
1 night
July 2022
Couple
Samuel
10 Jul 2022
7.0
Good location and nice room. Boring breakfast. Weak in hygiene.

Not fresh clean room. There was an unpleasant smell in the refrigerator. The pans in the cupboard were dirty. There were dried snot on the bed. And the seat there is noticeably dirty with stains and stains. There was still dust everywhere. Very poorly polished.

Queen Studio
4 nights
May 2022
Group
Tobias
30 May 2022
8.0
Quiet accommodation, too far from the center.

Due to the 10cm thick felt and the very soft mattress pad, the bed was very uncomfortable in the long run. Unfortunately, there were no deep plates in the apartment, but they may have been stolen. The previous guest probably stole the pans so we got new ones at the front desk. Before settling new guests, it was possible to check the apartment for completeness. Unfortunately the couch and carpet were full of long hairs, there were wood chips behind the couch and there was still debris behind the bathroom sink. If you wanted to take the elevator from the room floor to the garage, the elevator on the left always came first, but it only went up to the first floor. So you first had to let the left elevator go down and then request another in the hope that the right one would come, which could also go to the garage.

One-Bedroom King Suite with Harbor View
1 night
May 2022
Couple
Marine
27 May 2022
7.0
Good

Lack of staff, we waited over 20 minutes at the reception to get the key, cold pool

Queen Studio
1 night
May 2022
Couple
Aloys
27 May 2022
9.0
moment suspended in time

Too bad the hammam didn't work this time.

Queen Studio with Harbor View
4 nights
March 2022
Couple
Veronika
2 May 2022
8.0
Stunning harbor view in Amsterdam

Cleanliness in the kitchen could be better. The breakfast staff is very lethargic and very slow to replenish.

One-Bedroom King Suite with Harbor View
5 nights
April 2022
Couple
Akisr
27 Apr 2022
9.0
A nice clean but a bit out of the center hotel

It takes a five minute walk and then a bus to get to the city center but luckily the transport is frequent.

Queen Studio
4 nights
April 2022
Couple
Karl
17 Apr 2022
8.0
Modern recommended hotel, value for money is ok.

The touch menu from the electric stove was not entirely clear, a description would not hurt.

One-Bedroom King Suite with Harbor View
1 night
January 2022
Group
Brian
3 Feb 2022
7.0
Good hotel but unfortunately not the best value for money.

Breakfast is average, drinks and snacks are overpriced.

One-Bedroom King Suite with Harbor View
1 night
December 2021
Couple
Myrthe
5 Dec 2021
7.0
good company, otherwise disappointing

The view from the room was blocked by another building. When checking in, it was like checking into a student hostel (200 euros per room!) We received little information, there was no warm welcome. Expensive room for what you get. Breakfast was mediocre, old hard rolls, no orange juice. Luckily I had good company! :)

Queen Studio
3 nights
November 2021
Family
Sebastien
5 Dec 2021
9.0
Family holidays in a modern hotel with all services 20 minutes from the center of Amsterdam.

Nothing to say

Queen Studio with Harbor View
3 nights
November 2021
Couple
Nadine
3 Nov 2021
8.0
We would choose this hotel again.

The quality of the breakfast buffet could be improved. The buns were too soft and the scrambled eggs tasted like they came out of the package. While things are a little quieter in the Netherlands, more attention could be paid to corona technology. Parking at € 30.00 per day is too expensive.

One-Bedroom King Suite with Harbor View
4 nights
October 2021
Family
Jörn
16 Oct 2021
8.0
Residence Inn Marriott

Open and therefore insecure WiFi. Clothes hooks to hang jackets and coats in the room. Threshold at the entrance to the bathroom. No toilet brush. There is no light above the kitchen. The light in the living room is not dimmable. Bathroom door and room door collide with each other. Incomplete crockery. Not enough hangers in the closet. Some of the guests donated their trash bags to the hotel room door to the hallway. Rain is clearly audible as it hits the aluminum façade.

One-Bedroom King Suite with Harbor View
1 night
September 2021
Solo traveler
Kristof
8 Sep 2021
9.0
A beautiful port hotel with an incredibly beautiful view of the water.

