Hotel
Prices from: $95

Guest reviews about Solace Hotel Puerto Varas

Imperial 0211, 5550000 Puerto Varas, ChileShow on map
To city center: 109.1 km
8.5 Very good
Price from: $95

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Rating

8.5 Very good 1,429 reviews
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.2
Free WiFi
8.7

Guest Reviews

Superior Queen Room
1 night
March 2023
Family
Daniel
18 Mar 2023
8.0
Recommended, I would go back.

Poor provision of shampoo, soap. Low water pressure in the shower and sink.

King Junior Suite
4 nights
March 2023
Couple
Sucre
14 Mar 2023
9.0
Nice central location

The staff at the reception could be more friendly. The mattress could be improved, it needed change.

Superior Queen Room
3 nights
March 2023
Couple
Erick
13 Mar 2023
9.0
recommended

The reception area could be improved.

Superior Queen Room
2 nights
March 2023
Couple
Fernando
6 Mar 2023
10
unforgettable weekend

Any:

King Junior Suite
2 nights
February 2023
Couple
Lola
4 Mar 2023
8.0
good stay

any

King Junior Suite
9 nights
March 2023
Couple
Carolina
2 Mar 2023
8.0
Descanso

A mattress spring that bothered my feet.

King Junior Suite
1 night
February 2023
Couple
Rigoberto
27 Feb 2023
8.0
a nice hotel well located within the city

not all is well

King Junior Suite
1 night
February 2023
Couple
Tamara
26 Feb 2023
10
cleanliness and care of staff when serving food services
Junior suite with two single beds
1 night
February 2023
Family
Victor
23 Feb 2023
9.0
Good

Roomservice or heating adjustment

King Junior Suite
1 night
February 2023
Family
Gisela
17 Feb 2023
10
excellent
Superior Queen Room
3 nights
February 2023
Couple
Graciela
17 Feb 2023
9.0
nice stay, very central

any

King Junior Suite
3 nights
February 2023
Solo traveler
Carlos
17 Feb 2023
10
Excellent hotel in the south

Nothing attributable to the hotel. The bad weather and the dogs making noise at night.

Junior suite with two single beds
1 night
February 2023
Family
Jorge
17 Feb 2023
9.0
Perfect breakfast

slow registration

Superior Queen Room
2 nights
February 2023
Couple
Carmen
16 Feb 2023
9.0
We will be back.
King Junior Suite
3 nights
February 2023
Couple
Verdaguer
15 Feb 2023
10
Come back

Any

Junior suite with two single beds
6 nights
February 2023
Family
Monica
13 Feb 2023
10
very good location

no possibility of late check out

King Junior Suite
3 nights
February 2023
Family
Abelardo
11 Feb 2023
9.0
comfortable

Parking

King Junior Suite
5 nights
February 2023
Couple
Andrea
11 Feb 2023
9.0
Comfortable

That there is no private hotel parking

Junior suite with two single beds
5 nights
February 2023
Family
Manuel
11 Feb 2023
10
Excellent hotel

Sometimes there are no parking spaces

Junior suite with two single beds
2 nights
February 2023
Couple
Henry
10 Feb 2023
9.0
comfortable and well located hotel
Superior Queen Room
2 nights
December 2022
Couple
Claudio
9 Feb 2023
10
A cold stay.

The little deference of the staff. Our room had an unplugged bar fridge in the closet that didn't work. They left the windows open for 3 days and spiders got in. We were going for our honeymoon and there was not even any attention as they do in hotels.

Suite
5 nights
February 2023
Group
Anita
7 Feb 2023
10
Amazing
Superior Queen Room
1 night
February 2023
Family
Ana
6 Feb 2023
10
Excellent! Very nice, good taste, excellent breakfast!
Superior Queen Room
4 nights
January 2023
Couple
Hector
2 Feb 2023
10
Excelente

The parking lot should be truly private, larger and under cover due to the rains to access the vehicle.

Superior Queen Room
8 nights
January 2023
Family
Patricio
1 Feb 2023
10
Great experience.
Superior Queen Room
5 nights
January 2023
Couple
Luz
1 Feb 2023
8.0
excellent location
Junior suite with two single beds
3 nights
January 2023
Family
Tatiana
31 Jan 2023
10
Congratulations

Nothing. The staff very attentive. Everything in order and clean.

