The great location, nice shower, mattress and parking!
The thinness of the walls and the constantly noisy corridors. You can hear absolutely everything through the walls. And the lack of signage to find your room. Maybe make access from the outside for rooms 600 & more, because 2 elevators & 3 corridors, it's restrictive.
top location, very child-friendly, lots of activities in the area. friendly staff, tidy rooms, not big but very functional.
the breakfast was okay, but the room where breakfast was taken was not cosy. it was cold and bare.
near the center; the bar, the staff, the wonderful friendly
pillows and mattress not very comfortable
cleaning and the place where it is located
nothing
Clean, room was big enough, enough parking
Very clean nice employees top restaurant
Room for 3 adults and 1 child. There was 1 double bed and 2 beds in heights, so the 3rd adult had to climb the ladder and sleep above, it is not easy.
The smile and good humor of the staff the setting of the hotel the tranquility and the breakfast is varied and complete I would return without hesitation
Just a coffee machine in the hall nothing to eat lacks a dispenser for snacks when you come home late and not all the rooms have their bathrooms renovated...nothing serious for the value for money
the location of the accommodation is great, both for walking and for going to durbuy city. Very friendly staff and breakfast very extensive for 15 euros PP. very neat room and bathroom too!
the noise that the ventilation kept making at 7am. on our last visit we did not have this problem.
Nice room, equipped with extra things such as an infrared lamp in a sitting area. The location is nicely secluded, beautiful view with plenty of hiking opportunities through nature. There are plenty of options in the area. The hotel has nice extras such as a fire pit with marshmallows which you can reserve for a fee and a spa salon.
The shower had a soft spray, you have to love that. The pillows were also on the soft and small side.
Excellent breakfast
We had yummy breakfasts with wonderful and friendly attendant.
refurbished room, excellent bedding and modern bathroom.
we would have liked to take advantage of the hotel bar but it is unfortunately closed on weekdays. customers should be informed on the site.
rooms with sauna and quiet
this is the third time we have been back, each time in a wellness room. perfect hotel to spend a relaxing moment for two.
lack of variety for breakfast
the rooms are really great
the place, the good mood of the staff
the bar closed at 9 p.m. on Saturday, too bad. lack of light in the bedroom at night
Good starting point for outdoor activities The breakfast
Nothing special, but bad, we also come for something Digest and then you still have to pay tourist tax
Super nice and neat rooms! It was my daughter's birthday and the room was beautifully decorated on request. A small surprise for the dog, very thoughtful! Very nice area, I would definitely like to explore further in good weather. The breakfast was very varied and delicious, don't understand the negative comments here at all.
It is a pity that the dog was not allowed to go anywhere, for example in the bar.
Very good, quiet location, very friendly and helpful staff. Good rooms. Extensive and delicious breakfast
A chair and possibly a table in the room would be useful.
Very good rooms, good facilities
Sometimes a little too noisy late at night, but after calling concierge problem resolved quickly.
already known… but find with pleasure
the acceptance of dogs... that some masters leave alone in the room... we had to report it as soon as we arrived...
Very good value for money Nice quiet place Very clean, perfect welcome
Renovated rooms with all comforts, excellent location, friendly staff and nice restaurant.
Nothing, great value for money!
Location.
Cumbersome to get to our room. 2 elevators were needed. Actually, it was easier through the outside doors, but colder. The corridors on the basement floor are also very narrow. We also had 2 prams and the children could not step next to them. Same problem in the elevator. Due to fire pits at the entrance and open doors, there was an enormous smoke smell in the hallways.
location
noise nuisance fellow guests
good hotel in a beautiful location
the shower didn't work so the shower wasn't really a shame for an otherwise good hotel
free parking Delicious breakfast friendly staff
sometimes it's dark to walk from the car park to the reception
a nice place
there was a rumble, apparently the ventilation of the building, which interfered all night
Hospitality, cleanliness, comfort value for money
Me and my dog were warmly welcomed. He even has a toy and cookies. The room was ok and clean. The location is great. You can go to the forest. The breakfast was very plentiful, the only pity is that it has to be eaten in the room.
Carpet on the floor. Is unsanitary.
Various opportunities for active recreation, hiking, city tours, basketball, table tennis, playground, football goals, electric charging
WLAN does not reach every room, cleanliness, the hotel is connected to a youth hostel (this did not bother us, but you should know)
Nice place among greenery. The breakfast is nothing to comment on and a lot of everything.
friendly and helpful staff. exceptional and relaxing environment
bed 2 people consists of 2 beds 1 person glued suddenly not comfortable otherwise on top :)
Cleaning the dust in the room
location, friendliness of staff, very tasty and rich breakfast, TOP!!
