The attention is super nice from the people both at the reception and from the man who helped us with our suitcases, the hotel really exceeded our expectations, without a doubt I would book with you again on a next occasion
The bathroom is very comfortable, the room is super good but there is no space to work, it is a tourist hotel.
The room is very hot but nothing bad. The air conditioning fixed it.
The place is very good for the price
They ask you for a guarantee deposit of $1,500 MNX, they ask you to photograph your credit card on both sides and also a photograph of your identification on both sides, which according to them they delete when you check out. They ask for this as a guarantee for the utensils, dishes, towels, etc. that they have in the hotel and mention that this is their policy (what an outdated, insecure and bad experience thing); They also do not have any personal data privacy notice
Excellent hotel, location, facilities, staff, everything. I had a personal trip and took the opportunity to meet some friends. The terrace is an excellent place to sit and chat. There are plenty of restaurant and bar options in the surrounding area.
the perfect and very human welcome. thank you 🙏 the perfectly renovated setting with a very nice terrace. many restaurants around. the porter very helpful. thanks to him
races
The staff at the reception was really nice and helpful. The doorman was the most helpful person I have ever met. The cleanliness of the room was really good.
The reception/lobby sounds could be heard a little in the room in the evening, but not disturbingly so. The location was a bit obscure, but I found the place with the address.
Excellent location and room
none
For a business trip or even tourism, you don't need anything else! Super well located, excellent service, modern design with fine flirty sizes.
Very nice all the existing spaces, well placed. The well-attended lobby and the terrace with good views of the sector
That we agreed on an early check-in for which they told me and confirmed an extra cost of US$20 would be charged and when I arrived at the accommodation they charged me US$30. US$10 does not make me rich or poor, but it is annoying that rates are changed unilaterally and arbitrarily. The justification was incredible, which was due to the F1 season. oh
I booked this hotel at the last minute because the one I stayed in was awfully noisy. Reforma Guest House is a quiet paradise in the heart of the city that never sleeps. the room is luxurious, tastefully decorated, the hosts are absolutely perfect, the location is perfect, in short, it's spotless. Congratulations, among the 5 hotels I have visited in Mexico, you are the best (and I have also been in 4 and 5 stars) If I ever go back to Mexico, I already know where to put my bags.
The terrace is very beautiful, great location. It is very comfortable. Good service. 👌🏻
There is a lot of noise in the morning, you can hear what they are talking about downstairs.
It was excellent! Super beautiful and the staff are extremely helpful, they helped me with all my needs.
cleanliness and attention of the staff
a room without a real window and heat in the room (we can still put air conditioning in)
The location is great, close to many restaurants and tourist spots.
the bed is small for a couple.
A beautiful hotel! amenities, rooms, safety above all :) VERY GOOD 🤩
Great location Very friendly and helpful staff Very clean
It was shaking and the alarm didn't sound
super friendly staff!
everything went well for me
N / A
Location and good treatment.
It seems the sheets were not clean. I forgot to ask if they changed.
Attention of the staff, very attentive at the reception, comfort of the bed, super clean room
Would have had air conditioning in the room but they gave us a fan and we were fine with that.
Design, cleanliness, location, attention to customers, but above all water, fruits, etc.
nothing
the staff is very nice and the facilities are very good and comfortable for the price
I think it should include breakfast, it's something very important, but the heat is not that high.
The staff is very caring, always with a smile and they bring us luggage (very noticeable when the suitcases are heavy). The hotel is located in a very beautiful, trendy area. There are several restaurants nearby. The bed is really comfortable. The daily room service is much appreciated. Impeccable cleanliness. Mini bar and sweets are available if you get a bit hungry at night for an extra charge, but there is a wide selection of drinks, cakes... Unlimited tea, coffee, water, apples at the reception. There is also a gym and a beautiful rooftop.
The price for early check-in to the room is too high (optional). There is no subway nearby but very easy to get around by Uber or bus.
treatment, location and its facilities.
location one block from Reforma, very friendly staff
any
perfect location, very friendly staff
the standard rooms are a little cramped, there is no shelf in the bathroom and there is no separate space for suitcases
location, staff, attention, room. in fact everything was perfect.
I liked everything, I can not say anything bad.
The best thing about the hotel is its location, less than two blocks from Reforma, lots of bars and restaurants nearby and a very safe area.
Everything was great!
Everything was great
Nothing, there was nothing that I didn't like
The location is excellent. Surrounded by bars and restaurants. Steps from the angel of independence
From the same building came a very loud noise that did not allow me to have a good rest. The pillows are a bit hard and the air conditioner was noisy.
yes great comfortable place, perfect for families
kitchen utensils
The location is amazing. Exciting industry
The rooms are a bit small. Although you have all the comforts, a little more ventilation and lighting would not hurt.