Junior suite with two single beds
3 nights
January 2023
Family
Sergio
31 Jan 2023
10
everything is perfect
Superior Queen Room
4 nights
January 2023
Couple
Pierina
31 Jan 2023
9.0
I'll be back

The only thing is that the room notoriously does not have all its solid walls and being a family hotel you could hear the family next door. Not something excessive either but if there was something that would improve it would be that.

Superior Queen Room
2 nights
December 2022
Couple
Daniel
27 Jan 2023
9.0
Excellent place for Puerto Varas

I think everything was pretty good, however I would have liked their bar to be open a little later.

Superior Queen Room
3 nights
January 2023
Couple
Carlos
26 Jan 2023
10
Excelente

Nothing that I didn't like

Junior suite with two single beds
1 night
January 2023
Couple
Maria
23 Jan 2023
9.0
Weekend getaway

The price for Argentines is somewhat high

Junior suite with two single beds
6 nights
January 2023
Group
Daniela
21 Jan 2023
7.0
Nice to relax

Clean, bathroom without air extraction. The room we were given on the second floor had a view of a hair salon. We complained and they moved us to the fifth floor with a clear view of the lake and the volcano.

Junior suite with two single beds
1 night
January 2023
Group
Ximena
16 Jan 2023
10
Recommended 100%

Any

Junior suite with two single beds
2 nights
January 2023
Couple
Marcela
14 Jan 2023
9.0
Very good attention and disposition of the entire hotel team, excellent location

The view could have been better, but it wasn't a requirement for me.

King Junior Suite
4 nights
January 2023
Family
Victor
9 Jan 2023
9.0
Everything was very good, sorry very kind

Things are good

Superior Queen Room
1 night
December 2022
Couple
Alfredo
1 Jan 2023
10
good place to stay
King Junior Suite
1 night
December 2022
Solo traveler
Gonzalo
15 Dec 2022
9.0
for work in Puerto Varas

no gym It does not have a plug next to the bed to charge the cell phone

Junior suite with two single beds
1 night
December 2022
Couple
Monica
15 Dec 2022
9.0
Great

music noise from a party at night

Junior suite with two single beds
2 nights
December 2022
Family
Francisca
3 Dec 2022
10
cosy
Superior Queen Room
3 nights
November 2022
Couple
Fernando
1 Dec 2022
9.0
very nice hotel

Although the dispensers in the bathrooms are ecological, the functionality of these was very bad. Suggestion to change the soap and shampoo dispensers

King Junior Suite
1 night
November 2022
Couple
Renata
20 Nov 2022
9.0
surprise
King Junior Suite
5 nights
November 2022
Solo traveler
Miriam
13 Nov 2022
9.0
Tres agree

RAS

Superior Queen Room
1 night
September 2022
Couple
Garcia
6 Nov 2022
10
pleasant experience

any

Superior Queen Room
2 nights
August 2022
Couple
Paul
3 Nov 2022
10
Relaxation and good breakfast.

The price is very high.

Superior Queen Room
1 night
November 2022
Couple
Alexitrico
2 Nov 2022
10
10/10

room lights

Junior suite with two single beds
4 nights
August 2022
Group
Joselop
28 Oct 2022
8.0
Ideal for weekend break.

The key system to open the room, they were misconfigured all the time, we had to ask 4 or 5 times to give us new electronic cards.

Superior Queen Room
2 nights
October 2022
Couple
Viviana
27 Oct 2022
8.0
Excellent option in Puerto Varas.

The minibar did not work, it only turned on the light but it did not cool. Dimly lit room

King Junior Suite
3 nights
October 2022
Family
Matias
22 Oct 2022
9.0
Great location.

The room had a desk type table that was too low, almost child-like. It was also placed in a sector of the room where there were no plugs, but we rearranged it (we moved the sofa to the table), and everything was solved.

Superior Queen Room
1 night
October 2022
Couple
Patricia
13 Oct 2022
7.0
Good

Tv with problems and bathroom fan in poor condition

King Junior Suite
5 nights
October 2022
Family
Enrique
12 Oct 2022
10
Rest, relaxation and comfort.

