beautiful hotel, wonderful people, gorgeous bed, quiet, wonderful sauna
Excellent hotel. The location seems to be not in the center, but in 20-25 minutes you can walk to the main attractions. The room is not small, there are slippers, a bathrobe, a horn and a sponge for shoes! Breakfast is good, there is plenty to choose from. I did not use the spa, but my friends visited and were very pleased. Mattress of the last degree of hardness, then only a wooden board). It's good for me, but princesses "on a pea" may be uncomfortable. Payment is accepted on site in cash and by credit card. Not far towards the center, I recommend Yerevan Tavern - delicious Armenian cuisine and a large selection of dishes.
sauna and hammam are great 😍
noisy air conditioner
Luxurious hotel! In other cities, I don’t take rooms far from the center so as not to get there for a long time. But then 5-8 minutes by taxi and you are in the center! A chic cozy room, on the 5th floor, a sauna and a hammam (separately) with swimming pools - we booked for 1 person and felt like a king :) Perfect varied breakfasts, a comfortable bed, it's nice to relax! Excellent wi-fi! All in all, I definitely recommend this hotel to everyone! There is an elevator if you are high, there is a bar and a restaurant, friendly staff! The best in Yerevan!
Nice staff, free sauna, big room, good value for money
Small single bed in double room
There is no sauna in the sauna, only a hammam. The steam room itself also leaves much to be desired.
excellent interior, cleanliness, convenience, large rooms, excellent sauna with pool
poor wifi in the room
Big number. Comfortable place to work, fast and stable Wi-Fi. Prompt delivery of food to the room. An excellent and clean sauna with a swimming pool (small) is included in the price, the number of visits per stay is unlimited, even alone I advise you to book at least 2 hours, one was not enough for me. Quiet. The breakfast is quite varied.
Quite a stretched minus of course, but the hotel is a little out of the way, there is nothing special right in walking distance, it takes 15-20 minutes to walk to the center.
Great number! The room has absolutely everything. Very friendly people work at the hotel!! special thanks to Yonis (sorry, maybe I spelled the name wrong) he helped and just a nice person! The room is very spacious, clean, etc. Everything is available, everything is clean, everything works. breakfast is a catharsis !!! thank you people, thank you hotel, thank you Yerevan!!
saunas, a swimming pool, helpful staff, a sightseeing tour, the cost of individual excursions and the comfort of their provision. gray omelet for breakfast. when ordering from the menu, it takes a very long time to cook and not very high quality
cleaning, general cleanliness of the room, maybe the child walked barefoot and his feet were dirty.
I liked the attitude of the staff - extremely polite and attentive - starting with the guys at the reception, the manager Elya, the maid Rita, Marina from the bar, the security guard - could not remember his name. Just a sincere homely atmosphere. All requests were answered promptly! Well done!!!
A small, beautifully renovated, quiet hotel, within walking distance from Northern Avenue, Republic Square. 15 minutes on foot. The standard room, as stated, is very spacious, really 30 meters, cleaned every day, towels are also changed every day. At breakfast, it is worth noting delicious coffee, obviously boiled, insoluble options. There is always a choice of fresh salads, stewed vegetables, something meat, you can have a very hearty breakfast). I liked the opportunity to order food from the menu at any time of the day (very convenient if you returned to the hotel late), they will serve it in the breakfast room or bring it to your room.
The bed linen is clean, snow-white, but the duvet covers had small holes, maybe from frequent washing, I don’t know. But, nevertheless, it slightly spoils the overall impression. The hamam did not work, only the sauna area worked. Not very convenient in this area, no extra towels, you have to take from the room, there is no way to dry your head there, you have to go up to your room with a wet head.
Polite friendly staff, pleasant atmosphere, cleanliness and availability of everything you need in the room! great delicious varied breakfast!
the only downside in room 201 is the shower cabin leaking and the floor (CLEAN FLOOR) was full of water!
Decent hotel near the city center. Walk to Republic Square - 20 minutes. Good breakfasts. Staying for a few days is quite comfortable.
No bedside table and no bedside light on my side of the bed (after all, the hotel bills itself as a 4-star, damn me...)
The staff is very polite, everyone is smiling, the room is large, bright, quiet, has everything you need, the bed is comfortable, large, air conditioning works, everything you need in the bathroom, Wi-Fi is excellent. The breakfast is great. Huge selection of food, seasonal fruits, everything is very tasty.
