I liked the proximity to the beach the spa the amenities the attitude of a large part of the Staff
perhaps the lack of empathy of the Staff with the customers, and less nonchalance
Perfect location, beautiful garden with pool, very helpful staff, wide range of breakfast and dinner options, newly furnished room with a great view, hotel's own beach right in front of the door, well-functioning WiFi. An optimal price-performance ratio.
The location of the hotel is very convenient. The rooms are spacious with comfortable beds.
There is a sewer smell from the bathroom. The breakfast is not of a high standard although there is a choice of food.
top swimming pool varied breakfast and in quantity very helpful staff especially Batsheva who was lovely and took great care of us very nice mini kids club direct access to the promenade and the beach
rooms are clean but a bit "dated"
The extreme kindness of the staff the quality of the meals A very special thank you to Batsheva for her availability, her friendliness and her smile.
Good as usual I really appreciated Mrs. bar riding the manager who was above great from every point of view she is up to her job I can rate her 15. Out of 10 if it was possible she was so top from home top a any bridge of sight At the reception very very pleasant too The staff is to be complimented We had a pleasant stay Thank you and see you soon 🙏
The bouquets at the entrance because the green plants are sad before it was flowery and when you come back it's more cheerful
The view of the Red Sea from the room is amazing Very close to all amenities The reception was excellent, the cleanliness was excellent The food was absolutely amazing Heated swimming pool
Everything was good
Everything is good
Very varied and good
Animation
We really enjoyed the hospitality, especially the attitude of Bat Sheva, an interesting program for children. Rich breakfast, direct departure from the hotel to Eilat and the beach. 6 years ago I stayed at the hotel and I must say that everything has improved a lot. Thanks to all the team keep up the good work…
Location only
The constant lack of cleanliness in the rooms
very good location
the meals at the buffet were not always at the right temperature
Rich and good
It was pleasant, good atmosphere
A great hotel in the best location in Eilat, on the boardwalk, with an adjacent beach and a heated outdoor pool (36m long!). Rich and delicious meals. We had a very positive experience, thanks in large part to Batsheva from customer services who did everything to ensure that we were satisfied and that we didn't miss anything. Thank you! 🙏
A small note, the hotel is quite old and needs renovation. Although the maintenance is carried out at an adequate level and everything works and functions properly.
Excellent service, courteous and pleasant staff. Clean rooms, large selection in the dining room. Perfect location on the boardwalk.
The hotel is a bit old and worn.
Everything was very good, the management and the staff are excellent The accommodation is great, the food is excellent I liked very much
All is well
Variety of breakfasts
Mess
Excellent attitude! Take care of everything! Great feeling!
Good location
Old hotel, didn't like the breakfast. for obvious reasons, there are no meat products, and there are no fish either.
A super indulgent breakfast, there is almost always parking, we got an upgrade to a room with a jacuzzi, and also a room without a carpet as we wanted. The view is amazing, opening a window you see blue red and palm trees. The location was really convenient at first, until we realized that we were in the middle of the middle of the boardwalk, that its beach was closed for renovations but its karaoke club is open 24/7 right in front of us... what to do. They gave us vouchers for the sauna, it was nice. Apart from that, even though the corridors are a bit dirty with dust, the staff is really great, they helped us with everything, I apologize for them.
The noise, the dust in the hallways, and the sheets had some holes, but everything else was really good. It's a shame that the well is not open there in the evening, we would have been happy to drink there because there is no real nightlife in the city.
A big thank you to Bat Sheva
A big thank you to Bat Sheva
The service is outstanding in all parameters, the reception staff is very nice and helps with every request and the customer relations manager Batsheva is very amazing like no other and the lounge staff is amazing Ruth and Dima are amazing and everything is amazing there is no downside and also the option to order a babysitter for our twins. Short not only 5 stars it's 10 stars
We loved everything everything
You are wonderful, all the staff, especially Bat Sheva and the lovely Ali, who I admit made part of the experience for us! May you always succeed and we will surely return soon to such a hotel and such a wonderful staff.