The lack of the football channel. I had to go down to the center to watch Chilean soccer matches.

Superior Queen Room
3 nights
October 2022
Solo traveler
Andres
9 Oct 2022
7.0
could be better with few details

maintenance there was no water or coffee in the rooms

Superior Queen Room
3 nights
September 2022
Solo traveler
Claudio
27 Sep 2022
8.0
Good

This time the heating radiators are very noisy. Maintenance handle may be missing. I had to figure it out myself.

King Junior Suite
4 nights
September 2022
Couple
Reinaldo
20 Sep 2022
10
Muy buena

very noisy air conditioner

Superior Queen Room
1 night
September 2022
Solo traveler
Leslie
18 Sep 2022
10
good

no heated pool, expensive value for money

Superior Queen Room
2 nights
September 2022
Couple
Patricio
14 Sep 2022
9.0
Comfort

I didn't have a comfortable sofa to sit on.

Superior Queen Room
2 nights
September 2022
Solo traveler
Rosa
11 Sep 2022
10
Great stay and attention.

Everything is great!

Superior Queen Room
1 night
September 2022
Couple
Ana
10 Sep 2022
10
good value for money!
Superior Queen Room
1 night
August 2022
Solo traveler
Aguirre
5 Sep 2022
10
Good hotel, good service, comfortable room, excellent sympathy

I know that the constant availability of the Restaurant is strange.

Superior Queen Room
5 nights
September 2022
Couple
María
4 Sep 2022
10
Everything is fine
Superior Queen Room
2 nights
August 2022
Couple
Enrique
3 Sep 2022
10
Very good,

Light a fireplace in the dining room

Superior Queen Room
3 nights
August 2022
Solo traveler
Janet
29 Aug 2022
9.0
The good was better than the bad.

Upon arrival they couldn't find my reservation and check in took too long and I also found an insect in my room at

Superior Queen Room
4 nights
August 2022
Family
Alvaro
28 Aug 2022
9.0
Efficiency and peace of mind.

Soap. bathroom

King Junior Suite
9 nights
August 2022
Family
Gabriela
23 Aug 2022
9.0
great service and location

too much heat

Superior Queen Room
2 nights
August 2022
Couple
Marcelo
22 Aug 2022
9.0
A relaxing holiday to spend a relaxing weekend

Street parking, not guarded

King Junior Suite
2 nights
August 2022
Couple
Alberto
19 Aug 2022
7.0
Comfortable impeccable breakfast

The price is very expensive compared to others.

King Junior Suite
2 nights
August 2022
Group
Paula
19 Aug 2022
8.0
I recommend

We could not regulate the temperature in the room.

Superior Queen Room
3 nights
August 2022
Couple
Claudia
17 Aug 2022
9.0
Nice hotel to stay

That the restaurant had no lunch service

King Junior Suite
4 nights
July 2022
Family
Ernesto
17 Aug 2022
9.0
Great hotel in Puerto Varas!
Junior suite with two single beds
3 nights
August 2022
Family
Ana
16 Aug 2022
8.0
Nice hotel to stay in the south

Very strange system of having to notify or call to set breakfast time the day before. When a person is in sleep mode, it is very rare to set a wake up time. (On the 2nd evening, Saturday, we got a call and were told that on Sunday we could only go at 7 or 8 am.)

Superior Queen Room
2 nights
August 2022
Couple
Tinocabezas
15 Aug 2022
7.0
Without a doubt, I value the good, in general a rich stay, comfortable and at a reasonable price.

To improve a couple of things: there are no trash cans in the room, the one in the bathroom is very small, they must be replaced, there is no mirror in the room, there are no larger trash cans in the dining room, there are no instructions for the use of masks, gloves to use the utensils, the second day when having breakfast there were too many people to have breakfast, there was no access control, I mention this because one must sign up for the next day and in this way it does not make sense, there is no access control to the dining room, I think There are no parking spaces.

King Junior Suite
1 night
August 2022
Couple
Cecilia
15 Aug 2022
8.0
Everything is good, except for the staff at the reception.