It is desirable that there is a restaurant where you can eat at lunch and in the evening. Some people like to eat in the room, but I like to be served by a waiter in a restaurant. The room is for sleeping, and the food should be in the restaurant.
nice new hotel, clean, friendly staff, good room arrangement. varied breakfast
the refrigerator is a little noisy, the general air conditioner seems to turn off at night and it becomes stuffy
Nice people and good location. Beautiful room. the cleaning lady is the best compliment to Ella, the housekeeper, and a compliment to Andranik, he is the best guy
I have been coming to this hotel for 4 years now and I notice that the quality keeps dropping. the breakfast is not worth it, it's not a 4 star breakfast but more like a 2 star. breakfast is always the same and gets a bit boring. Some of the staff are unprofessional and sometimes make you feel unwelcome
Great accomodation and above all very great personality
friendliness of staff, good breakfast
1. the room was quiet despite the fact that the room was next to the restaurant 2. excellent hammam, cool pool, sauna and hammam must be booked preferably a day in advance. maybe more than an hour 3. a bottle of champagne and fruit for a birthday 4: large suite 5. own underground parking 6. you order a drink, they bring it to your room and immediately pay, you can use a card 7. The room is always cool despite the heat. split system works loudly 8. towels are changed every day, they brought a flower vase on request 9. there is a safe in the room, it was closed upon arrival, but the hotel employee came and opened it, and also checked whether we understood correctly how to use it 10. Helped to bring things on arrival, offered to bring things on departure
1. water was not delivered on the first day of arrival, in the evening we asked for it. after the second Reminder they said that they would put it after cleaning and recommended drinking from the tap. after cleaning the next day they gave only one bottle for two 2. the glasses and the plate were not washed 3. garbage was not always taken out 4. the chef offered to take out the birthday cake (which we bought ourselves) to the waitress for breakfast, she ran away, leaving the candles in the cake to burn out 5. on the 2nd floor, the iron stains clothes, after that they cleaned the iron, on the 3rd floor they made an iron after request. maids in front of you scold other guests. in the rules of the hotel (the book is on the table) it is written that the iron is brought to the room, but this is not so 6. The hotel has two small swimming pools, next to the sauna or hammam. In one of these rooms, the toilet was dirty, or rather the toilet bowl was stained from the feces of past guests. 7. stains on the carpet from past guests
great hotel, good breakfasts, I recommend the spa area (it's free)
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small number. Noisy from the pool.
Thanks to the staff for their professionalism. I especially want to note the administrator Andranik, he works at a high level of Michelin standards. Keep it up, we will definitely stay with you again.
all
Nothing
polite accommodation staff! colorful hotel! everything is very clean and customer oriented!
The cost of living included a gluttonous excursion. we were looking forward to exploring the capital. the driver took us to the memorial and that's where all the good stuff ended. he didn't mention any sights. constantly talking on the phone. allowed himself to shout at us for the fact that we communicate with each other, and not listen to his chatter about Armenian cars. called me personally a “shame of the nation” because I am Armenian and do not know the language. shut up all the girls in the car with the phrase "shut up woman, your day is March 8." I sat in the car and cried from resentment, and he continued his offensive phrases. as a result, to the questions “where to go, where to eat, where to drink and what institutions, theaters, galleries, bars there are,” he answered that he was not literate and did not know anything. in the end, we didn’t learn anything about the city, heard a bunch of insults and ended the tour with the words “it would be better to spend this time in some other way”
The staff was always ready to help (Andronic and Marina - thank you very much). Excellent, clean and spacious rooms, good light and sound insulation. The bed was very comfortable and the sleep was sound, although the bed seemed a bit hard.
There was a door without a closer, I left for breakfast and left the door ajar, then I was more attentive.
Spacious lobby, beautiful decor. Always friendly staff. They will always help with a glass and fresh water and a corkscrew))) Varied, hearty breakfast. Perfect housekeeping. Everything you need is inside. There is a veranda in the courtyard, it is fashionable to sit at tables in seclusion from the city. Opposite the restaurant and bank, mini shop. The staff carefully prepared the sauna for us every time to the right temperature. Promptly helped to resolve the issue with the details of the booking / transfer / excursion. THANK YOU SO MUCH TO THE TEAM ♥️
There's no such thing. There are a couple of technical points: in the bathrooms, a little water leaks in the showers. Some rooms have little light (dim). The second sauna with Hammam did not work (there is a repair)
Wonderful hotel! I want to thank all the staff of the hotel for the good attitude towards the guests. Any questions were immediately resolved. I especially want to thank Varouj and Kristina for their hospitality, you were very helpful with advice. The room was quite comfortable and spacious with good soundproofing. The breakfasts were quite satisfactory. I really liked the presence of a spa with a sauna and a pool. The hotel is not in the city center, but not far from the center. Pleased that the hotel is located in a quiet place.
Rooms were clean, very quiet location, staff very friendly and attentive. Overall, for the price, you can't complain. You had to reserve the wellness center in advance at the front desk so that you have space for a certain time.