I just wanted a heated pool that is suitable for the cold winter months, it will really make you number 1 without any competition
It was a perfect vacation, an excellent place to eat, the room is stunning when we arrived they upgraded the room for free, the food was just perfect, everything was clean and shiny
A stunning room, I have never seen such a sea view directly from the room in my life - panoramic windows with more than 120 degrees of coverage. Plus a huge balcony, with armchairs and even a swing. Very pretty and very comfortable! The staff is attentive. The room was cleaned daily and very carefully.
All liked it! There's just nothing to grab on to.
Good welcome, high standard room, excellent service, excellent massage. Fresh and very varied breakfast. In front of the sea, on the boardwalk, a winning location!
Parking based on availability (there is not much parking)
👍
👍
The service is good, the room is clean
Great location
We got the rooms on time and the room was better than expected. Everything is clean and tidy. We received personal and warm treatment from the staff regarding any question or request. The location of the hotel is excellent, close to every point in the city center. To the mall to the beach and direct exit to the promenade. highly recommend.
everything was perfect, the attentive staff and the exceptional concierge
The rule!! First of all the service was just perfect! The best I have come across in Israel. This is our second time at this hotel and also the previous time the service was outstanding. We celebrated a birthday and were treated to a double spa voucher, a huge cake, wine, balloons, water, chocolates and crackers... just wow! Besides that - the beds are very comfortable, the food is really tasty and varied. The hotel is clean. The best location in Eilat right on the boardwalk. They let us extend the check out without extra charge. We will definitely be back!
There is no parking, the parking lot is very small and there is no room. You have to park outside in blue and white.
Excellent location, really good hotel
The room was clean and tidy, the food was good and tasty and a very large selection, the hotel has everything, there is no need to go out at all
The air conditioner would turn off every time we left the room + and it was full of mosquitoes and had to be sprayed
I liked everything, food, good service, chic service, I especially want to mention the administrator Batsheva and Ruth from the lounge 'we are delighted! will come here again
All liked it
I liked everything, food, staff, excellent service
A clean and tidy hotel, the staff members are very nice and do everything with love
The breakfasts are not tasty. From day to day not varied
Excellent location Excellent attitude Exceeded expectations
We liked absolutely everything, from arrival to the last minute. Incredibly clean and great atmosphere. Excellent location , first line , everything within walking distance , including the necessary infrastructure ( shops , ATMs , pharmacies ) Plentiful , delicious breakfast , cafes and VIP area left pleasant memories . For the kids there is expanse, a lot of entertainment, playrooms and even their own theater, two swimming pools for every taste. I want to say a huge thank you to all the hotel staff for prompt and high-quality service, special thanks to Bat Sheva, from the first minute she was with us, all of our wishes were taken into account, maximum customer care, it is very pleasant and of course we will return only to this hotel !!!
An excellent hotel and an adjacent beach that makes everything much more pampering.. Bat Sheva takes care of everyone who orders from Booking, she said that there is an option to enter the spa and lounge in the evening, we didn't make it but it's a worthwhile option
Noise from outside almost all day (from the pool) and then until quite late at night, probably from the surrounding area, the location is good in terms of sea and proximity to the center but noisy. And there is no parking! Additional expense for paid parking on the street.
the staff is top notch! very useful!
breakfast not top notch taste
The hotel itself, its location, the attitude of the staff, the room. I would especially like to mention the administrator Bat Sheva. Crimp excellent +++
improvement required
Keep and clean
There is no parking
Amazing service, choppers for booking guests, amazing location, clean rooms and a really great price. Breakfast is also worth it!
The pillows are terrible. There were 2 types and they all sink and are very thin. Like sleeping on a napkin.
Excellent location on the boardwalk close to everything. Amazing staff who responded to every request and always helped and cared.
A beautiful hotel, not new but quite well maintained, a large and varied dining room, close to everything and there is a private beach. There are attractions for children and a pool with many chairs. We were met at Tsik In by a lady of seven who was very nice and helped us with any problem we had and pampered us and took care of us, in addition they sent chocolates and more All kinds of things for the room. Her attitude was above and beyond
When we got to the room we found out that the air conditioner does not cool well and that they did not prepare/open an extra bed for the children (the folding bed is difficult and not really comfortable), we talked to Bat Sheva at the entrance and she immediately took care of everything and it was all taken care of within 10 minutes. Thank you very much In addition, if you arrive at the dining room after 9:30 in the morning, there is a huge line of people who have to wait for about 10 days, if not more, so it is better to arrive earlier.
