Guest reviews about Hotel Schleuse

Horrible and smelly bathrooms, the room was never cleaned in four days, they only came by to make the bed. The corridors smell of sewage.

Rooms under the roof are far too small, making them extremely warm and stuffy. It was not possible to open the windows at night due to the lock and the corresponding volume. The cleaning staff were not very careful and hardly had a kind word to say.

From the outside, the Hotel Schleuse makes a rather run-down impression (broken door window, nettles in the flower bed, knocked and scratched interior doors). The house does not have an elevator. The bathrooms in both rented rooms were clearly too small. There was mold in the shower in both rooms. The cleaning staff only cleaned superficially. When we arrived we had an extra bed for a third person in the twin room, but only one seat - that's not possible. The price/performance ratio was in no way correct.

Hotel room was poorly cleaned during our stay, floor was really dirty. Shower drain did not drain properly, mold on the ceiling near the shower. Toilet didn't flush properly either. Sofa bed was very hard. We had no WIFI for 3 days, not much was done about it. There is only 1 table available for the entire hotel with 6 chairs on the outdoor terrace next to the restaurant. It is more of a transit hotel, most people only sleep there for 1 night and then travel on. During this period almost all restaurants were closed in this place.

Needs a little more cleaning in some areas

Lots of dust and dirt

No reason to complain

In the bathroom, the shower was too small; the seals on the shower doors had to be put back in place several times. The sink was not properly cleaned.

The bathroom was extremely small. Toothpaste splatters on the tiles and on the door, dirt on the soap dispenser in the shower, dirt on the shower enclosure, the shower enclosure wasn't tight, didn't close properly, the seal was hanging next to it. Room was noisy as there was the terrace of an Indian restaurant directly below with loud voices until well after midnight. View of the river from behind the restaurant terrace. Since it was hot and we only had a small fan, closing the windows wasn't an option either. The door to the hallway didn't close tightly and was hanging askew on its hinges. Rooms bare and loveless. Hotel doesn't have its own reception, you have to go to another hotel to check in, the receptionist there was very nice. We didn't have breakfast, so I can't say anything about it.

Drain smell in the room. The room temperature was so high that the room should not have been rented out. Dirty bathroom.

Transport connections with the centre.

Exaggerated price, inflated because of the concert, after two days, the price was 40%...

No elevator available, arriving with a stroller, room on the 4th floor, reception in another building, poor signage, no WiFi password from the hotel & no telephone in the room, an Indian restaurant + beer garden right next door (noise level pre-programmed)

Apart from the friendly boy at the reception, this was not a nice hotel. Way too expensive for what it was, very impersonal

It is a multi-storey building with no lift, set back from the main hotel-restaurant (Weichandof). The rooms are very modest. I went during the Bau fair and the prices were skyrocketing throughout the city.

The accommodation is outdated and just destroyed! The rooms are so dirty it feels like you are in a landfill!!! Simply disgusting and NOT recommended! Stains of all kinds (blood, urine) adorn the floor!

No complaints

Price 15 sqm for 184 euros without breakfast 😔

a little noisy

The pillows should be less flat. Tip: order an extra pillow. The toilet creaked when you sat on it and the shower head should definitely be descaled. Breakfast rather simple.

Rooms were not clean, especially the toilet, which still had urine on the seats. Room was not cleaned and beds made during stay.

Unfortunately the floor was very dusty and not clean. It must have been forgotten during the cleaning.

no flap

The shower could have been cleaner. And one bed sheet had lipstick and makeup stains on it.

Unfortunately the room wasn't cleaned that thoroughly.

The third bed was just an old pull out chair, stained on it and totally uncomfortable. So we folded it up and found old socks, a crumpled up duvet and lots of dirt/dust underneath. The pillows were stained and should really be replaced. The cleanliness in the bathroom left a lot to be desired. The price bears no relation to the performance. We cannot recommend this hotel.

In contrast to the last time (everything was ok, room good and everything was fine) this time I wasn't satisfied. Room 20 was next to a connecting door. Every time someone walked through, the whole room shook loudly. The bathroom was extremely cramped. If I wasn't so slim I wouldn't have been able to use the toilet. The missing toilet paper was not supplemented. Say, there were 2 days simply none. So overall the service was not ok. It smells from the Indian restaurant. Gloomy Light.

