Apartments
Prices from: $38

Guest reviews about Star Luxury Suites KLCC

2-11-7, Star Residences KLCC, Lot 108, Jalan Yap Kwan Seng, 50450 Kuala Lumpur, MalaysiaShow on map
KLCC: 295 m
Ampang Park: 682 m
To city center: 3.8 km
8.5 Very good
Price from: $38

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Rating

8.5 Very good 671 reviews
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
8.6
Location
9.3
Free WiFi
7.5

Guest Reviews

Superior Suite with View
5 nights
December 2022
Family
Aleksei
23 Jan 2023
6.0
Satisfied with the location, the apartment is quite good. We need to improve the service and quality of cleaning.

This is not a hotel and you can't expect hotel service. We were in the apartment for 5 days and they never cleaned it, never changed the towels, the request to bring toilet paper was ignored.

Superior Suite with View
9 nights
January 2023
Couple
Mr_dim
19 Jan 2023
5.0
Restrained emotions

We lived in the second tower. There was no microwave, at the high price of the room it could have been a fat minus. Second, the apartment was not cleaned every day. I had to constantly remind and talk about it, after the new year, the cleaning was carried out only on the 3rd day, the trash cans were already overflowing and there was an unpleasant smell, the shower gel and shampoo were already over, I had to buy my own so that at least here I would not depend on cleaning. The apartments are in need of cosmetic repairs. In general, when you come here, you should understand that you pay primarily for an excellent view of the towers, everything else is very mediocre in terms of the quality of services provided, as someone wrote in the reviews, they didn’t see cockroaches in the apartments, but the fact that cleaning is not done daily this is true, so who needs quality service, then this is not about these apartments. And yet, never leave valuables in the last days of your stay in apartments where there is no safe, and we didn’t have one, risk them as if by chance and not find them, don’t prove anything to anyone later and ruin your mood from the rest. The rating was given as positive as possible. Ps in general, I got the impression that the rating is screwed up for these apartments.

Superior Suite with View
4 nights
January 2023
Couple
Alexey
19 Jan 2023
1.0
dirt, cockroach and disregard for guests.

a dirty room with a brush lying on the floor in the bathroom and a dirty sponge on the sink. the cherry on the cake is a cockroach crawling on the bar counter. sent a photo of a cockroach to the owner of the apartment, the owner asked what size the cockroach was, answered him that the size of the cockroach was about 3 centimeters. to which the owner replied "It's ok". with such a reaction, I do not recommend this apartment to anyone with such an attitude towards guests.

Superior Suite with View
2 nights
January 2023
Family
Martin
17 Jan 2023
7.0
Wouldn't book again

The owner and his weird employee! Zero professional, unfriendly and unsympathetic. Very strange and dubious check in and chaotic conditions when allocating rooms. Rooms not clean enough. Personally, next time I would go more to the center than to be in this rather barren neighborhood.

Superior Suite with View
2 nights
January 2023
Solo traveler
Tatiana
9 Jan 2023
9.0
great for a couple of nights in the center

purity. doubts about the cleanliness of bed linen - persistent aroma of someone else's perfume. a couple of someone else's hair in the toilet and on the floor in the living room.

4 nights
December 2022
Family
Wouter
29 Dec 2022
10
Super place and apartment neat and clean

Swimming was not allowed by security in swimming shorts (man), my husband had to wear a UV shirt, we did not have that and normal shirt was not allowed. So we were sent out of the pool. A man is not allowed to swim bare-chested and a woman is not allowed to swim in a bikini. That was very unfortunate, especially a big disappointment for the children who were no longer allowed to swim because we as parents had to leave the pool ...

Superior Suite with View
4 nights
December 2022
Couple
Mohammad
15 Dec 2022
8.0
A decent apartment suitable for two couples, it has a clean kitchen and a clean apartment, but when I wanted to renovate from the site, I found that the price had gone up a lot, and I had to leave.

There are no Arabic restaurants nearby

Deluxe Two-Bedroom View Suite
2 nights
December 2022
Group
Isaac
14 Dec 2022
7.0
Great facilities but little cleaning

They gave us our room keys and when we entered nothing had been cleaned. The garbage can to the top of the previous guests, the kitchen cloth could not fit any more grease...

Superior Suite with View
3 nights
December 2022
Solo traveler
Natalia
14 Dec 2022
10
It seems to me that these are the best apartments in terms of price-quality-location.

No

2 nights
December 2022
Family
عماد
11 Dec 2022
1.0
bad

Jamieh needs facilities and mentioned in the features I did not find Hot water, soap and bathroom accessories are not present Daily cleaning and paid interview I did not find Cash payment only upon arrival Our luggage was unlawfully taken out of the hotel, with the rest of the reservation amount returned

Superior Suite with View
3 nights
November 2022
Group
Sarah
14 Nov 2022
10
A very good stay and very good geographical location

There was no housekeeping service during our stay.

Superior Suite with View
6 nights
October 2022
Family
Daniella
30 Oct 2022
7.0
The hotel looks like a miracle, we took it because of the location and good territory, but as soon as we entered the apartment and turned on the light

COCKROACHES!!!! From eggs to individuals with a big toe! Right in the room of a 5-three star hotel! Instead of doing something and calling for service, they have a cockroach spray in their apartment!

7 nights
August 2022
Family
Anonymous
14 Aug 2022
10
thanks to the hotel and the owner! highly highly recommended and inconspicuous, will come back here again! everything
Premium Two-Bedroom Suite
3 nights
August 2022
Family
Bribrabrouwer
2 Aug 2022
1.0
scammers

Well, a lot. We're glad we didn't have to pay full price because that would have been too bad. I think that the high numbers without comments on booking.com were also received not entirely honestly. Take a look at the latest comments, they had the same experience. Special practice, really did not feel good.