The atmosphere the cleanliness the delicacy of the owners
The kind of lunch have went to lunch outside the bed and breakfast
The room was perfect, consistent with what had been seen on the website. The breakfast was plentiful and varied.
Well centered
Very noisy bathroom as well as AC, room decoration, 3rd floor to go up with big suitcases, ugh!
breakfast was excellent. The staff is very friendly and helpful. The staff come to us and it's much appreciated.
The first contact is by email and we enter the establishment alone. I missed the person's greeting, but someone knocked on my door later to get to know each other. I really liked it.
I liked the comfort in the room. The owners of the house. Good hearty breakfast!
Toilet doors don't close properly!!
Welcome.. proximity of the place.. cleanliness of the place.. beauty of the place
Everything, the hosts are super friendly, the room is beautiful, cozy, quiet. the balcony is relaxing with sun loungers. the bathtub is really comfortable.
Nothing.
nice room, well equipped and well decorated, very good location
unable to open windows blocked by air conditioning
We liked and liked everything, everything is comfortable, clean, quiet. I don't miss anything. They thought of everything, even the small and large pillow, each with a small chocolate hehe. Relax in the sun with sun loungers and a spa. The owners are very friendly very kind. I recommend you
Only one space of the clawfoot bath was less liked by the difficulty of taking a pleasant shower. The curtain is a little more difficult to summon.
The friendliness of the hosts and proximity
Take a shower in the room
The location is great, you can do everything on foot, close to grocery stores, restaurants, pharmacy, bistro... very good service and everything is very clean, the spa is a nice addition to the stay?
I felt very comfortable as soon as I arrived, Regent and Chatale are very friendly and welcoming.
Everything, exceptional location close to everything, friendly service, rich breakfast, spa. Everything was perfect!
Lunch was great! The staff (owners) were very friendly, polite and very accommodating. Great location. Restaurants, tourist places are accessible on foot.
Uncomfortable pillows.
Location. The room was nice and comfortable. The owners were attentive and friendly.
Any.
Excellent location near the center. Everything is done on foot. Good room size. Very good lunch given the context of covid.
The air conditioner is a bit noisy, the fact that it is not possible to open the only window to hear from outside
Their polite
The owners are kind and the staff are friendly.
Eat lunch
Without a shower
Location
3rd floor, bathroom
A nice little thing that the owner put on each pillow. Lindt chocolate! Very charming place and within walking distance to all restaurants.
Easy to get to, the hosts were very friendly.
The cleanliness, courtesy and kindness of the owner.
Maybe there is no shower in the room, but really a small detail.
The hosts are very friendly and welcoming, quiet,
A warm welcome from the staff while remaining discreet. Close to restaurants and lakeside park.
We highly appreciated the friendliness of the owners, the house and its comfort, the yard laid out for us and the proximity to restaurants and the marina.
Our room was facing the Cheerful Street side so it was a bit noisy in the morning (nothing to write home about).
Nice plate that we were well fed.
I see nothing
Very nice stay everything was great! Nice place with good location. Very nice owners, they have been working since January, good luck to you!
All! It was cozy, safe, zen…. I enjoyed my short stay.
Nothing
The breakfast was excellent and the hostess is very nice, the room was comfortable and clean.
a bit noisy if the windows are open because there are a lot of cars outside but when they are closed it's ok
Well located comfort welcome
Bath
Positioning in Magog.
It is necessary to add light to the external staircase leading to the 3rd floor. In the evening the stairs are not well lit.
Very welcoming host
Specify lunches please
The dinner was really excellent. Very well presented. Cretonne and strawberry jam - delight!!!
Very friendly and very clean people who listen
Breakfast Formula
This is a very nice house, very comfortable room. Our room was on the street, it was very noisy. Disappointed that I was not entitled to a hot breakfast even though the owner had a delicacy to warm up the croissants. Lunch, although cold, was hearty.
If there was a fan in the room, it could be a noisy air conditioning option. Inability to open windows due to traffic noise.
You are welcome, the owners are charming and they will make sure you don't miss a thing... Warm atmosphere... We fell in love with the gallery swings and the spa in the back yard. Here you feel at home...
Nothing..
Everything
Nothing
Equipment of the room, nice corner to eat. The breakfast tray served in the room was plentiful, varied and very fresh. The bed was comfortable and cosy. The owner is very pleasant and hospitable. The luxurious room has a magnificent large terrace and a very pleasant view of the garden (including birdsong).
Nothing special, everything was perfect.
The breakfast was of a much higher quality.
The operation of the Keurig coffee machine should be checked
Perfect place! The new owners are very attentive and available. We were very comfortable, it was quiet and we didn't need anything.
The hosts are just wonderful. The rooms are beautiful and comfortable. The lunch trays were extraordinary! Thanks a lot
Nothing
We appreciated the warm welcome from the new owners. Very attentive, they seem to have clients in their hearts. Very charming place, relaxing and spotless cleanliness. Thanks again for the welcome!!