Contrary to the description of the room (standard double room) there was no minibar/refrigerator, safe and wardrobe, only a chest of drawers. Here I would like a better description of the room, if you must attach importance to these things.
Very nice staff, every day for breakfast there is a small variety. You can book a SPA zone for free - a Finnish sauna or a hammam. There is an order for food in the room. The rooms are well maintained. Excellent cleaning quality.
Some rooms of the same economy category are smaller in size, without a refrigerator and a wardrobe for clothes. Missing kettle in the room
Convenient location. Excellent value for money. Friendly staff ready to answer any questions. Spacious comfortable room. Varied hearty breakfast. It is also possible to order the half board service. 24 hour bar. The price includes access to the pool / sauna, but the time of the visit must be agreed in advance. There is an iron and ironing board on each floor, so you can iron your own clothes. Is there a safe in the room. Excellent hotel
There is no such
✅location - 20 minutes to Cascade and Republic Square ✅ Delicious breakfasts for all tastes ✅polite, friendly staff ✅ spa complex, including sauna, hammam and pools, book in advance and use only your company ✅clean spacious beautiful room overlooking the Hrazdan stadium and the Ararat factory ✅excellent interesting excursions
Great hotel, definitely deserves 4 stars. I really liked the staff, they always prompt, help, very attentive. I especially want to mention the man who helped with the safe, suitcases, sauna, hammam. A very pleasant and attentive person. I also want to mention Artak, transfer from the airport, he suggested everything, told me, helped me change money, advised me where to eat, in general 👍🏻.
First, about the staff: very friendly employees and employees! They will show you everything, they will help you. Breakfast: delicious and varied! Many hearty dishes (meatballs, fish, grilled vegetables, etc.), as well as light ones (cottage cheese, porridge, muesli). The advantage of the spa is that only you go there with your company, there are no others there. About the room: we lived in a room with two bedrooms and one hall. Each bedroom had a separate bathroom with shower and sink. Disposable toothbrushes, toothpaste and a razor were provided (free of charge). The ideal solution for a family. Everyone goes to sleep in their rooms, and those who do not want to sleep remain in the hall, and no one disturbs anyone. There is a TV in every room. The presence of such a number of rooms at such a pleasant price is a rarity (I proceed from my experience of searching on booking). I liked it very much!
Cleanliness, great variety of breakfasts, lovely staff. Excellent spa area. Separately, I want to note the assistant administrator Varouzh, he is always ready to help and give advice on where and how to go and help (if necessary) with things. Thanks a lot to the maids Rita, Gohar and Sonya. Many thanks to Artak for his city tour and organization of the meeting at the airport. And of course the manager Irina. It would not be bad to encourage the good work of the team.
Liked everything! Wonderful friendly staff who tried to help in everything, despite the full workload of the hotel; clean, beautiful, spacious, comfortable, quiet rooms (and we visited three different types!); delicious food in the restaurant for adequate money and a good breakfast; excellent spa areas (were in one of the two, it is small and must be rented in advance, but you will be alone there!); good location (albeit not in the very heart of the city, but still in the center and no noise on the street), you can walk almost anywhere on foot with a pleasant route or get there in 10 minutes by a cheap taxi.
It's very hard to find fault with something. Perhaps you can only think of a couple of things: the beds were hard (but this is a matter of taste) and not all rooms had good Wi-Fi. It was a bit difficult to work from the room using it, but it was decided by a local SIM card with unlimited internet.
Very polite staff. The bar is open 24 hours. 2 different spas to choose from: Finnish sauna or Turkish hammam. They are free, you just need to book in advance for yourself. Repair in very good condition. The choice of food for breakfast changes every day. The rooms are very warm and clean.
There weren't even cons.
cleanliness, room, convenience
failures with wi-fi, there was practically no internet. many times employees tried to reconnect but without success
Delicious breakfasts, clean room, and, most importantly, a sauna. We are ready to come back just for her sake! Special thanks to the hotel staff for their friendliness and care!
I did not find any cons
Extremely hospitable staff, trying to solve all emerging issues. We arrived early around 9 am, we were given the opportunity to have breakfast. The breakfasts were varied daily, very tasty and plentiful. Salads, fried and salted fish, pancakes, cereals, boiled and fried vegetables, chicken were always in abundance on the buffet. The hotel provides a free sightseeing tour. It was conducted to us by Artak, a man who wholeheartedly worries about the fate of his country, who spoke with enthusiasm about Armenian traditions. A wonderful sauna and swimming pool are also included in the price. Hamam in February warmed up for a long time, so if you choose, we recommend the option with a sauna.
Cool water in the jacuzzi.
