Hotel
Prices from: $25

Guest reviews about Salem on Samal

Samal-1 36, 050030 Almaty, KazakhstanShow on map
To city center: 3.8 km
8.3 Very good
Price from: $25

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Checkin
Checkout

Rating

8.3 Very good 150 reviews
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.4
Location
9.1
Free WiFi
7.9

Guest Reviews

Standard double room
2 nights
February 2022
Couple
Ashebekov
8 Feb 2022
8.0
Nice and cozy hotel in the city center for little money.
Standard double room
4 nights
July 2021
Solo traveler
Татьяна
18 Jul 2021
9.0
Perfect

There was no large mirror in the room.

Junior suite
1 night
May 2021
Solo traveler
Малгаздарова
21 Jun 2021
10
Exceptional

Wi-fi didn't work

Standard double room
1 night
June 2021
Solo traveler
Na
13 Jun 2021
10
Exceptional
Standard double room
2 nights
April 2021
Solo traveler
Mitrofanova
25 Apr 2021
10
Exceptional

Hair dryer overheated quickly

Standard double room
2 nights
March 2021
Family
Станислав
1 Apr 2021
10
Exceptional

Hot water problem)

Standard double room
1 night
March 2021
Family
Gulnara
31 Mar 2021
3.0
Poor

When booking a room, they did not warn that there was no breakfast at the hotel (they said that due to quarantine, although this service works in other hotels), it was cold in the room, there was no hot water. On the third day of stay, warm water began to flow. Even though the hotel is in a good location, we had to move to another hotel.

Standard double room
4 nights
March 2021
Family
Yegor
29 Mar 2021
7.0
Apart from the cold bath, this place is perfect for a short rest for 2-4 days.

Television only local channels. There were always some problems with the Internet. Although we mostly only spent the night in the room and the above disadvantages are not significant, it is still a bit unpleasant. The main problem is the unheated room in the bathroom, and in order to get hot water from the tap, you need to drain the water from 20 to 40 minutes.

Standard double room
7 nights
February 2021
Solo traveler
Vadym
25 Feb 2021
9.0
Perfect

The quality of the Internet connection is not very good. Periodically disappears or slows down. If you need it for work or watching movies, consider this nuance. But in general, you can use the Internet: web pages, social. networks, youtube are working fine.

Standard double room
1 night
February 2021
Family
Irina
20 Feb 2021
7.0
Not worth the money

The audibility is terrible, you can hear the intercom ringing, constantly someone calls in or arrives at night. All conversations at the reception, and our room was 5 meters from the reception. Wi-Fi does not catch, or rather it is impossible to connect to it. At first it was cold in the room, then in the middle of the night it was hot that I had to open the window. And there is such a glacier in the bathroom. There is no hot water, there is barely warm water after 30 minutes of waiting. The second time I would definitely not stop there.

Standard double room
3 nights
September 2020
Solo traveler
Basan
24 Sep 2020
8.0
Very good

I was looking for a hotel and booked a room specifically with breakfast through booking. Upon arrival, I was told that there are no breakfasts and will not be.

Standard double room
2 nights
September 2020
Solo traveler
Илья
4 Sep 2020
8.0
Very good

Small assortment at the bar!

Standard double room
1 night
July 2020
Couple
Sabit
5 Jul 2020
8.0
Very good

The mattress was not a single one (two small mattresses instead of one large), as a result of which it was not so comfortable to sleep on the bed. Otherwise, everything was clean and tidy.

Standard double room
1 night
September 2019
Solo traveler
Igor
24 Sep 2019
10
A great place to live and spend the night, it's strange that there are no stars.

All liked it.

Standard double room
8 nights
August 2019
Family
Korlan
26 Aug 2019
7.9
Good
Standard double room
3 nights
August 2019
Family
Sergey
16 Aug 2019
2.5
Utter sadness, delete and do not offer the services of the Salem Inn!

There is TV but the cable is not connected, I turned to the reception, they said to figure it out themselves, and so three days passed without a knowledge! Wander makes noise like a helicopter! There is no hot water, I would hardly call it lukewarm! In the evening, I had to wait. Until they open the front door, it took from 5 minutes, due to the fact that their faces were sleepy! For 3 days, they didn’t clean the room once, didn’t change the towels, even there was no toilet paper the last day, no one knew about it, because the room was not cleaned at all and upon arrival there was a meager piece of a full-fledged roll, they probably save on their guests, although in all the hotels where I stayed there was even a sign when the toilet bowl was disinfected!

Standard double room
2 nights
July 2019
Solo traveler
Diana
29 Jul 2019
7.9
Overall, the hotel met my expectations. Breakfast would have been better.

Breakfast, WiFi interruptions

Standard double room
7 nights
July 2019
Couple
Nikita_boltushkin
23 Jul 2019
7.1
Good

In the morning, noise in the hallway, slamming doors. Check-in is not as indicated, you must check-out exactly 24 hours after check-in. Continuous balcony for two rooms, you can freely walk along it to another room.

Standard double room
2 nights
July 2019
Family
Евгений
23 Jul 2019
7.5
Three-day visit

The air conditioner is in Chinese and you don't understand which mode and how to use it at all.

Standard double room
2 nights
July 2019
Solo traveler
Yelena
19 Jul 2019
8.8
Thanks! I would recommend it!

