The staff is very cordial and attentive, the food is exquisite, the architecture of the rooms is very nice and the cocktails are excellent
Food prices are high but worth it for the taste and the amount they offer. It would be nice if they improve the sound in the bar and offer parties.
It is a spectacular place, I recommend it. The reception service, the bar, the cleanliness, the location, everything is spectacular, the view of the beach, the location, definitely to return
The location is perfect, right on the beach and with incredible views, also very close to the street with restaurants and shops. It also has a guarded parking lot.
The breakfast if I noticed something simple but rich. It is a buffet type, but limited in terms of what you can take from each of the dishes.
The breakfast was delicious, especially the arepuelas! Recommended
The additional charge on arrival that was not on the booking invoice, and the mishandling by customer service.
Excellent view, very nice tables
The service is too late and the breakfast was not at the informed time, additional people in the restaurant get angry for asking, bad attitude.
The environment of the facilities, the pool
The noise at dawn made by the cleaning staff
the staff, the silver front and the food
the social toilets
The facilities are excellent, cleanliness, food and that they are PET Friendly
The food is delicious, the location in front of the beach, the tranquility, the treatment of the staff, the facilities are very nice
I loved the location on the beach, the restaurant from which to watch the sunset, and the heavenly space for the pool
It's okay that the room is a cabin, but it seemed a bit rudimentary to me at the level of the bathroom and that the closing of the room was with a padlock.
- super friendly staff, try to fulfill all wishes - for me as a vegetarian an extra omelet was prepared for breakfast - very extensive breakfast buffet -Coffee is available at all times - Seafront location so you can enjoy breakfast overlooking the sea - Sufficient toilets and showers, also clean - Good restaurant in the evenings at fair prices
- Beds in the dorm are very soft or saggy - not all fans were working, was very warm at night
the attention the facilities the endowment and disposal the exquisite restaurant
I like everything
Very friendly staff, very nice and comfortable hotel
The prices of the restaurant are very expensive.
everything was very good, they have a very friendly staff
The hostel facilities were in excellent condition, the pool was very good and clean, as was the whole place. Its location in front of the beach is ideal for going for a walk and reaching other destinations such as the Palomino river, the restaurant has à la carte dishes (a little more expensive than other places) but the comfort of eating right there with an ocean view It makes up for it, and the cocktails were very tasty. They give you the Wi-Fi code for the rooms, which is very good because the signal in them is very low. The room, despite not having air conditioning (there were others that did) I did not need it, the fan cools the place and you can sleep peacefully, likewise the mosquito nets keep you safe from mosquitoes. In my case, when I arrived from Santa Marta, they recommended a transport service that was excellent and very comfortable, it dropped me off at the door, it was the best because it was raining very hard when I arrived, and the hostel is very far from the town, anyway One way they picked me up at the door of the hostel and took me to the Santa Marta airport.
The room lacks a small fridge to keep things that one can buy outside like water or other drinks, the light in the bathroom is dim but that's okay, maybe some people may find it too dark. All the hostel staff are very friendly and they take good care of you, however, they lack proactivity, when we were at the pool we always had to go find the waiter to take an order, and they never appeared again, so if you wanted to ask something else or to have the dishes picked up, it was time to go look for it again, also at other times of the day other than breakfast (which was when they were very attentive) many times we sat in the restaurant and up to 10 minutes passed and the waiter did not I was not going to take the order... or take the cards to see what to choose, on a couple of occasions not even waving to them, they literally passed you by and didn't ask you anything, you had to raise your hand to call them or wait for them to were close to a table of yours to ask for the letter.
The hotel is well located, in front of the beach and close to the street with shops and restaurants. The pool is small but nice. The room we were given, a bit noisy, since the pool is in the center of the hotel, you can hear everything. Also footsteps on the second floor due to the type of material, I suppose, but they close this common area at a reasonable hour, so it's nothing to write home about. Good beds and bathrooms and everything very clean, especially with how difficult it is next to the beach, they make an effort to keep the bathrooms and showers and the pool area very clean.
