All excellent! I highlight above all the attention of the staff!
Everything was great.
excelent as always.
Everything is fine.
Absolutely nothing, lousy service and customer orientation
I couldn't even stay, they didn't let me pass the reception and they claim that booking canceled the reservation, I had to go to another place and nobody answered me about the transfers or the rates, let alone the terrible experience
The worst customer service ever. Instead of pleasing the client, what they do is argue with one. The manager has NO idea how to resolve situations with customers. Zero professionals in every aspect. lousy location.
The atmosphere is pleasant, the jacuzzi is always hot and can be used until around midnight, the room was in good condition and is perfect for resting, they offer everything you need for your stay, the building seemed safe to me.
There is only one elevator and it takes a long time whenever you ask, no matter which floor you go to, the first day there was no water because a pipe was damaged.
the jacuzzi and common areas
The apartment is very small, the elevator takes too long, there is no air conditioning, a lot of noise in the surroundings, an unsafe neighborhood so much so that the main door closes at 7pm, there is no hot water, there is no cable on the TV
Super comfortable
internet never worked
Beautiful apartment, very comfortable and very beautiful
no bowls in the kitchen, the knife barely cuts, not enough utensils Unbearable noise outside as part of the window is actually an open blind that cannot be closed. so we hear all the traffic outside several hundred meters vibrating between the buildings. The noise is so loud that we sometimes can't even hear each other speak.
customer service, community spaces, hygiene
rooms too narrow, dysfunctional TVs
Good common areas
It is very difficult to sleep with the noise of the cars. it is necessary that they put acoustic windows, ear muffs are not enough.
Yes
the location and the noise
The location for what I needed very well, very neat and modern
Customer service by WhatsApp or call is very informal, one remains with many concerns, but super good in person.
The system is serviced and the room
...
Equipment and personnel
Noise and no hot water
apartment comfort
The area in which it is located is a bit dangerous and hardly any taxis come up
amazing room
the windows you can hear everything from the street
very good decoration
the windows have grills that filter the noise from the street a lot. you can't sleep well. the bed makes a lot of noise and the toilet didn't flush well
The view is beautiful and the concept of the apartment (for sure) is a 10 out of 10😍
The noise from the street, I am aware that it does not depend on the hotel, but if they leave you earplugs... Then I don't know how bad it is. I still recommend it 👍☺️
design
no parking
Customer service, the room is very nice and offers quite comfortable services
maybe the location is not the best, but enough with the service and quality of the rooms
the variety the freshness of the atmosphere
terrace
one day staff was not so friendly
Fine studio, with clean bathroom, kitchen and folding bed and folding table. Everything new and fresh. Nice roof terrace with small pool.
Very busy and not very good area..... Traffic noise all day and night! Maddeningly loud, really awful! They should have soundproofed the windows
It is very complete, it has everything, even for cooking. It is very cozy to go as a couple. I loved that the bed was kept. Super recommended.
The location was excellent and the modern and current place
The bed lacked comfort
The staff is top 🔝 The pool and rooftop were great
Noise and creaky bed, as well as constantly screaming alarm when you go to the shower, because of the steam
It is very clean and modern. Staff is also very friendly and they help with everything. The view is spectacular.
Amenities and attention
they don't sell anything, not even a razor blade
Too noisy
Its rooftop and friendly staff, location close to many tourist spots
Noise from the main road...
Staff, Wi-Fi, general concept, view from terrace and studio
NOISE.. the building has city gas, they have to leave ventilation grilles at the bottom of the windows and above the doors. What a mistake! Traffic noise even reaches the 9th floor, motorcycles, trucks, buses... Some studios don't even have curtains... noise and light!. For a building that must have cost millions. Weird! Moreover, there is a clientele of foreigners who are not used to this constant din, this useless noise culture ... so you have to sleep with silicone tampons provided by the house, you just have to give up gas and put on "electricity". .life can be so simple. Sometimes you don't have to try to understand...
All rooms, facilities, staff and its location
To improve they have to place a fan which is an option whether the guest uses it or not.
The place is super cool and innovative because it has a good concept and areas for every occasion like leisure and work, the front desk girl named MEAVE IS SUPER ATTENTIVE, GREAT AND VERY PROFESSION MAKES US FEEL AT HOME
THE ONLY THING I HAVE TO STRESS IS THAT THEY SHOULD ONLY ACCEPT ELDERLY PEOPLE AND NOT MAKE IT A FAMILY BECAUSE I STAYED FOR TWO NIGHTS AND I CANNOT USE THE JACUZZI BECAUSE SOME KIDS HAVE DOWN IT FROM THE POOL AND IT IS FUCKING should also let visitors into the room, because there are topics that cannot be discussed at the reception.
comfortable and you can use the kitchen
lack of air conditioning
The attention of the staff is very good. The location is good but the back is adjacent to a noisy street with bars which affects some of the rooms. The interior facilities are very good and sophisticated. The reading materials in the living room at the entrance are very showy and go hand in hand with the style of the building. I really liked the design and furnishings, I liked the windows of the rooms. Well appointed rooms with thoughtful space.
