Wonderful. All brand new, very modern. Very varied coffee. And the very inviting pool area.
Everything is more beautiful than in the photos. The views it has. The breakfast, the halls, the rooms. We will come back
Any.
Well located, the hotel's restaurant that provides room service is very good, the common facilities and the room are super comfortable.
Warm pool, breakfast with variety and very good service from the hotel staff.
Very good breakfast and also good location and very attentive staff
Communication with the reception from the room, one day I needed it and I didn't know which number I should dial to do with the reception
Excellent
Nothing
Very good hotel, same service. Clean, well located and pleasant.
There are no repairs to be made.
Wonderful view of the port of Itajai, super cozy room, beautiful bed, chairs to view the view, a supply of bathrobes after the bath, breakfast, service!
Delayed delivery of food and drinks to the room, that's all.
Reception restaurant Pub everyone is very attentive
Service, comfort and location.
Lack of covid 19 protection, no one to look at the pool which was full and guests were not following hotel policies. This happened EVERY day I was there. There is an appointment by the pool on behalf of covid, I made an appointment and followed my schedule, but NONE of the other guests respected him. ABSURD! And nobody organized it. The pool was full of phlegm and dirty hair. Disgusting
Everything! Great accommodation, location, service!
Affection is the attention given to a Pet. Comfort, accommodation and great location. Professional service, kind, polite, helpful. Cleanliness, varied coffee. Great room service, restaurant, quality food!
The room was great, spacious and with a great view .. The bathroom has phytoervas shampoo and conditioner on the wall! AMAZING!! The gym is well equipped.
The pillows in the room were very soft and uneven ..
Excellent hotel, physical condition, cleanliness, pleasant.
It has no cable TV despite the information it offers. Only open channels, even if they come over cable, does not set up the understanding of closed channels on cable TV. Apart from the fact that they do not have cable TV channels available, they do not offer this option or Pay extra.
I loved the room, view and facilities.
The liquid soap and conditioner bottles were empty.
Amazing
Coffee is not included and expensive
Brand new hotel, beautiful. Great view of the harbor from the room. Huge windows on the bed. Large and very comfortable beds. Relaxation area with pools, sauna and everything beautiful and new. Very nice and comfortable. We love this. It will probably be our choice again when we return to Itajai or Balneario.
When we arrived, there was an open bottle of juice under one of the beds. We asked for a cleanup and didn't ask for any apology. This was a very annoying inconvenience. Also, you only had to book the heated pool which was not very hot on some days. And a restaurant menu with multiple options for those who don't eat seafood.
Excellent location, comfort in the room, excellent cleaning, excellent security
Coffee can be included in the daily rate
Great view of Rio and the port! Impeccable cleanliness Great welcome, breakfast and room service!
Very good
The sink was clogged, but on the second day the maid fixed it.
Breakfast
Porto noise on the side
all
Breakfast is very expensive due to the variety of served.
New comfortable hotel. Very good breakfast.
The parking lot is outsourced.
great hotel, from reception to restaurant service. Everything is great !!! The room is very clean and comfortable, the food is very good, for dinner and for breakfast!
Comfort
no complaints
The view from the room is sensational ...
The hotel has a fantastic structure, large and comfortable rooms, good seating area, well located and despite being close to Porto, the acoustics in the rooms are very good and do not disturb at all.
The cleanliness of the rooms left a lot to be desired, the toilet was dirty, and the floor was also unacceptable for a hotel of this size, especially in the midst of a pandemic. Also, bar service was terrible, staff unprepared and few options, we wanted to have a snack by the pool and the bar staff didn't know if they could take it or not and didn't even come back to find out we didn't have an answer.
Good location, comfortable rooms and super cleanliness. The building standard is very modern and the hotel is beautiful. It's really worth it.
I have not used
restaurant food and restaurant service
Very good breakfast, great location, super organized and clean, cozy.
Breakfast in the room is expensive.
Great rooms, great pool!
pool maintenance
All liked it. excellent hotel
All liked it
The reception is prompt and kind.
He doesn't have a disposable shower cap.
Everything is very new and comfortable.
Cleanliness, great bed and bathroom, lovely breakfast and great service.
Nothing. Everything was perfect.
New hotel, beautiful, well decorated and comfortable. The location is central, with a beautiful and interesting view next to the port. Nice bed, great shower and great breakfast.
In fact, there are no shortcomings. Upon arrival, I got into trouble because I was given an apartment that was already occupied. The situation was awkward, which, apparently, was immediately corrected, but the minister who made the mistake wanted to blame the "system" and almost does not apologize. The hotel is very good, but prices, including parking, are not cheap.
Refinement, extraordinary size of a double bed! Very helpful staff
I have had no negative experience
Room size 52 m2, deluxe suite. It is a pity that the apartment was only a dive and there was no whirlpool.
Banknotes
All liked it.
Out of bed.
Breakfast is not included in the daily rate.
The hotel is beautiful, from the side of the entrance, resting places, rooms, corridors.
Some of the staff were not as attentive as we would have liked and the room service did not clean the room, I had to call and ask them to come ...
Wonderful, fragrant, very clean, amazing heated pool !!!
Cleanliness, comfort and friendliness of the staff. The breakfast was of good quality.
Nothing special.
My wife and I are staying at the hotel for the third time and as always, every time we go there it is fantastic.
They didn't have many channels to watch TV, there could have been more.
Very nice, clean, comfortable, very nice view.
When accepting pets, they can provide bowls for food and water, as well as a small bed.
The cleanliness is spotless, the hotel is beautiful and well located. Great bed, just need more pillows on the bed. Nice breakfast too. No major complaints.
The hotel bar service was very slow. And I needed more pillow on the bed.
Full breakfast. Perfect service from the staff and a welcoming place ...
I think they should just rethink the outdoor garage ... because it will be cheaper for the guests ...