The rooms are quite noisy. I find the breakfast a bit overpriced, even though it was good.

The hotel is totally run down from the outside. The glass of the lamps in the parking lot were all broken. Everything was pretty overgrown. There is no bar where you can sit down and have a drink in the evening. The light in the hallway was on all night and it shone through the room door so the room was very bright. The bathroom wasn't really clean. There was mold in the shower.

Spartan, not really comfortably furnished. Very hard bed and thin blanket. Not easy to find and poor parking.

Pretty simple old house, with rather gloomy corridors

the room was very, very narrow, hardly any space to move, it smells like damp everywhere.

- unpleasant smell in the room despite airing a very unpleasant smell (probably came from the Indian kitchen below the hotel) - Room floor was not clean - Bathroom wasn't clean

Little things were fixed immediately by the friendly staff.

No way. The Monday morning waitress serving breakfast. Establishing a military order. Not refusing me, for example, to take my espresso in a mug. Claiming that it was not done and serving me - at my insistence - the lukewarm coffee. Situation never seen in all my travels. Überhaupt nicht. Die Kellnerin serviert am Montagmorgen Frühstück. Aufrechterhaltung einer militärischen Ordnung. Ich verweigere mir kein Beispiel, meinen Espresso in einer Tasse zu nehmen. So tun, als würde es nicht getan und mir - auf mein Drängen - den lauwarmen Kaffee servieren. Situation, die ich auf all meinen Reisen noch nie gesehen habe.

1 point deduction because the hair dryer was mounted on the wall in such a way that the cable only fit into the socket with a bang and a bang. First the hair dryer didn't work at all, then it kept going off. That was just a bit inconvenient when you're pressed for time in the morning. Otherwise I would have given 10 points. We were briefly irritated that you had to pick up the key from another hotel. But it turned out that the hotels are only 100 meters apart.

Room size / bathroom size Too warm in the room bed uncomfortable

small insects in the room.

There was a hair dryer in the bathroom, which was great. Unfortunately, the power supply was screwed on and the cable to the socket was not long enough without an extension, which fortunately we had with us. The standard beds were great, but the sleeping chair for the fifth person was not able to offer sleeping comfort.

The bathroom was really, way too small! You could hardly go to the toilet without bumping your knee on the sink :-) and The room was a bit smoky. I don't know if I specifically booked a non-smoking room, but from the smell of cigarettes in this room I would suggest that non-smoking rooms should always be the standard.

Extremely economical room, older furniture - shower could be "refreshed" again €79 + €14.50 breakfast On arrival there was no indication that the reception was "lock" in the "Weichandhof".

Good equipment - except for small things: defective hair dryer, shower towel would be nice = "pill palle".

The room, especially the bathroom, were not particularly clean. The room was acceptable for one night, I wouldn't have wanted to stay there longer.

🤭 a water would have been good. "negative industry normality": doubled prices at trade fairs and Oktoberfest. Despite advance booking.

Some silicone joints in the bathroom can be updated. However, he was clean. A small tea/coffee set with a small water heater would be nice.

The legacy of the previous guest could still be seen in the toilet, The "double bed" consisted of two single beds that were pushed together and unfortunately often shifted, so there was often a gap in the "double bed"

It took a bit of searching for reception, readings are not very clear which I find. Perhaps we should put in a few more arrows so we don't have to ask people we meet nearby.

Bad shower drain

the floor is dirty, no kettle and glass

Unfortunately, during our stay there was a construction site under our windows (one day the works even started at 6.04 in the morning) and the machinery was also activated at 23.40 in the evening, all recorded on video; very early in the morning the workers shouted to each other, waking us up abruptly, a few meters from our beds, in the evening they rested (legitimately, for heaven's sake) sitting facing our windows, forcing us to keep the curtains closed for privacy. At night the scaffolding could have allowed some attacker to climb towards the room, making us keep the windows closed in the heat, accentuated by the lack of air conditioning. It must be said that the fridge is purely symbolic, as it does not cool, but on the other hand heats the surrounding area a lot. The cleaning of the bathroom was correct, not the room: we found crumbs, not ours, in the bed on our return, the same cobweb was present throughout the stay and there was dust on the floor even after the "cleaning" (the all documented with photos).