The shower grate in the bathroom was not very clean so we had to mop the shower floor a bit, open the grates and remove hair and organic debris before using this space for a bath. The back rooms get a LOT of noise from the surrounding streets and this affects the rest for which it needs to be requested (subject to availability ⦆ transfer to a room at the front of the property, frontage which is a quiet street.
open spaces are very nice and clean
there is too much noise pollution in the room so it is not very easy to rest
Everything was great, own kitchen, folding table, great view, very clean, helpful staff, there is a washing machine and dryer.
Unfortunately the towels could not be changed during the stay.
It seems to me that long-term accommodation is prohibitively expensive, except for the deposit that must be paid.
Connection
Staff attention was very nice
that there was no hot water
room
they didn't have hair dryer, microwave didn't work
I liked that there is hot water and they cook there, this is the moment when it comes to food.
I wish there was a broom and a mop on every floor for cleaning, I also wish there was a rag for cleaning the kitchen and some more basic kitchen utensils like a colander, rags, and a bowl of soups.
nice design, nice little roof top pool, good location and friendly and helpful staff.
good thing there is no air conditioning so it was a bit hot sometimes
Incredible experience in every way: value for money, service, facilities, immaculate room, location (close to shops) and rooftop (including jacuzzi) are exceptional! I was with my partner and we enjoyed it. We definitely recommend it to our friends and family :)
A place
There is no TV, I contact support and they inform me that the TV is for audiovisual assistance only.
very good infrastructure comfortable space and clean everything looks new and works well enough Correct. The apartment was well equipped. and very practical.
1. The location is not very good, almost at the entrance to the commune there is a lot of traffic and it does not look very safe. 2. The apartment is adjacent to a very busy main street and it was impossible to sleep.
The place is very nice and modern. The building and view are very beautiful.
The studio apartments have gas heating, so the window does not close completely, but there is a grate that allows you to ventilate the room. This brings noise and wind at night and makes it very difficult to sleep.
Quiet location, photos and amenities match the photos
Three different keys to enter the room, if you leave without a mobile phone it is difficult to enter
The equipment is modern but the service is terrible. And I take an exaggerated one hour and a little more checkpoint
Terrible service, little visible staff, it took me another hour and a half to check in and they charged me for the whole day. Staff of the day lousy customer service. You call and they do not answer, they do not give solutions to problems, but to get money, yes. The girl of the night is friendlier, but, unfortunately, she is limited in some functions. Strongly improve service and orientation, I would not recommend. They also don't do daily housekeeping.
The premises and staff...
Very poor Wi-Fi and TV only works with video apps and not TV channels per se.
We liked the location as it is very central and coworking space.
There were no basic personal hygiene items in the apartment, there was no soap and shampoo, the soap dish was broken; In front of the rooms the TV was too small and the cabinets were dirty and too tall; As a suggestion, they should change the places in the closets and make them more useful and accessible to people, for our part, we prefer to leave clothes in suitcases and not use them, because the apartment did not even have hooks. There was also no cleaning products in front of the kitchen, the dishes in the cupboard were dirty and there were 3 of us and we found exactly this, 3 sets of glasses, plates and cutlery, leaving us no way to use more of the room and which was very inconvenient when we brought addresses. The noise from outside is unbearable and the noise from the terrace does not help other guests. Regarding the WIFI service, it was terrible, we had to use our data.
Very good facilities
Noisy at night. vehicle traffic
Service from ladies. If we needed something, they immediately came to the rescue.
Since the rooms do not have air conditioning, we were disturbed by the noise of the neighbors and traffic.
common areas are spacious, innovative industrial finishes. Internet is fast.
the noise is just unbearable, there is no noise isolation mechanism in the rooms, you can't rest, the rooms are very uncomfortable, small, they don't clean and clean the rooms during the stay; and found a cockroach, terrible, they said this because they were fumigating; there is no way to file a complaint. It is located in a sector that is perceived as unsafe, there are a lot of street people around. I was from monday to saturday i would not come back and would not recommend
roof
- Noise !! the rooms are very noisy, you can hear everything that happens outside, and there are a lot of cars and motorcycles on the street at any time of the day or night. Can't sleep even with ear plugs - As soon as we took a shower, the fire alarm went off (also very noisy)!! It is also not possible to take a shower so… when we asked the front desk staff they didn't seem surprised so I think it's very common in this hotel and just told us to open the door, window to let off steam… But we explained to them, what it was as soon as we turned the knob for hot water and not because of the steam. Solution not provided...
