Hotel location
The rooms are small and where the toilet is located is too small and very enclosed, since there is not good ventilation there is that smell of confinement or drainage, personally I asked the reception for environmental deodorant and they told me that they do not handle these types of products, that they were going to clean the toilet for me (which they did) but the smell continued, I hoped that for my comfort they would tell me... we don't have one but I can get you one for your stay, I imagine that the staff and administrator in charge must ensure the comforts of the guests and I imagine that they have a petty cash box for this type of needs, since they did not solve the problem I had to buy an environmental deodorant which did not exceed $1,300 (I put the value to demonstrate that it is a low-cost product that the hotel should have for good comfort) so I would recommend, due to the conditions where the toilet is located, to maintain an environmental deodorizer or a flavoring system since the value per night in the hotel is not minor, hoping that my comment is useful for that improvement.
purified
very small pieces
Connection
Price
Excellent location, close to promenade, beach, restaurants. Secure parking, small room, however very comfortable, quite functional. It has an express cafeteria inside the hotel, as well as a varied breakfast. Attentive and friendly staff.
The bed base made a lot of noise. There is no plug on one side of the bed. Low lighting inside the room.
Connection
That it will not include breakfast despite its high values.
location and accessibility
the poor understanding of the cleaning staff regarding our needs. The same instructions had to be repeated many times.
everything except the bathroom
only the bathroom, very small
Connection
the size of the room and the lighting. also noise isolation from other units is not the best
Well located, with parking.
Very small room with a bad smell from the sink located inside the room.
the staff … very friendly
installations
Location and cleanliness
Very small size everything and layout of the room
Location, breakfast, cleaning service, relatively comfortable bed, enough space.
Water with the smell of sewage, excessively small but usable bathroom.
Yes
any
The attention of the collaborators and the breakfast.
The bathroom is too small.
Attention
That they do not deliver the invoice when paying
Very friendly staff.
The price was not what I had seen on the Internet page. The difference was a lot ($30,000 daily) and the hotel is not worth that price. The rooms are very small, they have no amenities or place to store clothes. The hotel also does not offer spaces to work. The tv signal was bad. The cleaning of the rooms was done very late, after 2:00 p.m. and not completely. Two cups remained dirty until I took them down to the kitchen myself (after 2 days) There was no floor towel or hair towel.
comfort
very expensive for the quality of cable tv, with these values it is not possible that they do not even have breakfast
cleanliness… from the sheets to the bathroom.
I didn't like the bunk mode… over the double bed… in such a small room hopefully two people can fit… 3 is like too much…
Cleanliness and attention to people.
The rooms could have an intercom, because one night at 03:00 am, someone was trying to enter the room (probably a drunk guest who went to the wrong room), the fact is that he felt like he was operating the door handle and obviously we were It woke my wife and I and to call the reception we had to turn on the cell phone to communicate as they were turned off, which took a few minutes. All this could be avoided if there was an intercom in the room to report what was happening.
Attention
Species of the double rooms, little for the price
delicious buffet everything very rich and friendly staff
The modality of having the tile in the middle of the room and a bathroom in a cubicle is not something comfortable for my taste
The cleanliness, the functionality of the rooms and the location
The beds in the double rooms are very narrow. They don't have much lighting. The value is high considering that they are very simple rooms. I asked for a hair dryer and they gave it to me "on loan for 2 hours".
room
Cleaning
that when I arrived they changed the rooms I had reserved for smaller ones without informing me well about the benefits or disadvantages of the change, and the bathroom was too small and without ventilation
Location and view
The distribution of the bathroom is very inconvenient Several chairs and tables in the dining room
very central, clean and beautiful The staff is very attentive and the breakfast is delicious and complete.
very small bathroom and shower the room itself is very small
location
the light in the room is very dim and the internet is very poor
I like the location and the bed
There was a very bad smell in the bathroom, I reported this to the front desk, it was almost impossible to enter the bathroom.
breakfast
noisy in the vicinity of the room due to a leak in the toilet of some room and the water in the shower was not regulated, only hot...