The room is very dark

The location of the hotel seemed to me perhaps more suitable for people arriving by car. I haven't looked but to see if it's well served by public transport.

Parking places

Unfortunately, the sheets were dirty and the rooms are very noisy.

used pillowcases and towels under the sofa

Due to the outside temperature, the impossibility of opening the windows (no mosquito nets in front of the windows) and the location of the room (top floor) we had the feeling of being in a sauna all the time at night. On some days the floor was not cleaned and on one day the used towels were taken away but no new ones were placed. We had to go looking for the "sauna" at night after returning and then accidentally discovered a closet with towels on the floor below.

we have booked a triple room. the third "bed" was not a bed. it was a pull-out ARMCHAIR, which of course was absolutely not suitable for sleeping.

The slope room is very small. Weird: the smoke detector was sealed with a transparent film, so it didn't work! Blatant insecurity!

Breakfast was disappointing. An hour and a half before the end of breakfast, the buffet was empty. Replenishment was a long time coming. Even the coffee wasn't ready and cups weren't ready either. The breakfast was very carelessly directed. Breakfast was not good value for money. We were particularly bothered by the poor cleaning of the room and bathroom (e.g. reservoir in the room, hair in the bathroom).

Nothing

check into one hotel and stay at another hotel

the room was clearly not (properly) cleaned, toilet was very dirty on the outside. when we wanted to go looked under the bed and there was a bottle of coke (not ours) and other rubbish. it was also hot in the room.

The breakfast was ok but the room was cramped and there were too many guests for the buffet.

too much noise, the the entrance door to the floor was slammed causing an "earthquake" in the room. in front and below there are two restaurants, plus a construction site that woke everyone up at 6

small parking lot. not always available. no lift. there was no kettle in the room. I would like to have tea or coffee in the room in the evening. The windows overlooked the terrace, so it was very noisy. smell from the kitchen.

Noisy construction site in the morning and windows blocked from the outside.

The dirt under the bed was a little annoying, as was the construction in front of the window. (Even if it was, unfortunately, inevitable)

Equipment of the last century.

We were 2 adults and three "children" aged 20, 17 and 14. He, aged 20, took the guest bed which was a chair that could be folded out and was not very comfortable, he said, so it could have been better. Otherwise we had 4 other good beds.

There is no air conditioning. Since the minibar is built into the table, it is not well ventilated and gets very hot. It made the room incredibly warm. Little or no storage space in the bathroom

The food is in a different building and relatively expensive for a typical standard mass produced breakfast. In addition, a stone was placed at the intersection to prevent turning at a sharp bend. It is not visible or marked from the driver's seat. So it damaged our car.

Just below the hotel, under our windows, there is heavy work. The workers started at 6:30 in the morning...it should be reported on Booking. The reception is about 100 meters away. No air conditioning Non-blackout curtains A very bad smell in the bathroom/toilet.

Worn hotel - dirty floor - lack of soap in dispensers in bathroom - there should be an aircon in the room. As it gets really hot in the summer

I don't know where to start. We have stayed in many hotels but we have NEVER been treated in such a rude manner. The room was dirty, the first thing that struck me was bugs on the bed. The carpet in the foyer was covered with old stains. The light around the room was controlled by a central switch. If you turned this off, the bedside lamps also went out. So you could choose between festive lighting or complete darkness. There was a drinks/snack machine right next to our room. Drinks were fetched all night, which were handed out with a loud rumble. Sleeping was out of the question. At 9.15 a.m. a very unfriendly gentleman from housekeeping came, who simply came into the room and said we should leave the room by 11 a.m. at the latest (check-out time was 12 p.m.). We were then disturbed twice more, because something was supposed to be repaired. The curtains were hanging down and people were smoking outside our room. From 5 o'clock in the morning there was noisy work outside. No parking spaces were available. To check in you had to go through the crowded beer garden of an economy to get the key of the 100m away hotel.

the toilet ran all night.