I can't think of anything, everything was very good
An ideal holiday as a base for walks and culinary journeys, especially for families with small children. The rich breakfast buffet in the pleasant room was very plentiful and delicious. Staff communication was excellent. We had our 2 dogs with us and the arrangements for this were communicated correctly and clearly in advance. All our questions were always answered and we were even informed in advance that there are youth groups present during our stay and if we wish we can change the time of our stay. As a former scout and former ciro, we certainly didn't care. We even thought it was great to see young people enjoying their stay. In my opinion, the youth hostel and sleeping quarters are also as inconspicuous as possible and somewhat separated from each other. In short, we enjoyed our stay at Mont Des Pins. If you stay there, you should definitely climb the big mountain across the street and enjoy the view of the entire region.
The room does not have a large wall mirror, which is important for ladies ;-) .
Beautiful environment. Great room and good staff service. For example, we received a call saying that the restaurant was closed that evening and made a printout of restaurants in the area, including delivery restaurants. Offered cutlery and plates and apologized for the inconvenience.
At one time it was busy and had the last parking space in the parking lot.
good beds, great location. clean room
very noisy, thin walls, so you can hear everything from neighbors and neighbors upstairs
Quiet location and spacious rooms.
The restaurant is closed on Sundays which is inconvenient. We got a fantastic pizza. It made it all right
rooms with a good repair, the bathroom is excellent!
the breakfast was relatively expensive, the beds are quite narrow and too soft.
Neat - possibility to sleep with 3 in 1 room - delicious breakfast
The extra beds in the room are very small. For a child it is quite normal (as it was intended for us), but for an adult it seems to me a bit narrow.
Even though single beds were not counted, this was neatly arranged by the staff. Even though we arrived just before the final arrival time, we were greeted very friendly!
When booking I chose twin beds, upon arrival it turned out that they did not go through. Said I had to pass it on but when booking I chose a special double room with 2 single beds.
a nice place
wish there was a small fridge in the room to keep the drinks fresh
hospitality
Location
location, large domain. park for children
not many restaurants around. 30 minutes drive to McDonald's
Large selection at breakfast buffet. Friendly staff!
Go
Far from our room
the breakfast is very good, the bathroom was perfect and the bar staff were very friendly and very polite even though it was busy!
the dinner was difficult to email and the fish was ordered from two people and they got scampies. does she have to invoice?
Friendly staff it would be easy if you could speak some French, unfortunately some people don't speak Flemish or Dutch but this was resolved immediately at the front desk.
attractive, cozy corners outside
/
Quiet location, spacious room and great dinner and breakfast
-
child friendly
no air conditioner in the room
Location, being able to take our dog,...
Nothing
Beautiful setting Beautiful spacious and modern rooms. Very nice staff at the reception and in the restaurant, breakfast.
Too bad the toilets are in the bathroom.
The hotel is very well located, with good staff, especially the gentleman who was just great, the decoration of the room, the services offered, the fact that there are many things for the little ones..
Bed (two mattresses are too big for the base of the bed, so if you bend over the edges of the bed you have tea...) no air conditioning, the rooms were very very hot
Breakfast had a lot of choice and what was there was delicious
The rooms were very noisy, in the evening everything closed quickly.
The breakfast was very varied and tasty, it's a pity that there were no utensils. Otherwise great! The rooms (including the bathroom) were very tidy, the bathroom was very good./ The staff were very friendly. You could see there were jobs at work during the holidays, but that wasn't a problem. Only in the bar sometimes a long wait.
we wished there was a pool or something to give the kids a refreshing or fun time in the water. The kids who were at the camp were a little pissed off in the evening, luckily they had to go to bed around 11pm as well.
breakfast, staff
Small room. Lack of refrigerator
Friendly staff
Best reception, beautiful, full of games
Beautiful, quiet and child-friendly environment
Only the reception staff spoke Dutch. Bartender/man, breakfast reception (these people only spoke French).
Top stay. Very good, clean and spacious rooms. the kids liked it too. Friendly staff. In a word, there is nothing to complain about.
/
infrastructure and appearance. playground and table tennis
restaurant > limited menu and all dishes were too dirty or even inedible
Fine
That Kramer was green frigid
Good playground, for children, clean, good breakfast, nice to sit on the terrace
The room was too small
Location
Room waiting
I liked the surroundings, the forest, the playgrounds.
The fact of not being able to eat in a restaurant closed for 3 days
The room was in perfect condition, nice bathroom, you have the key on your mobile phone and by using the green card we were also able to take advantage of the discount...
everything was top notch...
Quiet location was very nice. My two little boys could play there to their heart's content.
Dinner at the restaurant in the evening. I have never eaten such a bad shrimp salad!
