Nothing.
Worst experience of all. This is a place with a "dubious reputation". There is an hourly sauna rental and, it seems, with "related services." Until three o'clock in the morning, the drunken "guests" of this establishment screamed in the yard, drank vodka and laughed homerically. Employees did not respond to complaints, answering "they will leave now." Which at three o'clock in the morning is outrageous in itself. One of the employees to my question “is it always so noisy in your place?” answered “yes, always when the saunas are working”. There is no restaurant, you can order food in the room. Of food, only rolls and sushi for the price of an airplane tail. Shabby walls, cracked mirrors and very tired furniture. The inability to adjust the intensity of the battery. With the battery turned on, it is unbearably stuffy and hot, but the windows cannot be opened, because drunken guests are yelling in the yard. Summary: Terrible experience, perhaps the worst in Armenia. I am not against the existence of such establishments, but is it possible to put some kind of identification badges for people who, by their strange habit, are used to sleeping at night? We would then avoid this place.
location
smelled like sewage in the room. short bed, legs dangling, offered additional services of inadequate quality (sauna)
terrible room, as if in a canary, all night long they heard how new guests were settled
nothing
First of all, I liked the design of the room itself, which was quite decent. Especially compared to completely outdated and cheap rooms of the same price category. Pleasant service - breakfast was brought to our room, mini-bar, sushi, order from the restaurant to the room. Beautiful neon lighting in the room. The territory of the hotel is conducive to outdoor walks, even in cool weather, there is a swimming pool.
Smell in the bathroom. The hotel we moved from had the same problem, so we must have been unlucky. It was just disgusting, sometimes it was difficult to stay longer than 5 minutes. Wi-Fi is not suitable for work, use LTE, since it catches well there. For some reason the water was cold. We did not complain, so maybe we would have been corrected, but it was not critical for us.
Poor location of the hotel, right next to a 6 lane main road. Very noisy at the pool from car traffic. Pool loungers were polluted with car exhaust, bad air from exhaust. The description of the hotel states that this is one of the quietest hotels in the city, quite the opposite! Very noisy hotel and surroundings. The water park, which should have been within walking distance, was closed and it was impossible to walk to it! There is a 6-lane road between them. There is no bridge, no tunnel, no pedestrian crossing.
My boyfriend and I went to this hotel for 10 nights. The location is super, 10-15 minutes drive to the city center, and in general is close to local attractions. Breakfast was included in the price as well as the pool. The staff is friendly, welcoming and always ready to help and advise. Breakfast is quite edible, there is little variety, but you definitely won’t stay hungry. They cook wonderfully in the restaurant at the hotel, everything is very tasty, for an adequate price tag. Wifi worked very well, there were no problems with it. The pool is not heated, but in the heat it is the most! Also, for an additional fee, a hookah is offered, they do it well, on good tobacco, but it is twice as expensive as you sit in a hookah bar in the city center. The hotel area is small, but green, there are pavilions where you can sit and eat. Thanks for the great welcome, we'll probably be back!
The hotel was not cleaned every day, which was frustrating. They came to clean up when we were in the room, at the request to come up later, did not return.
swimming pool. clean, cool, pool music is great!!!!
The staff is unwilling to serve the guests. being at the pool you need to beg for a menu, then look for someone to make an order. all the staff sits smoking at the reception ... a frill in the room once every three days. soap is not put, the dust is not wiped ...
Very nice hotel, great pool, cleanliness.
Not a very comfortable bed, the order was for one large one, in fact there was a double of two mattresses, and it was not very comfortable.
The room did not have the promised pool, for which the room was booked. When we went to see the administrator, it turned out that such rooms were already taken, only the one in which we were settled remained. There is a communal pool on the street, but it only works until 8 pm, which the administrator said after the pool was closed. Someone forgot condoms in the nightstand in the room itself. But perhaps it was an unobvious concern for the guests from the administration. At night, you can hear everything that happens in the hotel, soundproofing is not enough. If someone walks in heels up the stairs or drops a tray of spoons and forks, you will hear it.
Helpful staff, excellent breakfast buffet. I liked the territory of the hotel - cozy gazebos in the garden for lunch and dinner. Nice pool with a bar, hookahs.
kind and helpful staff fulfilled all the requests and wishes of a good forge. beautiful garden. location, only 7 minutes to the city thanks for the rest
comfort
problems with the bathroom
Very polite and friendly staff. good room service.
I can't mark anything.
Breakfast is great! There are few people in the hotels. We had breakfast alone in the hall.
The air conditioning is very weak 😐😓 because of this it is very hot in the room and it is hard to sleep 😓😓😓
staff and breakfast
cramped room, uncomfortable for the child. the entire refrigerator is filled with bottles from the bar, so that nothing fits your own. the hotel is located right on the highway. no walking area. the bed is short, my legs hung down with a height of 180) Our room was not in the photo in Booking.
The staff were friendly and the pool was relaxing.
