Well maintained, spacious rooms, pleasant location, very friendly management
Late check-in was unproblematic, even though the reception was closed (the key with our name was available in the anteroom). Good room with a nice view, breakfast also very good. What was particularly great was that we were offered a free late checkout on the day of departure as the house was not fully booked. It was very pleasant to be able to take a shower after the hike and not have to leave the room until late in the afternoon.
Just a note: Despite the name, you shouldn't expect a hotel as there is no restaurant, bar etc. It is a very good and friendly run bed and breakfast.
Everything was perfect, the size of the room, the furnishings, the cleanliness. The staff is very kind and helpful. Divine - the breakfast was plentiful. We had a great time, thank you.
There was no such
It was a great breakfast. The staff was EXCELLENT!!! friendly, helpful! I can only recommend the hotel to everyone.
A hanger in the bathroom….
Breakfast was great! All you need. Rooms were absolutely clean. Owner very nice and accommodating.
It is located in a very good location, everything can be reached within a few minutes' walk. The room is very spacious, clean, well-equipped rooms, ample breakfast, nice, Hungarian-speaking hostess.
Unfortunately, the lift was not in operation throughout the year, so the track accommodation function was not interpretable. it would have been good to indicate this when booking the accommodation.
Elegant, sophisticated interior spaces. Beautiful exterior facade. Nice, friendly staff. Fresh breakfast.
Nicely furnished rooms, good breakfast, good location
Extremely courteous reception & service; very helpful and warm. The hotel is right next to the cable car. The rooms are newly renovated. (Attention: no elevator)
It is located very close to the city center. The interior of the building looks as if it was designed this year. It looks like it is being looked after by careful hands. The breakfast was always very delicious and fresh. Brains are very comfortable. The service is kind and attentive.
I was sorry that they couldn't provide dinner.
+ Our room on the third floor had a wonderful view + High-quality equipment of the room + Modern spacious bathroom + Excellent breakfast buffet + Very friendly hotel ladies
Actually, everything was perfect, only the light bulbs in our living room chandelier didn't work ;-)
Cleanliness, location, breakfast
Nothing
Facilities, friendliness of staff, location
Unfortunately, there is no offer for dinner or cozy moments in the evening at the hotel.
We spent 2 days in the hotel in the summer. Central location, I also recommend it to skiers in the winter months, the ski lift could be seen from our window. Friendly staff, great breakfast, spotlessly clean rooms. There are plenty of hiking opportunities in the area. We booked accommodation on the way. We did not find any hotel in the area that has a reception even in the late hours. Our key was waiting for us on a small table at the entrance of the hotel, so it was no problem that we arrived at a time when there was no staff.
There is no elevator, but it didn't bother us.
The breakfast is delicious. Central location. Very calm!
Everything fits.
Very good breakfast, rich! Location in the city. Very clean and great beds
A kettle in the room is desirable and turning on the heating before the night hours
Equipment and breakfast were ok.
That neither Lunch nor Dinner was offered.
Central location, spacious rooms, excellent breakfast
The breakfast is excellent! Cozy breakfast room. Large rooms, plenty of room to relax on hikes.
Mrs Gal and the staff were lovely and lovely and very helpful.
Soft pillow
The location is amazing. number is good. The breakfast is very good and plentiful
there is nothing
Very friendly and polite staff, great location, very clean rooms, great mattresses
Varied and abundant
There was no such
In a very great location, cozy and beautiful accommodation! Delicious selection of breakfast, friendly caretaker!
there was no such thing
Very central location, friendly staff, good breakfast buffet
The hotel does not have a car park, most car parks are paid from 9:00 to 16:00.
Well taken care of, thanks!
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Breakfast excellent, room very clean
Friendly staff Excellent breakfast
The breakfast was very good
The hotel is perfect, very nicely furnished with taste and spotlessly clean everywhere (even in the bathroom!). The hotel manager is very nice, helpful and friendly, she even helped us plan our trip. The breakfast was very delicious, fresh, varied and the service was perfect. The location of the hotel is also very good, close to the center, with a beautiful view of the mountains. This is a perfect place, we will definitely return here. We had a wonderful three days here! Thank You!