Everything was perfect. nothing negative
Bed and doors creak
The place was ok...
Everything was kept to a minimum: paper coffee cups and everything else. Several cookies for breakfast. No access to a fridge and no ice for drinks or to store our food bought before we arrived at the house. We regretted that we had come so far for less comfort than at home...
Location and cleanliness
No reception... No lunch that should have been included.
Everything is very nice and close to everything
A small fridge and air conditioner would be missing, the rest is perfect
The room was very beautiful and inspiring. We had a room above, top floor overlooking the garden. Surprisingly, we did not hear the neighbors at all. We felt almost alone in the establishment. The instructions received for the code and number are very clear and practical (we can arrive at the time we want), which is suitable for travelers like us who improvise. Breakfast would be appreciated as it is a bed and breakfast... We went to the restaurant suggested by the B&B (Caffucino) but it was very average and the prices are above average (even in Montreal). The cookies and coffee offered in the room were appreciated anyway :)
Excellent cleanliness, location close to everything, adequate COVID measures.
Unable to connect to internet, password not working. Really strong irritant. Lunch is not included. No onsite welcome is less warm, and when you have a problem that is really difficult to resolve quickly.
Breakfast was not offered due to covid and lack of staff on site. But overall, given the circumstances, our stay was enjoyable.
Expensive for such a small room and without breakfast.
Without lunch
There is no old bath with shower in the room
The location is perfect, calm. Neighbors B&B in front of the church and 200m from the main street where you will find restaurants, shops, a beautiful lake, a bike path. Magog is great.
The owners must have an agreement with the church so we don't have to pay for parking, but since it's only $5 a day, that's not a problem.
Ease of access. The flow of information allowing us to enjoy the places was clear and we felt safe.
calmness
We appreciated but there was no staff for one night, we didn't see anyone, the lighting of the room is perfect, but the entrance to the room needs to be fixed because it was not there, there was no lunch due to covid, when all the restaurants are open with effective protection measures, we should have a discount because they were included in the room price, still got packaged cakes and proper coffee due to covid but 5th July if we think the rest is working well and very little if we think that lunch is included and that we had to find a restaurant for lunch in addition. nice clean and functional room but just for one night we wouldn't spend a week! Overall a good place to sleep!
Can't see any staff to at least greet on arrival.
Location in the city center. Close to several restaurants. Access autonomy Self service for lunch 24 hours a day with a large selection. Very good coffee when you manage to understand how the coffee maker works (not very clear despite the explanatory brochure)
The toilet needs to be repaired, often comes the chain!!!
Welcome instructions were clear Towels were changed during our stay
No outdoor lighting at parking level Slippery parking entrance at this time of year Cramped bedroom Important to point out that lunch is self-service
The physical location was warm. We felt good there. I liked the free lunch and also the variety of food
everything was perfect.
The location is good, close to the center of Magog. The Abbott Pavilion is located in a different building on a quiet street.
The towels in the room were small, coarse and grey. Parking was not available as promised in the email received from the establishment. When booking, it must be clear that the booked room may be in another building, completely separate (on a different street) from La Belle Victorienne. The rooms are smaller with no baths and the kitchen where you eat your dinner is small. Impersonal and very ordinary breakfast.
The bed is comfortable.
I didn't like the self service style at reception and lunch at all. I prefer a warm welcome with one or more people, as well as a meal that I don't have to cook myself! In addition, all the glasses were poorly washed and the coffee maker did not work! So we packed up and went to a restaurant for lunch! Also, this is a very old house that needs a lot of love to be improved!
Like at home! Everything was there.
Nothing negative
Jacuzzi, tranquility, environment.
Dinner service!! Good coffee machine but when coffee is not enough... B&B is a formula that must be followed by a personalized welcome!! We are independent but being a little spoiled is part of the holiday!!
The atmosphere and the fact that you can cook your own breakfast.
Rooms facing the street are a bit noisy.
The breakfast was good, we helped ourselves, but some of the equipment was not very smart.
We booked a beautiful Victorian style cottage at 142 Merry North but we were confirmed 2 days prior to our arrival that we would be at another establishment at the Abbott Pavilion at 145 Abbott Street. So very disappointed and it was a poor representation of the establishment, because on the site we are shown only the most beautiful rooms, while we were in this pavilion we were on the 2nd floor in a very small room and it did not have the equipment that was offered to us. Also we had to go up to 2nd via very small and narrow stairs which my wife had a hard time crossing with some traffic issues. So sorry I will never go to this place and I will not suggest it to anyone else. FALSE ADVERTISING OF ANOTHER PAVILION NOT DESCRIBED ON THE SITE and when booking. We've been to several cottages in Quebec and it was a very nice welcome, they don't want to see us, we know we only use coded doors and we don't have to come to our front desk. Good for you Booking.com, you had to exclude this establishment because you are losing points on your bookings. Thank you Mr Clifford Therrien.
