Hotel
Prices from: $40

Guest reviews about Camino Real Pachuca

Camino Real de la Plata Lote 15 Manzana 3 Zona Plateada, 42083 Pachuca de Soto, MexicoShow on map
8.7 Fabulous
Price from: $40

Choose dates to see prices

Checkin
Checkout

Rating

8.7 Fabulous 878 reviews
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.2
Location
9.2

Guest Reviews

Deluxe King
1 night
December 2022
Couple
Lizet
17 Jan 2023
9.0
Good place

It's a bit run down but nothing to worry about.

Double with two beds
3 nights
January 2023
Family
Cesia
13 Jan 2023
10
Good experience
Deluxe King
1 night
January 2023
Family
Diego
13 Jan 2023
9.0
Appropriate.

The glasses are considerably dirty so a good photo can be affected.

Double with two beds
6 nights
December 2022
Family
Virgilio
19 Dec 2022
9.0
Pleasant stay in Pachuca

Any

Double with two beds
1 night
December 2022
Group
Alberto
8 Dec 2022
10
Great

who has no pool

Deluxe King
2 nights
October 2022
Couple
Vazquez
24 Oct 2022
10
Beautiful

I really have no complaints

Double with two beds
1 night
October 2022
Family
Christian
10 Oct 2022
10
Comfort and relaxation
Deluxe King
1 night
October 2022
Couple
Gustavo
4 Oct 2022
10
Great service.

There must be parking attendants and messengers.

Deluxe King
19 nights
September 2022
Family
Umut
24 Sep 2022
8.0
Personal top!

The gym was not very good and towels were often missing. It's a pity that I had to ask for a refrigerator and coffee maker in the room first, which I did only 1 week later. For a 4 star hotel, something like this should be standard, or in my opinion you should be asked for it directly at check-in.

Deluxe King
4 nights
August 2022
Family
Fredy
17 Aug 2022
10
First class location and service with a great team of people

The sun warms the rooms a little, but there are blinds and air conditioning to minimize exposure, the rooms could have bigger tables to accommodate food when ordering room service.

Double with two beds
1 night
August 2022
Family
Rmrox
16 Aug 2022
8.0
Convenient location

The sheet on one of the beds was old, the little tassels on it made it uncomfortable. There is not enough lighting outside the hotel.

Double with two beds
1 night
August 2022
Family
Valentina
9 Aug 2022
9.0
good choice for what you need

looks shabby and not old

Double with two beds
1 night
July 2022
Family
Ana
8 Aug 2022
9.0
corresponds to the price

old carpets, mattresses, everything in the rooms is already old, what is open to the public is preserved, for example, a bar, a restaurant, a room, a view of the rooms

Double with two beds
1 night
June 2022
Family
Elibeth
23 Jul 2022
8.0
Urgent repair

Cleanliness, carpets already look very old

Double with two beds
1 night
July 2022
Family
Israel
15 Jul 2022
10
EXCELLENT SERVICE AND STAY

WHAT IN THE BOOKING THE PRICE WAS COME AND IN THE END I PAID A LITTLE MORE, NOT MUCH MORE, BUT THERE WAS A DIFFERENCE

Double with two beds
1 night
July 2022
Family
Francisco
11 Jul 2022
8.0
enough for one night

amenities, no pool

Double with two beds
1 night
June 2022
Solo traveler
José
10 Jul 2022
10
Extraordinary
Deluxe King
1 night
July 2022
Solo traveler
Pedro
7 Jul 2022
9.0
Excelente

Everything is fine

Double with two beds
1 night
June 2022
Family
Mercedes
30 Jun 2022
9.0
Rooms not up to Camino Real

The furniture in the rooms looks old, one floor lamp didn't work, the pillows are uncomfortable, there is no coffee maker in the room, the carpet on the floor in the rooms does not give the impression of hygiene.

Deluxe King
1 night
June 2022
Couple
Karina
27 Jun 2022
10
EXCELENTE

nothing, I personally really like these hotels, because they are very comfortable.

