Guest reviews about Casa Grande Delicias

Our room was a bit late, in general everything was slow and the pool was a bit dirty, very small pillows

If you are assigned room 112 it is hell, every time the door to the underground parking lot is opened there is a horrible noise and the room even vibrates

They never answered the phone, and we asked if they had another number and they gave us the same one that we were trying to communicate, however, she only remained silent when she told them that we were talking several times; it was a room for 2 people and they only put 1 bottle of water, we asked If they could give us one more and the answer was that the restaurant had already closed, they don't have a hair dryer, the towels are super scratchy. For the cost of the room, more was expected.

THAT DID NOT HAVE A FRIGOBAR

nothing, it was the best service

The Shower curtain is slightly short so the water comes out, it would be enough to lower the tube 2-3 cm. I loved the shower. The cover of the ex is loose, so it moves and surely because of the water spilled the door of the bathroom has deteriorated. It seems wrong to me to have received alone A 500 ml bottle of water in the room and when I asked for more they told me that they didn't have it!!! I was in room 309

1. There were no bath towels 2. Not enough toilet paper 3. Not enough Kleenex 4. There was not enough coffee service 5. The bed was dirty when we arrived, the pillows had other people's hair on them. 6. There was no hair dryer in the room. 7. The worst thing was that I had to kill a cockroach that we found in the room.

Message,

indeed everything was very good during our visit, there is nothing to leave a review here.

They do not renew soap, shampoo, drinking water. I didn't like the food, only the breakfast buffet is very good

the reception service was very poor, they didn't have rooms available and they didn't give you good information, the coffee maker in the room was dirty

The pillows were hard for our taste.

Multiple room service options

Cockroach in bed, I was woken up at 1am by staff from the same hotel to ask if anyone was in the room. The restaurant is hot..

They do not provide breakfast.

Everything was great

Pillows very very uncomfortable

I asked for a late check out and I arrived to leave the room at 4...but the room was not cleaned and they charged me anyway...I didn't use it that day. I explained to the manager what happened and she still charged me for the day. I was their client and they didn't agree to my request.

Which does NOT include breakfast.!!

abandoned pool

I liked everything, it would be nice if breakfast was included in the room, even if it was American.

I wish they put in more personal care items like shampoo as well as conditioner.

Ordinary breakfast, few staff = long wait for food and bill. Terrible pillows, they should have more variety in terms of pillow type. The only hotel where there are no dryers in the rooms. The air conditioner is very old, it never turns off and it seems like you are sleeping on the plane because of the noise

The food had no taste

very hard beds and pillows

Since at the moment, due to the pandemic, they do not have their traditional and rich buffet, the breakfasts are very simple, not as tasty as always.

That they served the buffet for a long time, much later than advertised, everyone was waiting and starving.

that breakfast is not included

The bar menu lacks variety, especially after hours.

Breakfast buffet was ordinary, you have to queue for food, there are not enough people and you will have to wait a long time.

Private parking is too small. There is no lighting in the room in the washbasin area, there is no air conditioner or air conditioning unit in this area.

Food is scarce, towels smelled bad

I don't feel comfortable with rooms having a door leading to the next room, and although it is closed, I never liked it. The rest is excellent.

This breakfast is not included

Cooling system makes a lot of noise

Parking is small and unsafe

Very father to stay.

Coffee !!!

Parking didn't spare my suburb

Bar closes early

In truth, the restaurant service, where you can also have breakfast, does not have a great menu and the bar, although in a good location, is poorly stocked. Another feature: the reception is a bit chilly, not rude, but it looks more like a Nordic style: yes, even Mexico has north and south. On the last day they forgot to wake me up despite having booked the service the night before.

pillows too high

It was out of sight for the street

No tumble dryer

The place is very nice and clean, attention and great service ... And food? ... Mmm delicious .... 100% recommend

Water is not given only 1 bottle per day

The wifi was not very fast. Pages were loading for a while.

Cushions

Some hallways are dark. It's not a significant problem, but I didn't like the feeling of walking down a dimly lit hallway.

BECAUSE THERE WAS NO SHAMPOO OR SOAP IN THE FIRST NIGHT, I HAVE TO ASK FOR HIM.

Just a pillow

Towels

This did not include breakfast

Beds, towels, pillows, carpet are disgusting

The pillows are very high and hard

Room without coffee maker / without soap /

there was no water in the room and the service to the people at the front desk when notified of the problem was with a bad attitude and did not provide a good solution.

Just a small bag of coffee when there were two of us.

I like everything

Mattresses are very rare. The springs danced violently and the next day my back hurt. However, on the second day I was able to settle in and it no longer hurt. And there are no hairdryers in the dressing tables.

When I booked I was told the price, and when I checked in they took another 300 pesos for taxes. It would be nice if the price plus VAT was indicated when booking.

The pillows are a little high. everything else is great

Lots of noise outside

The curtain on the window did not close completely.

There are no microwave ovens or refrigerators in the rooms.