There are not many negative things to say about this aparthotel and its rooms. The only thing that really stood out were the dirty windows. I rented an apartment overlooking the harbor and enjoyed it immensely... But, unfortunately, the dirty windows somewhat spoiled the view, especially at night with the lights on. The staff were very friendly but a bit more explanation about breakfast would have been better. The breakfast was also a bit poor.

Queen Studio
4 nights
September 2021
Couple
Verónica
7 Sep 2021
9.0
Very good

The sofa was a bit uncomfortable which meant we had to lay on the bed. The feather pillows are too thin for my taste.

Queen Studio
2 nights
August 2021
Couple
Theo
20 Aug 2021
8.0
The hotel room was very nice and clean

Breakfast was offered at the front desk. Find a table to eat. Too few tables and chairs

Queen Studio
3 nights
August 2021
Group
Elke
18 Aug 2021
9.0
Perfetto

nothing

Queen Studio
4 nights
August 2021
Couple
Mark
3 Aug 2021
7.0
Cosy

The breakfast was sometimes too long so it was dry and didn't have any taste. The scrambled eggs were also too salty. Upon arrival, the reception staff were busy with their things and made us wait for check-in.

Queen Studio with Harbor View
2 nights
July 2021
Couple
Johan
5 Jul 2021
8.0
Luxurious studio, on the outskirts of the center.
One-Bedroom King Suite with Harbor View
3 nights
July 2021
Couple
Louk
4 Jul 2021
9.0
A special and unforgettable experience!
Queen Studio
2 nights
July 2021
Couple
Michael
3 Jul 2021
7.0
Good hotel

Lack of everything for breakfast and not fast enough. I had to ask for salt, a cup, napkins, orange juice, eggs... According to the description, there should be 2 ovens in the room, only a microwave with a grill function. All soapy shampoos etc are minty...you should love it but I hate it.

Queen Studio
2 nights
June 2021
Couple
Daan
28 Jun 2021
7.0
GREAT.

Two hotels in one hotel building. It's a little confusing here and there and somehow the staff sometimes find it counterintuitive too. This also leads to unnecessarily long waiting times.

Queen Studio
2 nights
June 2021
Group
David
24 Jun 2021
7.0
Friendly

Parking is too expensive

Queen Studio
1 night
June 2021
Couple
Marie
21 Jun 2021
9.0
Good stay
Queen Studio
1 night
June 2021
Solo traveler
Dolly
6 Jun 2021
7.0
frustrating

It's the second time I've had bad luck with wifi, only this time I didn't have it at all on Saturday, extremely unpleasant. After that, on Sunday I was left without TV, so without access to news or even entertainment. At the same time, I ran out of dinner on Saturday night......even though it was the first night when the restaurant on the 9th floor was open, at check-in I was not told to make a reservation in advance, that is, from the moment I arrived , so at 18.40 when I went up to serve dinner, I was told that they had no more seats/food because they had prepared only for 31 portions. Likewise, I went to another restaurant, on the 1st floor......same thing, they had no space. All seats were reserved. Extremely unpleasant, after a whole day of running, tiredness, you come to the hotel at 5 in the evening with the certainty that you will be able to serve dinner....instead you keep your eyes on the MOON. And without wifi. If you don't benefit from wifi and dinner at the Marriott, on Saturday evening..............I wonder what you expect from a 2-3 star hotel???

Queen Studio
3 nights
May 2021
Group
Diego
17 May 2021
9.0
Excellent value for money and quality.

The breakfast could have been a bit more varied, although the fact that there is still a buffet available in times of COVID-19 (still eaten in the rooms) is welcome.

Queen Studio
1 night
April 2021
Solo traveler
Anouk
15 Apr 2021
9.0
The best hotel

-

One-Bedroom King Suite with Harbor View
1 night
March 2021
Couple
Sabrina
21 Mar 2021
8.0
We are satisfied

Sofa in living room and mattress. It depends on the person.

One-Bedroom King Suite with Harbor View
3 nights
March 2021
Solo traveler
Claudia
19 Mar 2021
9.0
Suite with great view
Queen Studio with Harbor View
3 nights
March 2021
Couple
Vincent
5 Mar 2021
9.0
great location, great, welcoming stay!

heat can be quite difficult to adjust

One-Bedroom King Suite with Harbor View
2 nights
January 2021
Couple
Johan
23 Feb 2021
9.0
Nice hotel, nice nice room, fantastic location

Fantastic location, lovely room. Very pleasant staff.