Location, cleanliness but above all great service
There were no details to mention here.
Liked everything this is one of the best hotels in my life. the staff is perfect, the rooms are thought out to the details. so I was with a dog, we were given a room with a larger terrace. I will definitely be back
The location is very good, there are many options for restaurants, cafes, bars and also relatively close to several attractions.
very clean and above all very polite and helpful staff.
standard rooms are a bit small. No place to store suitcases etc.
I really liked the location and the terrace
everything is fine
reception staff, cleanliness and location
location, friendliness of staff and cleanliness
the air conditioning didn't work and it's a bit small and also there is no hotel name at the entrance to the building
The space is very good, the location is perfect and the staff is very attentive. Despite the small size, everything is done very tastefully, and the mini-suits have everything you need. I took my dogs and they even gave them dishes.
I think he had a parking lot or an agreement with it. Since then everything has been great.
The location is great. The place is very quiet and cozy. Everything was very neat and clean. There is everything you need to feel at home. One of the best places to stay in CDMX.
Although there was a fan, there was no air conditioning. It would be nice to include a breakfast option so you don't have to leave the hotel.
Attention and bedroom.
There was no air conditioning
The location is great, steps away from the Angel of Independence, the staff is very helpful and friendly and the facilities are very clean.
The room did not have air conditioning (only a fan) and its view was to the west of the city, so it was a bit hot during the day.
Great location, very good attention from all the staff, especially Enrique at the front desk, always very friendly.
everything is going well, but if it helped to have air conditioning at night if it is very hot.
Incredible place! From the moment you arrive, your staff makes you feel like the most important guest in the place. Attentive and friendly each of the staff. My family and I (2 adults + 1 10 year old) stayed in a duplex room and it was amazing, it was like we had our own apartment on site, my son with his room and we with ours, but connected living room and kitchen . Its roof is also beautiful and perfect for relaxing. The location is perfect! Surrounded by great restaurants, cafes, pharmacies and mini markets, you have everything you could possibly need within minutes. Impeccable cleanliness and they even did us a favor by washing the dishes if they were dirty when they cleaned our room. We were told that they only install air conditioners, but the truth is that we need them; We had scoured air and tower fans which added to the cool climate of the CDMX nights and it was more than enough to keep the temperatures pleasant during our stay. Almost no noise from the city or the hotel in general. 100% recommended and we will definitely return to this hotel when we return to the city.
One room was warmer than the other, I think it was because it was over some sort of mechanism or pipe that ran through it and didn't get as much outside air in because the room was facing the center of the building. Regardless, the washed air made it perfect.
Connection
It is hot and there is no climate or air conditioning, the breakfast is poor, there is nowhere to throw liquids in the breakfast room. They charged us for things from the mini bar two days after we left without eating it for themselves a heist. What he does not allow to be demonstrated is not consumed.
that fruits and coffee were available for us. Terrace!!!
that you can not be on the terrace at night.
Connection
No air conditioning and very small room, correct, new but no extras
very nice spacious and modern room
everything is very good
The location is perfect for walking to Reforma, Colonel Cuauhtémoc and the bars and restaurants just a few steps away. The room exceeded my expectations in terms of size and services provided. Very nice decoration and finish.
Being in a room overlooking the street, the noise from the proximity of bars and restaurants can be annoying for those who want absolute silence, in my case this was not a concern, but it would be something to take into account.
Everything was great, hotel, service, staff. Highly recommended. It's very close to Independence Angel, about 4 minutes walk.
On some nights there may be music until 22:00. for nearby restaurants. It's not something that interferes with sleep, but it was the only "non-perfect" thing we noticed.
Nice apartment, well equipped for two. Our room overlooked the backyard and was very quiet despite being a few meters from a busy street full of restaurants. Very helpful staff. No breakfast, but self-service access to coffee and tea, cakes and fruit. properly equipped kitchen for short stays. Beautiful volumes. Attentive staff.
Nothing from the hotel. An excursion to Teotihuacan is offered at an inflated price.
The terrace is very beautiful. Very friendly room. The area is central and has traffic.
It is close to many bars, if you want to relax there can be noise and traffic but it depends on the occasion. I didn't have breakfast.
Great location, very clean, comfortable and nicely decorated. Excellent value for money and quality!
only little things: unfortunately we could not use the rooftop terrace during our stay and the accommodation is very noisy
Terrace
somewhat limited part of the appetizers. there were only apples. I would like a different kind of fruit or some yogurt
I spent such wonderful days here! The rooms are super comfortable, clean and beautiful. Great terrace! The staff is very friendly and the location is perfect. As a Mexican, I really liked it and I discovered a lot of new things. Very beautiful!
Everything was great for me.
I love the design of this place, it's like being at home. It is new, VERY clean and comfortable.
