Guest reviews about Moxy La Ciotat

Breakfast variety is always the same and the scrambled eggs have a consistency of pudding.

too bad that all the accommodations are only equipped with a shower and not a bathtub

the tiled floor in the bedroom. would have deserved parquet or carpet, see some carpets for a warmer welcome

Indication to access the hotel with a vehicle, parking The noise of the road in the morning

races

A small kettle in the room would be perfect.

The parking lot is great but the descent where the ascent is steep

Full breakfast but not varied

difficult to find

nothing

The rooms should be equipped with a heated towel rail, we had a problem with the air conditioning, it did not go into heating mode. Therefore, initially the room was very cold.

Nothing

The garage cannot be directly accessed by an elevator. With a lot of heavy luggage, this is very cumbersome. But nothing that could worsen the rating :)

road noise (4 lanes) and small bathroom, toilets not separated.

small small pool

Commercial area but that's what makes it easy to access, you can't have everything. The view from the pool is not very good, but the sea is not far.... Unpleasant smell on arrival (sewage?). I hope they have since fixed the issue.

We are too entangled in the unbearable continuous movement of cars in the room. The reception area smelled like sewage!!?? it was not very pleasant in the morning, we have breakfast in the same room.

Nothing in particular

reception of staff

Pillows are too thick...

the only downside is the entrance to the hotel is very poorly marked and the manhole cover that comes out at the entrance to the hotel is not suitable for low cars like ours.

Small apartment on the roof where there are very few sun loungers (3 or 4) and the rest of the chairs (also 3 or 4). The sheets are just folded every day but not changed. Cleaning could have been done better but ok.

The direction is not clear to get to the hotel, we had a little trouble finding the entrance

Reception, waiting for my room, scheduled for 15:00, I had at 16:20. Administrator who never apologizes!!!!! but who offers me the car park "La joke" I paid 190 euros for a triple room. Basically for the price I didn't get the expected welcome and service

Lack of storage space Few sun loungers in the pool Late housekeeping Price for parking

There is no small refrigerator in the room. Since this region is hot, this is the minimum. And there is no safe in the room.

the location is a bit far from the port

too many people at the pool

double beds that are actually two single beds pushed together

nothing, if you don't like this "stay at home" wall, then it's ok 👍

The pool is very small and not cleaned. done right, 2 times cleaning was not due in our room UNACCEPTABLE.

Location…

it was very far to the beach, the pavement was unsafe due to the many roundabouts. Shuttle buses will do.

There were no parties in the room during the stay.

Unqualified staff who get lost at the slightest question, especially in the snack bar. Access to car park impractical, badger fact during descent.

The only downside is the lack of a small fridge and wardrobe.

Noise from traffic, which does not allow you to enjoy the balcony-terrace. The shower cubicle is too small. There is no closet to store clothes. Underground parking is expensive given the lack of cleanliness (waste on the ground when we arrived and still present 5 days later when we left)

Bed pillow There are some noises from outside TV connection problem My cell phone was not picking up in the room.

Too bad there is no closet to store things (only a few hangers hung on metal rods as decoration but not very practical. The bed was comfortable but not the pillows (too thick). There are not enough nets for those who would like to work from home.

No storage space. When we take a shower, the bathroom is flooded with water because the window is not wide enough. The lift in the car park does not lead directly to the hotel.

It's hard for me to find the logo of the hotel Not very visible.

a document written in English to sign when leaving the car park, no towel in the pool

There is no table/table with chairs in the room. Unable to sit anywhere but on the bed. Very uncomfortable pillows. Pool towels are missing at the end of the day. No big towels in the rooms and no phone to call reception. As a result, the price is high, and the services do not follow.

not that we didn't like the location, but the view, it's a shame. seen on the road. on the other hand, €6 for a bottle of water is a killer.

The size of a small room for two with a dog, small bathroom, coffee machine that is not in the photos, yes ..

Too bad there is no restaurant on site.

Souls

Shower is a bit small. We found a used paper towel next to the bed.

no mini-fridge in the room and phone

car park where there is only one entrance and exit (dangerous) and the fact that you have to change the elevator twice to get there

amenities are minimal. .we preferred Mont de Bordeaux

Bedding, 2 single beds to make a double bed.. hole in the middle of the bed all of a sudden

There is no mini fridge in the rooms.