We are longtime guests in this hotel. Our disappointment was that we got a small room in the basement. It was very hot and we couldn't keep the windows open at night. in the bathroom there were only bath towels, but no towels, and the shower template was missing. The bedside nightlights didn't work properly - you had to get up to turn them off.

In the closet there were about 8 empty water bottles from the previous guest. The rest of the room was clean. After the 3 days of my stay, the empty bottles were still in the cupboard.

The sound from the stream was very noisy when you had to sleep with the windows open.

All rooms too small I ordered a double room and got a single room.

A small part of the waiters were not very attentive, others even more

Unfortunately, the shower hose is defective.

Unfortunately our toilet had a free toilet seat. No spare toilet paper roll.

There should be a cheaper price for breakfast.

parking problems

Breakfast at 15 euros was a bit overpriced! Construction site next to the hotel!

Hot, stuffy in the rooms, because the wood warmed up during the hot day. An additional minus is the smells from the restaurant wafting straight into the windows of the room. Air conditioning would be a great solution.

The room was in the basement... and there was a huge construction site right in front of the windows... the construction noise started at 6:00 a.m.... and numerous construction workers were moving right in front of our room window. That was very uncomfortable. And all night we heard water rushing outside the windows...sounded similar to heavy rain...only it didn't rain. I think this construction site should definitely be mentioned when booking over the Internet, as it is an enormous nuisance.

Room wasn't really clean, traces on the toilet bowl, shelf was smeared, trash can not emptied, holder for the hand cream ripped out of the wall and placed on the sink.

Volume, no air conditioning, room was very warm.

the window from the room is too thin, has no soundproofing. therefore, even though the window is closed, you can still clearly hear the noise from outside, so you can't rest well...

Room wasn't clean. Floor was very dirty. Room is not air conditioned. was extremely warm upstairs. Windows had to stay open at night because the heat in the room was unbearable. Large creek at the hotel therefore very noisy with the window open. No elevator in the hotel.

The cost of the ordered breakfast was obviously too high for us - 21 euros per person. A simple breakfast would be enough for us.

stunk ! unclean

Unfortunately noise early in the morning due to a nearby construction site from half past six! But this is only temporary and probably cannot be affected by the hotel managers. It was a little inconvenient and confusing to check in not in the building itself, but in another hotel nearby.

there is currently construction going on behind the hotel, which unfortunately resulted in noise day and night (pump) So work was only possible to a limited extent. We were told on the day of departure to the reception, who immediately wanted to deal with the builders.

That the construction site was right in front of it, which will probably last until the end of the year and nobody reported about it before that

Very small bathroom. The hotel room is directly above the restaurant, with the windows open, the exhaust air from the kitchen enters directly into the room. Very unpleasant!!!!!!

Cleaning could be more precise in bathrooms.

The cleanliness of the rooms was disastrous.

Stuffy room under the roof, a chair was missing and had to be obtained personally on the ground floor. Apparently renovation in the house. There were dowels from housework lying around in the room, undefinable paper floating in the toilet, television was not plugged into a socket. After that was done, no instructions, channel list, self-search: ZDF not found, first at slot 44, RTL somewhere around 150, complaint at reception with the answer: Sorry, we'll think of something to compensate: no consequences. Breakfast in a partner hotel 100 meters away. At breakfast for 14 euros: if you can still find scrambled eggs, then probably only a "cool" one. Overall: an unexpected fiasco

The heating in the room was off, the room had to be warmed up for 2-3 hours Carpet in room badly stained and worn Soap dispenser and shower gel dispenser empty Price breakfast €15 a bit high

The room was on the top floor - no elevator - although almost everything was free. The room was unheated when I arrived.

Our original Hotel zur Schleuse room was ok, the carpet was unfortunately very dirty, the bathroom is no longer quite modern (the shower doors didn't close properly, there wasn't enough storage space). On the second night we were woken up at 4 am by a loud buzz. Luckily it stopped, but the night was over for us. After our complaint, the caretaker discovered that the heating was not ventilated. Unfortunately, trying to fix it did not help. Then we got a replacement room in the main building (Hotel Weichandhof) without any problems and at no additional cost. Many thanks to the very nice staff who took care of the problem very quickly and politely.