Receptionist behavior, her contempt and absolute lack of kindness

Superior Queen Room
1 night
May 2022
Group
Cynthia
14 Aug 2022
9.0
excellent

any

Superior Queen Room
2 nights
August 2022
Couple
Cisneros
13 Aug 2022
8.0
Muy buena

strict breakfast schedule as there were no required restrictions during the 2 days of our stay

Superior Queen Room
2 nights
August 2022
Group
Thai2018
10 Aug 2022
8.0
Satisfactoria

The room needs a coffee maker and the minibar has everything you need.

Junior suite with two single beds
3 nights
August 2022
Family
Yessi
9 Aug 2022
10
Wonderful!
King Junior Suite
3 nights
July 2022
Couple
Ximena
3 Aug 2022
9.0
A very pleasant and comfortable stay.

We had problems with the heating in the room because the thermostat didn't seem to work well, it was very hot at times. Only this did not prevent us from being comfortable, just a detail.

Superior Queen Room
2 nights
July 2022
Solo traveler
Juan
1 Aug 2022
8.0
Ok, but it could be better

The room was missing some appliances, the fridge was empty and there were no such simple things as a trash can if you need to throw something away.

Junior suite with two single beds
1 night
July 2022
Family
Nancy
31 Jul 2022
8.0
Hotel with a very good location

The beds were very small and when I went barefoot I came across small rocks so I guess the carpet needed to be vacuumed better.

Suite
4 nights
July 2022
Couple
Silvana
30 Jul 2022
10
Ideal for relaxation
Junior suite with two single beds
2 nights
July 2022
Couple
Ximena
27 Jul 2022
9.0
Excellent value for money

Everything is good from the accommodation. The service in the kitchen is average, the food is not very good and they do not make snacks to order, such as pisco soul. It's nice to stay at the hotel overnight but they should have a better bar and food.

Superior Queen Room
3 nights
July 2022
Family
Jackietrigo
26 Jul 2022
7.0
Good experience

I would have liked to have had mineral water in our room as a courtesy upon arrival. Missing a fridge.

Superior Queen Room
3 nights
July 2022
Family
Ricardo
25 Jul 2022
8.0
Good and pleasant stay.

Rooms should give more independence to guests. In this aspect, it is inconvenient not to have at least one teapot, cup, glass and plate before being able to consume something. The room should also have a table that could be used as a desk or for a more relaxed meal.

Superior Queen Room
4 nights
July 2022
Family
Maritza
24 Jul 2022
10
very hospitable, great attention.

maybe, like Suggestion, they should get more out of seating by creating a bar and snack bar or a more elaborate living room with some soft music to share with the family. we miss it.

Superior Queen Room
2 nights
July 2022
Family
Keilin
23 Jul 2022
10
Like at home

Any

Superior Queen Room
1 night
June 2022
Couple
Eric
21 Jul 2022
10
Very good

Nothing to argue

Superior Queen Room
6 nights
July 2022
Family
Maria
19 Jul 2022
8.0
cute but expensive

It is very expensive, it does not have large common areas or a pool that justify the high cost.

Junior suite with two single beds
3 nights
July 2022
Family
Fernando
19 Jul 2022
9.0
Good hotel, well located
Junior suite with two single beds
2 nights
July 2022
Family
Patricio
18 Jul 2022
9.0
A very good alternative

Due to Covid restrictions, you can only spend 45 minutes at breakfast, which is short. The good thing is that they let you take what you can't eat to your room. There was no trash can in the room. There was only one in the bathroom.

Superior Queen Room
4 nights
July 2022
Couple
Andrés
18 Jul 2022
9.0
Comfortable, clean, good breakfast and excellent attention.

They should have more parking spaces.

Superior Queen Room
3 nights
July 2022
Couple
Jeannette
12 Jul 2022
10
The work of the staff was excellent. very kind everyone

The smell of the air conditioner is terrible, it could have been changed.

