Hotel
Prices from: $101

Guest reviews about Hotel Cerro Negro

Camino Cerro Negro km 3 (la ruta X-657), 5950000 Coihaique, ChileShow on map
8.5 Very good
Price from: $101

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Rating

8.5 Very good 179 reviews
Facilities
8.6
Cleanliness
9.2
Comfort
8.8
Value for money
8.4
Location
8.1
Free WiFi
2.5

Guest Reviews

Standard Queen Room
1 night
April 2022
Couple
Paula
14 Apr 2022
7.0
good

Bathroom, at the time of booking there is a photo with a bathroom with a jacuzzi, which does not indicate that it was only for some rooms, so there was only a shower. As for the location, it was quite far from the city itself!

Standard Queen Room
2 nights
April 2022
Couple
Diego
13 Apr 2022
10
Excelente.
Standard Queen Room
3 nights
April 2022
Family
Judith
6 Apr 2022
10
very good value for money, recommended

...

Standard Queen Room
1 night
March 2022
Couple
Valeria
1 Apr 2022
10
Great service! grateful!

Very nice rooms, rich beds and nice bathrooms! but we would like more furniture to place our things.

Standard Queen Room
1 night
March 2022
Group
Lissette
29 Mar 2022
10
great

the road was gravel, but otherwise everything is fine

Suite with spa bath
3 nights
March 2022
Family
María
28 Mar 2022
9.0
Cozy hotel, excellent attention.

I did not like that the room is the most spacious, so noisy from the entrance. Book the Puma model with jacuzzi, it has no natural light and no view, this makes it no longer the best in the area. During breakfast, the kitchen is closed, so it is not possible to order scrambled eggs.

Economy Double Room
1 night
March 2022
Couple
Oscar
27 Mar 2022
10
my

a bit far and if you get a noisy couple you can hear everything

Standard Queen Room
1 night
March 2022
Couple
Constanza
26 Mar 2022
7.0
well, within the cheapest in coyhaique

There was an event just the day we had breakfast, it was a little dirty and uncomfortable to eat

Standard double room
1 night
March 2022
Family
Jose
21 Mar 2022
9.0
Warmth and quality
Standard double room
1 night
March 2022
Couple
Eolave
14 Mar 2022
10
Very good place to stay in Koyaik

I like everything

Economy Double Room
3 nights
March 2022
Couple
Felipe
11 Mar 2022
10
Maravilloso
Standard Queen Room
1 night
March 2022
Couple
Maria
10 Mar 2022
10
Great place to come
Economy Double Room
2 nights
March 2022
Couple
Matias
9 Mar 2022
8.0
Comfort, common places and nature

The only negative is that in the room we had, you could hear a lot of what was happening in the next room and in the hallway.

Standard Queen Room
6 nights
March 2022
Couple
Ann
8 Mar 2022
9.0
Beautiful place in Coyhaique.

There was little insulation on the walls of the rooms.

Standard Queen Room
1 night
March 2022
Solo traveler
Marcelo
6 Mar 2022
7.0
A good place

The room did not live up to expectations; the bed is very comfortable, but the room was cold and the soundproofing was poor

Double room with private bathroom
5 nights
March 2022
Couple
Constanza
4 Mar 2022
10
An exceptional place!
Economy Double Room
1 night
February 2022
Couple
Francci83
3 Mar 2022
7.0
beautiful landscape

Wifi was lousy and the soundproofing of the rooms was very poor, I heard EVERYTHING from the next room and I think they heard me, very uncomfortable

Standard Queen Room
5 nights
February 2022
Couple
Novelia
28 Feb 2022
9.0
Great experience

the water was not that hot. Can there be an option with a tv in the room

Economy Double Room
1 night
February 2022
Family
Juan_carlos_labrada
19 Feb 2022
10
Great stay at Cerro Negro Hotel

There are no curtains on the high windows, so the light enters the room very early.

Standard double room
1 night
February 2022
Couple
Susana
18 Feb 2022
10
pleasant and relaxed

Breakfast

Standard Queen Room
1 night
February 2022
Family
Pamela
18 Feb 2022
10
Very good hotel with very good service

It is located on the outskirts of the city and the access road is made of gravel.

One bedroom suite
1 night
January 2022
Family
Maria
16 Feb 2022
9.0
A great place to relax and enjoy nature, thanks to the view and the surroundings.

Improve the accessibility of the parking lots, at least when I had to visit them they were very narrow.

Standard Queen Room
2 nights
February 2022
Couple
Maria
14 Feb 2022
10
Exquisite
King Suite
1 night
January 2022
Family
Armando
8 Feb 2022
10
Very good experience

breakfast could be a little better as an experience…efficiency is rewarded which is fine, but surprisingly for those in a hurry to leave, less personalization can be saved. In any case, this is an opportunity to improve on the most impressive thing about this experience.

King Suite
1 night
February 2022
Family
Alicia
7 Feb 2022
9.0
Comfortable and spacious.

our stay was only a very short night, it was just passing through but we enjoyed it.

King Suite
1 night
January 2022
Family
Uwe
31 Jan 2022
10
great boutique hotel

any

Economy Double Room
1 night
January 2022
Solo traveler
Pablo
26 Jan 2022
10
Cozy and nice staff

The room adjoined the dining room, so during breakfast you could hear the movement of people.

Family bungalow
1 night
January 2022
Family
Javier
26 Jan 2022
8.0
Good experience.

any

Double room with mountain view
1 night
January 2022
Couple
Jo
17 Jan 2022
10
Tranquility, good service, beautiful hotel.
Economy Double Room
1 night
December 2021
Solo traveler
Victor
29 Dec 2021
9.0
Fantastic

I wish they had covered parking.

