view, surroundings, silence
Bathroom, at the time of booking there is a photo with a bathroom with a jacuzzi, which does not indicate that it was only for some rooms, so there was only a shower. As for the location, it was quite far from the city itself!
All service was great.
Very comfortable rooms, ideal conditions for relaxation, very friendly people who serve, good breakfast.
Very nice place, nice and comfortable rooms. But we emphasize the attention of the staff and the approach of the hotel, exceptional! the dining room was our favorite because of the amount of games and learning materials about the area! highly recommended!
Very nice rooms, rich beds and nice bathrooms! but we would like more furniture to place our things.
the kindness of those who visited it, the beautiful place, the attention... everything is very good
the road was gravel, but otherwise everything is fine
Beautiful place, great hosts.
I did not like that the room is the most spacious, so noisy from the entrance. Book the Puma model with jacuzzi, it has no natural light and no view, this makes it no longer the best in the area. During breakfast, the kitchen is closed, so it is not possible to order scrambled eggs.
a bit far and if you get a noisy couple you can hear everything
very nice view and hotel with good common areas
There was an event just the day we had breakfast, it was a little dirty and uncomfortable to eat
We brought up a transportation issue during our stay and they helped us find a very suitable answer.
A very beautiful place with beautiful views, very caring attention is added.
I like everything
Very rich breakfast and available early, the hotel is very welcoming
Facilities and breakfast
Great breakfast buffet with lactose free options, fruits, coffee from the machine. The common areas are very comfortable, spacious and contain interesting books about flora, fauna and local culture. They also play board games. The beautiful nature from where you can see the birds is ideal for ornithologists.
The only negative is that in the room we had, you could hear a lot of what was happening in the next room and in the hallway.
Landscape and warmth of space and staff The hotel has various places for entertainment.
There was little insulation on the walls of the rooms.
The staff is very friendly and attentive to the needs of passengers. The food in the restaurant is very good.
The room did not live up to expectations; the bed is very comfortable, but the room was cold and the soundproofing was poor
I liked everything about this place! The hotel is very good, homely warmth reigns in it. The service is very personal and all the staff are very friendly. The rooms are impressive. With beautiful views! The beds are wonderful and the restaurant has a very wide and very good selection of food! The place is run by its owners which makes it even closer. It was an incredible experience! 100% recommended!
Breakfast is good but does not exceed this description and great location.
Wifi was lousy and the soundproofing of the rooms was very poor, I heard EVERYTHING from the next room and I think they heard me, very uncomfortable
Proximity and human qualities Food is very rich good breakfasts
the water was not that hot. Can there be an option with a tv in the room
After a long drive, we just wanted to rest in bed, we didn't have high expectations as the photos don't reflect this place, nor does the path to get there. Once at the hotel, the attention, the space, the room, the food, everything far exceeded what we expected, without a doubt, this will be our place to stay every time we visit the city.
There are no curtains on the high windows, so the light enters the room very early.
the food is very rich. Great bed and amenities.
The facilities are very good and the staff are very friendly.
It is located on the outskirts of the city and the access road is made of gravel.
Delicious breakfast and very friendly staff. The environment and tranquility of this place is very hospitable. Very comfortable rooms.
Improve the accessibility of the parking lots, at least when I had to visit them they were very narrow.
The place, Leo and Matthias, the rooms and the wave of this place! We liked
everything is clean, impeccable; rich shower, very entertaining board games, perfect for family.
breakfast could be a little better as an experience…efficiency is rewarded which is fine, but surprisingly for those in a hurry to leave, less personalization can be saved. In any case, this is an opportunity to improve on the most impressive thing about this experience.
excellent rooms, very spacious and comfortable bathrooms,
our stay was only a very short night, it was just passing through but we enjoyed it.
beautiful architecture, boutique hotel located in a beautiful location. The rich breakfast served by its owners is very friendly. Air conditioning in the room.
The location is very good and the hotel staff is very friendly
The room adjoined the dining room, so during breakfast you could hear the movement of people.
Location, silence and enjoyment of nature
The location is perfect for those looking to visit Coyhaique and stay a little further out of town. It is surrounded by a wonderful forest, and looking out of the window of your room, you can see different local birds. I saw a Magellanic woodpecker. The place is very spacious with multiple rooms so perfect for COVID times. It has space for kids and is also pet friendly, so traveling with a pet is not a problem, quite the contrary. There is a very beautiful stone terrace with small stoves that set the mood on the coldest nights. The guys who serve are very helpful and this place is perfect for a turn off.
Very nice atmosphere and attentive staff. Having a small library or bookstore for passengers is highly valued.