Junior suite with two single beds
2 nights
July 2022
Family
Juan
10 Jul 2022
8.0
excellent

the beds are somewhat hard

King Junior Suite
1 night
June 2022
Couple
Lopez
9 Jul 2022
8.0
Great

furniture place for TV. very girl

King Junior Suite
1 night
July 2022
Couple
Caceres
9 Jul 2022
9.0
Wonderful. reunion with nature

Lack of food and drinks in the minibar, especially water

Superior Queen Room
1 night
July 2022
Family
Carlos
7 Jul 2022
9.0
Very good accommodation

At least in my room 414 the mattress on the bed feels springy. I think this should be changed. But this does not overshadow the comfort of the place.

Superior Queen Room
2 nights
July 2022
Couple
Enrique
4 Jul 2022
8.0
great place to spend a weekend
Superior Queen Room
6 nights
July 2022
Solo traveler
Dirk
3 Jul 2022
8.0
Very good, except for small things. I'm very pleased.

The front desk was unable to put my company address on the invoice.

King Junior Suite
1 night
July 2022
Family
Hernan
3 Jul 2022
8.0
fair price

Minimum equipment, there was no free water or drinks in the minibar (standard in Solace)

Superior Queen Room
2 nights
June 2022
Family
Nicolas
3 Jul 2022
10
emergency plan that came out to do it again

Perhaps there is an option to order a breakfast menu to eat something special.

Superior Queen Room
3 nights
June 2022
Couple
Manuel
2 Jul 2022
9.0
pleasant
Superior Queen Room
2 nights
June 2022
Couple
Panchi
27 Jun 2022
9.0
Cosy

There were no vegan or lactose intolerant options for breakfast. only fruits

Superior Queen Room
5 nights
June 2022
Couple
Eduardo
22 Jun 2022
10
Comfort and customer-oriented service

Any

Standard Queen Room
3 nights
June 2022
Family
Cvcampos
20 Jun 2022
10
Excelente
King Junior Suite
3 nights
June 2022
Family
Villarroel
19 Jun 2022
10
Excellent attention from the staff, very attentive, location close to the center

The air conditioning didn't work for two nights, causing extreme cold.

King Junior Suite
1 night
June 2022
Couple
Eric
19 Jun 2022
9.0
Very good

Everything in general

Superior Queen Room
3 nights
May 2022
Couple
Eduardo
18 Jun 2022
8.0
We were very pleasantly surprised by the hotel. We would love to come back and recommend it.
King Junior Suite
1 night
June 2022
Solo traveler
Christian
14 Jun 2022
10
good stay

breakfast they ask you to wear plastic gloves, completely unnecessary and uncomfortable

Superior Queen Room
3 nights
June 2022
Couple
Leonel
13 Jun 2022
7.0
good experience, but could be better equipped

the null alternatives of being able to choose to have dinner in the same hotel and that there was no cafeteria service after a certain hour thinking and considering the place that one visits and that the weather is very cold.

Superior Queen Room
2 nights
June 2022
Couple
Alexander
13 Jun 2022
10
9 out of 10

A little space nothing more

King Junior Suite
1 night
May 2022
Couple
Rodrigo
11 Jun 2022
9.0
excellent place to stay

Outlets far from bed and small TV

Superior Queen Room
1 night
June 2022
Couple
Yonatan
8 Jun 2022
10
Relaxed

Little variety on the dinner menu

Superior Queen Room
3 nights
May 2022
Couple
Alejandra
3 Jun 2022
10
Great place, location, attentive staff, perfect place to stay
Junior suite with two single beds
1 night
May 2022
Family
Isabel
2 Jun 2022
10
Very good experience, 100% recommended

They could put a soap dispenser in the shower.

Superior Queen Room
1 night
May 2022
Couple
Ruben
31 May 2022
10
fantastic very good location

everything is very good

Superior Queen Room
4 nights
May 2022
Couple
Cindy
31 May 2022
10
Excelente

Everything is fine

King Junior Suite
1 night
May 2022
Group
Andres
30 May 2022
10
Excellent breakfast
King Junior Suite
3 nights
May 2022
Couple
Juan
30 May 2022
10
is to recommend
King Junior Suite
1 night
May 2022
Family
David
30 May 2022
10
The place is very cozy.

Nothing, everything is very good

King Junior Suite
1 night
May 2022
Couple
Andree
29 May 2022
10
One of the best options to stay in Puerto Varas, great hotel.

Until recently, breakfast was brought to your room for free. Now, in order for them to deliver it to the room, you need to pay about 5000 pesos.