Good location and great staff
The bathroom (toilet) is too small making it inconvenient to use.
Very good breakfast, lots of choice and great location in town
good message
not even me they send an invoice for accommodation
Staff attention
Took a long time to repair the elevator
Location, cleanliness
How expensive, cable service is lousy. They take such expensive and such bad TV service, bad signal, few channels.
Shower, warm water went immediately ...
TV service system, blurry images and bad sound
LOCATION
ONE MONTH IN ADVANCE I BOOKED A ROOM WITH A SEA VIEW AND IT WAS NOT RESPECTED.
maneuverability during check-in and check-out
Bathroom half inside the room, did not expect
Very convenient to go to work in the city and very clean which is the great thing
There was no toilet in the room
Location
very small room, no hair dryer and few towels
Room cleaning
That I had to go to reception to pick up clean and dry towels at night when we returned from the inner cities of the region, since the ones we used in the morning in the room were still in it and very wet, they were not changed. When requesting a change, I was told that I had to go to the front desk as they didn't have the staff to do it??? HOW TERRIBLE!!
it was clean
the size of the room and bed!!! very very girl!
Buena ubicación
The soundproofing is poor, the shower didn't work very well.
Lack of daily cleaning and disinfection
Lack of daily cleaning and disinfection
Location and attention of staff
dwarf baths
Facilities, rooms, staff.
Outside noise. But it's out of your hands
Location, good staff location
Very small and poor room distribution and nowhere to leave clothes
The breakfast seemed good to me but I miss some things during the week like butter, natural juices not replenished and the hotter coffee was lukewarm.
Television had discontinued channels and very old fashioned channels
Very friendly staff to all requirements. Parking is very good, always has been. They kept my medicines that needed refrigeration without any problems.
They never left us towels, we had to ask for them and they went for a long time, they seemed to have disappeared. There was never butter for breakfast. The toilet is separate and too small, and since I am short, I had to dress outside. Cable, few channels and no hd.
I want to note the friendliness of the staff, and especially Mr. Guard, night shift
No comments
Attention of staff and their facilities
In room 467 the glass facing the street is broken, the sink faucet is in satisfactory condition, there is an unpleasant smell in the sink drain.
Service and excellent staff attention.
cost compared to room
near the promenade, there is parking and a good breakfast
the rooms are very very small, having a shower next to the bed was inconvenient. Things got wet, they did not have a hair dryer or air conditioning.
entry and exit security
pub noise outside
Location, customer service and value for money. Everything is flawless.
The bathroom in the room for 3 is very small, the sink is in the room, but it is walkable.
Location
Very small rooms, uncomfortable bathroom, small desk.
There was parking
Very small room and high value for money plus you have to pay for everything (breakfast)
Breakfast buffet, everything is very rich, attentive to replenish. Cleanliness, comfortable beds.
Bathroom very small. The extractor didn't work.
The friendliness of the staff
Very small room, bathroom design or layout.
Connection
the room is so small
Connection
The room is a little bigger
Connection
Very small room
Central location, breakfast, receptionists were very friendly and they accept pets.
The room is small, the bathroom is very small, the bed needs a couple of extra pillows, the hygiene in the room needs to be improved.
Connection
Air conditioner not working
cleanliness, good welcome and attention, very varied and rich breakfast to be something economical.
the bathroom is so small it's inconvenient, I understand it's a "budget" concept, but I still found it very expensive.
