Hotel
Prices from: $50

Guest reviews about Lake Buenavista Apart Hotel & Suites

Zarate 82, 5251 Villa Carlos Paz, ArgentinaShow on map
8.4 Very good
Price from: $50

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Rating

8.4 Very good 178 reviews
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.2
Location
8.9
Free WiFi
5.7

Guest Reviews

Apartment with Lake View (4 Adults)
4 nights
September 2022
Family
Fressero
26 Sep 2022
7.0
NOT SATISFIED!!!

Lack of maintenance of the place. The photos they show do not match reality. The pool with dirty water and a lot of chlorine impossible to enter. Old appliance room. To get to the dining room we had to do it from the outside, which is why on a rainy and hail day we GET WET. Dangerous for people with problems going up and down stairs since to go to the different areas of the place you must use them. The shower in the morning you could not regulate the temperature of the water (you burned) and at night there was no hot water. Breakfast should be more varied

Deluxe suite
2 nights
September 2022
Family
Claudia
19 Sep 2022
8.0
Very good

The television did not work, it had no control, first night it turned on manually, then it didn't even turn on. I was never able to connect to the.wifi from the room.

Deluxe suite
3 nights
September 2022
Couple
Karito
7 Sep 2022
6.0
Disappointment

Lack of maintenance. I went 5 years ago and was amazed. But now I'm disappointed. Very little maintenance. There was no internet in the room. And they charged me the price in dollars. Much more expensive than when I booked 1 month ago. I have never had to pay more than when booking. Completely disappointed. the price is not worth it

Deluxe suite
2 nights
August 2022
Couple
Nanchur
31 Aug 2022
8.0
Beautiful

Heated pool and gym out of repair Wi-Fi failure

Apartment with Lake View (2 Adults)
5 nights
June 2022
Family
Luis
26 Jun 2022
5.0
lack of improvement details with little

Lack of details in the apartment.

Apartment with Lake View (4 Adults)
1 night
June 2022
Family
Nora
14 Jun 2022
6.0
Good

The entrance is on a very steep dirt road. Number 19 view was not on the lake, but on the roof of other apartments. Inside the apartment, the bathroom has an open ceiling and the noise passes through to the rest of the apartment. There are many bumps in this place, too many stairs outside and inside the apartment, bumps in the bathroom, bumps in the kitchen and in the living room.

Apartment with Lake View (4 Adults)
1 night
May 2022
Family
Robertopereira
9 May 2022
10
excellent

We could not connect to the Wi-Fi network throughout the stay, which did not reach the apartment, then there is nothing to add

Deluxe suite
2 nights
May 2022
Couple
Sergio
6 May 2022
8.0
Good

Lack of service.

Deluxe suite
4 nights
May 2022
Couple
Jpuebla57
2 May 2022
10
They made me have a good time!!!!

You must update the white !!!!!!

Apartment with Lake View (4 Adults)
4 nights
April 2022
Family
Melba
15 Apr 2022
7.0
great view of the lake. comfortable apartments, with a small repair. regular cleaning. excellent staff service

Although it has a privileged view, if you are traveling without your own car, you are far from the center and there is nothing to eat nearby. The place does not offer dinner and it would be desirable if it did. acceptable breakfast.

Deluxe suite
2 nights
December 2021
Family
Costa
29 Jan 2022
4.0
Under the current circumstances, I would not return.

The facilities are great but they didn't have proper maintenance. We couldn't use the gym any day, we asked for help and they told us they used it before and they never came to help us, the equipment is very worn out to the point that it can't be used. The bike is literally wired, it would be preferable to have it closed than to pretend that someone can train there. I was charged for the room, rounding up the dollar, and when I asked the person who performed the operation why, he said "because" with the movement of the shoulders, as children do. The wifi didn't reach the room, the smell in the room was nauseating, the cleaning was low, then they filled with the smell of bleach without a good cleaning, they only have rooms with carpet, and since they are not in clean conditions, they create a smell. We were then upgraded to a very comfortable and well equipped duplex with less smell but just as dirty. The whirlpool was yellow, horror. They don't have an elevator.