Location, attitude, parking, staff
is nothing
Really enjoyed the place, the pool, the spa, the food... , and the staff was just perfect, they took care of everything for us and most importantly always with a smile 😀😀 Really thanks to all the staff and especially to Claude at the reception, to the stunning Bat Sheva and of course to Daniel the perfect manager!! We will definitely be back!! highly recommend !!
Clean room excellent and plentiful food
High price for dinner 180 NIS per person
everything is very close. Shops, cafes, restaurants and of course the first line near the sea.
Excellent food Batsheva and Ruth champions A stunning children's blessing
Loud music in the Great Barakah The hotel needs a facelift :)
location and breakfast,
Price
The staff was amazing, we received excellent treatment, we were like children and they took care of everything for us, the room was big and very comfortable, the location was a bomb, right on the boardwalk
The hotel is a bit old and the room as well and I think it needs a light renovation and a facelift and it could be a perfect hotel
Pleasant bonuses from the Hotel for tourists from Ukraine. Thanks a lot!!!
I liked everything.
There are no showers at the bathing beach.
We liked the VIP, comfortable but old room, very good food and attention from the staff.
The cleanliness leaves a lot to be desired and it is very spoiled and lacks maintenance.
The location is on the sea and close to the center
Fine
There is no hairdresser in the hotel, it is more convenient for the visitor if there is And the massage is not good at all and expensive The spa with a high fee
Hotel in a good location. clean and tidy. Commendation for cleaning the rooms. good breakfast Kind staff.
no parking
👍
Old rooms..
near mom and the pool,
balcony is not great
👍
location, heated pool, breakfast
rooms need refurbishment
Hearty and good breakfast
In the bedroom, I use a coffee cup that hasn't been washed 2 days later.
Excellent
room service. Cleaning and changing sheets, towels, etc. lingered all day. Only in the evening after I asked twice that they fix it. They arranged but the coffee corner didn't make sure to provide what was needed.
Excellent location, inside the promenade and close to all shopping centers
Almost nothing, everything was excellent. Except, there is not enough parking space for hotel customers
The location is excellent
We closed the suite, the room itself was fine, the problem is that there is a karaoke club right next door, so at night, if you don't want to be cold, there's nothing you can do, the glasses don't insulate the noise. Very minimalistic dining room room reception ****starting**** from three o'clock we received at 16.00 I purchased a balloon design in honor of my birthday. I closed with the service to blow up figures that I bought outside the hotel because through the hotel there are only regular balloons. The cost of each regular helium balloon is NIS 7. Finally they forgot about it and after we had already entered, the element of surprise was destroyed.
Rich and varied breakfast.. good service, very central location and exit towards the promenade.
The room is relatively small (for Leonardo Plaza Tiberias for example), the whole building is old and so is the furniture. On the balcony there are low and old crown chairs, which do not fit the height of the balcony. (There is a concrete bar fountain on the balcony, why not put bar chairs so we can sit and watch the sea?) The price per night is relatively high for the value.
Floor cleaning in the room should be improved
Bomb location, room, breakfast, view
A large room with a stunning view of the sea, a treat of chocolate and wine awaited us in the room. Clean and cozy room. Located on the boardwalk, very nice gym and spa.
The breakfast needs improvement, although there is a variety, but the flavors… The parking lot is a bit far, you have to get out of the hotel and walk 3 minutes to the parking lot.
Attentive and responsive staff, responded to any request at the same minute! Excellent location of the hotel: everything is within walking distance. Quite a variety of food, the presence of everything.
Number: it was supposed to have an additional sofa and a table (as in the photo). Somehow it is not logical: the room is for 2, but there is only one chair! Sitting on the bed or lying down all the time? I had to take a table and 2 chairs from the balcony (wash first: dusty) and just stood on the balcony (don't rush around with the table and chairs all the time!)! Terrible noise from attractions, loud music from restaurants. In addition, almost constant noise from the compressor in the pool, roofing felts from the air conditioning system.