The apartment on the top floor of the hotel was comfortable and spacious enough, everything was beautifully clean.
Leaking shower, water leaking into the bathroom.
Everything was very clean, very comfortable beds and very friendly hosts.
We had a street side room which unfortunately was very poorly soundproofed. We heard people talking outside with the windows closed. Unfortunately also a busy street, in the morning you wake up at 06:30 due to street noise.
The location and the room are very good plus the price everything was good. The breakfast is very good.
Contactless check-in is ok, but no one was there until breakfast the next day, nothing could be asked about parking. Rather impersonal.
The room was spacious, very clean, and all technical amenities - bathroom, toilet, light, bed, storage space - were in perfect condition. The breakfast buffet is rich, fresh and excellent. The location is very good!
Nothing, everything is ok.
very good
the restaurant was closed
Elegantly furnished hotel, with spacious spaces and friendly staff!
We chose this accommodation also because the cabin ski lift is located a few houses away from the hotel building, you can walk through it in ski boots, and shops, restaurants and the center can also be reached quickly on foot. Clean, demanding, spacious rooms, kind, attentive owner and staff. Delicious, plentiful breakfast. Heated ski storage in the basement. Free parking nearby.
The breakfast was good, everything is very clean
the accommodation was in the center of the town, everything was easily accessible.. the hotel area was very nicely renovated. the hotel staff was excellent, accommodating, kind ❤️
.
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Great breakfast, friendly staff and perfect location
Simple but very beautiful and valuable rooms. Managed carefully and in such a way as to conserve resources. Excellent! Thanks for staying!
Optimal location, a few steps from the valley station and the basilica
An elevator would be ideal for the elderly
Very good location in the center of the village next to the cable car to the Bürgeralp. Nice house and nice rooms, good breakfast buffet. Parking is not at the hotel, but in the immediate vicinity.
The only drawback of the room on the second floor, which is difficult to fix in this building from a constructive point of view, is the lack of an elevator.
Almost in the center of Mariazell, you will hardly believe when you first enter the hotel and see this fabulous establishment. We felt like kings from the first minute of our stay in the room. You can tell that the owners pay a lot of attention to the setting and point it out to the guests accordingly. Of course, the current non-contact room capture is not that pleasant, but it must be said that this is a very good Corona concept. Rooms are entered and removed only upon special request. So you can really feel safe.
Everything in the hotel was just perfect. But I have to get rid of him, even though the hotel can't do anything about it. We were in Mariazell on 10/26/21. National holiday in Austria. In all of Mariazell it was almost impossible to go out to eat in the evening. With great difficulty we found a place in the pizzeria. I did not expect this from such a touristic place, and this is definitely a failure of the tourist association. During the holidays (albeit during the high season), the association should go to the restaurants and vote among the operators.
The breakfast was good. Covid was observed.
I do not know anything.
Breakfast and location was good!!
We liked the place. The hotel room was cozy and warm. We had enough time to read and relax.
Weather, 2 days of rain ☔. We wanted to walk and enjoy the mountains. Unfortunately, only a few attractions were open. After the end of the season!
Everything was perfect, I will definitely be back
Everything was fine
Friendly staff, clean and tidy, very good location
Very clean and well maintained, centrally located, very friendly staff, excellent breakfast.
The mattresses were too hard for us.
- Great location right in the city center - We even had a view of the beautiful mountains from our room (between the houses opposite) - Very tastefully furnished rooms (the hotel must have been recently refurbished) - Nice quirky breakfast room - Nice new bathroom - Good breakfast (no buffet due to Corona, but you can tell if you don't want something else you get a mixed plate of eggs, sausage, cheese, vegetables, etc.) Tip: free parking is about 20m from the hotel (Wertheimweg 3, next to the "voluntary fire brigade"). We can also recommend Stadtheurigen for (evening) food. Beautiful mountain view, nice atmosphere, excellent service and cheaper than all other restaurants in the center.
The beds were too hard for us
The house is really very nice! Nice atmosphere, easy check in, good breakfast.
