the mattresses were comfortable
It is very far from the center and hidden.
Nothing
Not everything! Very bad total disaster! everything was very old and unkempt I didn't dare to take a shower and the sanitary facilities are rusty, I paid €15 for a parking space... wasn't an extra parking lot had to park behind another car with the hope that the one in front of me didn't want to get out earlier then had to I get up early to drive the car away... very bad service Bed sheets were clean and the staff was very friendly. The hotel is also in a ghetto, which makes it look even worse. I wouldn't recommend it, I'll never book there again myself
Quite rich breakfast and really neat cleaning
Definitely the maintenance of details..
Breakfast is ok.
The room is very simple which deserves a refresh. Composed of a bed, a desk and a bathroom which also deserves a big refresh.
Employee friendliness Simple breakfast but worth it for the price
Services correspond to a two-star hotel. I really liked the availability of the staff. the waiting time for a response in the application was less than half an hour, the staff was always there. they allow you to leave luggage before check-in and after check-out, very convenient if there is nowhere else to leave it. perhaps the staff should add to the description how to get to the destination by public transport.
I would like a rug in the shower. and clean the drain in the sink.
Simple and efficient breakfast, too bad we were only offered hot chocolate on the last morning, but my children were still satisfied, that's the main thing. The staff is very welcoming and did everything to understand us because we did not speak Italian. Staff attentive bed redone as soon as my husband explained the problem the day after our arrival Staff availability
The bed with the box spring dismantled when we arrived The toilets were not clean dusty and dirty hair dryer Lack of towel dryer for a room of 5 only one towel rack Small poorly maintained terrace with bulky (box spring / bucket of paint)... Missing a small lamp to avoid having the big light on permanently Customer noise until late Friday night Lack of space to park your car but this is already a problem for the Milanese at the base...
pretty clean
rather sketchy
Excellent location, metro within walking distance, very courteous and helpful staff, cozy room
The room was well heated, the beds were comfortable, and the staff were friendly.
Unfortunately some parts of the furniture were broken or very worn...
Excellent welcome excellent availability compared to ten hotels that I contacted was the only one designed for the disabled deserves the third star
Nothing
All in all, close to the metro, making access to various districts of Milan at your fingertips. Quiet neighborhood. On the way, you pass a charming family restaurant with good food and a mini market where you can buy drinks, fruit or small snacks, note that it is closed in the morning. Clean towels and sheets. Good coffee for breakfast.
In fact, the hotel requires financial outlays, a lot of minor shortcomings already described here: broken and glued shelf in the bathroom, lack of enough lamps by the beds, dirty curtains and curtains. Breakfast very modest: bought croissants, rusks, jam and Nutella, yogurt. On Sundays, there were no biscuits and yogurt ran out, so on such days you have to be prepared for a weaker meal. We had a room next to the reception so we could hear conversations, fortunately, not too annoying.
Located in a dead end, no free parking at the hotel forced to park far away or have to pay 15€/day. Small room, deteriorated bathroom, very uncomfortable bed...we weren't even offered a coffee or a bottle of water in 3 days.
The room was clean, the beds were comfortable, the TV worked perfectly, and it was warm.
The Wi-Fi system that the bastard kept disconnecting and reconnecting, and the bathroom products given for a single day
The courtesy of one of the hoteliers
Cleanliness of the room, bad smell, state of the dilapidated furniture
very quiet
I didn't like it and the place was dirty and unclean it was messy
Everything was bad
clean, warm, hot water!
sockets do not work, old repairs, everything is old... the Internet was weak at all!
The only appreciable thing is the kindness of the staff. As convenient as the price was, it is totally disproportionate to a service that is not acceptable.
The room was very cold and there is not even a lamp. I found hairs both in the bed and in the shower (unusable because the shower head shoots water everywhere). Not even a towel is provided to get out of the shower (ergo flooded floor) and everything is broken, old and neglected.
I liked the kind ways of the 2 guys who run it but unfortunately that's all.