The beds are not very comfortable.

The property is a bit old. The room was very cold

We were given a double room on the top floor, where one bed could only be reached by bending down. The hotel seemed otherwise empty. The bathroom had no heating, the hand basin was as big as those in powder rooms, but a wide glass shelf, so that you hit your head when you bent over. It is booked by us on account of experience, we will never go there again.

much too small sink, mold in the bathroom, carpet very stained. no reception, no breakfast on site, but in a nearby other hotel. there the front desk was not always occupied

Change of room / hot water defective Unclean upholstery stained Unclean floor - stained Partial smells from the restaurant/Indian/environment- unclean

There is a rapid river nearby - it interferes with the open window, but it was cool and we closed the window at night. It was necessary to go to the center by bus + SBAN, but not for long. The check-in at the hotel is nearby - but it's not far, 5 minutes, the staff there speaks English and explains everything. At Hotel Schleuse, the staff does not speak English, but still easily understands what you want - "on your fingers". The room is spacious, and the bathroom is small - but we survived - it was clean, shower gel. The light is a little dim, but we didn't come to read books. The mini-fridge was working. There was 1 chair, although the room is for 2 + folding chair. The second chair was missing.

The hotel property is located in the city center on the outskirts, but in a quiet place and with a cultural atmosphere.

I find the process very easy. Check in at the Weichandhof, check out simply put your room card in the designated box. Room number 14 directly on the Würm. If you like the sound of the water.

In the bathroom the floor was not clean even after cleaning. The holder and the hose of the shower head was broken.

There was no soap in the bathroom

We had room 24, just above the restaurant kitchen. It smelled very much like food. Pretty disgusting when you wake up at night and think you're lying in the fume hood of a kitchen. On request we could change the room, but then we had to go back to the hotel before 2 p.m. to clear the room!

What was not great was that we had to look for the front desk first as it was not directly in the hotel but a little further away.

I didn't really dislike anything. You should only know that behind the building there is a stream with a step. The building used to be a water mill. As a result, the noise level with the window open was quite high. But with the windows closed you could sleep quite well. For the second night I had a different room. From there the creek could no longer be heard as loudly.

For this category, it fit. I would like a little more cleanliness.

no elevator in the hotel, rooms with sloping ceilings, so that one bed could only be reached by bending down, Unpleasant clothes from the Indian restaurant in the room, stained carpet, room too small and too expensive for 2 people

The duvet is too warm for the current season, although the mosquitoes are sifting through it. This is the only negative we can think of.

Registration took a very long time. The rooms themselves were clean, but the soap dispenser was very dusty and hadn't been cleaned in a long time, and there were bottle caps in the room. It was very noisy outside in the evenings due to the beer garden. Very warm beds for 30 degrees outside temperature.

Things are good

Everything is fine

The windows could not be opened due to the volume of the castle. The bathroom is very small for 4 people.

Soundproof rooms, rooms getting old (bathroom moldy in the corners, stained carpet), in the corridor it always smelled of cigarette smoke

Window curtain detached from rail

When I checked in, I was given first names How come? I'm 61 years old, didn't know the man..

There was no contact person around the clock, we had met other guests in the hotel who were also angry about it. Since it was very cold at the time, there was no heating, it was very cold in the room.

the river was way too loud

TV programs were not installed - it was necessary to select the 10 most common German channels (ARD, ZDF, SAT, RTL...) from around 200 channels. In general, everything is no longer quite relevant.

The rooms are old and dirty and musty.

Cumbersome check-in and difficult parking

Room smells a bit. Old carpet flooring, stained. Cigarette smoke smell in the stairwell.

Everything is great!)

nothing

Very noisy neighbors who slammed car doors in front of the hotel at night and then continued to make noise in the rooms. There is no night porter in the house, it is noticeable. Everything else is good.

guests alone in the house. Equipment no longer up to date. The musty smell.