For our taste, the bedrooms lacked storage space because there was none. Also, I clarified via Booking that we were passing through the hotel for a birthday, to which the establishment told us that a little attention would be paid. However, this was not the case. I was a little disappointed that my boyfriend didn't see this little surprise.

the mini bar was missing in the room, in this heat it would have been nice to have cold soft drinks, water and beer

No chair and table. And closet

The price of parking and its outdoor lift.

TV chromecast that worked half the time

The pool is too small

a bit noisy due to the road in front of the rooms

Arriving by car, it was not easy to find the entrance to the hotel. The signs were barely visible.

There is no storage space in the bedrooms. There is no corner with soft drinks. And for the pool there is a serious shortage of sun loungers, a problem for customers.

unfortunately in terms of cleanliness, while working as a maid, I noticed some flaws in the stainless steel showers, still with hair drops and tartar. 3 star housekeeping must be right

under-forested surroundings and lack of signs for vehicles to enter

Traffic noise, busy road in front of the hotel, room soundproofing can be significant. Very badly indicated to find the hotel, a construction in progress complex. No coffee machine in the room

I was expecting a real pool after seeing the photos on Booking and was disappointed by the depth of the pool and the lack of sun loungers.

there are no quality pastries for breakfast, they are pre-cooked

Wi-Fi connection, TV reception and phone calls are almost impossible.

Too high humidity in the room Lack of cleanliness under the beds and around the edges of the beds

There was no wardrobe in the room due to the modern design of the room, but it is desirable to have one.

- I didn't like to leave a note about the bank when I planned to pay in cash. - Parking 20€ per night quite expensive. - the bathroom is small for a hotel of this level. - pillows were too big, we woke up with neck pain.

The shower gel dispenser does not refill, so the problem is in the shower, despite the information from the switch

The hotel is very difficult to find. The attention to grids in very sharp rooms for children is undeniable. Maybe it's not over yet?

the GPS address is wrong to find the entrance, the street is good and you need to go back to the SPOT sign

There were four of us and none of us could sleep with the offered pillows. They are too bulky to be comfortable. And one of the towels was stained. We have changed it.

Circulation

The street is very noisy, you can not leave the window-door open. At 2 am, young people ran through the corridors, slamming doors. Having to leave the hotel to go to the car park, no direct access

Thinking about making you pizza or not offering it. No, it's not great.

Diner menu. Not a great selection Lunch. Not much to choose from. SNACKS.

the air conditioning in the room didn't work and since it was a holiday, no interference and no commercial gesture!

difficulties with access to the hotel by car (entrance to the shopping area, not very intuitive when you don’t know)

improve window soundproofing, access to parking outside

paid parking and too thick pillows

bathroom is too small

Poorly marked parking

floors not clean elementary room unheated pool

Bathroom space

no water pressure for the shower, but that's anecdotal

The location is very hard to find and the paid parking is in a fairly quiet area where we could park if it were easier to find a spot.

You cannot enjoy the terrace too much because there is a very busy avenue in front of it. For breakfast, the pastries had to be thawed, except that they are good.

On the first booking, it is difficult to find the entrance to the hotel by car.

the location is a bit noisy and far from the city center but perfect for visiting the cinemas

attendance

It is necessary to point out to future guests of the hotel that it is not allowed to park and take a place for 10 euros from the hotel. I didn't like that the receptionist asked me to remove my mask when I arrived at the hotel. I think at 37 I still know what I should be doing! Ask for a room that doesn't face the street because it circulates at night.

no telephone connection in the rooms

The building in which the two-month-old Moxxi is built is apparently older. Wifi is poor in some places in the building, one of our rooms did not have a reception desk and the reception staff also struggled with poor reception so check-in - at least technically - was tricky. The fact that there is no direct elevator from the underground car park to the lobby or rooms, and that the entrance and exit to the garage are in the same lane, is constructive rubbish and irrelevant. We booked a room with a balcony, as it faced the main street, we could have saved on that.

Nothing

Pillows are too thick and hard

nothing

Inconvenient hotel parking. It is difficult to find the entrance to the hotel, which is inside the mall. There are no instructions and the navigator leads the wrong way.

Faulty A/C and somewhat noisy VMC.