For the price and being a 3 star hotel it would have to be more "professional". For example: the reception is on the beach and not at the entrance, so your bags are not received and there is no one to tell you what to do when you arrive. It was the taxi boy who gave us directions and then when we were at the pool we had to guide 2 tourists who did not know what to do. It is also annoying because it takes up a lot of your time, as they insist on charging your daily consumption every night, instead of making a single bill that you pay when you check out, as is usual in a hotel of this level. The stray dogs that they keep in such bad shape, one especially sick with scabies, were so pitiful and at the same time terrible in the restaurant, always on top, scratching the poor thing. They are details that could take them to another level
comfort, natural beauty, exquisite food and the kindness of all!
Deliver room so early! 😂
The facilities are very good and comfortable.
Location and pool
Outside noise in the shared room.
Beautiful, cozy and in front of the beach ❤️❤️
Availability of men's restrooms
great location, friendly staff
bedroom building very noisy
service and food
the bed was not so private
view of the place, everything is very comfortable and clean, the attention and friendliness of the staff, especially Eli, was very good
Facilities food staff
Must. Playing music in the minibar
location, swimming pool
the equipment is running, leaks, the fan is damaged, the refrigerator is missing
The location is luxurious, it's on the sea front and the food is amazing, especially the rice dishes.
The family room was terrible, from the outside it looked like a different place than the hotel, very dark and no windows, no room to move between one bed and another.
Everything, the tranquility of the place, the attention of the staff, delicious food, amenities, everything is very comfortable.
Everything, the rooms were very spacious, lots of storage space, clean bathrooms and great opportunities to use both the pool and the beach and terrace. The atmosphere is amazing!
Everything is great!!! Tasty food! Great facilities and lovely pool. , everything is incredible, the room is also super! I will definitely be back!!!
Very nice bedroom, with large lockers and noise at night.
Jazmine's attention in the restaurant was excellent
Everything was great, nothing was wrong
Delay with food and not allowed to change the lunch dish
Very good location, next to the beach and not far from the "main" avenue, very good atmosphere and respect for people who need to relax. Excellent attention Adrian, super willingness to help in everything! And also from the guys in the restaurant (Yuri and Emerson) super willingness to answer random questions, not necessarily from Finca Escondida. So highly recommended, this is the perfect combination of backpacker hostel and hotel.
The showers in the shared bathrooms need a place to leave things.
Pool and attention
Everything was spectacular. The service was very good, the people were warm and helpful.
the facilities are impressive, the location is excellent by the sea. The attention of all workers is very good quality.
We really liked the hotel, it has a sea view, the attention is very good and its facilities are very good, probably the best hotel in Palomino.
Sometimes food prices are a little high.
It's a nice place on the beach, with a nice pool. Also a private restaurant on the beach with a good menu. José, an employee, solved a number of issues well and pleasantly for us.
Unfortunately, there was no water pressure and no air conditioning, partly due to a power outage in the village. However, Finca Escondida offers an excellent solution for this.
Very good experience, the hotel is well located and always clean. The employees are very friendly and the accommodation offers a very complete and tasty breakfast.
This is a very good place to stay. The first thing I would like to note is the friendliness of all the people who work there, excellent service. The facilities are very good and very tidy, there are times when you really don't want to move from there. It has great views and is located on the seafront. On the other hand, 10 out of 10 to the cocktails and their promotion!!
The only problem, which is more of a recommendation, I think the food could be improved, the dishes have a lot of potential. I feel that this is a weak point, they lack flavor and preparation. :)
The hotel is wonderful, with attention to the smallest detail, with a wonderful pool. However, I did not expect the sea to be so rough, in this area of the Colombian coast, the sea is actually open, so it is ideal for surfing, but not for relaxing swimming. But the whole setting of the hotel and the surrounding area is wonderful and worth it to visit Palomino.. have a margarita on the beach at sunset, eat at one of the bars on the 6th, dance on the beach, enjoy the wildlife..
The rooms were a bit damp and unfortunately my mobile phone was stolen on the last day of my holiday, my mistake is that I forgot it in the pool or outside the room for about 15 minutes but it was enough to force me to steal it. Unfortunately the pool camera didn't work and therefore we couldn't check if someone and who stole it, even the resolution of the cameras was very low so you couldn't see the picture well. However, the staff was willing to help me find it and watch video from the cameras. I recommend to always be careful even in a touristic environment like this hotel.