The hotel was too noisy, especially at night. The doors were constantly slamming, talking loudly, and the radios of the staff were working at full capacity until late at night. The mini bar was not replenished regularly. To the objection that it is too loud, especially at night, they replied that this is not a quiet hotel, which is outrageous in itself, since it has nothing to do with it, but just completely inattentive behavior that we have never encountered before. .
The staff is the first and main plus of the hotel. Incredibly friendly, helpful, nice and nice people. Breakfast is the second plus, which is suitable for those who like to overeat deliciously in the morning. Clean and comfortable room with large soft beds and spacious bathrooms does not make you want to leave it as soon as possible.
Comfortable beds, large room.
It is worth adding lamps to the bedside tables.
Liked: the pool, the room itself, the territory of the hotel, the check-in went very well, the possibility of delivering food to the room itself, to the pool
Disliked: noise in the courtyard (apparently, the operation of some equipment, perhaps noise from work from the spa area), lack of breakfast assortment (you can also diversify the breakfast menu by adding cottage cheese, cereals or derivative dishes from these products), lack infrastructure near the hotel, some distance from the city center
Very good, but had a mini .... d.......
Cozy hotel with a swimming pool. Great pool bar. Excellent cuisine. Service room on top (any whim). Great staff except….see below…
Booked one large room with two bedrooms (very different from the simple rooms). I warned in advance (probably in vain) that there will be a late check-in. As a result, very cunning staff who worked on the night of July 06-07, 2021. they provided two simple rooms (separated the family), which did not suit me, explaining that my room was busy and would be free by 12.00. The next morning, of course, they provided the room, the one that I originally booked, but the sediment remained. If not for this incident put all 10 points. I hope the hotel management will pay attention to this misunderstanding.
Everything is super
Friendly staff at the front desk
No balcony, no restaurant, poor breakfast, very grumpy pool staff, one of them was very strange. Very very loud music in the pool. On a very busy road. I travel a lot for work, but this was really below par.
Due to the fact that people smoke everywhere in Yerevan, the hotel also seems to have an unpleasant smell in the room, a broken wardrobe door mirror, no blanket (on request, they bring it, they asked 3 times), very dirty mattresses on the sunbeds in the pool, and so the same old towels, the food is quite tasty, the room has all the accessories, as well as a mini bar
Service, quality, individual approach
The staff were nice, the pool was hygienic and the workers there were very friendly. The room was very good!
The air conditioning didn't work making it difficult to sleep and the hot tub buttons and lights didn't work. I expected more from the amenities because we booked a deluxe room and everything turned out differently. The food took a very long time to get it after we ordered.
Upgraded the room at no extra charge. There are nuances, in general, for the service, but they reacted quickly. Welcoming and kind.
Noise at night
Very comfortable stay :)
I liked the territory: a pond with fish, a gazebo, a pool with sun loungers. Room with a balcony. Quiet and nice hotel for relaxing. There is a casino nearby. A beautiful three-story sauna (book time in advance, there are many people who want to).
It is convenient to get from the airport and the city center only by taxi, but it is not expensive. It is necessary to book the time for going to the sauna in advance.
The location is not very convenient. Even though I like to walk, the center is too far and very gassed, because you have to walk along the road. But a taxi to the center - no more than 100 rubles, which fully compensates for the location of the hotel. Be aware that there is a pedestrian underpass halfway to the center at the zoo level. If we knew about it right away ..!) Otherwise, the hotel is excellent! Breakfast is plentiful. Includes: scrambled eggs / scrambled eggs / mashed potatoes + sausages / meatballs + yogurt + local cheese / sausage + butter + bread + coffee / tea + sour cream + jam. The hotel has three rooms sauna + swimming pool. The pool is included in the price, sauna + pool with slides or billiards for the evening must be ordered in advance and for a separate cost (approximately 300 rubles per hour, at least 2 hours).
There are obviously not enough outlets in the rooms (I had to unplug the TV from the outlet to turn on the charger for my mobile phone). And also there was a lack of a normal trash can (one, but very small, was in the bathroom). Everything else - 5+!
Number 207 - very stylish! Administrators Knarik and Arsen are smiling and very friendly. Arsen was very helpful in sorting out the taxi. In general, everything is very good.
Far from city center. Sometimes you get into traffic jams, and even by taxi it is not always possible to accurately calculate the time.
Very helpful staff, a beautiful girl administrator Knarik treated us to cognac before leaving. The room is clean, towels and sheets are changed every day.
There was very little choice for breakfast.
Great room, very comfortable and clean. Very responsive and friendly staff.
Rating - 10 points! Even before our arrival, Knarik (tourism manager from Green Palace) contacted me several times via WhatsUp, clarified the details and was always very polite and friendly, as if we were old friends) It's nice) and immediately very accommodating) The hotel itself is located not in the center, but this is rather a plus). Large green area, not noisy. By taxi to get anywhere in the city - Pts available. From 80 to 150 rubles. I was pleased with the warm welcome and good organization. Everything is clear: meeting at the airport, transfer, clean rooms (daily cleaning and replacement of linen and necessary personal hygiene accessories). At our request, a kettle and an iron were brought to the room. Separately, I would like to note the varied and very tasty breakfasts) as a buffet. The choice was for every taste. Knarik always kept in touch with us, all issues were quickly resolved, down to the smallest detail at any time.