Large room, furniture and fixtures are almost new. Hairdryer didn't work, got a new one. The staff is friendly, the breakfast is ok. Sauna and hammam are great.
Somewhat far from the center, but at the lowest prices for Yerevan taxi it is not noticeable
An excellent hotel, very comfortable and quite modern, but it is worth noting the staff, a very sincere attitude towards customers, I send a special hello to Varush, he helped us a lot in finding interesting places, he even took us to the store in the evening so that we would not get lost)) And now a separate hello to our guide Artak (aka Zoloto)), met us at the airport, gave us the best tour of the city and the sights, showed us the most delicious places!
Very friendly attitude towards guests. In general, perhaps this is the best vacation ever in another country.
Everything was top notch. Met and settled. Was in a spa with a Turkish sauna. Everything is clean, beautiful, warm. There is underground parking. Not far to the right of the hotel, there is a kebab shop, delicious.
The mattress could be a little softer, the pillow and blanket a little bigger.
Wonderful hotel and excellent, attentive, helpful and mega-friendly staff! The hotel is located near the center. This distance can be easily covered on foot. We lived in a two-room suite. The room is large, with a spacious living room and two bedrooms. Each bedroom has a bathroom. Everywhere is clean and tidy. Good soundproofing. The room has quality furniture. The beds are comfortable. For breakfast, the choice of dishes is quite diverse, you definitely will not stay hungry. Hamam liked it very much! A nice bonus was a sightseeing tour of Yerevan, for which special thanks! We will definitely be staying again!
The room is heated by air conditioning. Noise is heard during operation. For some it may be important. For us it was not critical.
The reception was excellent, there was an unfortunate incident with the room we booked but the staff were very quick to resolve the issue. The room is clean and comfortable, warm and quiet. The cleaning women were kind and smiling. The breakfast was very good with several options. We tried the pool and sauna, nice style and clean too. Andranik, Ella and another kid from the bar whose name I don't remember unfortunately, were very helpful and willing to help us with anything. Thank you! I suggest it!
Things are good! It was especially pleasant for us to communicate with our guide Artek! After all, the opinion about the camp depends on the people with whom we communicated. Very pleasant, beautiful, emotional and friendly person! Artek helped us in everything, where to see what, where to buy, he took us to shops, even helped us choose fashionable clothes, he booked dinners in the best restaurants of Armenian and European cuisine. His patriotic attitude towards the Motherland was passed on to us. We really want to maintain friendly relations with Armenia. And to all guests from Russia, we highly recommend making friends with Artek. You will not regret!!!!
cleanliness in the rooms, excellent textiles; great sauna and clean pool
does not reach 4 *: there is no tea set in the rooms; breakfast is poor. The mattresses are hard, in some rooms (407) the heating does not work well - it's cold.
Everything is very comfortable and beautiful.
We liked everything
Excellent staff, good location, private sightseeing tour included, baths and saunas individually booked according to your request, the whole spa complex is very clean.
We were in the winter, the room was cool, but they gave us an additional heater)
I liked everything: staff, food delivery to the room, bathrobes, mattress, wifi. Breakfast for 4 nights did not get bored: change of salads and hot, Caesar was especially pleased) dessert also changes: cheesecakes, casserole, pancakes, etc. There is oriental coffee, fruits, porridge! But the best moment is the spa. Were in the hammam, and in the sauna. We found a delicious barbecue near the hotel: from the hotel to the right, again to the right, we go along the road to the pedestrian crossing, cross the road and bump into a strange store / cafe, men behind the glass fry barbecue there. You there! Well, very tasty and inexpensive.
Does not apply to the hotel. If you fill in the Grace Spa Hotel Forum in Yandex Taxi, then you will arrive a little in the wrong place, but our taxi driver found out everything himself and found the hotel) there is a dot on google maps correctly
Wonderful cozy hotel with excellent service
the staff is very accommodating and friendly. excellent value for money
it was cold in the room
Very nice staff.
Breakfasts are the same, a small selection of dishes. After 9 hours not all products were reported.
The room is spacious and clean. Wifi is great, beds are comfortable. Hairdryer, slippers, bathrobes, shampoos, etc. are present. Clean, unwashed linen and towels. Refrigerator and safe available. Good breakfasts. Amazingly polite and always ready to help hotel staff. The hotel provided a free sightseeing tour of Yerevan with a wonderful guide. Great spa area. Only wonderful impressions of the hotel. We are the first in Yerevan and did not expect that we would be so hospitably welcomed here. We will definitely come back here and recommend to everyone.
The service attitude is very good 👍 Very quiet 🤫 Clean and well-managed The room is very big
Occasionally the network will be stuck and the signal will be lost. Fortunately, the recovery time is very short