Good
well everything went well
The comfort of your rooms
Yes
everything is super good
Breakfast
Bathroom
Cleaning
1.. so that the entrance to the hotel and the dining room is through the back of the car park. 2. that the shower is separate from the bathroom and that there is no place next to the shower to hang towels or put a change of clothes. 3. that the user does not have a hair dryer and must be returned to the front desk within two hours. 4. that the sink is not in the bathroom 5. that the baby bunk is above the head of the double bed
the location was good for what i was going to do
the location of my room on the 10th floor, there was a motor or something that turned on or off that worked all day and kept me awake at night. when I asked about the noise that I noticed when registering during the day, I was reassured by saying that at a certain time it would stop, but it's not 😢😢😢
Central location
Any
Location
very small rooms, no closet. The sink is not in the bathroom and had a bad smell.
attention and location
extraneous noise at night
The room had what it takes, minimalist like a cruise ship trip, comfortable, very clean and bright, great view; very friendly and efficient staff. Impressive breakfast.
There is no hair dryer or minibar in the room.
Very clean place
Very small and uncomfortable bathroom
breakfast is good Good location. Very central.
I did not like the protocol that the administrator implemented upon check-in. I arrived at almost 24:00. He asked me to activate the entered credit card. This was from my headquarters and I had to ask at 00:30 to send an email to accept the discount on the account. They then knocked on my door at 01:00 to inform me that they needed another procedure and asked me to call my headquarters for information. I opted out of this process out of respect for the schedule and contacted the administrator. I don't think it's appropriate to make such arrangements out of respect. There was a little lack of criteria and management.
Sea view
Any
God, there was no soap or shampoo in the bathroom. Breakfast was not included despite the price
Connection
there was no internet and air conditioning
location and attention
They had no air conditioning, no wifi, the room was small, the bathroom was very small and the sink was outside the bathroom.
breakfast.
there was no wifi.
The price is too high to just have a bed, an uncomfortable bathroom, if you were lucky you could sit by closing the door, a shower that was private with little security. Very small room for the price of almost 82 and even without breakfast. Na is worth the price is really only worth the name.
Good attention from the staff.
Booking is really a scam. The cost paid directly to Ibis Budget was $18,000 cheaper than booking overnight. Too much difference and really abuse. That being said, I no longer use booking and you can see that you are a client that I have used for many years, especially during my travels abroad. Disappointment.
The attention of the breakfast staff. i.breakfast Accelerated attention to reception. We arrived earlier than the requested time and the receptionist was always welcoming and provided excellent service. good parking
ClmodoBed, bathroom size. Too small. There is no convenient place to leave clothes. TV is poor quality.
the room is too small
The bathroom is very small and uncomfortable.
the bed is very comfortable and the air conditioning is great
center, next to the beach.
The neighborhood as well as the city has been spoiled by so much illegal immigration.
Very comfortable beds, very cramped bathroom space and a visible shower make it uncomfortable.
Outdoor shower and a place where the toilet is located.
Cleaning
Room size very small, uncomfortable bathroom, very overpriced value for money.
Shower
little invitation
Order and cleanliness, location of staff
Bathroom size
The room is very clean.
The staff is not very friendly, when we checked in we were waiting for the "test" entrance and it turned out that the line was on the other side, waiting for the same people to explain to you. But it turns out that they are talking to you in a bad way, saying that there is no queue and that it is almost your fault. Super bad income. When I asked for breakfast on WhatsApp (they give you a number) they didn’t answer me, I decided to go down to the reception and they asked me for a vehicle with payment data, something rather strange, since there was a transbank machine to make a payment, but they insisted so that I give them the card number. Something rather fishy that they only ask you for this in order to pay for breakfast which does not exceed 10 USD.
Location
prices, breakfast and dinner
Breakfast seemed very good!
That piece was ordered too late!
purity
I asked for two adjoining rooms and they didn't give me what I asked for, in fact we lived on different floors.
Connection
Small room and uncomfortable bathroom.
Good breakfast
the rooms are very small, the bathroom is very small, there is little light in the rooms
very clean and comfortable despite the size
room size
Connection
Reduced space, the bathroom was separated inside the room, the shower on one side, the sink on the other, the toilet on the other and the size of the room was clautrophic, the child fits well in the place where the toilet is inconvenient for an adult, the room with three beds and a bathroom includes 12 meters on 12 square meters, expensive for the price they charge
Location and attention of staff
It cannot be that a triple room is 15 square meters if they take 130 thousand with a share. Air conditioning service at 25 degrees in summer? Horrible. We had a very bad night due to the heat
Cleanliness in the rooms.
