Mattress that feels like a metal frame, the water is not very hot
small pool to cool off in the evening, location near the beach and shops. we meet monkeys everywhere.
There is no Wi-Fi in the rooms, unfortunately we needed it for work.
The windows did not open due to the lack of mosquito nets. Therefore, poor ventilation in the room. it was a very musty smell. The price/performance ratio was not right.
The accommodation was clean and quiet in the countryside. Friendly staff.
Every room has air conditioning but no mosquito nets. We ask you to keep your windows closed even at night. But is it environmentally friendly to run the air conditioner all day? Breakfast was ok but not outstanding. You had much better accommodation in Costa Rica for the price.
Proximity to the village, but at the same time silence
Lunch, proximity to neighbors (everything is heard through the walls, even a whisper)
Unfriendly staff (except cleaning lady), lack of customer service, TV not working, bad smell in the room.
The tranquility of the place, but the price is high... I think it raises the price to be inside a biological reserve, but it doesn't justify it.
Very little water in toilets and showers, little information about parking, swearing at the entrance to the parking lot that we didn't know about
It is surrounded by nature, and howler monkeys wake you up in the morning. The staff is very friendly and the breakfast is good.
everything was clean
no drinking water
Excellent attention. Very clean. Surrounded by nature and great breakfast.
Everything is very good.
They advertise television, and then they say that it is not there, even if it is in the room.
The rooms, facilities and nature were very nice, the cleaning lady was very attentive and she had great service.
The reservation was made with the hot tub in mind, but when I arrived at the location they told me the description was incorrect and only 1 of the 2 equipped rooms had one and I had to call to ask. Then we had problems with the TV that didn't have a cable so it couldn't be used and the last thing was the low water level in the shower, but this is the influence of the time of year, although I think it can be solved.
Breakfast: I didn't like breakfast, very basic, they could suggest more alternatives. We didn't like the quality of the bread, they didn't have any cheese or ham ... something so simple. Pool: They could have had better lighting, everything was very dark and especially the road to the pool. And by the way, the schedule was until 19:00. Room Cleaning: During our 3 day stay, our room was only ready for one day and the cleaning was not thorough. There was not even drinking water in the room, such a simple thing. Awful quality of pillows. Kitchen: The kitchen is missing basic tools.
This is the worst experience in all of Costa Rica. Unsafe cabin; no water in toilets or sinks and worse, Covid weather. Dark and musty smell. Very dirty refrigerator. There is no light where the gate must be open to park the car, a disaster. But the BIGGEST is without WATER !! I never think they should have permission from the Ministry of Health. Lack of hygiene and also .. at 5am very loud noises from other booths without anyone from the front desk. Not recommended ... Very dangerous place. And dangerous x complete lack of hygiene
From the experience with my children, you never want to live. That the rooms were lit and smelled clean, not damp. Smelly fridge and no water to wash your hands! Any! Do not use the bathroom
Very tasteful, large house with hammock in a beautiful garden, very good breakfast.
There was very little water during our stay so showers were mostly not possible, but this was not specifically reported so the pool was also very limited. I had the feeling that the staff had little decision-making authority and that the boss left them alone with the disappointment of the guests. It seems completely unprofessional and unfortunately allows the really beautiful atmosphere to take a back seat. Breakfast time is very short from 7.30 am to 9.00 am.
Terrible service and poor treatment by the owner or administration
Beautiful houses with a private terrace. Cleaning every day. 5 minutes walk from the center with cozy terraces and close to the national park, where we noticed a lot of animals. Breakfast is good.
We see a drawback in this animal-friendly country that the owner keeps his dog chained in the middle of the property at all times. We didn't like this view. Given the spacious garden, it would be good for the animal if he / she had more space to walk freely without a chain. Hope it gets some attention!
Nice breakfast, comfortable and quiet place
I didn't like beaches
Suitcases are not accepted, it is far from the reception and a stone path. The shower hardly works. There are many mosquitoes. You can hear everything from the adjacent rooms.
The parking is private, which facilitates access to the facilities, and there is also a security guard who watches all night and helps you sleep and rest.
the TV is very small and difficult to watch channels; There was no water in the bathrooms, it was impossible to swim calmly as soon as a trickle of water started
Large cabin with kitchen and garage. A private trail with a howler monkey family that can be heard in the morning and afternoon.
The price / quality ratio is also expensive. There was no water in the changing pool, it was empty during our stay.
Guarded object at night. Upper!
Very nice room with wardrobe, air conditioning, safe, refrigerator and warm water! Good breakfast with a choice. A large terrace with a hammock, in the neighborhood, in the trees, one could observe howler monkeys. Parking for cars in the courtyard with a gate. On foot we were in the city and at the entrance to the national park for about 5 minutes. A flashlight in the evening is an advantage, but not necessary.
Unfortunately there was only wifi at the front desk and in the breakfast room. As a result, you only see people who are obsessed with their cell phones.
Cleaning of premises.
Open and close the gate to pick up the car.