Deluxe suite
3 nights
January 2022
Family
Diaz
29 Jan 2022
4.0
No price-service ratio

Leaky ceilings, dirty sheets, mediocre breakfast, broken bar, spiders in the room

Deluxe suite
4 nights
November 2021
Couple
Verónica
16 Jan 2022
8.0
Very good attention

We had issues with the room; but we spoke to the front desk and they moved us very kindly.

Deluxe suite
4 nights
December 2021
Couple
Carina
18 Dec 2021
9.0
Poor Wi-Fi signal (almost non-existent)

Very poor Wi-Fi signal throughout the complex.

Apartment with Lake View (4 Adults)
1 night
November 2021
Family
Jesica
20 Nov 2021
10
Excelente

Any

Apartment with Lake View (4 Adults)
3 nights
September 2021
Family
Vanina
19 Oct 2021
8.0
very nice to go with family

neglect of the park, it's a shame. They have many water sources without a functioning waterfall, with stagnant water, a breeding ground for mosquitoes. there were mosquitoes in the rooms. they must be careful

Deluxe suite
1 night
October 2021
Couple
Melina
13 Oct 2021
10
I didn't want to go!

All liked it.

5 nights
October 2021
Couple
Anonymous
9 Oct 2021
10
Everything is fine

Any

Apartment with Lake View (2 Adults)
3 nights
September 2021
Couple
Dante
4 Oct 2021
9.0
Very good

Signage upon arrival

Deluxe suite
2 nights
September 2021
Family
Carlos
30 Sep 2021
1.0
BAD EXPERIENCE WITH ADMINISTRATION... THEY EARN MORE

THEY DID NOT RESPECT THE PRICE OF THE BOOKING. IT HAPPENED TO ME FOR THE FIRST TIME IN YEARS. VERY BAD CRITERION FOR RESOLVING AND EXPLAINING THE QUESTION.

Apartment with Lake View (2 Adults)
3 nights
September 2021
Couple
Sergio
24 Sep 2021
9.0
To enjoy the view and beauty of the place

Wi-Fi in the apartment is not very good... the signal is there, but weak. Breakfast could be improved by adding cold cuts.

Apartment with Lake View (2 Adults)
6 nights
September 2021
Couple
Alberto
22 Sep 2021
9.0
I'll be back when I can...

Some cleaning error, nothing serious.

Apartment with Lake View (2 Adults)
2 nights
September 2021
Couple
Mariela
16 Sep 2021
10
Excelente

Everything is great in the hotel.

Deluxe suite
3 nights
August 2021
Couple
Marcelo
6 Sep 2021
8.0
Very comfortable

There is no Wi-Fi in the rooms, although it is stated that there is. In any case, specify the scope.

Deluxe suite
4 nights
August 2021
Family
Susana
26 Aug 2021
10
Gardens and environment in excellent condition of finishing

There was no music in the gym

Deluxe suite
2 nights
August 2021
Couple
Nuñez
19 Aug 2021
8.0
What a beauty !!
Deluxe suite
3 nights
May 2021
Couple
German
10 Aug 2021
8.0
Very good
Apartment with Lake View (4 Adults)
4 nights
August 2021
Family
Federico
5 Aug 2021
7.0
This is fine, but with a too large headline. This is not a spa, much less a resort.