I didn't like anything but especially the terrible smell of stale smoke which permeates the whole room and especially the bathroom, which is vomit-proof. I'm very sorry because the 2 guys who run it are very helpful and friendly but unfortunately the structure is really bad, a 2-star must certainly not be in those conditions.
Convenient location, a short distance from the Cà Grande metro. Room with comfortable beds and heated. Very kind staff. I don't understand the bad reviews I've read. For a two star hotel it is excellent.
Just a sprinkle more
Connection
dirty, cold water and cold in general
It was close to the workplace and for this reason we had to choose it. We didn't expect anything more but neither did we get what we got.
The structure would need to be closed and completely renovated. Acceptable reception also home to the bar and micro breakfast area. Smelly rooms due to plumbing systems to be totally redone. The bathrooms are unfortunately of very poor quality and should be redone from scratch. The rooms offer the minimum possible: a bed, a bedside table, a wardrobe, a tv and a desk with a chair. Dated and worn furniture, non-existent accessories, clean sheets but covered with dubious hygiene, dirty curtains and broken or badly maintained fixtures. Breakfast: we avoided having it. Seeing is believing. Giving one star would be a compliment to the structure which we hope will be truly renovated.
Good for an overnight stay
Convenient place to the subway
Position
The cleaning The cleaning The cleaning
Nothing
Everything
The location, the bed, and the staff available to give us the requested information.
Part of the bathroom found detached as soon as we entered the room and obviously we immediately communicated it to the reception and they had asked us to wait until the next morning, but on our return to the structure it was still in that condition. Also the room was not very clean. Breakfast cannot be defined as a hotel apart from the cappuccino. Staff not very smiling when dealing with customers.
Only the kind staff was worth it, everything else, especially the cleanliness, disgrace!!!!!
Dirty, very dirty!!!!!! we washed the whole bathroom with hot water, it's old, it needs radical renovation, it was a last minute solution, unfortunately, €317 for 2 nights, a robbery for such a hotel, avoid it, I don't recommend it to anyone!!!
Nothing
⚠️ BED BUGS ⚠️ Uncomfortable and unsafe area, the hotel was scary even before entering. To get to the room we had to go through the balcony, and when we got there the room was terrible. The bathroom with rusty, malfunctioning and damaged sanitary ware (the shower cannot be used). Dirty floor especially under the beds, shutters awkward to open and the worst part were the beds, in which we found BEDBUGS which obviously bit us during the first night. At our request to change the room, they initially refused, and only after several requests were we satisfied by moving other people to our first room without disinfecting.
The color of the building Tranquility (no traffic) The balcony
rancid butter for breakfast No hangers in the wardrobe
Convenient location, everything you need for one night
The guys at the reception are nice and kind
Dirty and smelly room, sheets ruined and full of other people's hair, full of mosquitoes, the photos of the room were not the ones of the booked room
welcome and kind staff
outdated and poorly maintained structure
One of the rooms did not correspond to what was paid for the page, the distribution requested for all the people who were going did not succeed. We had to adapt not for families, which is how we requested it, but for the places in the rooms that were left, they did not reserve the ones we requested. Unpleasant situation, not recommended. We felt cheated and disappointed, they told us to request a refund of the difference in price of the rooms through Booking that would be paid to us. And today I get a message telling us no. They have deceived us. VERY LITTLE SERIOUS AND UNRELIABLE PEOPLE. In addition, we all came out with multiple bites from we don't know what insects and many itches, this had never happened to us. Tremendous!!
Convenient to the metro, comfortable hotel
There is nothing to report
Nothing.
Everything.
Quiet location (close to the metro station to the center), helpful English-speaking staff, gluten-free breakfast available.
The room itself, old equipment, inconvenient location of the room on the ground floor near the reception (noise from the reception), zero view, air conditioning for an extra charge of EUR 10 per night, cramped parking for an extra charge of EUR 10 per night.
I didn't like anything Superb double bed Dirty room Bathroom / shower from even the poorest so I do not advise anyone I would not go back even for free
The staff was very courteous and kind. it wasn't that far from the Metro.