The location of the hotel is excellent. Great beach. Indulgent meals with a very wide variety of foods (for meat/fish/vegetarian eaters) are beautifully served. Amazing organization and order. The rooms we got were great. Special room arrangement with towel sculptures in addition to surprises in the rooms every day.
1. Lack of employees at the reception - waiting in line for about half an hour to receive rooms, then another quarter of an hour to receive the rooms even though we arrived after 3:00 PM 2. Although the rooms were vacated at 14:00 due to vacating on a holiday, the entrance tickets to the rooms were canceled at 12:00 and again I had to wait 15 minutes at the reception to receive new tickets - again due to a lack of reception staff (I encountered a bad attitude from the receptionist). 3. Lack of main dishes for vegans (preferably there should be a dedicated buffet marked for vegans!) even though after we asked for vegan dishes they were prepared especially for us (sautéed with tofu in the 2 dinners we spent at the hotel). Unfortunately, the dishes arrived about half an hour after we arrived in the dining room.
Everything was perfectly fine, in terms of the rooms they are narrow and small, but apart from that everything was very good
Entertainment staff, a playhouse that was barely accessible to parents in the afternoons and evenings The rooms are nice but small Room service from Sipa to the menu more dishes especially in Eilat who doesn't always come out with the little ones
Central location, varied and satisfying breakfast, large hotel but the room was quiet and the stay comfortable and enjoyable.
The room facilities are old, especially the bathroom. The cleanliness in the bathroom and toilets, as well as in the room, should be improved. I would only return at a lower price because at the moment there seem to be better alternatives and more modern hotels at a similar price.
Breakfast above and beyond even though it was served in bags to be eaten in the room
The room is clean, the service is kind, the location is excellent
The food in the dining room
The only thing that bothered us was that we didn't get what we asked for and paid for at the room level....we asked for a room facing the sea and in practice we got trees. All in all the other things were on a level and we really enjoyed the service and the place and of course we will come back again.
That we didn't get a room that actually overlooks the sea. And we paid for it.
The location of the best breakfast is always very well matched
Rooms need updating
Good location From the pictures the room looks bigger than it actually is. There was a wait in line for breakfast and we didn't like it.
From the bedroom bathroom. Slow and noisy download
The main plus of the hotel is two steps to the sea! Friendly staff. The rooms are clean, but the hotel is in need of a good renovation and the replacement of some, well, very old and dilapidated furniture. Pleased with the price. For a hotel with a pool by the sea, the price by the standards of Eilat is very reasonable.
By the pool, some vacationers left behind a pigsty! This is not a minus of the hotel, of course, but the hotel staff can monitor this, make comments and prevent it, up to fines.
An excellent place with excellent service, a staff that always responds to help quickly, delicious food, very clean and hygienic, a highly recommended place.
The only problem was the small parking space that is not paid for hotel guests.
Really good location, kind and considerate staff, large and comfortable room
The food in the dining room was not very tasty
The cleaners on our floor were very kind. The room we got was of a very high standard.
The waiters in the dining room take full plates from the table without asking if it is possible to leave. Happened several times. The food in the dining room was also mediocre or below. Really didn't feel like 5 stars
The location of the hotel is excellent, elevators arrive quickly and the pool is nice.
Not clean, they don't follow the corona procedures, every security guard at the hotel entrance says something different and there is no uniformity. In the dining room the employees do not smile and give an unpleasant feeling.
Yes it was good
nothing
good food. Kind and helpful staff. Excellent location.
Some of the facilities in the suite we were in were outdated and there were all kinds of facilities in need of repair/replacement.
We really liked the reception staff Excellent location
Busy breakfasts There is not enough parking for hotel guests
Right on the beach/promenade. Good variety for breakfast and dinner.
The internet connection on the top floor is not so stable. It's a pity that many guests overfill their plates resulting in a lot of food being thrown away.
We have been in this hotel for the 19th time and have always felt in very good hands. When booking a room, we were always helped by a friend who lives in Eilat. It is very useful. Because we don't speak enough English. But without you, we would also have been helped by a woman who works in management and whose native language is originally French. I can express myself enough in French.
Both were excellent
The beds were separate, even though we asked for a double and the view was not to the sea and the mountains of Moab, but mainly to the city. One of the main reasons we come to Eilat is the amazing view that makes us feel good.
