Hotel

Guest reviews about Capital O Santa Rosa

Matamoros, 169. Colonia Centro, 25955 General Cepeda, MexicoShow on map
5.5 Review score

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Checkin
Checkout

Rating

5.5 Review score 15 reviews
Facilities
5.0
Cleanliness
6.8
Comfort
6.2
Value for money
6.0
Location
7.8
Free WiFi
2.5

Guest Reviews

Standard with two beds
1 night
December 2020
Family
Ricardo
9 Feb 2021
6.0
Bad experience

TV and hot water

Standard
1 night
December 2020
Couple
Salvador
2 Jan 2021
4.0
If you feel like you're not looking for another hotel, there are no hotels in General Cepeda.

Initial attention, there was no hot water, who walked - an impromptu person, the price of the swimsuit does not correspond to the rates.

Standard with two beds
2 nights
December 2020
Group
Carolina
30 Dec 2020
8.0
Re-validation

Little water comes out, the cleaning lady is alone, there is no dining room.

Standard
1 night
December 2020
Family
Zin
2 Dec 2020
10
Exceptional
1 night
October 2020
Solo traveler
Anonymous
25 Oct 2020
5.0
Passable

Showers didn't work, there was no hot water.

Standard
1 night
August 2020
Couple
Mónica
19 Sep 2020
5.0
Passable

That no paper, soap, or shampoo was put in the room.

Standard
1 night
August 2020
Group
Torres
24 Aug 2020
5.0
Passable

Slow service, hot room not servicing heavenly fan, shower head too low.

Standard with two beds
1 night
March 2020
Group
Melquiades
31 Mar 2020
1.0
Dirty service, they don't provide service for you, but they sue you

Nothing, as they never asked me to answer the book, and if they don't, they are not interested in the prospect

Standard
1 night
February 2020
Family
Roberto
20 Mar 2020
9.0
Great service
Standard
1 night
February 2020
Solo traveler
Hugo
23 Feb 2020
10
comfort
Standard with two beds
3 nights
January 2020
Group
Luis
13 Jan 2020
1.0
Lousy

When we checked in, the manager was asleep and we were not received, the TV did not work, there was very little water in the shower, they were not cleaning, the toilet ran out of toilet paper until today they sent me my invoice.

Standard with two beds
3 nights
January 2020
Group
Luis
11 Jan 2020
1.0
Lousy

They didn’t clean, there was no water in the shower, they didn’t send me my invoice, the employee in charge didn’t give solutions, the bathroom ran out of toilet paper - a complete disaster.

Room for two
1 night
February 2019
Couple
Gustavo
4 Feb 2019
5.8
Good

The price for the place, the room is very cold, the floor roll in the room, a splash of warm, almost cold water in the shower.

Room for two
1 night
September 2018
Couple
Claudia
17 Sep 2018
7.1
Ok, but there are still options

There was very little water in the shower; I practically had to stick to the wall.

Room for two
1 night
August 2018
Family
Eva
28 Aug 2018
3.3
Horrible rooms that are being remodeled

Nothing is visible in the room, the TV is not visible, the water in the bathroom does not go down the drain, vitamin deficiency was not on, etc.