Deluxe King
1 night
June 2022
Couple
Alberto
23 Jun 2022
10
Comfort
Deluxe King
1 night
June 2022
Couple
Roberto
16 Jun 2022
9.0
Wonderful sight

The service in the restaurant was not very good, most of the food was tasteless and the waiters were not very attentive.

Deluxe King
1 night
June 2022
Family
Omar
13 Jun 2022
9.0
Nice place for a weekend
Double with two beds
1 night
May 2022
Couple
Adriana
4 Jun 2022
8.0
Good

This included breakfast for the amount paid.

Double with two beds
1 night
May 2022
Couple
Sergio
28 May 2022
9.0
Comfortable

Any

Double with two beds
2 nights
May 2022
Group
Ramírez
24 May 2022
8.0
Good

Everything is fine

Double with two beds
2 nights
May 2022
Solo traveler
Hernandez
7 May 2022
9.0
Good stay

A little comfort, but everything is perfect

Double with two beds
2 nights
April 2022
Family
Torres
25 Apr 2022
10
Excelente

The price of the buffet is $340, although it is 2x1, I consider it overpriced for the assortment of food, there is nothing overestimating this price.

Deluxe King
1 night
April 2022
Couple
Ferro
19 Apr 2022
8.0
Close to football museum

Too expensive for a city hotel

Deluxe King
4 nights
April 2022
Family
Alejandro
18 Apr 2022
10
Pleasant

The beds were not as comfortable but ok if you get some rest.

Double with two beds
1 night
April 2022
Couple
Elyed84
13 Apr 2022
10
COMFORTABLE

Some lights don't work, water leaked in the bathroom.

Double with two beds
3 nights
March 2022
Family
Rosa
31 Mar 2022
9.0
It took them a long time to make room

One day it took them a while to clean the room, it was 2pm and everything was the same as we left.

Double with two beds
2 nights
March 2022
Family
Nydia
28 Mar 2022
10
Good

The shower didn't come out completely

Double with two beds
2 nights
March 2022
Couple
Diego
22 Mar 2022
10
Luxurious hotel with great service

Check in and check out was a bit slow. On weekends, I believe that there should be more than 1 person at the reception.

Deluxe King
1 night
March 2022
Family
Víctor
20 Mar 2022
10
AMAZING

I loved everything

Double with two beds
2 nights
March 2022
Solo traveler
Natalia
11 Mar 2022
9.0
Muy buena

air conditioner

Double with two beds
2 nights
March 2022
Solo traveler
Natalia
11 Mar 2022
9.0
good

air and wifi

Deluxe King
1 night
February 2022
Couple
Angiebolo1
8 Mar 2022
9.0
Short but pleasant stay

The pillows are uncomfortable

Double with two beds
1 night
February 2022
Family
Isaac
28 Feb 2022
10
Excelente servicio

I like everything

Deluxe King
1 night
February 2022
Family
Hector
28 Feb 2022
9.0
significant improvements

There are no signs to get there. It is confusing how to get to the hotel. It lacks basic amenities such as in-room coffee maker, hair dryer. But it can serve.

Double with two beds
1 night
February 2022
Group
Irvin
4 Feb 2022
10
Great service

Everything is fine

Double with two beds
3 nights
December 2021
Family
Andres
20 Jan 2022
10
Family New Year (with my father who lives in Pachuca) at Bella airosa is very wonderful.

There was no hot water in my room.

Deluxe King
1 night
November 2021
Couple
Ricardo
22 Nov 2021
8.0
Very good in almost everything if recommended

The bathroom was old. should be supported

Deluxe King
1 night
October 2021
Couple
Carlos
16 Nov 2021
10
great, I want to go back!

it's a bit confusing to get in

Double with two beds
1 night
November 2021
Couple
Elyed84
15 Nov 2021
10
Degradable.

It took a while for the restaurant to get my bill and change.