The heated pool was not as expected: it was chlorine and salt with water. It contained 10 chlorine tablets, saturated with an unbearable smell and incredibly salty taste. 20 minutes after I was there, my daughter started to feel a burning sensation in her body and we had to leave. She was irritated by the scalp, etc. The second time the same thing happened. So we didn't use it anymore, although we chose the hotel precisely because of the pool. They do not require Covid collection. For example, there were only three containers of liquid alcohol in the entire breakfast room, no spray when entering, to sanitize hands before touching common cutlery, picking up bread, etc., no dispenser on tables, no ventilation, no distance or control. The entrance to the pool was off-duty, with which, whether there were people there or not, no one controlled it more than yourself. They don't provide shampoo or rinsing cream ... With a 10,000 pesos a day fee, I don't think a sachet will do a $ 10 effect. Ditto with new dishwashing sponges. At 10 o'clock in the evening we ran out of "mineral" water, and the hotel simply did not have a vending machine with drinking water (and did not sell it). Irregularities both inside and outside the apartment. Not suitable for people with disabilities or the elderly.

Deluxe suite
2 nights
July 2021
Couple
Patricia
26 Jul 2021
9.0
Pleasure.

Heated pool cleaning.

Apartment with Lake View (2 Adults)
1 night
July 2021
Couple
Lucas
13 Jul 2021
9.0
Perfect

Lack of hot water in the shower

Deluxe suite
1 night
July 2021
Family
Maripereyra
5 Jul 2021
10
Best weekend

EVERYTHING IS BEAUTIFUL. The breakfast is very varied, it would lack some cheese and ham to have a salty option. The variety of sweets were delicious, fresh and handmade.

Deluxe suite
1 night
May 2021
Couple
Sofia
22 Jun 2021
9.0
Perfect

That the heated pool bleached my mesh

Deluxe suite
3 nights
June 2021
Family
Hebert
5 Jun 2021
8.0
Good.

I didn’t like the Internet because I rely on the Internet for my work and we had problems with its daily nutrition. I was also advised that the sauna would work, but it is not. One of the reasons for choosing the hotel was the sauna.

Deluxe suite
1 night
May 2021
Couple
Claudia
20 May 2021
8.0
Beautiful place

Frigobar, bath salts, small parts, sunken mattress

Deluxe suite
1 night
May 2021
Couple
Federico
5 May 2021
9.0
Perfect

Any

Deluxe suite
3 nights
April 2021
Couple
Carolina
28 Apr 2021
8.0
Very good

Wi-Fi connection was interrupted

Deluxe suite
3 nights
April 2021
Couple
Mariana
4 Apr 2021
9.0
Perfect

The only thing that needs to be improved is Wi-Fi, but it serves to turn off!

Deluxe suite
4 nights
April 2021
Couple
Juan
1 Apr 2021
9.0
Very good experience

The only bad thing is that the street for entering the hotel is destroyed, and even going out on it can be dangerous due to the speed of cars at such a height as a rat.

Apartment with Lake View (4 Adults)
1 night
March 2021
Family
Cristian
25 Mar 2021
8.0
Very good

Some people don't like the view of the lake. Check-out time. The slopes of the complex and they will not help you with your luggage.

Deluxe suite
3 nights
March 2021
Family
José
22 Mar 2021
9.0
The view is not to be missed

Wi-Fi disconnected from time to time

Apartment with Lake View (4 Adults)
1 night
March 2021
Family
Mario
20 Mar 2021
9.0
Perfect

It is not prepared for disabled people, there are no ramps.

Deluxe suite
2 nights
March 2021
Couple
Raúl
19 Mar 2021
8.0
Very good

Very poor breakfast. The bar closes at 18:00.

Apartment with Lake View (2 Adults)
2 nights
December 2020
Couple
Micaela
18 Jan 2021
9.0
Perfect

The wifi didn't work that well.

Deluxe suite
2 nights
December 2020
Couple
Gisela
28 Dec 2020
10
I recommend
Deluxe suite
8 nights
February 2020
Family
Sandro
1 Mar 2020
4.0
DISTRESS!!! The pictures are a DECEIT as to its current condition!!!!!!