Its location is right on the boardwalk
The rooms are relatively small
The staff, their responsiveness, the desire to make the client's stay the most comfortable - is beyond praise. The best staff in the world. Every day is a pleasant surprise. Treats, chocolate. Swans and flowers from towels. Very cute. The plumbing is very clean, thanks for that. The location is just fabulous. You don't want better. Direct access to the sea. Maximum convenience. This is a very good reason to live there.
Food. We had breakfast and dinner. The breakfast is excellent except for the coffee. Coffee bags, make your own. There are thermoses with hot water on the tables. Dinner .. at 3. Huge lines in the dining room. In the worst case. With all due respect to the elderly and the disabled, but on my arrival there were a lot of them, some sort of organized check-in and they all cannot cost. And if you have a company of 6 or more people, then your chances of getting into the dining room are reduced even more. Such a table will take more time to organize. I am attaching a photo of the queue for clarity. The owners of the hotel do not want to invest. Everything looks very sad. The food is third class. Killed numbers. The door to the balcony is broken so that it does not close. The wind whistles from it. And it whistles very loudly. Sleep is impossible. I didn’t ask to fix it, I understand perfectly well that there’s nothing to be done, it is necessary to disassemble the entire installation of the door and redo it. Who will do it for me. But they themselves from the service called and asked what was wrong. I said. The master has arrived. I screwed up the door with a screwdriver. Like, what else can he do. She stopped whistling before the first use. Opened and couldn't close again. The faucet in the bathroom is broken. Switching water from the bottom tap to the watering can is not easy. The nozzle is broken off, which must be pulled up to switch. It is necessary to find such an angle of inclination that all the same the nozzle would hold and rise, and not fall off. It never came to be fixed. They put a note under the door, which they had, but we had a "do not disturb" sign. The floors in the room and corridors are just disgusting .. Hair mixed with dust to the point of disgust. Other people's hair in the towels, in the bed too. .
All the rest. The location is the best in the city, you open the gate, cross the promenade and immediately the beach. Shops, cafes, shopping centers, stops - everything is nearby. The food is varied and tasty. Special thanks to the chef for hot desserts: churros, donuts, waffles, everything is very tasty. The beach is small-pebbled, close, there are enough sunbeds, there are always plenty of towels. The sea is clean, without jellyfish and algae, fish swim 3 meters from the exit. The staff is friendly and always ready to help. They speak the languages of all the guests who are resting with them. Helped with all questions that arose during the stay. An unpleasant moment with the number, marked in the minuses, was decided in 2 minutes, when I showed a photo from the booking site, a photo of the room offered to me and said that I ordered not what I got. We immediately found a room similar to the photo)) however, without Wi-Fi ((but with a fantastic view)) Spa center, aka fitness, aka sauna, aka jacuzzi, aka sun terrace. Very friendly staff, long hours of work, from 8.15 to 19.00. True, I'm afraid that in the high season, there may not be enough places for everyone. Everything is very compact. Now the center has been offered free of charge as a gift from the hotel. In the summer - apparently, you will have to pay for the right to run on a treadmill. The room has a safe, refrigerator, good bed, carpet. The bathroom is the bare minimum. There are no bathrobes and slippers. Sometimes in the middle of the day the smell of ammonia appeared near the water, either it was the shampoo, or something with the water.
In the room in the side wing on the 7th floor, Wi-Fi did not work well (almost did not work). At the beginning they tried to settle in some small side room.
Rich, tasty and enjoyable.
Very nice staff, close to the beach and town. Good restoration.
Failure of stationary elevators. The music outside is too loud. He speaks very little French.
very hearty breakfast and the staff is very friendly and close to the customer
evenings without entertainment
Everything else - in general. good
In the mornings, the beach is very dirty, because the urns are not cleaned in the evening, and by morning, the crows scatter the remnants of food all over the beach. Hence the mud and flies.
Rich and delicious breakfasts, dinners/holiday dinners above and beyond tasteful, holiday meals meticulously... A rich selection for all types of tastes. The most central location, close to everywhere and most importantly 10 steps from the sea.
The condition of the building itself can be slightly renovated, doors, etc., which did not detract from the enjoyment.