Standard double room
1 night
December 2021
Family
Sergio
13 Dec 2021
8.0
Great

has poor soundproofing

King Suite
5 nights
December 2021
Group
Elinor
13 Dec 2021
10
Complete relaxation among native trees
Double room with private bathroom
6 nights
December 2021
Couple
Fernanda
12 Dec 2021
10
Wonderful weekend.

Soundproofing could be better.

Economy Double Room
1 night
December 2021
Couple
Erich
9 Dec 2021
8.0
be aware that this is a restobar and a hotel

details with poor sound insulation are audible even at a minimum noise level

Standard double room
1 night
December 2021
Couple
Cristian
9 Dec 2021
10
Ideal. Recommended 100

Any

Economy Double Room
1 night
December 2021
Family
Cesar
7 Dec 2021
10
Quiet place to relax

Any

Family bungalow
1 night
March 2020
Family
Mariana
13 Mar 2020
10
Exceptional

It's a little cold in the cabin.

Suite
1 night
February 2020
Family
Christian
8 Mar 2020
9.0
Wake up among the southern trees.

Perhaps, due to the proximity and informality of the service, it is necessary to somehow systematize the check-in / check-out processes.

Standard double room
1 night
March 2020
Couple
Ronja
8 Mar 2020
7.0
Nice, but no wow factor.

Unfortunately the soundproofing in the rooms is very poor and you could hear the neighbors snoring all night. Dinner is very expensive, so we went to the city.

Family bungalow
1 night
March 2020
Family
Omar
6 Mar 2020
8.0
Very good

When booking it was stated that breakfast was included, however upon arrival we were told that this was not the case in the cabin.

Standard double room
4 nights
March 2020
Couple
Daisy
3 Mar 2020
10
Exceptional
Garden cottage
1 night
February 2020
Family
Luis
18 Feb 2020
7.0
good

no timely answer on the phone

Standard double room
1 night
February 2020
Couple
Alejandro
15 Feb 2020
10
Exceptional
Standard double room
6 nights
February 2020
Group
Sixbel
14 Feb 2020
8.0
Very good
Garden cottage
1 night
January 2020
Family
Gonzalo
8 Feb 2020
8.3
Very good
Standard double room
1 night
February 2020
Family
Gabriela
8 Feb 2020
10
Exceptional

The water was a little cold for the shower

Garden cottage
1 night
January 2020
Family
Loreto
3 Feb 2020
9.0
Perfect

It would be a lot if they had jars.

Garden cottage
1 night
February 2020
Family
Juan
3 Feb 2020
9.0
Very nice comfortable staff, very friendly and airy.

Cost of meals

Standard double room
1 night
January 2020
Family
Claudia
28 Jan 2020
10
Contact with nature, comfort and warmth.

Communication in Poutagonia is intermittent ... it's a regional issue.

Garden cottage
1 night
January 2020
Family
Claudia
28 Jan 2020
10
Full nature, comfort and warmth.

Telephone communications in Patagonia are sometimes difficult; This is a regional theme, not a Lodge.

Standard double room
2 nights
December 2019
Couple
Suenke
21 Jan 2020
10
Exceptional
Garden cottage
1 night
January 2020
Family
María
17 Jan 2020
9.0
Standard double room
1 night
January 2020
Family
Claudia
11 Jan 2020
9.0
Nice

Soundproofing of premises.

Standard double room
1 night
November 2019
Couple
Nicole
22 Nov 2019
8.8
Astonishing

That the room was outside of Long

Suite
1 night
November 2019
Couple
Ramon
19 Nov 2019
10
Excelente

Great bull

Suite
3 nights
July 2019
Family
Humberto
8 Jul 2019
10
Exceptional
Standard double room
1 night
June 2019
Couple
Roberto
5 Jul 2019
9.6
Dream

It was just a coincidence that the air conditioner didn't work, so we got another smaller heater, but nothing else.

Standard double room
1 night
June 2019
Family
Paola
26 Jun 2019
9.6
Beautiful setting

The smell of the main bathroom

Suite
1 night
June 2019
Family
Francia
24 Jun 2019
9.2
Perfect

I would add a cafeteria or bar because it is far from the center. However, they have reasonably priced round-trip transportation if you want to go out for dinner.

Standard double room
5 nights
June 2019
Family
Alejandro
23 Jun 2019
10
Great black house on the hill
Standard double room
4 nights
June 2019
Couple
Camilo
21 Jun 2019
10
Exceptional
Standard double room
2 nights
May 2019
Group
Maribel
11 Jun 2019
7.5
Good

On the first night, the heating was turned off due to lack of fuel, this is what the administration should prevent given the climatic conditions in the area, the rooms are not isolated from common areas such as the check-in counter and all the noise from the room for passengers entering and exiting is heard from the hotel. An important fact is that the hotel does not have a TV, either in the rooms or in public areas.

Suite
2 nights
June 2019
Couple
Carolina
10 Jun 2019
10
Exceptional
Suite
1 night
June 2019
Couple
Candy
10 Jun 2019
10
Exceptional
Standard double room
1 night
June 2019
Couple
Katerine
8 Jun 2019
9.6
Exceptional
Standard double room
2 nights
June 2019
Couple
Carlos
6 Jun 2019
9.2
Perfect

Rooms are not acoustically isolated

Standard double room
3 nights
June 2019
Couple
Magdalena
3 Jun 2019
9.6
i am relaxed
Standard double room
2 nights
June 2019
Couple
Camila
3 Jun 2019
10
Unforgettable
Standard double room
4 nights
May 2019
Solo traveler
Fernanda
24 May 2019
8.3
Very good

Kill

Standard double room
1 night
May 2019
Couple
Alvaro
23 May 2019
7.5
comfortable accommodation near koyayke with a beautiful view

insufficient heating in the bedrooms