The room and especially the bathroom was very old and not very well maintained. the room is not very quiet, but that is normal in old houses. We paid separately for the parking and although the first collaborator had said that we could leave it there until 9.00 -10.00, we were woken up at 7.00 !!! in the morning to move the car. Breakfast is 1 coffee, 1 orange juice, 1 yogurt, 2 biscuits with butter, jam and Nutella and a brioche packed per person.
Nothing
Everything
No air conditioning, no parking, no breakfast, more hair in the shower drain
Proximity to metro.
The cockroach I found upon opening the door, but I understand these are things that can happen.
Disgusting !!! Cobwebs, hair, dust... Avoid!
Staff friendliness good, cleanliness sufficient
Dilapidated structure Bad breakfast Uncomfortable beds (old bed bases and mattresses)
The staff were pleasant and helpful.
The structure is very poorly preserved. Only the basic services and the price, in my opinion, are too high (perhaps because we were in the pride period).
nothing
cleanliness
Nothing
All old and run down hotel. Unfortunately we were forced to go there because Milan was full and at the last minute whoever was supposed to smell us caught the covid. Value of the structure no more than €40.00 per room. Rundown.
Nothing!!!
Shameful! Mosquitoes everywhere in the room, dirt, 3 pillows for 4 people... paid air conditioning, 10 euros per day!! Friendly staff, but structure to throw away, bathroom and room full of scotch to keep everything together
Breakfast without much pretension but good, very friendly and helpful staff, spacious room
The bathroom, quite large, was ok on the outside, but in fact most of the metal parts were rusty and almost unsafe.
Nothing positive!
500 euros to sleep 4 in 2 dirty sloppy and uncomfortable rooms. Far from all public transport
Comfortable beds. The staff is pleasant and available to us also to provide information. The place is located less than 10 minutes from the metro and about 15 from the center.
The bathroom was not in the best condition, a broken phone and not enough toilet paper. The mosquito net was quite improvised and I heard a lot of noise coming from some rude and rude neighbors.
helpful staff, everything basically works, no dirt or bad experience. large and bright room
the services in the bathroom are not very good, in general there are few services (no slippers, no shampoo, only 1 soap, only 1 towel (small) ...) not very high comfort
Very friendly staff, luckily it was the condition of the room. Decent breakfast for the price included in the room. The nearest subway is far away, but even with a child.
The condition of the room where the shower head and sink shelf were taped over... Strong smell of bleach. The water pressure is too good, it is impossible to wash the hair if it is long. The room we had across from the table was a bit noisy, especially at night when travelers thought they were alone...
The breakfast is pretty basic.
The hotel is located in a little known area for the surrounding area, it was a bit difficult for us to get there. We were not able to contact them earlier to find out how to get there if you are arriving via the airport.
Comfy beds,👍staff and👍breakfast
The terrace not cleaned.
ABSOLUTELY NOTHING !!
The structure is dilapidated, I paid 80 euros for a hotel that should be 2-star but is instead a stable! Dirty, unsafe, badly cared for.. I preferred to go home after the show at the Arcimboldi instead of sleeping there. I'm amazed that Booking offers facilities like this.
The availability and friendliness of all of them ... we were amazed by the breakfast ... excellent and plentiful .. splendid people ... we would certainly come to you every time we would come over ...
location near metro Lilac, friendly staff. breakfast is classic, not salty, but packaged buns, jams, yoghurts, crackers, etc. honesty.
the room is not brand new, but the price / quality ratio is normal, the services are all there.
Absolutely nothing
Horrible rooms. We entered and immediately left. We would never have slept there. The photos posted do not reflect reality in the slightest.
Any
It is not an establishment to be on Booking. The area is horrible, the photos are not true...we arrived at night in a dark area and they wanted to charge us €5 plus parking and taxes that were not detailed
The receptionist very attentive and pleasant. The room had an interior patio with a table and chairs that was very crowded. We didn't hear any noise from the hallways. There is a metro station a few minutes' walk away.
There was some fur in the bed. The breakfast was a bit fair with no buffet option and everything very industrial.
calmness
Noticeable walking distance from the nearest metro entrance
They didn't want to give breakfast included in the reservation... There was no glass... Disappointing experience: TV not working, pretty dirty in general, no signs to find it. Rudeness... My husband advises against it.
nothing, the only positive thing was the possibility of using Netflix from the television.