Junior suite with two single beds
1 night
May 2022
Family
Luis
26 May 2022
10
Very comfortable hotel
King Junior Suite
1 night
May 2022
Family
Pablo
25 May 2022
10
Exceptional
Superior Queen Room
2 nights
May 2022
Couple
Miguel
19 May 2022
10
excellent
King Junior Suite
4 nights
May 2022
Couple
Enrique
18 May 2022
10
100% rest.

Any. All perfectly !!!

Junior suite with two single beds
3 nights
May 2022
Couple
Romanticoviajero
18 May 2022
9.0
COZY, COME BACK!!

It was very hot in the room at night, I had to sleep without shelter!

Standard Queen Room
4 nights
May 2022
Family
Enzo
14 May 2022
10
Excellent stay

I can't mention anything because it was a great stay

Superior Queen Room
2 nights
May 2022
Family
Ramon
10 May 2022
10
Very good place to get acquainted with the landscapes of the south
Superior Queen Room
3 nights
May 2022
Family
Jorge
10 May 2022
10
great location, very clean, friendly attitude, that's what you see in the photos.

They could open the restaurant at lunchtime, or at least advertise the hours more clearly.

Superior Queen Room
5 nights
April 2022
Couple
Carlos
9 May 2022
8.0
excellent

damaged air conditioner

Superior Queen Room
1 night
May 2022
Couple
Juan
9 May 2022
8.0
Puerto Varas full of life

Two household details, but for a hotel they are very, very important. the towels had a musty smell. For hotel category you. this is unfortunately not acceptable. Secondly, food is not recalled in the corridors. I got a room on the side where food was consumed around the clock in the hallway.

Superior Queen Room
1 night
April 2022
Family
Carlos
7 May 2022
8.0
normal

the food did not live up to our expectations due to the lack of variety on the menu, for example, there was no pisco sour

Superior Queen Room
2 nights
May 2022
Couple
Karen
4 May 2022
9.0
Overall good

The room had a leak in the heating which was constantly noisy throughout the stay.

Superior Queen Room
2 nights
May 2022
Family
Manuel
3 May 2022
10
Excelente.

There is no private parking. Although the place is safe.

Superior Queen Room
6 nights
April 2022
Couple
Macarena
2 May 2022
10
Excellent stay

The room was very hot, however we asked and someone went to check if everything was ok. Air conditioning had to be used to counteract the overall heat.

King Junior Suite
3 nights
May 2022
Couple
Claudia
2 May 2022
7.0
Good

Lack of cleanliness, was 2 days the breakfast trays on the floor outside, they did not leave towels

King Junior Suite
2 nights
March 2022
Couple
Alex
30 Apr 2022
10
excellent

nothing, I liked everything

Superior Queen Room
1 night
April 2022
Family
Eduardo
29 Apr 2022
10
Good hotel

didn't find anything wrong. Except there was no power outlet next to the bed in the room. (at least not on both sides)

Junior suite with two single beds
4 nights
February 2022
Family
Claudio
29 Apr 2022
10
good

I expected more from breakfast

Junior suite with two single beds
3 nights
April 2022
Family
Paula
29 Apr 2022
10
good hotel within walking distance of the center, within walking distance.

any

King Junior Suite
3 nights
April 2022
Couple
Maria
26 Apr 2022
9.0
Very nice and reasonably priced.

Sometimes it's hard to find parking.

Superior Queen Room
2 nights
April 2022
Couple
Braulio
25 Apr 2022
8.0
Comfortable and pleasant

The heating in the room was spot. I did not like

Superior Queen Room
1 night
April 2022
Couple
Claudio
24 Apr 2022
7.0
Served the bedroom purpose.

The reception staff are not as friendly as one would expect. The restaurant closed at 10:30 p.m., with no food option for those who arrive later. The empty fridge.

King Junior Suite
5 nights
April 2022
Couple
T_neira
21 Apr 2022
10
Fantastic!!!

Everything is great!