The attention is very good, we could be in the pool and jacuzzi until late, the green areas are very beautiful, getting there is a bit difficult because the road gets very ugly during the rainy season.
Beautiful place by the sea and very tasty food. Phenomenal pool and perfect for relaxing. Great service, they helped with everything you need.
The only thing that could be improved would be with regards to the rooms if it is understood that this is a very humid area, but there was a lot of humidity inside the room and there was no hot water in the shower. The floor of the room was quite covered with sand, but this is also understandable for the area in front of the beach.
The front desk guys are really professional, helpful and very nice. All the staff were very kind. Great people. Beautiful place!
Charming place with all amenities in one place
Atmosphere, view, amenities, amenities, food, etc.
The access road to the hotel is a trail.
fantastic complex in a heavenly setting!
it lacked intimacy but the staff were very friendly and nice to the guests.
Very friendly staff, very comfortable and clean rooms.
The accommodation is in a nice place. Restaurant with sea view.
In the evening, they lit torches on the beach, which smelled of burning kerosene while sitting by the beach in the evening. I want clean air without smoke in such a nice place.
Its facilities, location. This is a very good place.
The best is the staff. Very friendly. Ideal for families, it is very quiet and safe here.
Things that are missing: adapters (many hotels have them), the ability to get cash, better quality Wi-Fi.
Incredible place, amazing breakfasts, attention 10 out of 10. I liked everything about this place.
They helped me to hire transport back to the airport and a Renault Duster car was hired and the car arrived at the time of departure. and they didn't report the change and charged the same
Everything, the service is excellent and the accomodation is impeccable
FOOD AND LOCATION
Attention received. Your meal and breakfast included
The place is very beautiful... highlighting the guy at the reception, the girls in the restroom and the very kind brunette waitress. What a beautiful attention....
the food was not fresh. Many of the staff were not friendly at all, they should be trained in customer service because the place is magical, ideally it would be Perfect Staff.
Attention and location
The pool is very nice, the service of José at the front desk is excellent, the breakfast buffet is very good.
The food menu is not the widest, there are few options, the cocktails are not the best.
The location is suitable because it has access to the beach and is close to the main street where there are several options to eat and spend the night.
Very organized, good cleanliness in the room and bathrooms, delicious food, I was in the common room and the experience was very good. The site staff makes you feel welcome, very friendly people
The proximity to the beach is ideal. The staff is very attentive to the guests. Heated swimming pool, perfect for a night dip.
The breakfast was very basic
good location, delicious food, clean common areas, very nice pool, a bit pricey but worth it.
our room had a fan so the mosquito nets were too small for the beds.
Nice and comfortable rooms, nice view, food was delicious.
Very beautiful magical place
Little variety on the menu
We liked that it is on the beach line, the rooms are cozy, clean, there are toiletries, towels. The breakfasts are excellent, very rich and varied. Delicious pizzas. Lemonade Coco, the best.
The mattress that we had sagged a little in parts of the body. Unfortunately, this is not a hotel, but the lights went out very badly, which affected the living conditions.
Fascinated by this place, very friendly staff, delicious food and seafront location, I would return a thousand times more.
I found the cleanliness of the premises to be excellent, I found the restaurant excellent in decor and food, prices in line with its taste and presentation, very good service. The presidential suite is very comfortable. Too bad I didn't have a TV, but other than that it's ok.
That they didn't have chairs on the beach to sit on, but that doesn't really matter.
Friendliness, pleasant atmosphere, excellent location, restaurant menu with delicious dishes, reasonable prices
The bar-restaurant closes very early, the bathroom in the room could be better and there is no desk in the room.
Attention and place is very special and nice
There is a lot of noise in the room from guests upstairs which makes it hard to get a good night's sleep
the beach was blown away by the sea (well, almost all over Palomino)
The place has a perfect location, the service of the people who work there is great and the food is delicious. We couldn't have chosen a better place, everything was magical there.