Beautiful, renovated hotel in the heart of the city. The staff were very friendly in advance of the booking request. The rooms were very clean and well equipped (large flat screen and mini bar). The bathroom was also very nice. Currently only the front desk or contact person was onsite in the mornings. After that, the reception is no longer working. Registration was contactless. Breakfast is from 8am to 10am although we had to choose between 8am-9am or 9am-10am (weekend) upon check-in. The breakfast was very good, buns and corn rolls, various types of sausage and cheese, a small selection of vegetables and snacks, jam, fruit salad, yoghurt and muesli. There was also a heating pad with good scrambled eggs. There was also cake on Sundays. Good selection of teas. The coffee is served and was very good. Our room was also very quiet, as it overlooked the Bürgeralm from the back.
Here's what we knew mostly beforehand, so it's not a criticism, but I'd still like to point it out for anyone who might be interested: The hotel does not have an elevator, the stairs to the 3 floors are numerous and steep, which can be a problem for the elderly or with heavy luggage. As the hotel is very central, rooms facing the street can be a bit noisy (at least another guest complained about this). As stated, the hotel does not have its own car park, but with a little patience, you can find free parking spaces in the area and walk a few minutes. WiFi was very weak on the 2nd floor (according to the hotel internet is very slow throughout Mariazell). As mentioned, the reception is only open in the morning and currently (August 2021) there is no bar or restaurant in the hotel.
It's no coincidence that we have booked accommodation here several times. The staff is kind and helpful, the rooms are sparkling clean, it's in the middle of the city, we will go again, and I strongly recommend it to everyone!
we had nothing to complain about.
As described, very clean and comfortable home
Everything is very neat and tidy! The breakfast was very good, but the pastries are not fresh on Sundays.
Although the ladies at breakfast were very nice and very accommodating, I felt strange: there are ads on every corner with recommendations, bans and fines. 150,- for the smell of nicotine, room cleaning only if you hang a sign on the door, take off your shoes, etc. With Covid it becomes even more impersonal! There is no greeting, the key is on the table at the entrance. The certificate is photographed, in my case an antibody test with all personal details such as the CB number and conclusions. In general, there is no feeling of well-being, a little warmth and hospitality.
The rooms are beautifully refurbished and well equipped. The bathroom is also very good, with a separate toilet. A hairdryer and toiletries are provided. The breakfast was very good and rich.
There was nothing to complain about. Please note that the hotel does not have its own car park, but there is a free public car park about 100 meters from the hotel. The rooms do not have balconies, but there is a shared terrace with tables and chairs.
Good location, about 300 m to the center. Very clean and very friendly staff. The breakfast was excellent. When we asked if we could leave our luggage at the hotel until noon, we were simply handed the room key with the words "we don't need the room anymore today, you can leave the luggage in the room." I would book the hotel again in an instant. Another tip: in the brewery, about 250 meters away, you can eat well and the beer is excellent.
The room is a bit small and the furniture shows its age but everything is sparkling clean and very comfortable.
Perfect location, free parking 3+5 with guest card
WLAN didn't work
Toilet and bathroom are spatially separated from each other. The location of the hotel is great, just 5 minutes walk from the Basilica.
Impersonal "treatment" with customers. Serving several ready-made breakfast plates (the same for each guest) is no longer relevant. On all tables, parts of the food remained untouched on the plate. This should be rethought as quickly as possible to give the value of food the right value. A poor quality A4 note asking the guest to remove their shoes before entering the room?!? Personally, I find the room rate to be (much) too high.
The equipment and location are perfect, the friendliness and courtesy of the staff are amazing. The breakfast was more than plentiful and vegetarians were taken into account immediately. Thanks a lot! Exemplary cleanliness throughout the house!
There is nothing to complain about :-) ...
Very good location and in town, good and sufficient breakfast, very friendly and welcoming staff, clean rooms, very good beds.
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I liked the decor very much, the room is clean, the breakfast is excellent, the service tried very hard
We booked a hotel but only got bed and breakfast. As an apartment, not only did we expect 2 rooms with 1 bathroom, we missed the living room. Room cleaning only after notification
Quiet, clean, delicious breakfast, everything is within walking distance. Very friendly staff.