King Junior Suite
3 nights
April 2022
Couple
Sandra
21 Apr 2022
8.0
Very good but some details need to be improved

Although the breakfast is plentiful, we thought it was time to include lighter alternatives (there was fruit, but the only porridge available was pure sugar). There was also no alternative given the food restrictions (celiac disease, vegans, lactose intolerance). I'm not saying they stuff stuff but skimmed milk, another almond and/or lactose free, healthy cereal and gluten free cookies or bread and they do it...just like other hotels in the same category. already accepted. The room we had on the second floor had only a bedside table, so I had nowhere to leave my things, including my cell phone, which had to be charged on the floor, away from the bed. Despite the fact that we were out all day, at night the TV in the room was very old, without internet, and therefore it was impossible to watch movies. Satellite TV problems.

King Junior Suite
2 nights
April 2022
Couple
Parra
21 Apr 2022
8.0
Nice and quiet stay

I have no doubt

Superior Queen Room
7 nights
April 2022
Couple
Sergio
20 Apr 2022
7.0
It was not what I expected ...

There were more spacious rooms, with armchairs, etc. and I paid the same for a smaller room. They had a fireplace in the dining rooms and they never lit it. I come from the north and those details are noticeable, especially in winter.

Suite
1 night
April 2022
Couple
Pablo
19 Apr 2022
7.0
Good and bad

Although the staff is friendly, there is a lack of communication with the client. When I made the reservation they told me that breakfast was in the room, when I arrived they only asked me to confirm the breakfast time and nobody told us that we had to go to the lounge to have breakfast... I had to call to ask. On the other hand, the hydromassage tub did not work, this being the differentiating element to choose the hotel and that room, if I had known that it was bad, I would go to another room or hotel :/

Superior Queen Room
3 nights
April 2022
Couple
Valentina
19 Apr 2022
9.0
Fantastic!

The soap in the handwashing bathroom did not have a stand, which made it very difficult to apply the product (a small thing, everything is fine)

Superior Queen Room
2 nights
April 2022
Family
Roberto
18 Apr 2022
9.0
Great

canteen early closing

Superior Queen Room
2 nights
April 2022
Couple
José
18 Apr 2022
8.0
Meets expectations.

The acoustics in the rooms could be improved.

King Junior Suite
1 night
April 2022
Family
Pamela
18 Apr 2022
10
Best weekend with my boyfriend

That's right, maybe a bigger parking lot would be easier

Superior Queen Room
2 nights
April 2022
Family
Hernan
18 Apr 2022
7.0
hotel not good but not bad

hard bed no chair or sofa in the room bad parking for very few vehicles

Superior Queen Room
4 nights
April 2022
Couple
Adaro_errante
16 Apr 2022
8.0
Autumn in Puerto Varas

Actually the hotel does not have a parking lot, it is on the street, although it is a very residential and quiet area.

Superior Queen Room
2 nights
April 2022
Solo traveler
Jacob
15 Apr 2022
10
I was there for a short time but I was able to reach my goals

Didn't notice anything negative.

Superior Queen Room
1 night
March 2022
Solo traveler
Jaime
14 Apr 2022
10
great hotel, quality, cleanliness, comfort, location
Superior Queen Room
1 night
April 2022
Solo traveler
Ana
13 Apr 2022
8.0
very good option

the restaurant is closed at lunchtime

Superior Queen Room
1 night
April 2022
Couple
Luis
13 Apr 2022
8.0
Comfortable

When I arrived there was no parking.

Superior Queen Room
1 night
April 2022
Group
Alfredo
11 Apr 2022
10
pleasant and helpful staff
King Junior Suite
2 nights
April 2022
Couple
Matias
9 Apr 2022
10
very good

I can't say anything negative, everything is ok.

King Junior Suite
3 nights
April 2022
Couple
Alessio
7 Apr 2022
8.0
Decent stay, could be improved

There was no water in the room. Now they give her 2 stables

King Junior Suite
4 nights
April 2022
Couple
Alejandro
6 Apr 2022
9.0
Great location and very friendly staff

Window size for very little ventilation in the room.

King Junior Suite
3 nights
April 2022
Family
Emilio
5 Apr 2022
8.0
Good

Cleaning, breakfast trays, which were brought into the room, remain in the corridors for a long time. When we arrived in the afternoon, the ones that had been in the morning were there and they were taken away the other day.