All. The area was quite dirty and the entrance was not very welcoming, near private buildings that weren't in very good shape. The staff were rude and did not wear a mask. the rooms were right in front of the reception so you could hear everything going on outside. They were dirty and poorly supplied with towels / toilet paper / soap. absolutely not worth what I paid.
Otima
Furniture needs to be updated
Polite staff
The friendliness and helpfulness of the two guys who were at the front desk
No cleanliness, dirty and old bathroom, dirty room with cobwebs swaying on the head of the sleeper.
The guy at the reception was very friendly. The triple room is ok. It's ok for one night
the location and the noise from outside was heard
Simple but comfortable rooms. Bathroom and breakfast very good.
Few blankets, but we asked and they gave us right away.
nothing
The staff were friendly.
The cleanliness of the room, the noise that was there throughout the day, the bathroom was old and the room was deteriorated, nothing to do with the photos, the dirty curtains, the location far from the center and the subway, the neighborhood gave little security.
Very pleasant staff who made a great effort to understand each other by speaking with us in English and who called the surrounding businesses for us when we wanted to order food. Spacious and clean room and bathroom. Decent breakfasts. Very comfortable beds, we slept well!
The only downside of this stay was that the soundproofing of the rooms was not sufficient, we heard a lot of TV from the next room as well as the laughter of the people in the room at the end of the corridor, opposite ours.
One of the receptionists was very friendly, the price is very low so don't expect big miracles.
The rooms are very very old, just with a paint job and four nice pieces of furniture they would be in very good condition, it's a pity they don't let it be reformed a bit.
Convenient location, not far from metro station. Nothing special but comfortable to spend a couple of nights. Young and helpful staff.
Heating always on, comfortable beds
Personal welcome
impossible to call it Hotel, dirty rooms, hair and hair in the bed, which was of an inconvenience never seen, I had the springs of the mattress stuck in my back. Shower and bathroom shelf fixed with tape, no soap for a possible shower. If someone used the toilet upstairs, it seemed to me that a waterfall would come into the room. I had a room facing the reception-bar, due to the very thin door I could hear all the personal and hotel calls, the classic noises from the bar, cups, coffee machine etc... I called asking if there was parking and I they said yes, but in reality I only improvised a parking space in front of the door of the structure, if we really want to call it a parking lot. 1 available spaces. Absolutely to be avoided
any
all
nothing
all
Position
Small and not very welcoming room. staff not very helpful.
From the website it looked much better, not satisfactory value for money. Stained sheets and unstable bed .... Failed sorry
The price is very affordable considering the average for Milan. So, at the end of "is" that the structure has not exactly been taken care of... for the price you pay, after all "what it should be". The staff was pleasant. The area is not very nice, but the metro station is not far (9 minutes walk).
Everything seems to be in need of a good overhaul. From the shelf under the sink (hanging and finished with tape...) to the outlets (one was "glued" to the wall with tape), from the bedside lamps (from super-cheap Ikea) to the door to the bedroom (with a "ballerina" handle). In short, it's only ok because you don't pay much... otherwise it will be rejected, nothing seems to be taken care of.
Nothing
Nothing
Located on a dark and creepy street. Once we entered the room we found various small animals waiting for us (centipedes, spiders, etc.) Full of dust, cobwebs, and other undefined substances. Recommend stay!
No one was there for breakfast as I went out at 7
Lack of necessary bathroom linen .. minimal room cleaning ..
The man at the front desk was just lovely - polite - helpful - and, and, and! We also had a very nice chat! Would stay here again anytime - value for money absolutely right
very kind, available and responsive to the needs of the customers, clean room, a bit old like the room
Great breakfast and great location, clean, comfortable beds and well heated room
I would fix the faucets and some furniture, otherwise everything is fine
good staff and location next to metro lilla ca granda 5 minutes walk
poor breakfast, too much noise outside room 1 which was in front of the entrance, normal local cleaning,
Balcony
Service cleanliness, too many mosquitoes in the room
Position.