Nice little hotel next to the main square, right at the station in the Bürgeralpe Valley. Very decent furnishings for the rooms, a family apartment, large enough for 4 people anyway. There was no buffet breakfast due to COVID, but a very good, plentiful breakfast was served.
No parking spaces in the hotel and poor Wi-Fi (at least in room 105)
Very friendly, well equipped and very clean. UNIQUE
Breakfast was great Location is great
There is nothing
Very large and comfortable room
Excellent breakfast, very clean, bright room Very friendly staff, great location, 3 minutes from the basilica.
Exceptional hygiene
The location was great. The accommodation was very clean and the rooms nice.
The pull-out couch looked cheeky. It was too soft and hung to one side. Because of Corona, for obvious reasons, there was no buffet. The plate of cheese sausages was not very varied.
Very nice, large and elegant room, very clean and comfortable bathroom. Breakfast is simple, good and adequate due to the current situation and is not served as a buffet.
In the morning we could not open the windows, because the heating was working in the neighboring house.
Breakfast was good
Perfect hotel, great breakfast and great location
Nothing
The room is very clean. The breakfast was excellent.
The rooms are very nice and big enough. The breakfast in the Corona period was very good. No problem, for example, if you re-order eggs, coffee or juice. The staff are very polite. The location is very good. A short way to the basilica.
Breakfast, staff, room and damn hotel
I liked everything and this is already for the 5th time
The location is very good, the hotel is very nice.
Free parking Sorry, one way breakfast because of the Crown.
Great location, tastefully decorated rooms, good team, very clean, good breakfast. A real recommendation!
The two ladies in the house who take care of everything were very friendly, helpful, hardworking and very professional! The hotel as a whole is very clean and all hygiene measures are exemplary! The rooms are comfortable and well equipped! The bed is very comfortable! The location is perfect for staying in Mariazell!
Numerous prohibition signs annoyed us a little.
Nice furniture, good location, very quiet room (overlooking the courtyard), very nice staff.
Unfortunately the room was small, only an armchair and otherwise no seating.
Beautiful rooms
Small breakfast
We were very satisfied Thank you
the breakfast was excellent, the location of the hotel was great for our purposes, the rooms were very clean and tidy. Definitely recommended.
The heated towel rails were set too low for the towels to lie on the floor and the toilet was unprotected. The electrical line (the lamp was probably still missing), so 1 point is deducted, otherwise it would be 10.
Very pleasant, very clean small hotel. Very good bathroom. Nice beds
Great location, beautiful spacious room, very helpful staff.
Friendly staff, very nice rooms with plenty of storage, great showers and great beds.
The breakfast was very good, the location was great. The rooms were very clean. Unfortunately the weather was very bad. Thank goodness there were umbrellas from the hotel.
Excellent breakfast and cafe
Double rooms of different sizes; The 404 was very spacious. The bed is high, the mattress is firm, the shower is excellent. Due to hygiene rules, there are time intervals for breakfast (you must specify the groups, otherwise you will not eat at the same time), instead of a buffet, everything is served on a plate.
Availability by phone upon notification of delayed arrival.
Very large spacious room. For families, there is a second bedroom, a large bathroom and a separate toilet. Vertex
Rich, delicious
Generous breakfast. Delicious presso coffee. Lovely polite Hungarian staff and owner. Big spacious clean rooms. The accommodation is very close to the cabin lift. The interior of the renovated building is tasteful. It is close to the center.
There was no such
Delicious breakfast. Friendly staff. Spacious room. Incredibly close (2 minutes to the lift in ski boots.
Carrying suitcases up to the top floor.
The power team of 2 women does a great job. Taking off my hat!! Very good breakfast included, you always feel welcome. Thanks
We had an ideal rest in a comfortable room, in a clean environment. The very kind staff, who also speak Hungarian, helped us in everything. The breakfast was excellent, taking into account our wishes and being flexible. Storage of ski equipment is practical and accessible from outside the building. When packing, there was always a place right in front of the house (perhaps because it is paid for). In the evening, after the skiing time, we found a free space every day in the free parking area starting 30 meters away.