Inconvenient entrance. Shower products leave a lot to be desired, they are, but ... so it's better to have personal ones.

Junior suite
2 nights
July 2019
Family
Rasul
12 Jul 2019
7.9
Good

Dark,

Standard double room
1 night
July 2019
Couple
Yegor
11 Jul 2019
9.2
Perfect

Hot water at room temperature, but in the end it was very refreshing after the summer heat)

Standard double room
1 night
July 2019
Solo traveler
Дмитрий
9 Jul 2019
7.9
Not a bad hotel

Pillows on the bed are just tin! The neck hurts after them for three days. At seven in the morning, pots began to rattle in the kitchen. Lived in a room number. 5.

Standard double room
1 night
June 2019
Family
Лиана
29 Jun 2019
8.3
Very good
Standard double room
1 night
June 2019
Family
Adilbek
17 Jun 2019
7.9
The location is very good, the rooms are clean, quiet area, it is necessary to organize a cell at the reception desk,

okay in principle, except for breakfast.

Standard double room
3 nights
June 2019
Family
Казимир
17 Jun 2019
10
Excellent hotel
Standard double room
2 nights
June 2019
Solo traveler
Nadezhda
17 Jun 2019
10
Thanks for all!
Standard double room
1 night
June 2019
Couple
Rustam
12 Jun 2019
7.5
Good

Upon check-in, traces of lipstick were found on the dishes prepared in the room

Standard double room
1 night
June 2019
Couple
Ernur
6 Jun 2019
9.2
Perfect

You need to wait a long time for warm water to flow in the shower

Standard double room
3 nights
May 2019
Solo traveler
Ainagul
27 May 2019
5.0
Not happy this time. I will look for another option.

1) wi-fi in the rooms is very weak, only at the front door. What does this problem not the first year in this hotel, but the owner does not eliminate or enhance wi-fi. 2) breakfast - very poor and monotonous. A few years ago there were fruits, now they are not. There is not much to choose what to have for breakfast, and if a person is on proper nutrition and / or a vegan or vegetarian, then it’s even worse, there is almost no choice. 3) If I remember correctly, there used to be water as a compliment, now it is not. 4) The hotel and rooms are in need of repair, the balcony near the room was covered in dust, the window did not open. Repair, it seems, even cosmetic, was not for a long time. 5) If the guest has a heavy suitcase, then he will drag it to the 2nd floor himself, there is no elevator or special place where you could lift / roll the suitcase on wheels.

Standard double room
1 night
May 2019
Solo traveler
Zhanar
20 May 2019
7.9
Good
Standard double room
6 nights
May 2019
Couple
Olesya
20 May 2019
8.8
Astonishing

To wash with hot water, it took a long time to drain the water.

Standard double room
4 nights
April 2019
Couple
Бюро
2 May 2019
9.6
Exceptional
Junior suite
2 nights
April 2019
Couple
Kuralay
29 Apr 2019
10
Let's come back again!
Standard double room
1 night
April 2019
Group
Alexey
21 Apr 2019
9.2
Perfect

Lack of drinking water in the room, only for a fee in the bar.

Standard double room
2 nights
February 2019
Solo traveler
Nadezda
10 Mar 2019
8.3
Very good

It is inconvenient to enter with a large suitcase. On the street, the door opens so that the suitcase on the landing does not fit. Well, it's not easy to drag a suitcase even to the first floor. But in general, everything is excellent price / quality

Standard double room
2 nights
March 2019
Solo traveler
Svetlana
2 Mar 2019
8.8
Astonishing
Standard double room
3 nights
January 2019
Group
Leksa_akv
1 Feb 2019
7.9
Good

The breakfast is very poor. There was a shortage of hot omelet and croissants.

Standard double room
1 night
January 2019
Couple
Tauke1994
28 Jan 2019
8.8
Astonishing

Did not fulfill the request in two robes

Standard double room
1 night
December 2018
Couple
Есымхан
29 Dec 2018
7.9
Good

-

Standard double room
1 night
December 2018
Couple
Arystan
27 Dec 2018
9.6
An excellent option for an overnight stay, everything is close.

One glass in the room was either broken or burnt. There was tea service, but the tea itself was not there.

Standard double room
2 nights
November 2018
Solo traveler
Shamil
5 Nov 2018
9.6
Nice hotel with friendly staff.

there is no way to have lunch and dinner at the hotel

Standard double room
1 night
October 2018
Family
Alexey
25 Oct 2018
8.3
Modest, inexpensive and quite affordable B&B for one night

Old hotel, old furniture, nightmare arch in front of the

Standard double room
2 nights
September 2018
Solo traveler
Zhas-ulan
24 Sep 2018
8.3
Very good

The front door closes at night.

Standard double room
3 nights
September 2018
Solo traveler
Галина
24 Sep 2018
9.6
Exceptional

The renovation should be freshened up a bit.

Standard double room
3 nights
August 2018
Family
Жаннааргын
13 Sep 2018
8.8
Recommend

Guarded parking would be very useful, although not everyone needs it)

Standard double room
2 nights
August 2018
Family
Bekpayeva
10 Aug 2018
7.1
In general, thanks to the hotel for all the previous trips, but no more foot there.

It is very inconvenient to lift a suitcase. The ramp is very demanding, since only the administrator and the cleaning lady work on the shift