Hotel

Guest reviews about Casa Grande Delicias

Avenida Sexta Oriente, 601 Colonia Centro, 33000 Delicias, MexicoShow on map
8.8 Fabulous

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Rating

8.8 Fabulous 473 reviews
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
9.2
Free WiFi
8.6

Guest Reviews

Double room with two double beds
1 night
April 2023
Group
Dayana
10 Apr 2023
5.0
Normal

Our room was a bit late, in general everything was slow and the pool was a bit dirty, very small pillows

Double room with two double beds
1 night
April 2023
Family
Victor
9 Apr 2023
4.0
Do not accept room 112

If you are assigned room 112 it is hell, every time the door to the underground parking lot is opened there is a horrible noise and the room even vibrates

Double room with two double beds
1 night
April 2023
Family
Neiva
3 Apr 2023
7.0
More attention to small details

They never answered the phone, and we asked if they had another number and they gave us the same one that we were trying to communicate, however, she only remained silent when she told them that we were talking several times; it was a room for 2 people and they only put 1 bottle of water, we asked If they could give us one more and the answer was that the restaurant had already closed, they don't have a hair dryer, the towels are super scratchy. For the cost of the room, more was expected.

Double room with two double beds
6 nights
February 2023
Solo traveler
Luis
10 Feb 2023
9.0
VERY GOOD HOTEL

THAT DID NOT HAVE A FRIGOBAR

King Room
2 nights
December 2022
Couple
Kassandra
24 Dec 2022
10
best hotel stay ever

nothing, it was the best service

King Room
2 nights
November 2022
Couple
Cecilia
28 Nov 2022
8.0
Noisy room…

The Shower curtain is slightly short so the water comes out, it would be enough to lower the tube 2-3 cm. I loved the shower. The cover of the ex is loose, so it moves and surely because of the water spilled the door of the bathroom has deteriorated. It seems wrong to me to have received alone A 500 ml bottle of water in the room and when I asked for more they told me that they didn't have it!!! I was in room 309

Double room with two double beds
1 night
November 2022
Couple
Juan
19 Nov 2022
10
Comfortable, elegant and well-attended place
King Room
1 night
October 2022
Couple
Braulio
31 Oct 2022
3.0
The stay was not pleasant

1. There were no bath towels 2. Not enough toilet paper 3. Not enough Kleenex 4. There was not enough coffee service 5. The bed was dirty when we arrived, the pillows had other people's hair on them. 6. There was no hair dryer in the room. 7. The worst thing was that I had to kill a cockroach that we found in the room.

Double room with two double beds
1 night
October 2022
Couple
Cristal
6 Oct 2022
9.0
Comfortable

Message,

King Room
2 nights
September 2022
Couple
Dipmna
23 Sep 2022
10
excellent
Double room with two double beds
2 nights
September 2022
Group
Dipmna
22 Sep 2022
10
excellent
Double room with two double beds
1 night
August 2022
Family
Oscar
12 Sep 2022
10
Great experience, we would happily choose Casa Grande Deleicias again.

indeed everything was very good during our visit, there is nothing to leave a review here.

Double room with two double beds
3 nights
September 2022
Solo traveler
Escobedo
5 Sep 2022
8.0
good but could be improved

They do not renew soap, shampoo, drinking water. I didn't like the food, only the breakfast buffet is very good

King Room
1 night
August 2022
Family
Lili
11 Aug 2022
4.0
O

the reception service was very poor, they didn't have rooms available and they didn't give you good information, the coffee maker in the room was dirty

Double room with two double beds
2 nights
August 2022
Family
Alan
10 Aug 2022
8.0
Good hotel, fits.

The pillows were hard for our taste.

King Room
2 nights
July 2022
Solo traveler
Nohe
30 Jul 2022
10
Have a nice holiday

Multiple room service options

Double room with two double beds
3 nights
July 2022
Solo traveler
Rogelio
26 Jul 2022
1.0
I miss a lot of rest after a day at work.

Cockroach in bed, I was woken up at 1am by staff from the same hotel to ask if anyone was in the room. The restaurant is hot..

King Room
1 night
July 2022
Couple
Eliane
20 Jul 2022
8.0
Good

They do not provide breakfast.

King Room
1 night
July 2022
Family
José
20 Jul 2022
10
Very good experience

Everything was great

Double room with two double beds
1 night
July 2022
Family
Guillermo
15 Jul 2022
9.0
Very small, high and hard pillows, which makes it very uncomfortable to rest.

Pillows very very uncomfortable

King Room
1 night
July 2022
Family
Javier
14 Jul 2022
10
LOCATION AND COMFORT
Double room with two double beds
2 nights
June 2022
Solo traveler
Caleb
13 Jul 2022
4.0
Bad experience

I asked for a late check out and I arrived to leave the room at 4...but the room was not cleaned and they charged me anyway...I didn't use it that day. I explained to the manager what happened and she still charged me for the day. I was their client and they didn't agree to my request.

Double room with two double beds
1 night
June 2022
Family
Adrian
25 Jun 2022
9.0
Comfort.