There is a lot of noise from nearby restaurants and bars.
great staff, super helpful! good thing there was a small gym.
in a normal room it was very hot and stuffy. fortunately they are now installing air conditioners. for early check-in you pay extra 20 euros.
Location and layout of the premises. It's amazing that it has a washer and dryer.
Uncomfortable sofa, pillows moved and felt uncomfortable. The studio was for 4 with a room next to it but there is only stuff for 2 people. Even chairs, glasses, etc. It's very hot in a small room
great location, first class staff, well equipped, bright rooms, excellent value for money.
Photographs of the Vordermaier and the back of the credit card were taken at check-in. In particular, photographing the back did not inspire confidence in me.
The staff is very friendly. They helped us with everything we asked/needed. They went above and beyond to make our stay as pleasant as possible.
The rooms do not have air conditioning. We were first put in a room on the 4th floor and the heat was unbearable. I have no idea what will happen in the summer. Although we were moved to another room on the 1st floor, it was still hot.
Great location, good design, very good value for money but above all the staff are very friendly and go above and beyond to make you feel comfortable.
It was very hot in my room.
Great location, design and staff attitude, very clean and comfortable.
I think they could improve the ventilation of the rooms
location, good design, comfort
poor ventilation in the room
attention location and everything is fine
The staff is always willing to help with a smile and kindness.
Breakfast could have had more variety of cooked eggs.
It has an excellent location. This is the perfect place to relax and explore the city.
They could improve the air conditioning.
It was excellent, very warm, nice, staff very attentive to needs and the place is phenomenal, I want to come back soon.
The hotel is new and the location is fantastic.
The room was very hot despite having a fan. It was a little small. I needed to print some documents, but it couldn't be in the afternoon or in the morning, because the night watchman didn't know, and there were no girls at the reception either in the afternoon or in the morning. I had to pay for the mini bar in cash because he couldn't tell me how to do it either. And I had to go outside to change for smaller bills.
Location and quality of the rooms. Very close attention and privacy of the place
The hotel is beautiful, very quiet and comfortable. The staff is always very attentive and ready to help you with any question. I really appreciate being able to leave my luggage before check in and after check out.
Nothing I didn't like.
Everything is fabulous, the doorman is very attentive and friendly, the reception is excellent. Small and secluded place with super location. The best thing is that it is very clean, which is very important, especially during a pandemic. I highly recommend it, I got to all the places I wanted on foot, I didn't need transportation.
I don’t bet, but it seemed to me a great option to get on CDMX
Cleanliness, friendliness and safety
Everything was great
I really liked the design and small details like the hotel logo in the form of crossed keys on decorative pillows. High-quality cleaning. Comfortable beds. Updated state. Easy to find - bright yellow door. There are many restaurants and cafes nearby.
Some difficulties with TV control. The staff directly at the hotel spoke only Spanish, so it was difficult to communicate in English. When booking online, we communicated in English. Outside the window, the construction site and in the building itself are undergoing renovations on the upper floors, but in Mexico City, noise outside the window is practically a cultural tradition. The kitchen is not yet fully equipped - there is no kettle and pots.
Very good location, good service
At first there was no parking, but we decided
Friendly staff, but above all amenities, it is very clean, quiet and in a good location as there are many establishments nearby and even the metro is not that far.
There was only one piece with the kitchen utensils (knives) that were not sharp enough to cut the ham 🤭, and that was all.
Attentive and pleasant staff
No breakfast available. There is no gym. There are no common spaces.
The apartment has just been renovated, helpful staff and just an ideal location.
Very good location and cozy apartment
The room is spacious and the location is great.
Outside, there is the noise of the hoods from the restaurants next door, so we could not open the window in the room. Rooms are not heated.
Attention and convenience, all PRECIOUS!
Wi-Fi sometimes didn't work
Comfort and practicality of space
That he had everything to be fully equipped with his family
Girls beds
Great location and treatment
Room!
That there is no parking or negotiations with nearby parking lots, this is the only
I really liked the view. A very quiet location next to the avenue of reforms, with an endless number of beautiful places to visit. The security guard at the entrance is the friendliest and most charismatic person in the world who was my guide during my stay. Thanks.
Great location, recommended service and very comfortable rooms. Return as many times as necessary.
It turns out we booked another place and upon arrival the reservation was not honored and we were left without a room (Gallery Condesa, never go) and when looking for where to stay at that moment we found Casa Reform, they not only responded quickly, tmb super friendly they understood the situation and provided us with a room as soon as we arrived, well before the agreed delivery time, friendly staff, super located. Everything is fine.
There is a slight noise from the air conditioner outside the building. from the side, but it doesn't really bother.
The room is very spacious, with all the services, there are even utensils for cooking. It is also very well decorated and very comfortable. The staff are very friendly and the location has a great location.