Photos have nothing to do with the current reality. Rusty railings, stained sheets and pillowcases, heated pool windows not washed for at least 1 year, broken ceramics on the stairs leading to the rooms, 3 high chairs in the dining room are all faded and the supports are rusty, and the worst thing is that they have small ponds with stagnant water on the sides of the stairs going down to the lake that are never cleaned, a complete lack of awareness as they ask that you don't even leave a hat with water because there the eggs of the mosquitoes that cause the fever are EXTRA deposited and we are in state of maximum alert throughout the country due to this deadly disease!!!! Very disappointed as the cost is 4 stars but the hotel is 1 star in terms of the state of its facilities. A road of dirt, stones and wells leads to the hotel, which has not been looked after for a long time. Room with very old carpets.

Apartment with Lake View (2 Adults)
10 nights
January 2020
Couple
Marcelo
17 Jan 2020
10
Great location and services

Room cleaning

Apartment with Lake View (4 Adults)
2 nights
November 2019
Family
Luis
19 Nov 2019
8.8
Worth it

There are too many slopes even indoors. The upstairs bathroom is uncomfortable. And with inner unevenness

Apartment with Lake View (2 Adults)
2 nights
November 2019
Couple
Norberto
9 Nov 2019
4.6
Disappointing

Very low, all old and no service Flojo in services

Deluxe suite
1 night
October 2019
Couple
Jorge
28 Oct 2019
8.8
EVERYTHING IS FINE

LITTLE MAINTENANCE OF POOL STRUCTURE

Deluxe suite
1 night
October 2019
Couple
Fernando
28 Oct 2019
7.9
We are surprised by the duplexes with barbecues, private garages, generally well maintained.

I do not like that in the pool area they are allowed to carry speakers and play music that they already have an environment on, they have to forbid it, they go to rest, and in the end you will be overwhelmed by music that you do not want to hear ...

Deluxe suite
3 nights
October 2019
Family
Carolina
26 Oct 2019
5.4
Very abandoned hotel

To the left of the amenities, the bathrooms in the deplorable spa.

Deluxe suite
3 nights
October 2019
Couple
Guillermo
20 Oct 2019
8.0
Great, I'll do it again, exceeded all expectations

I will need to work in a restaurant at night

Apartment with Lake View (4 Adults)
3 nights
October 2019
Family
Jose
15 Oct 2019
9.2
Perfect

There was no water in the pool ... this should have been notified in advance

Apartment with Lake View (2 Adults)
3 nights
October 2019
Family
Barbara
11 Oct 2019
9.6
Excelente

Lack of season at the outdoor pool

Apartment with Lake View (4 Adults)
2 nights
October 2019
Group
Barbara
7 Oct 2019
10
Great for a few days of relaxation!

Everything was great, but the little things could be improved: we had poor internet in our apartment. It would be great to have an electric kettle and some free tea/coffee (you could heat the water with a kettle and stove) and it's a mystery because there were so few outlets (in an era when you have at least 4 chargers for four people )! But in any case, this does not prevent us from returning!

Deluxe suite
2 nights
September 2019
Couple
Gaston
24 Sep 2019
9.2
Perfect

The fact that the doors were making a lot of noise, which was decided with w40. and that the air from the apartment next door made a lot of noise, which echoed in my room when I cut my hair, which was very annoying as they slept all night with open air.

Apartment with Lake View (4 Adults)
2 nights
September 2019
Family
Juan
22 Sep 2019
7.1
Good

There is a lot of maintenance missing. Old and dilapidated premises. This makes the rooms look unclean. TV didn't look good and bed small

Deluxe suite
1 night
September 2019
Couple
Karina
6 Sep 2019
3.8
Much better, it doesn't even live up to a simple 2 star hotel.

I didn't like everything. To the list: Does not correspond to the name of the Resort and to a lesser extent the Spa. Nothing worked, not even the jacuzzi in the pool and even more so in the room called DE LUXE. The room was dirty with no view and the sheets had holes in them. What is typical for a Resort?. I bought the service to spend a winter day at the SPA and as an anniversary gift and I was VERY BAD with my partner besides losing a day of work. Hotel with 0 maintenance, very unreliable. When I said I wanted to speak to the owner and/or manager they directed me the next day to check out (there was only one night watchman at 9am when I left) and they compulsively took payment from my booking card when I wanted to be able to talk about what happened and then make the payment. The bar is only open until 15:00 and there is not a single drink in the DE LUXE room fridge so you can dehydrate in peace. This is a real scam and generates a lot of anger no matter what value they charge. This is a 2 star hotel with great effort. I would like my payment to be canceled or 50% of the cost. This is very ugly, they are deceiving people with UNREAL photos.