Which does NOT include breakfast.!!

Double room with two double beds
2 nights
June 2022
Family
Juan
23 Jun 2022
8.0
satisfactorily

abandoned pool

King Room
1 night
June 2022
Solo traveler
Sergio
5 Jun 2022
10
Very good hotel! to me

I liked everything, it would be nice if breakfast was included in the room, even if it was American.

Double room with two double beds
1 night
April 2022
Family
Novella
30 May 2022
8.0
VERY COMFORTABLE

I wish they put in more personal care items like shampoo as well as conditioner.

King Room
1 night
May 2022
Group
Luis
17 May 2022
6.0
Fair - more expensive than Sheraton Chihuahua, not as good

Ordinary breakfast, few staff = long wait for food and bill. Terrible pillows, they should have more variety in terms of pillow type. The only hotel where there are no dryers in the rooms. The air conditioner is very old, it never turns off and it seems like you are sleeping on the plane because of the noise

Double room with two double beds
3 nights
April 2022
Family
Gisele
25 Apr 2022
8.0
Great place but they need to improve their food.

The food had no taste

Double room with two double beds
2 nights
March 2022
Family
Sara
14 Mar 2022
7.0
good

very hard beds and pillows

King Room
1 night
February 2022
Couple
Javier
2 Mar 2022
9.0
LOCATION AND COMFORT
Double room with two double beds
1 night
January 2022
Family
Martha
2 Feb 2022
9.0
Breakfast

Since at the moment, due to the pandemic, they do not have their traditional and rich buffet, the breakfasts are very simple, not as tasty as always.

Double room with two double beds
1 night
November 2021
Family
Hugo
5 Jan 2022
8.0
Good

That they served the buffet for a long time, much later than advertised, everyone was waiting and starving.

Double room with two double beds
1 night
December 2021
Family
Oliver
3 Jan 2022
9.0
SPACIOUS AND CLEAN HOTEL
Double room with two double beds
1 night
November 2021
Group
Paulina
3 Jan 2022
10
widely recommended

that breakfast is not included

King Room
2 nights
December 2021
Group
Ricardo
14 Dec 2021
8.0
Nice place and adequate services

The bar menu lacks variety, especially after hours.

Double room with two double beds
1 night
November 2021
Family
Lizetee
9 Nov 2021
9.0
A good option
Double room with two double beds
1 night
October 2021
Couple
Paulina
9 Nov 2021
8.0
Highly recommended, convenient if you are traveling with family or partner.
Double room with two double beds
1 night
September 2021
Family
Jaime
25 Sep 2021
10
Exceptional
Double room with two double beds
1 night
September 2021
Family
Isaias
21 Sep 2021
8.0
If you want to stay in a great place that has everything, then this is an option.

Breakfast buffet was ordinary, you have to queue for food, there are not enough people and you will have to wait a long time.

King Room
1 night
September 2021
Group
Paola
14 Sep 2021
8.0
Very good

Private parking is too small. There is no lighting in the room in the washbasin area, there is no air conditioner or air conditioning unit in this area.

Double room with two double beds
2 nights
July 2021
Family
Gladys
27 Aug 2021
8.0
Comfortable, good location

Food is scarce, towels smelled bad

King Room
1 night
August 2021
Couple
Darlene
22 Aug 2021
8.0
Very good
King Room
3 nights
July 2021
Solo traveler
Alvaro
20 Aug 2021
10
Exceptional

I don't feel comfortable with rooms having a door leading to the next room, and although it is closed, I never liked it. The rest is excellent.

King Room
2 nights
August 2021
Couple
Nancy
20 Aug 2021
8.0
Very nice place

This breakfast is not included

King Room
2 nights
August 2021
Solo traveler
Vianey
15 Aug 2021
8.0
Very good

Cooling system makes a lot of noise

Double room with two double beds
1 night
August 2021
Couple
Anastacio
12 Aug 2021
9.0
It was nice and calm 👍

Parking is small and unsafe

King Room
2 nights
August 2021
Couple
Nayeli
3 Aug 2021
9.0
Perfect
King Room
1 night
August 2021
Family
Guillermo
2 Aug 2021
10
Exceptional

Very father to stay.

Double room with two double beds
2 nights
July 2021
Group
Leticia
29 Jul 2021
10
Exceptional
King Room
1 night
July 2021
Couple
Posada
21 Jul 2021
9.0
Nice place to stay!

Coffee !!!

Double room with two double beds
1 night
July 2021
Family
Leticia
17 Jul 2021
9.0
Everything is very good and I will be back soon

Parking didn't spare my suburb

Double room with two double beds
2 nights
July 2021
Family
Viridiana
6 Jul 2021
10
Exceptional

Bar closes early

King Room
2 nights
June 2021
Solo traveler
Giuseppe
4 Jun 2021
8.0
Nice structure, "nordic" staff.

In truth, the restaurant service, where you can also have breakfast, does not have a great menu and the bar, although in a good location, is poorly stocked. Another feature: the reception is a bit chilly, not rude, but it looks more like a Nordic style: yes, even Mexico has north and south. On the last day they forgot to wake me up despite having booked the service the night before.

