There is no breakfast. The location is good, but the problem is the parking
Car parking
The location of the hotel was good and the employees were very respectful. Fayez was very respectful, and the other employee brother was also very respectful, in addition to the Sudanese working brothers, Osama in particular. In addition to the honesty of the apartment.
The hotel reception hall is very simple and the elevator is one and slow
Respected crew, Mr. Fayez and all the young people
Maybe they will try to solve the problem of food smells that enter the rooms from the rooms next door The rest of the matters are within what is required and they will do their best to solve your problem
All Thank you very much to the chef Mohamed of the breakfast
Staff, friendly, the hotel is like a three-star here, but it has large rooms/apartments and a good price, acceptable breakfast, clean and well located and with a place to park. Yes, I would go back, it's practical.
Overall it's neat. It felt like it hadn't been that long since it opened. It's close to the 7th Circle, so it's close to the airport, and there's a large mall nearby, so you can find all the convenience facilities nearby. The room was spacious, and winters in Jordan are particularly cold, but there was an air conditioner with heating and cooling functions on the ceiling, so I was able to stay warm. The staff are also friendly. I didn't use it, but the kitchen utensils and washing machine were all well-equipped.
Breakfast was ordinary and the menu was the same every day. It wasn't bad. The entrance is a bit difficult to find.
Location
some parts like the hall and the restaurant should be made "warmer" but they are details
The front desk person (Qusay) was very friendly. They helped us carry the suitcases. They offered me a suite instead of a room.
Room size
Not a 4 star but not a 3 either! Breakfast: only powdered coffee, bagged and cold milk. A double mattress placed at the restaurant entrance for the entire stay! Room cleaning only on request and not even with that! Here the classic mocking question was triggered: "Italians?" Bathroom with perennial mold. Change of towels only if requested. Structure poor in comfort like a hall where to stop which in practice is a simple passage!
very good location but not crowded
The location the staff always ready to help you the size of the studio The fitted kitchen and washing machine
Too bad the bathroom is a bit small Fairly short breakfast
The reception and the staff are all excellent
The price for the place is high.. If the price is reduced, I will re-book in the next time, God Almighty willing.
service
parking
Cleanliness and good handling
Everything was very nice
Cleanliness and excellent service
nothing
Its proximity to services
The electric oven does not work in copper pots, only steel
The place is close to services, comfortable, clean, and there is no disturbance.
Long waiting period before receiving the room.
We have the proximity of the shops, the cleanliness and the comfort of this apartment without forgetting the breakfast. A special mention to the two Chefs de cuisine! Congratulations again to the hotel team
The reception, especially Brother Fayez, dealt with the highest level of sophistication, cooperation and taste
The positions are crowded sometimes
Cleanliness and good treatment
The restaurant needs development
Service
Nothing
The place is elegant, quiet, clean, and special thanks to the receptionist, Qusay, for the kind and elegant treatment.
We add the place and the calmness in it
The location is in the middle of the market and the reception staff are very excellent
The lounge session is coming down for a while
the site
-
The location is excellent, the apartment is clean and parking is available.
There is an unpleasant odor in the apartment. The apartment needs maintenance, as some of the electric sockets are not connected, which poses a danger to children. The receptionist's dealings with me and another person beside me regarding complaints was completely unprofessional. The staff needs to be highly trained on how to deal with a complaining guest. They treated me and the other guest as if we had to "be patient" when we complained. Absorb the customer's anger, admit the mistake, and provide the solution directly, and do not argue with the customer when the mistake was his fault. Finally, the hotel lacks safety and the basics of dealing with it. I handed the passports to the employee after I asked him do you have deposits, so he told me yes, so that I would know later when I received them that they had been at the reception for two days and were not in the safe deposit box! On top of all that, they handed it to me while it was wrapped with sticky tape, which almost destroyed my passports!
Proximity to services and excellence of workers
All OK.