Breakfast is not included so we had to cancel extras.
Location
comfort bunk bed
The hotel has hygiene and safety measures, very friendly staff and a good location.
Location, very good, close to everything, beach, close to buses and buses, overall great location, several restaurants nearby on Baquedano boulevard. The breakfast at the hotel is very complete and rich.
that there was no small refrigerator in the room, that the troika is rather small for the price from our point of view, that the temperature of the air conditioner could not be adjusted
very rich breakfast
small bathroom
Location
tiny rooms, excessive minimalism, uncomfortable for two people; they don't charge for breakfast straight away which is confusing, it's also takeaway only and very average quality
Location
small room, also did not like the bathroom combined with the room, very small toilet cubicle, squeaky beds
Connection
small variety of food you can buy at the hotel
good killing. cleanliness, good parking
the room is very uncomfortable, the bathroom is very small. you hit your head while sitting on the floor and I'm 164 cm tall, I don't want to imagine someone of normal height. the air conditioning didn't work, it was very hot
Location, cleanliness and attention
the size of the room is very small for 2 people and I couldn't get the AC to work
very friendly staff, on arrival miss. I don't remember his name, but he was very accommodating with some of the requirements I needed.
Type of furniture in the room
The entrance to the hotel is very slow, I mean the CKI process
when booking I indicated that we were 2 adults, they only indicated that it was a triple room... I realized that there was no other option. Upon arrival at the room it was very small and contained a 2 person bed and 1 bunk bed on top of that bed. I asked to be changed to a twin bed room as we were 2 adults and they had none. Although everything was clean and new... the size of the room was too small... the exhaust fan in the bathroom didn't work, the bathroom was so small that only the toilet could fit
room size
comfortable, good visibility
the air con was bad and they didn't have a solution for that… it's really not nice to sleep in the northern heat. Another point is that for check-in, the wait stopped for more than 40 minutes, since only one person was doing this.
Everything is very clean and a very good breakfast, in addition to following all medical protocols.
The elevator broke down, good thing they fixed it quickly
Very small bathroom for tall people... collides with doors
overall size
very expensive for the type of room they deliver, housekeeping was good but very compact for what they offer, it took me over 15 minutes at the time of booking to contact me to clear my doubts.
It's very central, the room is nice but very small, too big.
Room size in relation to price.
Good location, good price
Lack of storage space: suitcases, shopping
The faucet is a bit worn, especially the shower which failed from time to time.
Attention of the reception staff
This is too little in relation to the cost, in addition to very poor attention from the breakfast manager.
Attention and hospitality of their employees.
Very small double room and bathroom in 3 parts, placing the sink almost next to the bed. The toilet compartment is too narrow. Something to improve in terms of comfort in the room.
space is good
bathroom was not comfortable
Location
room size and presence of insects
We liked the attention of the staff, cleanliness and comfort, despite the fact that the rooms are small.
There is little information about casino opening hours such as lunch and dinner. There was no hair dryer in the rooms so these items need to be requested from the front desk. Also, the hotel charges a tax on top of the booking tax and you end up paying the tax twice, meaning the final amount you have to pay is not the one on the booking, but rather higher.
Location and cleanliness
The room is very small
bed, room.
Slow receptionist attention, friendly but very slow.
The concern of his deputy manager and his human qualities
The attitude of people at the reception, not all
cozy bed
ALSO A BOY!!!!!!!
Good location, everything is nearby. Beach, promenade, main square and downtown a few blocks away.
Very small room for 3 for the price, other hotels for the same price have larger rooms. Wash your hands with strong sewer smell, super small bathroom.
I liked the sea view and the bed was comfortable, just what I needed to relax. The bathroom attached to the room was also interesting.