It doesn't depend on the accommodation providers, but one of the reasons for our choice was the location of the piste accommodation. Unfortunately, even after snowfall, several slopes of the ski resort accessible by ski lift two houses away were kept closed. The problem was offset by the fact that the nearby ski resorts (reachable in 5 or 30 minutes by car) provided an excellent alternative option - the ski pass is valid for all three resorts. Access to the peaks by ski lift offers a spectacular panorama and excursion opportunities for non-skiers as well.
Great location! Very clean! Rooms with bathrooms in their class!
The hospitality of the hotel manager and the amazing cleanliness deserve special attention!
Large room, comfortable bed, quiet location;
We were there for the third time and always satisfied. Spacious, nice and clean rooms, good breakfast and great location.
Everything was fine, we only have one suggestion for the apartments/family rooms: a small table with 4 chairs to be able to sit together in the evening and s. B. can play cards.....
Very friendly and polite staff! You can walk to the Basilica and Advent market in 2 minutes! The Bürgeralpe cable car is right next door!
Quick and uncomplicated check in, very good location, very friendly staff, good breakfast, very good value for money. Would return at any time.
Everything we needed was there. The staff is very friendly and accommodating. We also appreciated that the towels were not automatically changed every day, but only when needed. Christmas decoration is very beautiful and really atmospheric.
Unfortunately, in the evening with a glass of wine, etc. sitting together will not work, I missed it a little.
The location is excellent, the rooms are spacious and very pleasant. The bathroom is good, spacious, additional toilet, large shower.. excellent Breakfast is very good.
The temperature in the tastefully decorated breakfast room is quite breezy which makes the breakfast room feel less cozy.
Perfect! I forgot my backpack when I checked out. Even though the hotel was already closed for the holidays during the day, the hotel staff found an easy way for me to collect my backpack. Every request was answered immediately during the booking process. Just great!! I will be happy to return.
Great breakfast, room was very clean, mountain view
The safe could not be used, the message at the reception did not help because there were no batteries.
Very nice, clean hotel, excellent breakfast, rooms very well equipped
No lift
Very clean and beautiful. Breakfast, whatever your heart desires. very attractive,
The buns are fresh from the bakery, not previously baked. No problem
everything is fine
The breakfast was delicious and the bed comfortable
The breakfast was very good and the location was excellent for our purposes!
There are no hotel parking spaces. Parking in the immediate vicinity was a short-term parking zone.
Very clean and pleasant hotel. Excellently restored. Excellent breakfast. Very friendly staff - boss
Very clean and quiet accommodation, delicious breakfast with variety of fresh products, central location.
The rooms were very good and clean. The breakfast was delicious. I recommend immediately!!!
Very friendly welcome, large, clean rooms in the city center.
Large room neat furniture in the style of 1800. large shower/wc 1st floor with large roof terrace.
no staff.
The breakfast was ok, the rolls ran out very quickly.
It is called the hotel restaurant. But there is no restaurant. There is no elevator, I think it will be difficult with large luggage. No housekeeping for 2 nights stay. Actually there is no parking nearby and it is not listed on the main page!
excellent breakfast
Absolute cleanliness, warm welcome, they tried very hard to take care of us.
Unfortunately the room and bathroom were very small but still perfect for a short stay.
We booked the hotel because of the good reviews of the hotel. However, our expectations were far exceeded. The hotel is very attractive from the outside and very tastefully decorated inside. The rooms are spacious and very tastefully decorated. Bathroom with large shower, separate toilet, both very nicely equipped. A very good bed guarantees a good sleep! There is also a large flat-screen TV. The whole house is very clean. The breakfast was especially tasty, good choice, everything was very fresh and appetizing. Nothing left much to be desired. The boss herself and a very pleasant lady take care of the well-being of the guests and anticipate every wish. We are delighted and already planning our next stay in Mariazell. We highly recommend the hotel to every traveler, inside advice - perfect value for money!
There is nothing we can blame!
Very cozy hotel
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Breakfast was excellent - fresh food. Beds very comfortable - slept like a cotton ball, shower very spacious and above all everything clean. The location is beautiful - the hikes on the Bürgeralpe and especially the Gemeindealpe were nice! The most beautiful cherry, of course, is the Church of Our Lady of Celská...
Location, room, lovely furniture and staff who really care about guests.