No downsides)
breakfast was in a small cafe, at home, we liked breakfast
You need to add light, the rooms and corridors are very dark!
Everything was great, from the meeting at the airport to our difficult departure. The staff, and in particular the pleasant, in all respects, manager Knarik, treated us like their relatives. Always helpful and smiling. The breakfast was excellent, everything is very tasty and homemade. The rooms are clean and cleaned regularly. Thank you very much for your welcome.
arrived late in the evening, and we were greeted so well that we will return here soon. We started to eat late in the evening, the cuisine is very tasty, we were treated to wine and cognac. The rooms are large and spacious, everything is comfortable. Mattresses are soft, sleep well. many thanks to all the staff, we will be back soon
everything is super
I didn't like anything at all.
Do not under any circumstances stay at this hotel. Service is low. Very expensive, but the level of comfort is very low. Paid for a suite, and the room is not even up to the standard. Someone stole candy from the room. Very unpleasant. Loud music often plays somewhere nearby at night. Most likely people walk in their saunas. The cleaning lady constantly forgot to put something: either slippers, or a towel, or a sheet. Breakfast is the most primitive and monotonous. For that kind of money, you can somehow diversify it. We can't really say anything good. Antediluvian hotel. The renovation is very old and ugly. We do not recommend this hotel.
The hotel exceeded all our expectations. A beautiful green area with gazebos, a fountain, a pond, a large room with a balcony just surprised me. The hotel is located a little from the center, but it takes 5-10 minutes to drive along the central highway, depending on traffic jams. Taxis are not at all expensive compared to St. Petersburg. The kitchen is open around the clock, with normal prices, I would say inexpensive, so it makes no sense to go to the city center for lunch. When we asked if I wanted soup at night, they told me that they would cook soup and meat, whatever we wanted. Very delicious food!!! In the heat, the outdoor pool on site saves, this is a huge plus for the hotel. Beautiful sun loungers, towels are given by the pool, so it makes no sense to drag them out of the room. There is also a bar with drinks and small snacks and food, so you can have a bite and eat without leaving the pool. As for the staff here, I would rate 1000!!!!!! Having traveled half the world, I have never met such a friendly, friendly, helpful staff. The service is incredible! VACHE and KNARICK You are simply the best staff in the hotel. When we checked in on the first day and we did not have cash, I asked the reception where I could change money nearby to get to the city center for a walk. Instead of answering the question, I saw how Vache (then I didn’t know his name yet) puts money on the counter and says take it on the road now, and give it back in the evening. I was surprised by such an act that I almost burst into tears from the kindness of this man. Nowhere have I met such a sensitive attitude. I'm not talking about short, but pleasant and unobtrusive conversations with the staff about our vacation. They will always advise where to go, how to get there, and this is without the imposition of travel agencies and some kind of excursions, on the contrary, they will tell you how to do it cheaper and better. THANK YOU VERY MUCH to Vache for getting to know ten-year-old Akhtamar cognac (I didn’t like cognac, but this one is completely different), as well as for delicious homemade wine. We will definitely come back and only here!
There are no cons, read the review.
Horrible breakfast. Dry bread. Vegetables that were cut many days ago. There was simply nothing to eat.
I opened the window to the garbage corner. It was terrible!!!!
Thanks to all the staff of the hotel, especially Knarik for their professionalism. Very attentive to their guests)))! The rooms are clean, the food is delicious, everything is at the highest level))) There is a swimming pool in the yard, just right on hot days. All the amenities for a family holiday. We'll definitely be back.
BREAKFAST WAS SATISFACTORY ONLY A LITTLE, bread, fruit juices and coffee<instant coffee<
nothing special.
I liked the room, two rooms (bedrooms) with separate bathrooms are separated by a common living room. There is a mini bar, a restaurant open around the clock, a swimming pool from morning to 20:00. Attentive staff, quickly responded to questions and requests. Underground parking, quite spacious.
Poor breakfasts. No free drinking water in the room.
The price does not match the quality Bathroom smells of sewage Dirty socks from past guests in the closet in the room The walls are messed up The staff, on claims and a request to change the room, began to scream and say that they were not satisfied, I could leave There is no price for the minibar
Very attentive and kind staff. The Sose manager told and marked on the map all the sights of Yerevan. The hotel provided a free transfer from the airport. Very good and not expensive guide Eduard. We traveled with him almost all of Armenia. The hotel staff is well aware of the history of their state. Thanks to such people, our vacation was rich and interesting. We recommend everyone to take the guide Eduard, he tries to give everything to the maximum, for a moderate fee.
The best hotel in Yerevan good good staff Especially Vache who helps in everything shows