I loved everything
Food and location great, staff 10/10
Very friendly staff, facilities
Great location and very beautiful place
poor internet in some places and the beds in the common room need to be adjusted a bit.
the food is delicious
Ideal location. Friendly staff. The room I booked is beautiful, spacious and romantic.
The menu could be more varied. Although there is a good offer in the vicinity.
I like everything
Excellent amenities. Very complete and tasty breakfast. Good and friendly service from all the staff.
Being in front of the sea. It is a very good suitable place.
Service was a little delayed
It has a very nice small pool and internal garden. The staff is attentive and friendly. The rooms are clean and comfortable. The breakfast is good.
In February 2022 the sea rose and the waves were a few meters away from the restaurant. A strong wind was blowing, which made it inconvenient to eat. Service can be slow (ordered drinks and they were brought over an hour).
Barbecue area for breakfast and lunch overlooking the sea
Unfortunately, the sea ate the beach and it was quite uncomfortable to walk. Just like enjoying a bath.
The breakfasts are delicious, the place is beautiful, the pool and the room are the same as in the photo or even better. We liked everything, the staff is very friendly.
At night, we went out into the city, and when we returned to the hostel, the door was closed and we could hardly enter. It would be nice if they put a bell or someone in charge of the door at night.
The facilities in the hotel are very comfortable. always good attention from the staff. impressive pool yet not many people. and sea view at breakfast, another level. Too bad the sea is too rough for swimming.
book a suite with balcony and pool view. for me the best, but note that there was no air conditioning. On the other hand, in other rooms, in theory, a lower rank, they are. shower is another matter.,… a little more thread comes out. I encourage women with lots of hair who want to wash it. Finally, although I don't know about the hotel, access is difficult... this is due to the fact that the streets of the city are not paved, but it also makes it more authentic. 😊
friendliness and service of the staff
we thought we had direct access to the beach from the restaurant which apparently no longer exists..probably due to rising sea levels
Comfortable rooms, divine atmosphere, perfect cleanliness, delicious food and very friendly staff, always ready to help. Super recommended!!
The staff is very friendly. Hearty breakfast and quality food.
The pool is large and facing the sea. The bar/restaurant is very pleasant at night as it is almost on the beach. All staff are very friendly.
In Booking, being a Level 3 Genius, I was promised a free room upgrade (to a room with a balcony). Upon arrival, they told me that my room had already been given to someone else, and they gave me a simple one (although they sold me something better). The truth is that it's not fair that I got this advantage and the hotel didn't want to respect it. It is also mentioned that some of the rooms have a sea view, which is not true, they are a bit far away and cover the vegetation. The jacuzzi water would be nice if it was heated. And to get there we had some problems at night as it's down to the beach and the tide is high so you have to get there through the back street which is very dark and lonely and confusing.
very cute and comfortable
This is probably the best place to eat in Palomino, everything is very tasty and at good prices. The location is excellent and the facilities are very convenient. Good swimming pool.
The service in the restaurant is very slow and the waiters, although very friendly and with good intentions, are a little confused and delayed with orders.
It has a very beautiful sea view, the place is beautiful, the food and service are very good.
The beach in Palomino is almost gone, but this is a matter of nature, not a hostel
The breakfast is very rich, the people who work there are very expensive and make you feel at home. highly recommended
Location, pool, amenities, breakfast included. The complex is really beautiful and the individual rooms look great from real life in the jungle.
The mattresses are very uncomfortable, the hostel is a little away from the village, at night there are only dark paths. The breakfast is pretty average and was ok. The staff were friendly but partly inflexible, no one can speak English and the restaurant/bar closes at 9pm after which you have to walk into the village because there is nothing far and wide. The water dispenser must be open to the public and must not be hidden behind the bar. What you need to know is that there is almost no beach, the sea breaks all the walls of the restaurants, swimming is dangerous, the hostel, of course, cannot do anything about it, but you should know this.
The facility is located in a great location right on the beach. The whole outdoor area is beautiful and you feel very comfortable. The food (breakfast and dinner) is very good. We had a double room with a balcony on the ground floor. This means that everything is very rustic, made of wood and open. But it had charm, including a hammock on the balcony.