Well located in a quiet area
We requested a room for 3 and my daughter had to sleep in an uncomfortable wardrobe drawer.
location and breakfast
Room noisy and outdated
geographical location, playground, playground equipment for children (balloons, rackets, etc.), very attentive staff. The rooms are very comfortable.
The asking price for food and drinks is prohibitive. The proposed dishes did not win us over.
Excellent breakfast. great location Suitable for families with children Listening staff Close to Barvaux, Durbuy
Hot in the bedrooms
Nice and clean room. Lots of different seating areas outside with cozy lighting in the evening. Friendly staff. The food in the restaurant was of good quality and fast service. Nice playground next to the terrace.
Sometimes drinks orders are served slowly. It's not a disaster in and of itself... Self-service can help if the staff is busy or understaffed.
It's ok, free parking and it's really all fantastic, you can play everything they have from balls to ping pong rackets, very soft and relaxing air. Especially for children, this is the best game for them.
Exceptional location, quiet. Beautiful area.
Great choice for breakfast Dinner super delicious
We slept at the back of the building and around midnight there was a lot of noise from the management of the group who were on holiday.
friendly staff, clean room, family area suitable for children,
not enough staff
Frame. The welcome and friendliness of the staff, the facilities available and the services offered, the cleanliness of the room. The breakfast is very varied, which allows everyone to find what they are looking for. Spacious wellness room and the best equipment :) Nice little walk starting from the estate with beautiful viewpoints. GOOD STAY overall.
The restaurant offers meals according to the time slot; more flexibility and variety for time slots from 12:00 to 15:00 and from 15:00 to 17:00. I would like to find a traditional "Ardennes plate" in the restaurant's offerings for food for the evening and tasting local produce for the aperitif. The location of our room was not ideal: quite noisy (above the bar terrace and the entrance).
location
unfortunately the AC comes with hot weather. almost impossible to do.
The staff is very friendly and gives good advice. We had a room on the ground floor, at the end of the corridor, near one of the front doors and a few steps outside, which is perfect for a dog. The room was a good size (there were 4 of us) and the luxurious bathroom appears to have just been refurbished. The beds are good, everyone slept well. The place is beautiful, you can go straight into the forest and go up the hill and then it is recommended to follow the path. Durbuy is a very pretty village nearby and the adventure park is only 10 minutes away. Lots of activities for adults and children on site or in the area.
We didn't try the breakfast and spa which were quite expensive at 15 euros per person and 60 euros for two respectively. I had the idea that this was of little use, and I would suggest cutting prices in half. There is little else to note. Since it was very hot, it would have been nice if there was a pool, but then the price would probably have been higher. By the way, there are places nearby where you can swim or take a dip in the water (in Urta). Pillows were a bit soft but tastes vary of course.
Nice staff Big rooms Beautiful surroundings Reasonable prices
No idea?
Beautiful room in a well maintained home. The hygiene was excellent as well as the breakfast.
With half a view of the rest of the valley, because the high vegetation prevents an unobstructed view. The restaurant could use some updates. An eye-pleasing card, but there is no half, and one cannot get enough of what is. It was a good few days, but the cooking was definitely disappointing.
Friendly, helpful, nice environment
On one of the nightlights they found a lens, not bad in itself, but it would be better not to find it in a cleaned room, the wire from the nightlight was also broken and only repaired with adhesive tape, I didn’t think it was very safe.
The geographical position is exceptional among nature, while remaining close to the train and local shops (beware of the height difference, however). The staff was very helpful and the breakfast was varied and fresh. The bathroom was spacious and very beautiful.
The room was cramped for 3 people. I expected a double bed and a bunk bed. It was actually a bunk bed. We adapted and the holiday went well, but the bad weather could have made it less enjoyable. The curfew in the rooms at 22:00 was not respected by some vacationers, which is very bad.
Beautiful surroundings, fifteen minutes drive from old Durbuy which is really beautiful. Playground, cozy recreation areas around it! Nice to walk around the hotel and relax, including having your own picnic or the like. The room was spacious, modern bathroom, with fun rollaway cots for the kids! (4 and 7) Great for a night on the road! Room rate without breakfast is also good!
The check in time between 4 pm and 6 pm is a bit limited and doesn't give us the option to go out to eat or anything like that. Online registration was possible, but then it was necessary to enter passport data, which we preferred not to do. Our hotel room was within walking distance of the car park (most recent room in the right wing), luckily we didn't have much luggage! The hotel restaurant had limited capacity so we could only have lunch if we ate late which was a shame. We did not book (as we had warned in advance) because we wanted to look at the place, so it was inconvenient later. Breakfast is relatively on the expensive side. The rooms are noisy; woke up from the neighbors.
