Location, building itself, nice room, nice hotel interior and lovely patio.” Compliment on arrival, room extension.
beautiful beautiful hotel, there are balconies, breakfast until 11h, it is possible to extend. good linen, pillows.
everything is perfect, I thank the team and the administration for such a wonderful approach to visitors in matters of any requests.
location, comfort
a little unlucky with the view from the window, but in general it did not affect the experience
location, cleanliness
Everything is fine
super location, great service.
small rooms
All at the highest level. Both the location and the staff.
Everything went well
super location! in the center, close to many restaurants and bars! Great service ! The staff is friendly
Well, very small rooms for 5 stars!
clean, fresh rooms, comfortable beds, bar with delicious cocktails, very good breakfast
everyone was happy
Everything is very good.
Any
Elegant decor Great location Quality breakfast a la carte Beautiful courtyard
Small selection in Breakfast buffet section. Tiny gym and pool
Location is good, outdoor pool with rooftop bar is great
A beautiful hotel in a beautiful historical building, in the very center of Yerevan. You go out, and you already started a walk through the historical center! The beds are comfortable, the cosmetics in the bathrooms are up to par. The breakfast is rich and corresponds to the level of the hotel, it takes place in the hall, overlooking the beautiful square with a fountain. The overall atmosphere of the hotel is relaxing.
Unfortunately, there is no historical spirit left inside the hotel, which is what you expect after examining the facade. The pool started to be cleaned from the moment it was opened and the first guests arrived, although in a 5 * hotel, it should be ready by the stated time.
Excellent hotel. Located in the very center of the city. Absolutely all the staff are the nicest people. Stylish, tastefully done interior, cleanliness, delicious and incredibly varied breakfast, it is physically impossible to try everything that is offered. In the evenings in the atrium live music of the highest level of performance.
There's no such thing
Incredible breakfast and incredible service from the friendly staff! Highly recommended.
room location.
there is not always a place to park in front of the hotel.
it was very good
Great hotel, great staff
there's no such thing
Great location, nice staff, clean room.
View of the courtyard where the lobby is. People are there almost around the clock, early in the morning children scream. It was stuffy in our room, so we had to open the windows and listen to everything that was happening there. Sauna does not work well, which also needs to be booked in advance.
Cozy rooms, impeccable service. Very convenient location. This hotel is comfortable to stay in both winter and summer. All the most interesting things are within walking distance.
There's no such thing
This is the best hotel in Yerevan! everything is perfect in it - great place, lovely friendly and impeccable staff. A special plus is a very comfortable bed and a delicious breakfast!
Very friendly staff, very nice and polite maids, great view, very nice stay!
very convenient location, delicious breakfast, very clean, friendly staff
the smell of cigarettes in the room
Liked everything.
Everything was just gorgeous.
In general, the hotel is good. Excellent location, clean rooms, parquet flooring, high ceilings. There are no serious complaints. It can be safely recommended for a visit to Yerevan. The only thing I especially want to say, because it's a shame: monstrously dirty balconies! I would be ashamed if I were the owners of the hotel. It is a shame to wear the status of 5 stars, it is a shame that guests see such a disgrace.
Management sucks! Everything is good, sometimes bad, people work very unevenly. Either everyone is kind, or they can say that they understand only English, the room was clean upon arrival, but during our stay they cleaned carelessly, cosmetics were not reported. The concierge service also works unfinished, I could not order a bouquet in the room. Breakfast was not impressive: sausages and scrambled eggs at 9 am were cold. The choice of food is not great. The hotel is somewhat morally obsolete: plumbing looks antediluvian, the air conditioning system also does not meet modern requirements - it blows directly on the pillow. Attention, the metro passes under the hotel, the vibration is felt very well! Well, the main complaint: the balcony is never removed!! all filthy with pigeon droppings and feathers, the same goes for the armchair. Dirty to such an extent that it is impossible to go out in slippers!
location
Cheerful welcome. No language barrier. Attentive, friendly and positive staff. Excellent location: quite quiet and at the same time a 2-minute walk from the Republic Square, from the Opera, 5 minutes from the Cascade. Nice, clean and cozy room with a balcony, daily sweet compliments in the room. A chic breakfast buffet: everything is very tasty, a beautiful view of the fountain and the Moscow cinema. Cozy patio/winter garden. Good private tours. Transfer from the airport and back.
We liked everything.
Delicious breakfasts, good service, good rooms and a large-comfortable bed the center, everything is within walking distance
1. staff. Ready to help with any questions; 2. number. There is everything you need; 3. ideal location. All major attractions within walking distance.
"tired" shower cabin, needs repair. But this does not overshadow the rest.
Staff attitude 👍👍
Breakfast does not hold up to jadeite 4 stars, but 5 stars -, urgently corrected
It's amazing how in a hotel with a great history, they managed to save their soul. In many modern hotels, everything seems to be beautiful, modern, but there is no soul - but here everything is balanced, lively, sincere. The concern for cleanliness and safety is brought to some transcendental level, but at the same time it is not annoying at all.
When ordering food in the room, the room did not have enough table size for dinner. I had to have dinner on the windowsill, but this had some special charm, since the window sill is very large the size of a table, and the open window to the street added color. So this is a minus that has become a plus.
the hotel is in the city center, all the delicious restaurants and cafes are nearby… see the sights within walking distance… the cascade.. opera.. museums… everything is nearby… the staff is very friendly and helpful… all your wishes… the pool on the roof is a fairy tale… you order coffee, and they bring you three more pies-compliment
Great location, wonderful staff, delicious breakfast, clean room, great bed.
The windows overlooked the neighboring roof, there were bars on the windows, this is a deluxe room.
The hotel is ideally located in the heart of Yerevan. Small but very comfortable and clean classic rooms. The rooftop pool and terrace is a real plus in summer.
The room overlooked a courtyard that served as a technical room, which was not necessarily very pleasant and very dark.
Very cool hotel, friendly staff, treated to free coffee while waiting for the room (we arrived early to check in). Rooftop pool, spa, location in the very center, near a cinema, all foreign films in Russian! Super! We'll be back in October :)
I liked everything very much. Rest is great. We will definitely come back here again. Suzy's PR manager is generally beyond praise. Very sensitive attitude to every problem of the guest. Special thanks for visiting the chocolate party. Feelings are unforgettable.
This has not been observed
I often visit Yerevan and always stay at this hotel and there are many reasons for this: they are greeted with a smile, caring staff, attentive managers, sterile cleanliness in the room, top-level service, an outdoor pool is available during the day, where you can relax and have a delicious meal ... .Suzanne is generally an Energizer person👌 you always want to return to them!!!!!
Great location, clean rooms, great staff! A special atmosphere is created by Suzy-PR manager of the hotel, special thanks to her ❤️❤️❤️
Amazing hotel in the heart of Yerevan. The most beautiful! Very clean. The entire staff of the hotel is very hospitable, kind, friendly. It was very comfortable to rest. On your birthday, a compliment from the hotel: a cake and congratulations. A chic hall, everything is in vibrant colors, classical music in the hall, very beautiful. On the roof there is a swimming pool and a bar where you can have a great time after long walks around the city. I didn't want to leave the hotel.
At breakfast, guests cannot help themselves, everything through the waiter, who is not always free for you. Hope this is temporary.
Staff very welcoming and friendly Great lunch
SPA services
Comfort, location, everything is great
Everything was great