Very poor 5G connection. Problems apparently with vayfaem. Too bad there is no cleaning service for breakfast. Hot water comes slowly. The size of the shower is too small in width.

but it would be nice to have a small fridge for water in the room or something like that

the size of the bathroom is too small and the shower screen is not enough to avoid flooding the bathroom, the room from the street side is very noisy

The 50€ imprint on our credit card is unjustified and unjustified by the person who greeted us! 10€ for hotel parking for one night only!!!!! There is currently no other way to park near the hotel. And nowhere on the hotel website or Booking you will not see this information! Too big and too hard cosmetic pillows, neck hurts in the morning. Bathroom (tiny) has 4 hand towels but no shower or bath towel, not easy to dry! Huge disappointment.

Nothing to say, it's perfect

I was very disappointed and unpleasantly surprised by the attitude we received. 1. Wait 1 hour at the front desk to check in. 2. We booked a double room with a balcony and a double queen size bed. 3. We had a double room with two single beds and no balcony. 1. For this Easter and holiday weekend, it would be wise to provide 2 people to facilitate arrival/departure. 2 & 3. We went back downstairs to report a bug in the room, she replied "I'll get back to you as soon as I'm done here" = we're still waiting for it! No excuses, it's unfortunate! All this is completely shameful and we preferred to wait 1 day before writing to you to make it "cold".

Nothing at all

Very difficult to find entrance, 1st time asked for 50th deposit, dusty room and hair on sink, noisy elevator...

Despite the positive rating, I am relatively disappointed with the breakfast offer...if you get to the end of the service, the choice is even more limited, there are missing items...which are not replenished. There was no scrambled eggs on the last day...no eggs for the stated reason!!! This is unacceptable for a hotel of this level.

nothing

Reception staff when we arrived very slow, incompetent

Noise from the street (lots of passing cars), very bad smell from the toilets (we had to leave the door closed as soon as possible)

noise! with the balcony window closed it was stuffy, with the open one too loud!

lack of landing sites

Hotel tip! We notice it well, but there may be no signs to better find the entrance to the hotel.

No signage 30 minutes to find Behind very impersonal iron gate Garage entrance ramp very steep not reported

Lack of storage space in the room and substandard breakfast

Acceptance not specified. The deposit, the room is not checked either at check-in or at check-out. If something breaks after we leave, how can you justify that it's not us? The air conditioning noise comes on around 6am, not pleasant at all. Access to the garage is not very convenient when you pass the sign, you can't see if the gate opens, reversing is not easy, especially when a car is pulling behind you. If there are many vehicles, it becomes very difficult. There is a lack of information on vehicles, access to the garage, minutes of disembarkation. When you exit the garage, you cannot see if a car enters the garage.

Cleaning remains optional, no network

a faulty TV that was beyond repair, which led to a replacement with a more comfortable room. Hot water was not available and required the intervention of staff. Lack of a kettle is compensated by attentive staff.

Kettle in the room would be a plus

Access to the hotel is badly indicated

The bedding is not very comfortable due to 2 mattresses of 80 (which causes a hollow in the middle and causes back pain) and the pillows are too big and hard (neck pain). The atmosphere in the room is rather cold due to the industrial part and the tiled floor. Poor quality breakfast (tasteless orange juice, dry pastries).

No kettle in the room to make coffee or tea

A credit card deposit deducted from the room amount + €50 is not acceptable, even if returned after an express request and several phone calls. This deposit of the total amount of the room + the deposit is taken when paying for the room! It's not a simple fingerprint as we are told at the front desk. Not to mention the time lost with bookkeeping to get them to admit their mistake and get compensated. On the other hand, limited WiFi connection, incompatible with business travel.

The hotel is located in a commercial area, so traffic can be felt at night. There was no bulb in the bedside lamp. Also the shower gel and soap didn't work and there is no storage space in the room. The breakfast was low end for the price.

This place is only recommended if you always want to use the car or if you don't have sensitive hearing. The hotel is located in a "commercial area" with several fast food restaurants. Unfortunately, the road to La Ciotat runs right next to the hotel and is also very busy at night. The windows are very good, but you can still hear the noise. If you want to go to La Ciotat, you need a car.

The room was not clean and at night the noise from the road is very loud. The staff was not efficient. 50€ guaranteed, this is not written anywhere on booking or on the hotel website.

do not laugh! soaps which are very difficult to use! I had to take out the dispenser to use the soap.

no stairs to go up to the rooms.

Nothing