Apartment with Lake View (4 Adults)
4 nights
August 2019
Group
Anabel
1 Sep 2019
8.8
Astonishing

It was a little worn out.

Deluxe suite
5 nights
August 2019
Couple
Adriana
13 Aug 2019
10
great resort

Little comfort in the heated locker room by the pool. There should be a hair dryer, especially in winter.

Apartment with Lake View (2 Adults)
3 nights
August 2019
Couple
Silvana
12 Aug 2019
10
The accommodation is perfect! Everything is beautiful and without a doubt we will be back!!

For breakfast, it would be ideal to add ham and cheese to make it complete.

Apartment with Lake View (4 Adults)
7 nights
August 2019
Family
Enrique
3 Aug 2019
6.7
Very good stay, I would return

The pool was heated, the place was dirty, greenery was visible, there was no heating in the locker rooms. Wi-Fi cuts out badly

Deluxe suite
1 night
July 2019
Couple
Andrea
22 Jul 2019
9.2
Perfect

When you shower, the entire bathroom gets wet. The bar in the fridge was empty. The pool was empty although it is winter now, better to see a full pool.

Deluxe suite
1 night
July 2019
Couple
Veronica
18 Jul 2019
9.2
Perfect

Everything is excellent, the view is beautiful, the amenities are very good. I just didn't like checking in on time. Since we only arrived for one day and we would like to enter earlier

Deluxe suite
1 night
July 2019
Couple
Federico
10 Jul 2019
7.9
That's right with a great view.

The bed was comfortable, but there was a well showing how old she was. Access to various areas (bar, heated pool, etc.) Difficult with many stairs due to uneven terrain. For the elderly or people with disabilities. Since the breakfast room is not very large, it is very crowded at certain times.

Apartment with Lake View (2 Adults)
1 night
June 2019
Couple
Carolina
24 Jun 2019
8.8
Comfortable
Deluxe suite
1 night
April 2019
Couple
Eliana
28 Apr 2019
9.6
Great stay, I exceeded expectations!

Suggestion: the address in google maps does not match the real one

Deluxe suite
2 nights
April 2019
Couple
Marcela
18 Apr 2019
7.1
Good

Lack of room service and indoor pool

Deluxe suite
5 nights
February 2019
Couple
Silvina
24 Feb 2019
9.2
Relax and unwind.

Loud music is played by the pool and breakfast area from morning until night. It's a shame, because you are going to admire the landscape and look for the silence of the mountains. There was a slight pressure of cold water in the room we touched.

Apartment with Lake View (2 Adults)
2 nights
February 2019
Family
Gustavo
19 Feb 2019
7.5
Good

The safe did not work. And, despite my statement, they did not solve it for me. The outer walls of the apartment were broken. This is the detail, although it is a quiet place, it is disturbing. I was not provided with shampoo. These are opportunities for improvement.

Deluxe suite
5 nights
January 2019
Couple
Cristina
18 Feb 2019
8.8
Great views from everywhere

breakfast was not the best

Apartment with Lake View (4 Adults)
2 nights
December 2018
Family
Friocero
23 Dec 2018
8.8
Astonishing

entrance from the route

Deluxe suite
3 nights
December 2018
Couple
Laura
19 Dec 2018
8.8
Extraordinary days 😊
Apartment with Lake View (2 Adults)
8 nights
December 2018
Couple
Carlos
5 Dec 2018
8.3
Excelente

Staircase, gym very run down but nothing major otherwise a sight