Deluxe King
1 night
November 2021
Family
Elly
15 Nov 2021
10
great staff, service and facilities

everything is fine

Double with two beds
1 night
October 2021
Family
Samuel
7 Nov 2021
10
Superior comfort at rest

Everything is very good

Double with two beds
2 nights
October 2021
Solo traveler
Jorge
22 Oct 2021
10
NO PROBLEM
Deluxe King
3 nights
September 2021
Couple
Alvaro
2 Oct 2021
10
out of ten
Deluxe King
1 night
August 2021
Couple
Susana
10 Sep 2021
10
great experience
Deluxe King
1 night
August 2021
Family
Ricardo
9 Aug 2021
10
Enjoy a good, safe and familiar environment

The air conditioner is very noisy and can be a bit annoying. I didn't really like the pizza, but there are restaurants nearby like El Bife and others.

Deluxe King
1 night
July 2021
Couple
Gerardo
3 Aug 2021
10
excellent everything
Double with two beds
2 nights
July 2021
Couple
Raul
26 Jul 2021
10
everything is great

no comments

Deluxe King
1 night
July 2021
Couple
Ubaldo
21 Jul 2021
10
Good.

No comments.

Double with two beds
5 nights
July 2021
Family
Carlos
21 Jul 2021
10
Comfortable

I like everything

Deluxe King
1 night
July 2021
Couple
Felipe
17 Jul 2021
9.0
Double with two beds
2 nights
July 2021
Couple
Roberto
8 Jul 2021
10
Exceptional

Prices in the restaurant.

Deluxe King
1 night
June 2021
Couple
Adolfo
29 Jun 2021
8.0
Very good considering the contingencies we face.

Lack of warmth at the reception. This is a hotel with a name that needs to be taken care of. We returned to this hotel due to service, location, etc. But we need to improve attention during reception and delivery at the front desk.

Double with two beds
1 night
June 2021
Family
Patricio
27 Jun 2021
8.0
An enjoyable family reunion.

Arrival. A very long registration process, especially for the Covid questionnaire. In short, you can send it in advance by email.

Deluxe King
1 night
June 2021
Couple
Elisa
17 Jun 2021
9.0
GOOD

RICH FOOD, BUT SOME EXPENSIVE, WATER LEAKS FROM THE SHOWER AND IT OUTSUTS FROM THE SHOWER

Deluxe King
1 night
June 2021
Couple
Nagy
13 Jun 2021
10
Exceptional
Deluxe King
1 night
May 2021
Group
Virginia
31 May 2021
10
Excelente
Double with two beds
3 nights
May 2021
Family
Cárdenas
31 May 2021
9.0
Perfect

There were two rolls of toilet paper, one half as large as a wrap of tissue paper. Everything else is good. Dirty window glass outside.

Double with two beds
1 night
May 2021
Solo traveler
Felipe
28 May 2021
8.0
generally acceptable stay

Uncomfortable beds, very poor pillows, very shabby sheets.

Deluxe King
2 nights
May 2021
Couple
Maxim
17 May 2021
10

Cushions

Double with two beds
3 nights
May 2021
Family
María
15 May 2021
8.0
Very good

Carpet

Deluxe King
1 night
May 2021
Solo traveler
Fernando
8 May 2021
9.0

That room service isn't around the clock

Double with two beds
3 nights
May 2021
Solo traveler
Alberto
6 May 2021
10
Excellent attention

The room looked old and the TV hardly played anything

Deluxe King
1 night
April 2021
Couple
Juan
25 Apr 2021
10
Exceptional

Hard-to-reach entrance

Double with two beds
1 night
March 2021
Family
Roberto
19 Apr 2021
8.0
All is well thanks

Location and breakfast

Deluxe King
1 night
April 2021
Couple
José
18 Apr 2021
9.0
Buena ubicación
Deluxe King
1 night
March 2021
Couple
Rivas
11 Apr 2021
9.0
Perfect