What we didn't like was that the water was always turned off around 10pm. Also, due to the very open architectural style, we unfortunately had a few sub-tenants: mice that kept us awake for the first few nights. Important!! Never store food in the room, even wrapped cookies. It attracts mice.
Incredibly beautiful place. Super comfortable, quiet and with great amenities. Super recommended!
Nowhere to hang wet clothes.
This is a place where you always want to return. Nice and cozy. The attention couldn't be better, its delicious food and contact with the sea make it magical.
Global warming threatens the disappearance of these beautiful beaches.
The hotel does not have a beach. Next to it there is a very small one. I don't know if you can walk on the beach because all the neighboring hotels put up walls.
We liked everything, very attentive and friendly staff, helpful and always attentive to our needs. Divine room, super comfortable, spacious, tidy, the hotel is heaven, fabulous, beautiful, spectacular pool and amazing jacuzzi, the beach is 5 minutes walk and you can find a divine beach for swimming... delicious food very exquisite and lovely beach restaurant, unforgettable experience.
My only suggestion would be to have options for the pool like empanadas for a snack, or for lighter dinners like a sanduchito. Perhaps expand the letter a bit in this regard.
Attention administrators. Kitchen girls. of all Amenities, swimming pool, sea, food. Everything is spectacular there.
Mosquitoes... Take an insecticide or a repellent because they keep you awake at night.
Beautiful, the room is very fresh, the pool is very nice, the food is very tasty, mostly pizza. the hotel staff is very friendly.
the beach and the sea are very strong in this part
The hotel is good, the food is excellent and the attention is very good. We went to Palomino for the "beach", however it was a big disappointment to arrive and not find the beach.
The hotel is good, it is a pity that there is no beach.
everything is very good
the mattresses are very uncomfortable too soft and a very uncomfortable hole forms, the drain in the bathroom was very high and clogged
Friendly staff, all very helpful. great food
The location and exteriors are really very good, very beautiful and exotic. The staff is friendly and attentive.
The dorm bed is not very comfortable
The tranquility of this place.
Although the food was good, it would be very important to expand the offer on the menu, especially for dinner.
calmness, comfort very pleasant places
suddenly missing some board games to spice up the holiday even more It didn't have a beach though it's not the fault of the hotel the hotels have barricades on the side and big walls that don't let people go to the beach it's a sad ignorance and they consider it so that tourists can pass
I thought that on the first line I could go to the sea or be on the beach but it doesn't have a beach and the sea hits very hard so there is no point in being near the sea when you can't go there. The place is good, the food is very tasty, but not crowded my expectations.
I didn't like that there was no beach.
The food is delicious.
Location as the hotel does not have a beach.
The food is amazing, all the dishes are delicious! The attention from the staff was wonderful and the place is much better than in the pictures, We can't wait to go back!
The theme of the beach has nothing to do with the hotel, and it is understandable that the control of nature is out of control.
accommodation 10/10, quiet, comfortable, pleasant, easily accessible and a stone's throw from the beach. the staff of the place, very friendly, with the location always meeting the expectations or requests of the guests. highly recommended.
The pool, the proximity to the beach, the small cabin we slept in. Great view! Surf lessons nearby.
Difficulty communicating with staff if you don't speak Spanish. Not exactly a suggestion for an activity
All. Lovely attention, the staff is overly attentive, taking great care to make you feel at home.
The sea is surfable, the waves are very strong, but the view is wonderful.
Very clean rooms, very attentive and cordial staff always with good abilities! The breakfasts could have been more varied.
I found the food and drink prices a bit pricey considering the hostel is in the same city, they could be more affordable and would be the perfect place to enjoy an instance.
The service is excellent, the rooms are very clean and in very good condition, the breakfast is very rich and balanced.
The service was great. The attention and kindness were excellent, they made us feel at home
The place is very beautiful, overlooking the sea, the pool is very nice and the staff is very attentive, friendly and dedicated to their work.
The room I booked said it had a sea view but the only view was of the car park.
very comfortable room and good staff service
Watch the sunsets from the restaurant... Enjoy the spectacular pool The attention of all the staff is great... Lovely place... I'll be back to treat myself to pizza... And the new murals...