I wish they had covered parking.
beautiful place in nature
has poor soundproofing
Family atmosphere, willingness to make you feel at home
The facilities, food and hospitality of all the staff. Very attentive to every detail during our stay.
Soundproofing could be better.
Very good hotel and its surroundings recommended
details with poor sound insulation are audible even at a minimum noise level
individual attention. Pleasant atmosphere. Good location. The best alternative in Coyhaique, more than recommended.
Location, quiet design...
One of the dogs was with her puppies and they let us see them and play with them. Very friendly staff
It's a little cold in the cabin.
The view from the rooms to the surroundings between the trees is amazing! The feeling of being immersed in nature is unique. A place with lots of details. Being able to communicate with the hosts / owners is something that happens spontaneously and is very enjoyable.
Perhaps, due to the proximity and informality of the service, it is necessary to somehow systematize the check-in / check-out processes.
The breakfast was good with fresh fruit. The rooms and living room are very nicely decorated.
Unfortunately the soundproofing in the rooms is very poor and you could hear the neighbors snoring all night. Dinner is very expensive, so we went to the city.
When booking it was stated that breakfast was included, however upon arrival we were told that this was not the case in the cabin.
View from the room, good breakfasts, very kind people, I felt at home, good level without much structure
no timely answer on the phone
A nice place.
A proposal that just started with a puzzle, delivery and service.
Very clean and beautiful place
Very comfortable rooms, very good taste, wonderful surroundings, unrivaled attention, very pleasant experiences.
The water was a little cold for the shower
The view from the rooms is wonderful, in the morning we were awakened by the visit of a woodpecker. Wonderful environment.
It would be a lot if they had jars.
Cost of meals
Beautiful view; nature is very beautiful. Comfortable, modern, comfortable premises; beautiful decor with local wood and details. The warmth of the staff.
Communication in Poutagonia is intermittent ... it's a regional issue.
Contact with nature where it is; beautiful view; the facilities are very comfortable, modern and at the same time use local wood; the decor is very beautiful with cozy rustic touches. The staff are very friendly. Rich breakfast.
Telephone communications in Patagonia are sometimes difficult; This is a regional theme, not a Lodge.
Great home and very special people who take care of everything friendly, open and very helpful! We felt very comfortable and thanks Mattes for the delicious helper :)
Very caring and friendly receptionist. Beautiful surroundings with nature, the design of the cabins matches the entire environment. The view is beautiful.
Very friendly staff, the place is very beautiful, the nature is incredible, the house is very clean and cozy.
Soundproofing of premises.
Attention of the hostess
That the room was outside of Long
Amenities, very warm welcome from front desk staff, cottage staff and owners, very good hosts. Great hotel, tranquility, location, cleanliness of rooms, spacious rooms, in general I highly recommend.
Cozy rooms and very good service
We got on a beautiful day when it was snowing and when we woke up the view was very, very good. We have been modernized and the space exceeded our expectations. I also managed to arrange a surprise reception for my boyfriend. They behaved like a seven in every sense. Just to complement the breakfast, it was very complete and the manager was very warm.
It was just a coincidence that the air conditioner didn't work, so we got another smaller heater, but nothing else.
Breakfast can be improved further
The smell of the main bathroom
Incredible views of the mountain range, location in the middle of the native forest and home style. There is no television, but there is internet. You disconnect and fall asleep deep in the silence of the forest. Suite, sheets and towels of very good quality, excellent heating. Puppies of the Pyrenees. An atmosphere of harmony and tranquility. The personal attention of the charming Maria Olga and her front desk staff will make us choose the same hotel on our next trip.
I would add a cafeteria or bar because it is far from the center. However, they have reasonably priced round-trip transportation if you want to go out for dinner.
The attention, staff availability, facilities and environment are excellent.
Amazing place, it definitely helps to completely disconnect
Very good attention from the staff, the hotel is very beautiful both in its surroundings and in its decoration.
On the first night, the heating was turned off due to lack of fuel, this is what the administration should prevent given the climatic conditions in the area, the rooms are not isolated from common areas such as the check-in counter and all the noise from the room for passengers entering and exiting is heard from the hotel. An important fact is that the hotel does not have a TV, either in the rooms or in public areas.
The location and the views from the room are beautiful, the staff are very friendly.
I loved the view and overall everything is impeccable, very nice place, I recommend
The room had a great view, the beds are comfortable, everything is clean and with great attention from the staff.
Friendly staff makes you think about returning
Rooms are not acoustically isolated
The place is very nice and quiet, the staff are very attentive and loving. very good service, very comfortable and clean
I liked everything, especially the attention of the staff. Everyone is very attentive and concerned. One love, I'll be back again.
The view there was also
very good breakfast, everybody very attentive place not far from Coyayke but far enough from the city center
insufficient heating in the bedrooms