Firstly, the location of the hotel is very good, close to the mall and Al-Wakalat Street. Secondly, the room is clean, the beds are comfortable, and the furniture is new. Thirdly, there is an underground parking lot for cars and free internet. I highly recommend it
nothing
Thank you and Brother Fayez for his service. And his respect
The place is very beautiful and wonderful, and it depends for me for the next times
cleanliness Calm the site All facilities are available
nothing
The room from the inside Close to Al Wakalat Street cleanliness
Windows are very dangerous and terrifying for those with children The parking is bad and the access to the hotel entrance is tiring with the narrow street and heavy traffic
location, staff,
It needs renovation, the kitchen has few items, the air conditioner in the room has a noisy sound
The location is beautiful and close to cafes, restaurants, markets, malls and separate shops that meet the needs of all personalities I thank Brother Fayez and Brother Qusay for their cooperation
The location, the cleanliness, the good reception, and the cooperation of Brother Qusai in helping me
cleanliness And calm down
The bathroom is leaking He wants her maintenance
The cleanliness is excellent and the reception staff is very nice, as well as the room service staff The location is more than wonderful, near shops, malls and cafes on Al-Wakalat Street, and you do not need to move the car
there is nothing
The location, cleanliness, and the receptionist, Qusay, was very helpful and clean. The furniture is good, and the beds and mattresses are clean
Not caring about the gym
Everything, I thank Brother Qusai for the good deal
nothing
The room, although small, was perfect Washing machine - microwave - small electric oven - water boiler - iron and ironing board..etc
Noisy in the corridors The sound of the doors didn't make me sleep The insulation between the rooms is poor Car noises are annoying - Take an extra amount for the service claim!!! - The receptionist did not cooperate with me in extending until three o'clock and asked me to leave at 12 noon - The air conditioner is one of the biggest problems, as it is of the type suspended from the ceiling and above your head, and turns off while you are sleeping
The staff is extremely courteous, courteous and customer service
The lack of parking and the lack of organization of the lower parking lots, as most of the guests reserve two parking spaces for their cars, so barriers must be placed It was found that the place can accommodate two cars, in addition to placing warning signs For this category that does not consider others when stopping inside the car parks
Very excellent treatment. I forgot one of the bags and they sent it to me on a bus at their expense
Close to everything The cleanliness is different from all the places where I lived in Amman I think it is rated 5 stars And Brother Fayez, the receptionist is jovial and respectful, and is always at the service with his smile And thank you 🌷
nothing
The place is very clean (the rooms smell nice and fragrant), the comfort and the air-conditioning works very efficiently, the service is excellent, the response is quick, the car parking is available for the place, and it is close to all services. Special thanks to Mr. Tariq, Mr. Fayez and the service staff. It really feels like your second home, and this place will always be my first choice. Thanks from the heart 🤩
nothing
Thank you to Brother Fayez and Qusay for their elegant and professional dealings... We will visit again soon, God willing
Masha Allah, the apartment is clean and nice
Calm
Nothing is mentioned
Great receptionist. they are very pleasant and can handle everything. rooms clean and for a good price. We were very satisfied with this hotel 👍👍👍
All thanks to the receptionist, Fayez, for his hospitality and hospitality. Its location is close to markets and restaurants..
The facilities were good for the price. There was shampoo and soap, and it was nice that there was a washing machine. The location was right in front of the Galleria Mall, so it was good to use.
There was no dryer. It is a pity that there is no hair dryer in the hotel.
The location is good, close to a commercial area with a mall and many shops. The breakfast is also good and the staff are good. The rooms are clean and tidy
nothing
equipment
spot on the sheet
The location of the residence is close to all services The cleanliness is good The size of the rooms is okay The wifi is fast AC is good Handling is good In general, the accommodation is comfortable and I would recommend it
It is not possible to control the air conditioning for each room separately, as there is only one control for the entire apartment
I always come back here and I'm never disappointed.
love to come back here, nice hotel with better service!
Everything you need was there.
It was hard to find. There is no sign on the house. The hotel is at the back of the building where the bridal shop is located.
Quiet, far from disturbance and close to services
No dry clean nearby
Everything was great, breakfast was excellent, staff very nice and friendly
Clean, very well located. Chic and commercial area.
Nice location, close to mall, restaurants and cafes
Perhaps the hall furniture, and the rest, everything is above the beautiful
Staff were very helpful. Good teamwork among staff. He treated me with just the right sense of distance, so I didn't get tired even after a long stay. No home appliances were broken.
The water pressure in the shower was a little weak. Everything else was fine.
everything
Location is good. The hotel is clean. The buffet is good and the staff was helpful. The room was fully equipped with a microwave, cooking utensils, soap and towels.
I always visit this hotel, thank God everything is perfect. The rooms are clean and the staff is good and helpful The location is also good around the hotel and quiet I highly recommend it to families
Nothing, thank God
The location, the reception staff, their cooperation and good manners, and the breakfast is good
The entrance is behind, taxis do not interfere easily
The apartment is beautiful and comfortable
There was a problem with the internet and the brothers did not fail. May God give them wellness. They solved it on the same day
The best thing was the employee Fayez and Bafawz with taste, politeness and dealing with him. The employee Ali,, frankly, without these employees, the apartments are not equal. Fayez and Ali. Dealing with them was smooth and easy. The smile on their faces is enough to make you feel that you are among your family. But Fayez and Ali are the best thing about the apartments
The cleanliness is lacking, the furniture is older than peace be upon you, the facilities are very, very, very simple, the bed linens are very old, nothing is tidy, there is no security, the hotel system they have is old and needs renovation, the apartments are much less than one star, I do not know how they are classified as four stars,, unfortunately
Cleanliness, location and good reception
Good reception from the entire staff, Cheb Fayez, the nice guy Laith and Miss Alaa, and room service.