Separate entrance, beautiful decor, lunch can be customized, quality and variety of dishes, convenient location
The bed was pretty hard. The shower is too small.
Friendly, clean place with several convenient amenities.
Everything was very good.
No staff in the establishment Should be specified, as well as the need to prepare breakfast yourself
To rule alone
Nice little hotel Parking right behind the accommodation Everything we needed was available
Not right in the national park, but only 15 minutes away. I had to leave my luggage in the car due to the small narrow stairs to the room
Close to shops and restaurants. Beautiful exterior site, comfortable bed, very good breakfast.
Very hot in the room NO AC
A rich and varied breakfast is left to the free choice of residents. Well stocked refrigerator. A lot of fruits. Spacious room, very comfortable and very well equipped. A chic lounge is available to residents with stylish armchairs. very nice garden and nice terrace. Quiet and very flourishing area.
Everything was perfect.
Beautiful property well located. Ease of access even if there is no reception. Nice homemade lunch.
Photos of the bathroom should be more representative in the description of the rooms...
Really strange moment for BnB: there is no one at the reception, neither during our stay nor at breakfast. Just a phone number, if needed. I thought I was at the ATM. We are given a digital code to enter and manage for the rest. Mainly for breakfast, we would like to meet a member of staff. This is the first time this has happened to us and we didn't like it.
I was not given the room I paid for.
Excellent value for money and quality! Exceptional self service lunch!
Nothing
A very decent lunch. Very clean spa. Comfortable bed. Very nice tub in the bathroom. Convenient location to walk to town, it's a 2 minute walk.
The lighting in the bathroom is a bit dim.
Comfortable rooms and a cottage are located in the very center of the city.
The reception could not have been more disappointing. Cold welcome.
Bathroom a bit narrow but nice atmosphere
Location, facilities and spa
As for me, I go to guesthouses to have contact and personalized service with the owners or the manager. For this reason, independent access and a "self-service" lunch do not suit us at all. We would appreciate being informed before the end of the cancellation period as it is not listed on sites like Booking. Also, I think you are misrepresenting Booking by saying you have customer car parks. The only car park is at the jetty and customers must walk to the church across from the park for a small $5 fee.
Charming decor, cozy spaces, garden and terrace. Spacious breakfast room and shared lounge.
The rooms are too hot and the air conditioning is too noisy.
Everything except the food, I expected more, I came 6 years ago, there was more variety at lunch
I told you everything
The location is very good.
To be able to choose what we wanted, very good coffee
Someone will take 2 parking spaces, and I have to find a parking space in the nearby streets. But hosts can do little for fools.
Location, close to city center everything is done on foot. Well maintained hostel. This is a beautiful place. Depending on the room, the bathroom is more spacious and depends on more.
It's not the hostel's fault, but the main one was being renovated and the hostel roommates were doing work, so it's very noisy. Mont Orford is also closed for renovations. The bathroom in the secret bedroom is very small (the former wardrobe has been converted into a bathroom). Lack of variety in lunches (do it yourself - toast / beagle / yogurt)
The hostel is very well located. Very clean. Outside there are several places to sit in the sun or in the shade. Inside is a living room overlooking the backyard. Near everything on foot. Excellent dinner at Taverne 1855 and dinner at Brasserie La Memphré. Rooms have names instead of numbers.
The fact that we do not see anyone who meets us upon arrival is rather strange. We didn't like the "self service" lunch concept.
Love the idea of having lunch.
Geographical position
air conditioner sound
We liked the style, private entrance, parking, kitchen access, well stocked food, cleanliness and independent service at our convenience. The room was comfortable and functional.
The air conditioner was very noisy and yet necessary in this very hot weather.
Private balcony, spa, quality dining accessories. Quality coffee maker, fresh food, lounge available to us was very comfortable. Plenty of space and privacy possible.
Soul is not. Only a clawfoot tub was available in our room. Not too bad, but I would have liked a simple shower to wash off after visiting the spa.
The place is well located, a very good Mem.Magog restaurant and a very nice square.
Arrival without an oncoming person instead of a piece of paper with a code ...............
La Sompteuse is a very beautiful room with a private terrace with table, chairs and wooden sun loungers. Beautiful clawfoot tub in bedroom with hand shower. Impeccable cleanliness and comfortable bed. efficient air conditioning. Simple, hearty and self-service lunch: it's nice not to have a fixed time to get up!
No interaction with the owner or staff because everything is done by yourself: check-in, check-out and lunch, which makes the experience a bit impersonal. But the instructions are very clear, everything works great and there is a number you can dial if needed.
We loved the decor, friendly atmosphere, our room was comfortable, easy access to the kitchen (coffee, fridge, multiple options for lunch...), parking, quick location on the main street, reception. In short, it was very good!
Luckily the AC worked (lots of background noise) because otherwise we can easily hear our neighbors. (Normal in my opinion in BB) We didn't miss anything, but everything was simple, so nothing more.