Queen Studio
2 nights
February 2021
Family
Nathalie
23 Feb 2021
9.0
Very nice hotel!

No hand towels or kitchen towels The kitchen was very dark, the light from the hood did not work

Queen Studio with Harbor View
2 nights
February 2021
Couple
Paul
12 Feb 2021
8.0
Wonderfully relaxing with great views.
Queen Studio
1 night
January 2021
Couple
Tamara
31 Jan 2021
8.0
Stunning

30€ parking. A bit expensive!

One-Bedroom King Suite with Harbor View
2 nights
January 2021
Group
Guido
26 Jan 2021
7.0
Short and business stay.

Due to corona we were not able to make optimal use of the premises.

One-Bedroom King Suite with Harbor View
1 night
January 2021
Solo traveler
Marcel
16 Jan 2021
9.0
Good location with great views of the harbor

Due to Corona the gym, sauna and pool were closed but they certainly can't do anything about it. It's good that she adheres to these rules. Parking for 30 euros is expensive, but by Amsterdam standards, not so bad.

One-Bedroom King Suite with Harbor View
4 nights
December 2020
Couple
Mike
4 Jan 2021
8.0
Friendly staff, good service.
One-Bedroom King Suite with Harbor View
2 nights
January 2021
Solo traveler
Marieke
3 Jan 2021
9.0
Will definitely come back, beautiful hotel in a special location

expected the view to be even better (sixth floor, next time higher seems better) the lighting above the stove was not working so the backlight from my phone baked (I guess a lot of people don't actually use the kitchen) the hotel is not immediately easy to find if you will arrive by bus in semi-darkness (you are looking for something in the empty offices / harbor area)

Queen Studio
1 night
December 2020
Group
Rajni
2 Jan 2021
7.0
I want to go back to the future!

Too bad the pool and sauna weren't available given the arrangements. Accurately booked at a hotel that has these amenities. The price-quality ratio is currently not ideal due to the lack of these facilities. I hope to return again with an attractive advertisement when we can make the best use of all the amenities of this beautiful hotel. First I accidentally booked at Moxy where you could buy a parking ticket in advance for 25 euros. It turned out that this is not possible at the Residence Inn.. strange.

Queen Studio
3 nights
November 2020
Family
Carla
28 Nov 2020
7.0
Aanrader

We did not know that someone does not come every day to clean the toilet and possibly change the towels. There was no bathrobe and slippers for the pool. There was no body lotion or anything.

One-Bedroom King Suite with Harbor View
1 night
November 2020
Couple
Jonna
19 Nov 2020
8.0
The suite is beautiful!
One-Bedroom King Suite with Harbor View
1 night
October 2020
Couple
Jeroen
31 Oct 2020
9.0
Featured! A special place, at a good price. I will definitely go again :)

The bed was very hard, which was not our preference, but disappointment is an understatement.

One-Bedroom King Suite with Harbor View
1 night
October 2020
Couple
Driss
18 Oct 2020
9.0
Chill

I saw it at a recycling center.

Queen Studio
3 nights
September 2020
Couple
Tessa
25 Sep 2020
8.0
Good stay, disappointing breakfast

Breakfast was disappointing; mostly limited selection. Also, due to the Corona policy, the room was only "cleaned" every three nights, which means there is no holiday feeling. There were enough towels etc to catch it on our own.

One-Bedroom King Suite with Harbor View
3 nights
September 2020
Couple
Sukhurova
22 Sep 2020
9.0
Modern hotel with great harbor views

Cleanliness: The room was very good, but rather poorly cleaned and dusty. Toilet brush: unfortunately we didn't have one in our bathroom. Which I found pretty funny. Everything else is great!

One-Bedroom King Suite with Harbor View
7 nights
September 2020
Couple
Joost
14 Sep 2020
7.0
Holidays are not on a cruise, but in the harbor

The Residence Inn is located in the Moxy hotel, which generates a completely different audience. And as a reception and breakfast room. Therefore, the entrance was difficult to find. The atmosphere is more designed for young people.

One-Bedroom King Suite with Harbor View
3 nights
August 2020
Couple
Rosa
10 Sep 2020
8.0
It was a great stay with great hospitality!