The carpet is dirty, big dirt stains. Neither of the two bedside lamps worked. The bathroom wasn't clean either. The value for money is not correct.

Bad beds, very noisy due to river water

The crib was always right in front of the window of the single room.

Toilet in the bathroom could have been planned better. Toilet bowl on the left side only about 2cm away from the wall. Sitting on the toilet was only possible at an angle. Otherwise there is nothing to complain about. Bathroom was pretty spacious.

The nearby creek was very noisy despite the windows being closed!

The place was not completely clean; bedding was (partly) dirty, bathroom was partly moldy

Partially a bit noisy due to Asia restaurant guests.

Wifi didn't work My room was supposed to have a river view, but it didn't Reception about 5 minutes walk from the actual rooms

There was a constant unpleasant smell of food in the room, which obviously came from the lower floor. A window could not be opened. The bathroom was tiny and only equipped with an equally tiny storage space under the mirror. The shower stall, also tiny, didn't close properly and, in my opinion, can't be used at all by a corpulent person. We were also disturbed by the dark carpet that was obviously laid out throughout the house, which, with the best will in the world, you couldn't tell if it was clean. I can't say much about breakfast. Because of "CORONA" we were able to get sandwiches, coffee to go, 1 apple, 1 muesli bar and a colorful Easter egg in a paper bag from the main building. Unfortunately there was no table in our room where we could have breakfast.

Air conditioning would have been nice, it was very hot. Stair gate for the stairs would have been nice in the family room.

All was good

No WiFi, or only for one person per room and not always. You couldn't get in. If you sleep lightly, the lock is very noisy.

The parking spaces don't seem to be enough. You're lucky if you find a parking space. In summer you want to sleep in a room with a comfortable room temperature. Unfortunately not possible as there is no air conditioning.

Reception from staff

Didn't disappoint but there was no kettle

We stayed at the hotel for the second time in three years. Everything was fine last time. This time we had a very old room with a very dirty carpet that could no longer be cleaned, an ancient toilet seat that had been eaten away by the cleaning agent in the worn-out bathroom and worn-out greasy cloth armchairs. Apparently not all surfaces were cleaned because of Corona. Maybe other rooms are better, but we didn't want to stay and try it.

The cleanliness of the room left a lot to be desired. Carpet not vacuumed, several undefinable stains. Shower head completely calcified. (was exchanged after complaint) Cobwebs in the bathroom. On the first day the bath towels were wet put together and hung up. Significant renovation backlog in our room. The advertising of each room is handed over freshly disinfected, which is not true, at least in our case.

The river next to the house is nice to look at but unfortunately very noisy at night. The windows need to be better insulated.

Poor and inattentive cleaning

No Internet. The employee recommended reading a good book. The room wasn't clean. Hair in the bathroom, small spiders in the corners and the room stank of smoke. I had the feeling that the rooms were craftsmen's rooms, some of which were busy for several days in Munich and the surrounding area. After my intervention we got two rooms in the Hotel Weichandhof the next day. And for that I have to say thank you again. The hotel is very nice, the rooms are nice, the internet works except in room 106. There seems to be a dead zone there, but the best thing of all is the restaurant. super nice staff, Great food! Salute to the chef. Whether it's a schnitzel, meatballs, steak or salad, everything is of the very best quality and super tasty. The potato salad - I've never had a better one. Grade 1 with distinction. Conclusion. You want to enjoy your trip? Then invest a few euros more and book yourself into the Hotel Weichandhof. We loved it. At this point, many thanks again to the receptionist, who rebooked us easily.

Unfortunately, the bathroom fittings were very old, cleanliness was OK.

Everything was ok

- From a previous guest, I had a pair of dirty socks under my bed and a rotten apple next to my daughter's sleeping chair - It's a pity that, despite repeated requests, no secure bike parking was offered. Outdoors, in a public parking lot owned by an associated hotel, it's just not safe enough for me with high quality bikes.

...

"Single room" with four (!) very narrow beds, carpeting in need of renewal. Bathroom tiles from the 70s, bathroom extremely small.

-

the carpet stinks