King Room
1 night
May 2021
Couple
Raul
17 May 2021
7.0
The bed was very good but the pillows were very high and I didn't sleep well, the bathroom was dirty outside and

pillows too high

King Room
1 night
May 2021
Solo traveler
Agustin
12 May 2021
8.0
Very good
King Room
1 night
March 2021
Couple
Norma
7 May 2021
8.0
Acceptable

It was out of sight for the street

Double room with two double beds
1 night
May 2021
Family
Melanie
4 May 2021
10
Exceptional

No tumble dryer

King Room
1 night
April 2021
Couple
Lares
3 May 2021
10
Ideal
Double room with two double beds
1 night
April 2021
Family
Contreras
10 Apr 2021
10
Exceptional

The place is very nice and clean, attention and great service ... And food? ... Mmm delicious .... 100% recommend

Double room with two double beds
2 nights
April 2021
Solo traveler
Herramienta
5 Apr 2021
8.0
Very good

Water is not given only 1 bottle per day

King Room
1 night
January 2021
Solo traveler
Rocio
4 Apr 2021
9.0
Nice facilities and very good service.

The wifi was not very fast. Pages were loading for a while.

King Room
2 nights
March 2021
Solo traveler
Eduardo
24 Mar 2021
9.0
Recommended

Cushions

2 nights
March 2021
Family
Anonymous
19 Mar 2021
8.0
I like it and it is my only lodging option in Delicias.

Some hallways are dark. It's not a significant problem, but I didn't like the feeling of walking down a dimly lit hallway.

Double room with two double beds
1 night
February 2021
Group
María
4 Mar 2021
8.0
Have a nice rest. I miss the good breakfast.

BECAUSE THERE WAS NO SHAMPOO OR SOAP IN THE FIRST NIGHT, I HAVE TO ASK FOR HIM.

Double room with two double beds
1 night
February 2021
Solo traveler
Alan
25 Feb 2021
10
Exceptional

Just a pillow

King Room
2 nights
December 2020
Couple
Enrique
12 Jan 2021
10
Great stay.
Double room with two double beds
1 night
December 2020
Family
Jose
30 Dec 2020
7.0
Good

Towels

King Room
1 night
December 2020
Solo traveler
Karina
5 Dec 2020
10
Clean hotel and good breakfast
1 night
October 2020
Couple
Anonymous
30 Oct 2020
9.0
Good vacation

This did not include breakfast

Double room with two double beds
1 night
October 2020
Group
Alejandro
24 Oct 2020
10
Comoda
Double room with two double beds
1 night
October 2020
Family
Veronica
21 Oct 2020
5.0
Decepcionante

Beds, towels, pillows, carpet are disgusting

King Room
3 nights
August 2020
Solo traveler
Jesus
12 Aug 2020
8.0
Good enough. Good attention.

The pillows are very high and hard

King Room
1 night
August 2020
Family
Efgar
7 Aug 2020
1.0
evil
Double room with two double beds
1 night
August 2020
Couple
Francisco
2 Aug 2020
7.0
dry well

Room without coffee maker / without soap /

Double room with two double beds
2 nights
July 2020
Family
Gusdiazglez
21 Jul 2020
3.0
disgusting customer service.

there was no water in the room and the service to the people at the front desk when notified of the problem was with a bad attitude and did not provide a good solution.

King Room
1 night
March 2020
Couple
Jesus
18 Mar 2020
9.0
Very good experience

Just a small bag of coffee when there were two of us.

King Room
1 night
February 2020
Family
Nancy
3 Feb 2020
9.0
Comfortable y acogedor

I like everything

Double room with two double beds
1 night
January 2020
Family
Carlos
23 Jan 2020
8.0
Very good hotel, value for money and excellent restaurant
Double room with two double beds
3 nights
January 2020
Family
Marcela
2 Jan 2020
9.0
Excellent value for money and quality

Mattresses are very rare. The springs danced violently and the next day my back hurt. However, on the second day I was able to settle in and it no longer hurt. And there are no hairdryers in the dressing tables.

Double room with two double beds
1 night
November 2019
Family
Vanessa
20 Nov 2019
8.0
Comfort

When I booked I was told the price, and when I checked in they took another 300 pesos for taxes. It would be nice if the price plus VAT was indicated when booking.

King Room
2 nights
October 2019
Group
Argelia
27 Oct 2019
9.6
Great stay in Delicia

The pillows are a little high. everything else is great

Double room with two double beds
2 nights
October 2019
Group
Maria
13 Oct 2019
7.5
holiday

Lots of noise outside

King Room
1 night
September 2019
Couple
Fatima
30 Sep 2019
10
Very good conditions, excellent staff service
King Room
1 night
September 2019
Couple
Yaneth
11 Sep 2019
8.3
Comfortable

The curtain on the window did not close completely.

King Room
2 nights
July 2019
Couple
Arturo
11 Jul 2019
7.5
Nice and quiet

There are no microwave ovens or refrigerators in the rooms.