Nice bathroom, friendly staff, breakfast ok.
The food in the restaurant could be better.
Breakfast varied and plentiful
Missing TV remote, big stain on carpet
The place was really beautiful. super regular
It can be reached by train, but everything needed for activities could be done by car or bike. There is no bike rental at the hotel so we had to go to Palonia first.
value for money, breakfast was good, hygiene
Super nice family room..kids slept above us in rollaway beds...it's really well done. Very beautiful and green area and lots of activities for kids, bouncy castle, table tennis, football, bare foot track, etc.
A very illogical layout of the rooms, every time they searched, but they decided well, turning it into a kind of treasure hunt. There is no air conditioning in the room...when the sun shone in the room all day, we could only go up to the room until 10 o'clock and open everything against each other...but enjoy sitting at one of the many picnic tables. play games to pass the time
Great hotel if you're traveling with a young family, but we didn't fall into that category.
Booking.com offered me a triple room. I even had to explicitly state if I want 3 single beds or a double bed with a single bed. I chose the latter. Good photos on the site of a nice double bed with a bedside table on both sides, in a spacious room with a third mezzanine bed with a stationary staircase. I thought it would be nice to be in a larger room because I was there with my granddaughter and so I accepted the offer. We received: a small room in which 2 beds of 80 cm were placed opposite each other; there was not even a table at which to sit together. When I asked about it, the waiter said: and you two, right? Can I make an extra bed for you (which pulls out from the wall closet)? I thank you for your efforts. We left the next day.
Lots of space and games for kids! big domain
there is still a lot of work ahead! a little lack of staff at the bar
friendliness, cleanliness
Parking, playground, places for recreation, coffee in the room
The smell in the bathroom (mold behind the walls?), in summer in good weather above 24-25 degrees, there is no indoor or outdoor pool on the territory, only 1 bottle of water in the room for 4 people for a stay of 3 days / 2 nights is not much (2- 3 bottles seems to us the absolute minimum).
The bathroom is very tidy. Cozy atmosphere around the hotel with seating areas. Available games inside and outside. Rich breakfast buffet.
The atmosphere in the breakfast room, dress warmly and make it less noisy. The toilet in the check-in is neater.
very nice and clean. Nice bathroom.
no table and chair to sit. No fridge in the room
Beautiful surroundings
We missed the air conditioner in the warm room
my stay was definitely a good experience. delicious food and quiet place. only a lot of cigarette smell was sent to our rooms so my wife had some issues with that. but the staff can't do anything about it
Breakfast was good as was the restaurant Quiet environment
Everything was to my liking
Very friendly staff, happy to help! Breakfast was an extensive buffet with something for everyone to suit different diets! In the immediate vicinity there is something for kids to do in terms of game attributes. You can also go straight to the forest for a nice walk.
The bathrooms don't have a mechanical extractor fan so it gets humid/warm quickly when taking a shower.
Attention in the dog room, tranquility and nature
The price-quality ratio is excellent! The room is very clean and spacious. We had a superior room for 4 people. Breakfast was ok. Perhaps too expensive in relation to the price per night. 15 euros per person, while the room rate for 4 people for 2 nights is just over 50 euros per person, which is very cheap. The staff comes across as inexperienced and chaotic/tense, unnecessary in my opinion.
The staff looks inexperienced. A mini-fridge in the room would have been nice.
a good place
a lot of noise in the hallway and rooms
Nothing to complain about, room was good and breakfast too
Nothing disappointed us
Good environment, small well equipped room. The breakfast buffet is well maintained.
The temperature in the restaurant is very high 🥵
Good location, neat room. Slept well. The breakfast was simple but very good.
The rooms are very noisy.
Quiet room/environment. Good comfort. The plumbing is excellent. The staff is helpful and friendly.
No comments.
Reception at check-in and check-out (not billed). Location. Car park. The wellness part of the room was beautiful and immaculate. Comfortable room. Great choice for breakfast.
Room location. There was no view in the room (film on most windows). There is no table, no chairs, not even an armchair in the room.
In a quiet location, in the woods and with a large playground. The bathroom is very modern and tidy.
There were too many news and phone calls for us. When we check in, do we want to have breakfast, general information. If you could do everything by email. Breakfast at 15 euros per person was too expensive for what you get!
Great evening at this hotel with playground, basketball court and soccer field. The rooms were very clean and the staff very pleasant. Very generous breakfast.
RAS
Location
quite a lot of noise in the room from the top floor
The location was very good
The price is on the high side, but the Easter weekend may have had an impact.
the wellness center is very comfortable and spacious, highly recommended - breakfast is basic but good - nice, calm environment - very pet friendly
the room was located under the breakfast area, early in the morning a lot of noise when laying the tables