When we were swimming, the water was very cold.

One-Bedroom King Suite with Harbor View
2 nights
August 2020
Couple
Tobias
3 Sep 2020
9.0
Great hotel with great views of the harbor

The breakfast was not as rich as one would expect from the stars, but that could also be due to the Corona as everything is divided into individual portions and you don't have to touch tongs or the like. Requiring a mask at the buffet would be desirable at this time

Queen Studio
1 night
August 2020
Couple
Manon
23 Aug 2020
9.0
wonderful, away from everything and so in the center of Amsterdam

no glasses

Queen Studio
6 nights
August 2020
Couple
Larissa
22 Aug 2020
7.0
Overall it was really cool and modern

Early in the morning extreme loudness of the adjacent fitness room so we were woken up every morning.

Queen Studio
2 nights
August 2020
Couple
Rafał
9 Aug 2020
8.0
Beautiful view of the harbor in a quiet location

Long waiting time for check-in. Little choice at breakfast.

One-Bedroom King Suite with Harbor View
5 nights
August 2020
Family
Juliane
6 Aug 2020
9.0
Modern, friendly, suitable for dogs and children

nothing

Queen Studio
1 night
August 2020
Family
Sita
6 Aug 2020
7.0
satisfied

Breakfast. Very small sandwiches and artificial croissants instead of fresh croissants The staff spoke very little Dutch on arrival. It doesn't appear from the booking that it was an American company. It was not convenient for us. The TV channels were also not in Dutch. The next day the Dutch employee said it was possible, and his colleague the night before said it was not possible.

Queen Studio
1 night
August 2020
Solo traveler
Rianne
5 Aug 2020
8.0
Will be repeated.

Too bad there were swimming lessons on Friday and Saturday so our kids couldn't swim (they were looking forward to it). By the way, the pool is subject to pre-booking, advice: book in advance!

Queen Studio
2 nights
August 2020
Family
Sandra
4 Aug 2020
9.0
Good hotel!

The beds were quite hard.

Queen Studio
1 night
August 2020
Family
Alban
3 Aug 2020
9.0
Extraordinary - perfect!

As the hotel is divided into Residence Inn and Moxy, a check in plate for each hotel would be very helpful. You were a little confused when you entered. If there wasn't enough attention at the front desk to reach out to new guests, they would probably be at the first counter, reserved for Moxy guests only. What I can't understand at all is why there are no toilet (toilet) brushes. We booked three rooms and none of the rooms had a brush. Since something like this is actually a part of everyday life, it should be acquired, as it will be remembered negatively later. We recently noticed that there is a lot of dog hair on our sofa. Since not everyone necessarily does this, care should be taken to ensure that such areas are cleaned properly, or special facilities should be provided for dog owners.

Queen Studio with Harbor View
2 nights
July 2020
Couple
Bernadette
30 Jul 2020
9.0
Best location, room, breakfast and team!

Nothing....

Queen Studio with Harbor View
2 nights
July 2020
Family
Annett
30 Jul 2020
9.0
We'll be back!

The elevator from the multi-storey car park to the hotel was broken, so we had to walk around the building a lot with our luggage upon check-in. The daily parking fee (€ 30,-) is too high. The cost of living for a dog is too high (€ 30.-).

Queen Studio
4 nights
July 2020
Couple
Carmen
28 Jul 2020
7.0
If you like it very casual...

You're staying at the Moxy Hotel, and the Marriot Hotel has a maximum of a few rooms. The common areas are of first-class student quality, especially at breakfast time.

Queen Studio
2 nights
July 2020
Family
Mario
27 Jul 2020
7.0
This hotel is a very good hotel in terms of facilities and location if you are not using breakfast.

We often travel and have stayed in many European hotels. But this hotel is by far the worst in the breakfast area, in the variety and quality of the breakfast and most of all in the hotel seating we have seen. It felt like at least 2 hotel guests had to share a space. You need to find tables where you can sit and put a tray of breakfast. The breakfast room is actually a hotel lobby that can only be used as a bar. The buffet is actually always empty, not to mention overburdened staff. 2nd point - underground parking, for which you have to pay princely 30 euros per day. However, the hotel cannot be reached from the garage due to a broken elevator.