They are very well distributed and well maintained, they have all the resources for a long stay, the staff is very friendly and attentive. everything is very clean and modern. I liked it and wanted to stay a few more days, great rooftop
the location is not great as it is quite busy and they have to keep a fan or air inside as it gets hot sometimes. They must also sell laundry items inside
...
...
reception and roof
the noise is unbearable, the hotel garage door closes and opens 300 times a day, knocking and ringing bells all night in the rooms. the windows don't close well and the sound of traffic is unbearable. the area is bad, full of beggars and Abbasids. nothing is recommended.
Good staff. Abnormally clean. Warm shower. Soft very comfortable beds. Excellent kitchen with all the equipment in the room. Netflix. TELEVISION. Absolutely perfect hotel. Super nice terrace with pool and kitchen. Lift up. Carlos helped us a lot with activities. He gave good information about tours, bars, restaurants and everything. Everything is very easy to reach on foot. Metro buses etc. The staff (except Carlos) didn't speak English but went out of their way to help us. It just opened 8 months ago. I would return every time.
The area didn't seem very safe. But we didn't feel that way. You should not walk around at night with a mobile phone in hand, but even then you can go shopping, etc. No problem. The windows were not sealed and directly onto the street. The traffic was very loud. In this case, it is impossible to fall asleep in the morning. Too bad Carlos is gone. He was an excellent employee.
great accomodation, good treatment, nice rooms all 10/10
Everything is amazing
Everything was great
good hotel
There is no air conditioning, and absolutely all the noise from the street and from the people at the reception is heard in the rooms.
I wanted something romantic and nothing to do
I didn't like the room, the bed, or the location at all.
The view from the rooftop terrace was incredibly beautiful. The rooms had everything we needed for a very short stay. The staff was very helpful. Great internet as each room has its own WiFi.
No fan, no air conditioning, while using the shower I tripped the smoke alarm 3 times. Incredible noise from a busy street and no way to close the windows completely.
I have been in the apartment and it is very cozy, Delma's swimming pool is very beautiful, especially at night.
Nothing negative, a few things provided by the staff solved it immediately.
Everything was neat and looked nice and clean. Good wifi. Nice view and nice jacuzzi
all was good
Caring staff, cleanliness, decoration, roof, equipment!
Shower problem that was only solved on the last day of our stay, the only elevator
Good value for money, good room for one person or a couple.
Lots of extraneous noise, motorcycles, cars, shots, people screaming and fighting.
all
any
clean modern
Ubication. Jacuzzi on the top floor. Decoration.
Too much noise... impossible to sleep, it's on the main road
Very comfortable room
There was no catering service
Everything is great with very good wifi
Everything is very good, excellent attention, everything is great
The only negative, not so significant, but it would be nice if there was at least some kind of parking or economic contract, since for 3 days I paid $ 30 for parking. Everything else is great.
rooms, jacuzzi and location
gotta go so fast
Facilities, but definitely not all that glitters is gold, and it's not that they're from another world
You can’t rest in this place, the noise is terrible not only from the street, but also from the hotel itself. The staff started cleaning at 4am - unbelievable - and I had to ask twice to stop. They took out the trash and washed the floors. They also talk very loudly and it sounds everywhere and they don't know that people come there for holidays. The door has a noise/alarm when people enter which reverberates throughout the building at all times. This, combined with the noise from the street, which is very loud, makes the stay unforgettable. In addition, there was no hot water in the apartment and the staff did not know how to solve this problem, so there was nothing left to do but live with it. Finally, please note to future guests that the apartments are narrow and uncomfortable, so this hotel is only for emergencies. All this in just two days that I was
Customer service is excellent, the room has everything you need.
The noise from the street becomes unbearable, they should consider the terrace for hours, at least until midnight.
Everything was great, the staff is very attentive and not shy to help. The TV is excellent with netflix, youtube and premium video built in. Super smooth Wi-Fi connection. Functional and ergonomic kitchen. The complex itself is very clean, well decorated and very colorful.
But there is a huge minus - it's noise. Whether the window is open or not, the noise is the same. Ask for earplugs, otherwise you won't be able to sleep.