nothing
Very good and fast service
Everything was good
Cleanliness 9 out of 10. Very clean, but the sofas need cleaning Reception and attention 10 out of 10 Breakfast 7 out of 10 needs diversification Hospitality 10 out of 10 They gave us free water Location 10 out of 10 You don't need a car for daily needs Parking 10 of 10 underground Security 10 out of 10 surveillance cameras Kitchen 10 out of 10 All utensils are provided with a washing machine Bathroom 10 out of 10 There are two bathrooms in the two-bedroom apartment
Classy dealings and high morals, especially from Brother Fayez and his colleagues at the reception. I thank you from the bottom of my heart.. The location of the apartments, you will not need your car, everything is available around you, and an area where you feel comfortable and safe
nothing
The room had shampoos and shower gel for each guest. In general, the room is very large, spacious, there is even a kitchenette) Very responsive and friendly staff at the reception. Breakfast is included in the accommodation - very tasty, in the local style, which we were able to make a little earlier than the general breakfast time, as we moved out early. We also used the airport transfer service (for an additional fee) - a driver with a sign was waiting for us at the exit, delivered to the hotel in a comfortable car with wi-fi
small cosmetic defects in the room, but the functionality is not affected
nothing
I received the apartment at half past two. The water was cut off after my arrival, then it was cut off again at night for more than five hours, and I slept late that night because I started calling to find out the developments, and I heard many statements about the reason for the water cutoff, all of which were not convincing and carried disrespect for me. The place for eating breakfast is narrow, and whoever serves breakfast is the one at the reception, an experience not to be repeated. They put a fake calendar that differs from the calendar on your site
The apartments are very clean, suitable for families, and have an excellent location
Its location is excellent, there is a garage for cars, and I liked the fact that the apartment's kitchen is equipped with everything, even electrical appliances
Extra charge for no reason
The best thing about the hotel is the wonderful Egyptian guy at the reception
Some hygiene problems Prices did not match There are problems with the air conditioning
The beds are comfortable and clean.. and the room cleaning service is excellent.. The location is very vital.. you do not need a car.. and there is a mall in front of it... The young people at the reception are very polite and polite.
nothing
The apartments are clean, everything is available, the staff is very wonderful, their manners are very wonderful in dealing, they are cooperative, and the place is clean. I recommend it
Everything is perfect and beautiful, nothing came across that I didn't like
Wooooow
nothing
The place is close to all services A clean apartment and excellent service, especially the Egyptian at the reception, the highest level of politeness and respect
Lovely super clean and new apartment. 2 bedrooms 2 bathrooms, 1 kitchen and living room. Parking for washing machine Wi-Fi. Little or no hot water. It is located in a small courtyard behind the hotel.
There was little hot water. Right in the city center so a little noisy.
All employees, without exception
nothing
The location is excellent and it has all services, malls and shopping I thank the reception staff for their hospitality and good reception, especially Brother Anas and Brother Abdul Rahman, as they were cooperative to the fullest extent, and the breakfast food was varied and excellent.
Nothing but the positions are somewhat few
Thank you and I hope to repeat the experience, everything is beautiful
The site is one of the best sites in Amman, close to large and most important malls, and close to King Hussein Gardens and its exhibitions The site is very serviced with places to eat, shop, and everything you wish for Indoor and outdoor car parking The brothers at the reception are highly professional and quick in entry and exit procedures Kitchen utensils are complete and good Without any controversy, on my next visit to Amman, I will choose them again
The site has all the services available I thank brother Anas, the receptionist, for the good treatment and reception, as well as the cleaning staff, who are very excellent and helpful
Nothing, just traffic
The cleanliness of the site
nothing
The place is beautiful And the location is great The staff is grateful for your service
Some bathrooms have a smell The kitchen utensils are inconsistent and the cups are broken
Honestly, the hotel is all quiet and far from the disturbance of the public street, and it is also suitable for safe families It is close to groceries, restaurants, cafes, and the brothers in the reception are respectful and helpful. They must really look for the comfort of those who live in the hotel. Also, the breakfast is a lot, and it is good and sweet. I highly recommend it because it is in a lively area and close to malls, and God bless you
Nothing is fine
The apartment is clean and tidy and equipped with the necessary furniture and equipment. It has two toilets. The owner of the apartments is thankful for his great effort. The services are close to restaurants, work exchanges, Carrefour, malls, etc., special parking spaces for the apartments, the staff is cooperative and meets the requests of the guests. Entry, exit and baggage transfer.
The financial value is a little high, the area is crowded with cars, and most of the roads surrounding the apartments are one-way, which makes it difficult to know the location, especially for the first visit. No shoes were available for the bathroom during my stay. Breakfast was not as usual, but meals and dishes prepared in the hotel’s kitchen and brought to the guest in his apartment With the same cleaners, with my thanks to them for their effort and activity, but the breakfast must have workers and a special place. Shortage of cleaners, as only two workers are available.
We stayed in a 4 person apartment, perfect with 2 bathrooms, very good value for money.
Cleaning