Reception and organization. They could improve.
Typical Italian breakfast, comfortable beds, the view from the window was of the jungle, garden view was a foreign word! Parking right at the entrance was good!
Jungle in front of the window, little space for breakfast, only a place left at the reception. Access to the hotel is absolute audacity, access only through deep holes in the surface, access only by small cars, except for the parking space right in front of the entrance, which of course was only available for an additional fee, no parking spaces, no parking spaces at the hotel! No street parking as it is only for residents or?? accessible!
de bel ce little that nothing
toca made quaicò for zansère, which is en se pol stè (toca fè qualc opera de manutension e)
Good value for money
The room was large and had what we needed for a one night, quick stop. Even if it's not incredible, the private terrace was nice. The gentleman in charge of the reception and "lunch" was pleasant and helpful.
- the room was opposite the reception where lunch was also taking place, noise level we could do better even if it wasn't that bad (at least this time - i can imagine it could be noisier sometimes ) - "lunch" = crackers and a piece of vacuum-packed bun + coffee. ok, not great, but for the price you can't complain - car park on the other hand: requires a surcharge of 10 euros per night/day, when in fact they unload cars in the driveway, blocking each other. I do not recommend taking this option, this is frankly a joke!
Location, easy to reach by all means of public transport and close to the city center.
The reception was cold, the room was dark and the details were not taken care of.
- friendliness of the staff - close to metro
- too many mosquitoes - small shower - no mats when exiting the shower - Modest breakfast in the same room as reception - old fashioned
Ok for a few nights and if you have a car to get around
Not close to the center, not worth it without a car, difficult to move around. There is no parking. Air conditioning was not included in the price, we died from the heat, before we even had time to open the window, millions of mosquitoes entered
Lovely and very helpful staff The cleanliness of the premises And the food was simple but good
Rooms for 4 people are too small Requests are not honored No balcony, just a window There is almost no animation in the mini clubs The buffet is very limited in choice and also in quantities
Good mattress, air conditioning, location, parking, great place for transit. Good restaurants nearby, friendly staff. Arrive a day earlier and rebook a five-bed room for 2 and 3-bed without any problems.
Coffee/breakfast from 8am due to other sleeping guests. Parking is tight but safe. Everything is a little outdated, but it works.
The staff were friendly and very helpful
Unfortunately the structure is far from the center, the room is not clean at all and very small. For the price offered I would say it's ok but I wouldn't go back.
Calmness
No parking
Friendliness
Well, the prices are really low, but there is dirt under the beds, not just dust, fairly clean toilets, friendly and respectful staff, but in general, even if you save money, it is absolutely not worth it, even for a location in an alley without parking spaces.
This is a simple small hotel with a very good reception, nice and friendly staff, reasonable price, close to transportation to the center of Milan.
Only a few noisy customers on arrival.
Good value for money, we spend 1 night there as a stopover during our trip. Clean and spacious room.
Pay extra (€10) for parking, it was actually only the access road to the hotel itself, so it's a bit overpriced. Breakfast was a prepackaged croissant and two toasts with jam or nutella. Was just adequate but expected a bit more. There is also no separate breakfast room, you eat at a table for two opposite the counter.
The bed was comfortable
The room was very small and very far from the center of Milan.
Kindness of the attendant at the reception. Very helpful.
Of the girls who were in my room. One smoked in the room just before my entrance and left me with a bad cough. And, before going to sleep, a girl from Taiwan talked to her father on the phone with the speakerphone on as if it were 12 or 13 hours of the day, and that was midnight.
We were quite comfortable, despite the fact that we were a big family, everything was very good. The only downside I would point out is that the breakfast area was a bit small. Otherwise great, they were very helpful and helped us get the taxi we needed.
Super friendly staff. Decent breakfast despite being caught in the lobby. Limited room condition but still private bathroom. Corresponds to a hotel at 50e for 4 people. What else ?
Parking is at 15th and street parking is free. Very old premises limited by standards. Stains on the bedspread