I didn't have a very comfortable place to work as the desk was very small, the fork was right behind the computer monitor which hindered the layout. The chair is also not working, as it is plastic.
The room is well designed, clean but very small!!
The front desk staff is very unfriendly to say the least.
Location
bad smell from the sewerage, water drain from the shower, accumulated residue at night
Connection
bunk bed
Good hotel, clean, good location.
The matrimonial room is small, the bathroom is separate (everything is separate). There is no kettle or thermos in the room where you can get hot water to make tea and also no common area inside the hotel...just a paid sector, I found it quite nice. There is also no hair dryer in the room. Finally, a comfortable bed.... but SOUNDS HORRIBLE. You couldn't even turn around in bed without a call. The breakfast which costs 4200 is not a buffet, they serve a certain amount for each and they don't serve everything they have to say the least. All in all, this is a simple hotel. In terms of location and price .... corresponds.
Very clean
Bathroom inside the room.
care could be better
Everything is very good, but the bathroom is very small. First you have to download everything and then close the door
Breakfast was not included in the price, as in the vast majority of hotels breakfast is included.
I liked the cleanliness, attention, location and breakfast.
What I did not like was the inconvenience of the bathroom, the distribution, the tightness of the rooms, there were three of us and we were very uncomfortable because of the bathroom. We closed the bathroom door and faced each other. It also seemed to me that the window in the room was small (well, it's all small), the window did not open very much, it had a small opening radius.
central location of the hotel, varied and high-quality breakfast, friendly attention of the staff.
the narrowness of the space and the direct exit of the shower into the room.
Breakfast, shower and bed
They had an authorized adviser and a bathroom
In general, the holiday went without problems.
a bathroom, very uncomfortable, like a separate bathroom, though for me it was an unsuccessful design decision.
Cleaning
Close to center and beach
The bathroom is small (toilet only) and the walls seem dirty, which really disgusts me. They forgot to put towels in and we had to ask for them. There was excessive staff turnover which made it difficult for us to communicate, for example at breakfast we were asked to introduce ourselves twice, some of the staff said there were bikes for rent, another said no, after all, we can't do this activity.
I like
too small bathrooms
The piece is comfortable. High cost per piece and date.
Cost to pay per square meter.
all in all attention place food
any
View
availability of staff, breakfast and location.
the size of the rooms, they were very small, the distance inside the room is inconvenient.
KILLING. CLOSEST TO THE BEACH AND COAST, GOOD LOCATION AND FOOD NEARBY
ROOM WITH LOW VENTILATION, BATHROOM WITHOUT VENTILATION IN THE ROOM.
Very small varied breakfast
Breakfast
Lack of cleaning agents
Overall everything was very good, a little warm
We had to leave early because of the "pandemic".
Very comfortable beds. Everything is clear. The attitude towards employees is excellent. Nice breakfast.
Bad light. The room is very small and narrow. Poor soundproofing, noise is heard from the street and adjacent parts.
Comfortable bed, very central location, always hot water from the shower and good pressure on the 8th floor, great ocean views despite being a couple of blocks from the hotel.
The room was small and the bathroom was unbeatable, ask for a hairdryer at the front desk and write it down and for an hour I never saw it, it was annoying. Quite poor breakfast, only one fruit! Not an egg! It could be better.
Soundproof, comfortable bed and very good shower
Breakfast should be gluten-free and more fruit.
Bread, location and welcome, especially from Francis.
Sink smell, no toilet, very small space, little breakfast variety and small tv
The breakfast is poor and the evening buffet is poor for the price.
Cleaning and accommodation
Any
I loved the location, very good breakfast although it is charged separately and I loved that they cleaned the room
there is a wardrobe to leave a suitcase and clothes
Location and sector are all good, to the right extent
central, quiet area, everything is close
the bathroom was very small, you could hardly turn around in it
Price-quality ratio; This is a cheap hotel compared to others in this place and at the time.
Breakfast was not as good as what you pay extra
Practical
Close
Location, commercial.
Breakfast.