Hotel
Prices from: $485

Guest reviews about Capri Palace Jumeirah

Via Capodimonte,14, 80071 Anacapri, ItalyShow on map
9.1 Superb
Price from: $485

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Checkin
Checkout

Rating

9.1 Superb 179 reviews
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
8.1
Location
9.0
Free WiFi
7.1

Guest Reviews

Junior suite with sea view
3 nights
October 2021
Couple
Thierry
31 Oct 2021
10
Little paradise!

nothing

Superior double room with garden view
3 nights
September 2021
Family
Gemma
9 Oct 2021
7.0
Great surprise

bees for breakfast

1 night
October 2021
Solo traveler
Anonymous
5 Oct 2021
10
Magic in every place design

Everything is beautiful

Superior double room with garden view
1 night
September 2021
Couple
Marianna
5 Sep 2021
10
Stay above my expectations.
Classic room with garden view
3 nights
July 2021
Couple
Peter
31 Jul 2021
7.0
Great structure but needs more organization

Part of the sore point is the staff, in fact some of the staff are really nice, but the other part, especially the "top management" are very impolite and this is unacceptable for a hotel of this kind at the height of the structure. Another really negative point is the "il riccio" beach club, it doesn't have enough space for all hotel guests and if you don't book on time you will have to manage on your own. I believe that this is unacceptable for such a structure, either it gives everyone the opportunity to use the services, perhaps by concluding an agreement with other banks, or it is not given to anyone there. In addition, at the check-out stage, we were promised that we would be able to take us on the hotel's private shuttle to the port, but at the last moment and already on the street, we found out that we would have to manage on our own. with a taxi ... this is unacceptable behavior for a 5 star structure ...... in fact, all the staff are on top and in general the lack of organization is not at the level of such a structure.

Superior double room with garden view
2 nights
July 2021
Family
Eleonora
25 Jul 2021
10
Amazing

Nothing

Superior double room with garden view
3 nights
July 2021
Family
Cauz
24 Jul 2021
10
Relaxing
Superior double room with garden view
2 nights
July 2021
Couple
Corinna
9 Jul 2021
10
Pure luxury
Superior double room with garden view
2 nights
July 2021
Couple
Antonio
4 Jul 2021
10
An unforgettable place
Classic room with garden view
1 night
June 2021
Couple
Dalila
15 Jun 2021
10
Pure rest day!

Nothing to say!

Classic Double Room with Sea View
3 nights
September 2020
Family
Bahar
6 Sep 2020
10
Ideal!

We liked everything.

Classic Double Room with Sea View
3 nights
August 2020
Couple
Elisa
29 Aug 2020
10
I confirm 5 star luxury
Classic room with garden view
2 nights
August 2020
Couple
Davide
18 Aug 2020
10
The best hotel on the whole island, without discussion.

If you want to nitpick...the hotel's only small downside is the pastries: soft brioches, no taste. The best is always expected from this region of Italy.

5 nights
August 2020
Couple
Anonymous
16 Aug 2020
10
An unusual hotel!
Classic Double Room with Sea View
6 nights
October 2019
Couple
Harald
13 Oct 2019
10
Perfect stay
Classic room with garden view
1 night
September 2019
Family
Fiorella
21 Sep 2019
10
the price is worth it

Any

Deluxe Double Room with Garden View
4 nights
September 2019
Couple
Patrizia
9 Sep 2019
5.0
Hotel with poor service
Classic room with garden view
1 night
August 2019
Couple
Bruno
25 Aug 2019
9.6
Escape to paradise
Classic room with garden view
14 nights
August 2019
Couple
Patrick
24 Aug 2019
9.6
Unusually beautiful and luxurious.

the reception was, unlike the rest of the staff, a little cold and not with the same commitment

Classic room with garden view
1 night
May 2019
Group
Toma
18 May 2019
10
Perfectly!