I am totally impressed with the facilities, the studios, I have a lot of travel experience, I appreciate the quality and experience that the accommodation itself has to offer. I really did not expect such quality, humanity, professionalism and comfort in this place, I was completely impressed, I can definitely say that this is one of the best places in the city center. Even the investment option, standards and growth opportunities are completely inspiring.
It is in an area that is a bit "difficult" to get to due to the elevation. Other than that, absolutely amazing.
great experience, a place that is too cozy, nice and with a touch of modernity that provides too much comfort, no doubt wonderful ♥
traffic noise in the morning causes discomfort
The 6 days I stayed I had a great time, very comfortable and new facilities and very helpful staff.
All
rooftop jacuzzi, the view is incredible, the apartment is nice, it's a recent build and close to many services
a lot of noise, in addition, there are sockets in every room and there is not enough cooking equipment
environment
The room is very well planned, everything is new, studio apartment.
Terrible noise he makes
The apartment is very good as is the location.
The problem and cause of dissatisfaction is the noise that is heard from the street in the apartment, you can hear any car passing by and when you want to relax very badly
Jacuzzi and view from the room
That the jacuzzi is not always available
Its location, cleanliness, friendliness of staff and very comfortable prices...
The fact that it is close to a busy road and you can hear the noise of cars, but even so the hotel provides you with ear plugs to make you sleep more comfortable, otherwise very excellent service...
all
the room is very nice and functional. people's attention is maximum it has a washing machine and a dryer it's like a living room
there are a lot of extraneous noises. there is no air conditioning or fan and it can get very hot.
Very helpful staff and very good facilities.
.The facilities are great.
Noise, need to improve extra noise from outside.
The infrastructure is very good, modern, which makes it very attractive.
Any
Very convenient because it has a kitchen and you can cook your own breakfast or have a drink without leaving the room, the jacuzzi is very relaxing and you can walk to the center of Medellin on foot, I highly recommend it
I liked it all very much
Hotel, best location, good value for money, very helpful nice staff, english and spanish. Free wi-fi. TV Shower, WC, kitchenette, refrigerator, microwave oven, coffee maker, jacuzzi, roof terrace with beautiful panoramic views. The washing machine and dryer can be used free of charge. Grocery stores 5 minutes walk. Shopping mile and S-Bahn 7 minutes walk. Connection to metro and bus lines, taxis, everything is very cheap! There are many parks and attractions nearby.
Of the minuses: there are not enough hooks for clothes on the wall. The cooking facilities are a bit poor, lacking containers for salt, sugar, coffee etc, not essential but helpful.
Very clean, very good conditions
No parking
nice staff, great location, few tourists and good connections, great view
unfortunately very loud, I can really sleep anywhere, but I had problems there. Feels like sleeping next to the freeway
The view and the room are all super, the only bad thing was that there is no air or fan in the rooms and the noise from the street at night to sleep was terrible, the second night they changed my room and the one they gave me did I didn't have hot water, practically say a night without swimming
Everything was great
Very good service, very attentive, as promised in the photos and in the description, everything works perfectly
The noise from the street is a bit annoying.
Worst experience ever. I personally won't recommend Inverse. Dangerous area: It is very difficult to catch an Uber or ask an Uber to take you to your hotel, especially at night. If you go out at night, keep in mind that the hotel will be closed and no one is watching the gates. Lots of headaches: we practically lost 1 day to change as the first room had no hot water in the shower, this one was dirty and didn't even have toilet paper! When we wanted to use the jacuzzi they did maintenance before closing and it was even requested in advance and despite having a permit it could not be used, they had to do maintenance after closing. It has no air handling unit or fan, so if you open the window to avoid dying from the heat, the noise from the street will keep you awake. By far the worst experience I have had in Medellin and even any other hotel I have stayed at. Dangerous area: It is very difficult to catch an Uber or ask an Uber to take you to your hotel, especially at night. If you go out at night, keep in mind that the hotel will be closed and no one is watching the gates. Lots of headaches: we practically lost 1 day to change as the first room had no hot water in the shower, this one was dirty and didn't even have toilet paper! When we wanted to use the jacuzzi they did maintenance before closing and it was even requested in advance and despite having a permit it could not be used, they had to do maintenance after closing. It has neither air conditioning nor a fan, so if you open the window to avoid dying from the heat, the noise from the street will keep you awake. And by far the worst thing was that they didn't let me have a visitor even though they even offered money to be able to have dinner with a visit as we were a bit late due to our trip to Guatepe and no one gave us a solution. they should fire the administrator.
the place is beautiful, the girls who visit are divine. it is well located. purified. with an elevator. modern. the rooms have everything.
Very innovative and cozy