Very worn out towels

Deluxe King
1 night
March 2021
Couple
Atenas
27 Mar 2021
9.0
Perfect

No pool :(

Double with two beds
5 nights
March 2021
Group
Maria
21 Mar 2021
10
Wonderful stay in Pachuca
Double with two beds
1 night
March 2021
Group
Sergio
21 Mar 2021
9.0
Pleasant
Double with two beds
2 nights
March 2021
Family
Jose
16 Mar 2021
10
Exceptional

Fine

Double with two beds
1 night
February 2021
Family
Saul
6 Mar 2021
9.0
Perfect

Everything is great, good place to stay

Deluxe King
1 night
February 2021
Family
Luis
22 Feb 2021
8.0
Very good
Deluxe King
1 night
February 2021
Couple
Arturo
15 Feb 2021
10
EXTREME ROYAL ROAD!
Double with two beds
1 night
February 2021
Family
Alejandro
11 Feb 2021
10
Happy
Double with two beds
1 night
January 2021
Couple
Eloisa
7 Feb 2021
10
Excelente
Deluxe King
1 night
February 2021
Group
Martha
2 Feb 2021
10
EVERYTHING IS VERY GOOD
Double with two beds
1 night
January 2021
Family
Martha
28 Jan 2021
10
She was good
Deluxe King
1 night
January 2021
Couple
José
23 Jan 2021
8.0
Room service is open until 22:00.

Room service stops at 10pm and when I booked, none of the places indicated that they have special hours for emergencies. I arrived late and had to go out and buy something for dinner at that time.

Double with two beds
1 night
January 2021
Family
Martha
18 Jan 2021
10
GOOD

THE GARDENS (GRASS) OF THE HOTEL ARE VERY DRY, IT WOULD BE GOOD TO SEE THEM GREEN.

Double with two beds
2 nights
December 2020
Family
Wendoly
18 Jan 2021
8.0
Good stay

The bathroom in particular was not properly cleaned in the area where the water runs off the floor on the side of the toilet, everything is fine from there

Deluxe King
1 night
November 2020
Group
Angel
14 Jan 2021
8.0
Excellent location.

When checking in, the booking through Booking had a price and when I arrived my booking was respected but I paid a different price.

Deluxe King
1 night
January 2021
Couple
Adriana
12 Jan 2021
9.0
Comfortable

There was no coffee maker in the room.

Deluxe King
1 night
January 2021
Solo traveler
Guillermo
10 Jan 2021
10
Good

The cleanliness of the rooms had dust on the carpet and hair in the bathroom.

Deluxe King
1 night
January 2021
Couple
Daniel
7 Jan 2021
8.0
Good option for one night

The TV is too small and you can hear every time you are being pulled to the bathroom in another room.

Double with two beds
4 nights
December 2020
Family
Orly
6 Jan 2021
10
Very good hotel

Lighting

Double with two beds
1 night
December 2020
Family
Jorge
5 Jan 2021
9.0
Perfect placement
Deluxe King
1 night
December 2020
Couple
Salvador
27 Dec 2020
10
The best

Everything is perfect

Deluxe King
1 night
December 2020
Solo traveler
Brandon
22 Dec 2020
10
Excelente

Any

Double with two beds
3 nights
December 2020
Family
Luis
19 Dec 2020
8.0
Buena ubicación

the laundry was clogged Quality / price of food, does not match (on the main menu for room service) Pillows are somehow very bad, you don’t rest

Deluxe King
2 nights
December 2020
Couple
Antonio
16 Dec 2020
9.0
Great but out of town

slow wifi

Double with two beds
1 night
November 2020
Family
Dulce
15 Dec 2020
9.0
Great night

I just need coffee in the room

Double with two beds
2 nights
November 2020
Couple
Oscar
14 Dec 2020
10
overall good, I had no expense

there was confusion with Booking as it was known that breakfast is included on the Internet, but this is not already available at the hotel

Deluxe King
3 nights
November 2020
Solo traveler
Hernando
10 Dec 2020
10
All very well

Bar opening hours

Deluxe King
3 nights
December 2020
Couple
Yerevanxelmundo
7 Dec 2020
10
BEST HOTEL

Everything was of excellent quality and price, rooms 10 and very cordial staff.